Excellent service ... fully enjoy Dr Liu , Kelly , and office staff ! The office is well…read moreorganized and beautifully played out. Tests are run efficiently and smoothly

Kind, patient doctor- great scheduling coordinator- spa vibes, and thorough with recommendations. I…read moreappreciate their flexibility and also consistent follow through until my insurance /referral came though. Excited to have a real eye doctor again and definitely worth the drive from Oakland!

Careful, considerate, knowledgeable, intelligent, professional, and truly amazing. Two cataract…read moresurgeries later, my entire trust in this doctor is only heightened. I travel six hours round trip to see her-- Highly recommend.

This women is a credit to her field and one of the finest doctors in the Bay Area. Make every…read moreeffort you can to see her, because she is undoubtedly the best you are going to get. "Expert" and "skilled" are only the beginning.

I had an appointment last week with Sarah Foley, licensed optician, at Eye Physicians of the East…read moreBay. She was amazing...competent, VERY personable, attentive to my concerns, and accommodating. She made great suggestions for frames and lens choices. It was such an enjoyable experience. Her care is exemplary. I will be back!!!

Really disappointed in what seems to have happened at this practice. I was a customer from…read more2000-2024 until, for whatever reason, they were no longer in network for me. I always, however, felt like I received excellent care. I decided to circle back to them to pay for an out of pocket eye exam and crickets - I left voicemails, I used the text function as suggested on their website, I used the chat on their website. Before I could almost always get a live person on the phone or at least a timely return call. Finally, after almost a week, someone texted me with information and closed by telling me "to have a good one". This is for sure not the same wonderful woman who did appointment scheduling for years, who always called personally and was so pleasant and professional. No matter how good the doctors, if the supporting staff isn't pro-active, professional, and helpful - it's going to have a negative impact.

This woman is AMAZING. I am recommending her to so many…read morepeople at this point. I was a bit scared but she is so professional, so kind, patient, and just a great doctor. Everything has come out beautifully. If there were more stars I would use them. She is wonderful!!!!

I want to start by saying that this review is not about Dr. Silkiss. In fact, she came highly…read morerecommended by several experts in the field. Even my coworker reached out to a friend on the East Coast who works in this specialty, and the doctor she works for specifically recommended Dr. Silkiss (please see attached). My brief consultation with Dr. Silkiss was excellent. She was honest, knowledgeable, and gave me very helpful advice. I also want to recognize Allen, who was wonderful throughout the scheduling process. I had never considered involving my insurance, but he went above and beyond to help determine whether my insurance could cover part of the appointment. I was clearly told beforehand that the consultation fee would be $225. Several weeks later, however, I received an invoice stating that the appointment had been billed at $300, with insurance covering part of it and leaving me with roughly $160 to pay. Naturally, I called the office to understand why the amount was different from what I had been quoted. This is where my experience with Latrice became extremely frustrating. Initially, Latrice told me she wasn't sure why I had received the invoice and explained that their system sometimes automatically generates invoices incorrectly. During the same conversation, however, she changed the explanation and told me that I actually owed the amount on the invoice because consultations are charged at $300 when insurance is involved, whereas the fee is $225 when insurance is not involved. That distinction was never explained to me before my appointment. I therefore asked the office to honor the original $225 quote I had been given. Latrice asked me for proof, which I had. I forwarded her a voicemail from Allen clearly stating the $225 fee (please see attached). Even after listening to the voicemail, Latrice continued to argue with me about the cost. She then gave me yet another explanation--that the doctor can charge anywhere between $225 and $300 depending on how involved the consultation is. Again, this had never been communicated to me beforehand. In addition, my actual consultation with Dr. Silkiss lasted less than five minutes, which made the explanation particularly difficult for me to understand. Then she told me my insurance actually did not pay them anything! Which is even harder to understand since the invoice clearly states "insurance cover: ..." But what ultimately upset me most was not even the billing discrepancy. It was Latrice's demeanor during the conversation. At one point, she asked me, "So you want your appointment to be free?" That was incredibly disrespectful and completely unnecessary. I never asked for a free appointment. I simply asked the office to honor the price I had been quoted before my appointment. I have never left a bad review in my life. Anyone who looks at my previous reviews will see that I don't use reviews as a way to be vindictive or hurtful. I am leaving this one because I genuinely felt disrespected and believe patients deserve clear, consistent communication about what they will be charged. It is unfortunate because Dr. Silkiss is clearly a highly regarded surgeon and my own experience with her was very positive. My negative experience was specifically with how the billing issue was handled by the office staff, particularly Latrice. I hope the office takes this feedback seriously, because patients should not have to argue over a price after receiving a different explanation each time they ask for clarification.

Dr. Dacanay and his office staff deliver outstanding, quality care. Dr. Dacanay is quite…read moreintelligent and thorough--and his staff are equally conscientious and thoughtful during every visit. My two cataract surgeries by Dr. Dacanay at EyeMD Laser and Surgery Center in Oakland were painless, efficient and staffed by wonderful, friendly professionals: Greg & Liang in pre-op, Calvin and Cindy in surgery support, and anesthesiologists Dr. Van Houten and Dr. Cecil. I felt so lucky to be in their care! I look forward to future visits to Dr. Dacanay's office as my eyes age.

