1. Loved Twice Bridal

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Beverly Hills, CA

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Loved Twice Bridal

4.8 (62 reviews)
Closed • 10:00 am - 5:00 pm
Updated 1 week ago

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This was the bolero that's the store offered me as you can see it doesn't match the dress.

I had a very disappointing experience at Twice Bridal in Beverly Hills, and I strongly urge other brides to be cautious before shopping here. I purchased a gown for $8,500, and the only reason I moved forward was because they volunteered -- without me even asking -- that they could get me 1-2 yards of matching fabric so I could create a bolero or topper, as I need shoulder coverage for my wedding. They made it sound simple and reassured me they had a great relationship with the designer and could get the fabric with no problem. The very next day, I came back to try on veils and finalize the fabric details. That's when I was suddenly told that the designer does not sell fabric, and my only option was to have a bolero custom-made directly by the designer for $6,000. While it would be made with the correct material, the design they showed me wasn't what I wanted at all -- and most importantly, that was never the original offer. I was told I'd be able to have something made locally with the fabric, not that I'd be forced into spending another $6,000 to get what should've been included or available as promised. When I explained that I would never have purchased the gown under those circumstances and asked to return it (again, this was less than 24 hours later and the dress hadn't even left the store), they immediately turned rude and dismissive. They refused a refund and offered only a 50/50 consignment split -- even though they had already earned over $4,000 from selling me the dress on a 50/50 basis. They could have easily offered a better split given the situation, but they showed no willingness to work with me. Their attitude before the sale and after the sale was night and day. What started as friendly and accommodating turned into cold and aggressive once they had my money. Please be extremely careful if you shop here. Brides deserve honesty and follow-through, not broken promises and indifference. I expected integrity and professionalism, and I left feeling completely misled. Update : the response from the store was inaccurate and misleading. I have text message proof so please let's not take this further . I have since bought another gown by Monique Lehuillier and I am reselling the gown I bought at your store on Ebay.

Bridal Dress
Emily C.

I had a great experience. The team held my hand through each step. Desiree was amazing: she knew the collection inside and out, suggested alterations, and was helpful with the people I brought with me. I tried on several fabulous dresses (all in great shape and at a generous discount.) I ended up with a dress that hadn't been worn or altered. I got to walk out of the store with my dress in hand!

Flawless

The stylist and team were great. The selection was also top notch. I found my perfect dress. So perfectly me, but honestly there where multiples I could have gone home with.

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Reviews are largely positive. Shoppers highlight the knowledgeable and helpful staff, a wide and high-quality selection, and a comfortable boutique environment.

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8 months ago

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Sarah G.

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2 years ago

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Sarah G.

Helpful 5
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6 months ago

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Sarah G.

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1 year ago

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Sarah G.

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1 year ago

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Sarah G.

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2 years ago

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1 year ago

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Sarah G.

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9 months ago

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9 months ago

They were helpful. I did not find my dress here, but they pointed me to where I found mine!

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2 years ago

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3 years ago

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4 years ago

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Sarah G.

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2 years ago

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5 years ago

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2 years ago

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Sarah G.

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4 years ago

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Sarah G.

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4 years ago

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Sarah G.

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3 years ago

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Sarah G.

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2 years ago

The Staff was amazing! Get there early to find parking. We found a dress, veil and some accessories all in an hour.

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Sarah G.

Congratulations on finding your gown with us!

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2 years ago

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Sarah G.

Thank you for trusting us with your gown!

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4 years ago

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Sarah G.

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2 years ago

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Sarah G.

Thank you for the kind words, Karla!! Happy you had the best time!

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3 years ago

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Sarah G.

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2 years ago

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Sarah G.

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2 years ago

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Sarah G.

We are sooo happy for you!! Congratulations!

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5 years ago

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Sarah G.

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3 years ago

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Sarah G.

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3 years ago

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Sarah G.

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4 years ago

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Sarah G.

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2 years ago

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Sarah G.

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4 years ago

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Sarah G.

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5 years ago

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Sarah G.

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4 years ago

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Sarah G.

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3 years ago

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5 years ago

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Sarah G.

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4 years ago

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Sarah G.

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5 years ago

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Sarah G.

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5 years ago

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Sarah G.

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5 years ago

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Sarah G.

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3 years ago

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Page 1 of 2

Ask the Community - Loved Twice Bridal

When consigning a dress can it be less than $4k retail?

Thanks for the question, Devan. Generally speaking, $4k or more is when designers truly make their gowns in a made to order fashion. Each designer has a very different production model. If you are unsure, you are welcomed to submit an intake form on… 

Do you have dresses for a bustier woman? If they needed something with a 50+ inch bust, would they have success here?

Hi Robert, Thanks for your question. Because our inventory is ever changing, I am unable to tell you how many gowns a bride may be able to try on. As of Feb 23,2023, we have two gowns that could work. I would recommend keeping tabs on the website as… 

What are the price ranges?

Hi Abigail, Thanks for the question! Our inventory is ever changing however we carry a wide range of prices. Our gowns are as low as $1,000 and have gone as high as $13,000. The bulk of the inventory lives between $2,000-$5,500.

Don’t See Your Question? Ask Away!

Review Highlights - Loved Twice Bridal

“I would highly recommend Sarah and her business to any new bride who's looking to sell their wedding dress.”

Mentioned in 42 reviews

Read more highlights

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