Amazing! Excellent job on my cataract surgery,looking forward to finish the other eyeread more

I have been very pleased with Dr Bui! He is thorough and good at doing extra tests for aging eyes!…read moreHis explanations are tops! His new office is beautiful!

My name is Hong Nguyen and I am very please to give him 5 star because he give me my vision back…read moreafter he did surgery on my eyes. I highly recommend Dr. Bui to anyone with vision problem. I deeply appreciate this doctor.

I will never return to this office. There are 6 doctors. Some might be good, but definitely that is…read morenot Scott Lee. Even if you speak Cantonese, stay away from Scott Lee. Get an interpreter instead. Around 2011 or 2012, the optometrist gave my dad a letter to EBRC. I knew this was not a referral, so I contacted his PCP to send the referral. I checked with the PCP office, the referral had been faxed. I called EBRC, and they confirmed they had received it. On the day of his first appointment. They told me that they didn't have the referral. I was worried I had to reschedule and come back on a different date. Fortunately, they told me that my dad's Medicare Supplement Insurance was PPO. That is very helpful information. I can choose a doctor directly and skip the referral process. In short, his right eye was losing vision. I understood that he's not at the early stage, that's no treatment. Once vision is lost, it is lost and is not reversible. But the terrible and misleading part is, Scott Lee told us in Cantonese on every visit, "Don't worry, you won't be blind. 放心，唔會盲" and "no change, it's the same." etc. Since he's a retina specialist, I expected my dad to have macular degeneration. He never told us what his condition was, even though he speaks Cantonese. Dr. Lee was raised in Hong Kong. Until 2018, my dad's PCP told us that he also had retina detachment. I was shocked. The other ridiculous thing is, on his annual visits, Dr. Lee only checks his right eye, one eye only, the bad eye. Even my dad complained his vision was getting worse, and I requested to check his left eye, the good eye. Dr. Lee refused. He said only the right eye. Finally, we switched to Dr Brinton in 2022. He will pay more attention to my dad's left eye, the good eye. On the first visit, he told us my dad also had cataract issue. At that time, I didn't know that term in English. He uses "cloudily" to explain to me, so I understand that it is 白內障. Unfortunately, we did not receive a cataract surgeon referral from EBRC like other Yelp reviewers. His left eye already saw everything red and burly. He can't read at all. 2024, during the family talk. My relative told me that it sounds like my dad has cataract issue. I recalled that EBRC told me that my dad's insurance was PPO. I rushed him to a Cataract surgeon. After his surgery, he resumed his reading ability. I don't know why we had the terrible experience and bad luck with EBRC, because my dad was too old, or we didn't speak English? Here is the difference. The new retina doctor sees my dad twice a year. He told us he also had a dry eye. He gave us instructions on how to preserve his remaining vision.

West Coast Retina (WCR) is a gem. As an enrollee w/ Kaiser Oakland for 38 yrs. I've had…read moreexcellent surgeons + excellent surgeons for family members. HOWEVER: Recent visits w/ Kaiser Oakland Eye Dept. surgeons has sent me searching for better options. Kaiser Oakland's cataract surgeon found a "bump" in my retina, so I was referred to their Kaiser Oakland's retina surgeon, who was dismissive and un-helpful. My search for a 2nd opinion led me to WCR which was recommended by a professional whose opinion I respect. At WCR on 30th St. in Oakland, I was examined by Dr. Georgia Kamboj. She was wonderful -- I highly recommend her to anyone w/ retina issues: 1) She explained the layers of the bump in my retina, the bubble, the layer of scar tissue -- something neither Kaiser surgeon --- cataract nor retina -- took the time to do ; 2) she explained the range of outcomes from cataract and subsequent retina surgery --- neither Kaiser surgeon did that; 3) she explained the actual focal distances of the lenses used in cataract surgery. Kaiser just emails you a video reviewing the distance options, but no recommendations, or explanations why. Then, you're left with the responsibility to select which focal length you want installed on your eyeball -- as if the patient has a degree in Optometry. 4) Dr Kamboj also answered my questions about focusing at the different distances post-cataract-op. Kaiser's cataract surgeon never explained the real focal distances -- they just tell you Far, Mid-Range, and Close. Dr Kamboj explained the actual focal distance for the range choices, and answered my questions about how they work (b/c I also have astigmatism) post-cataract surgery-- something Kaiser surgeons never did; 5) Dr Kamboj explained why she prefers doing cataract surgery one eye at a time.....At Kaiser they'll do both at the same time unless you request otherwise. Kaiser Oakland Eye Dept now seems like an inferior quality, high-speed processing facility. I really appreciate Dr Georgia Kamboj's answering my questions, explaining what was going on in my eye, the "whys and wherefores" of the choices, etc. Dr Kamboj was very thorough, very helpful and extremely knowledgeable. When I initially entered their bldg, I was apprehensive b/c the bldg is clean, but quite outdated. The waiting room was also outdated , w/ only "People" magazines avail -- giving me some doubts. However, I had heard excellent appraisals about WCR and after my excellent experience, my doubts were dispelled. Their quality was vastly superior to Kaiser Oakland's Eye Dept. I now check cataract and retina surgeons' credentials online before scheduling an app't. Dr. Georgia Kamboj's credentials exceeded those of the retina surgeon I saw at Kaiser Oakland.

I have just completed catara surgery, may 3 rd, on both of my eyes by dr. Reiter and very happy…read morewith the outcome. When I first contacted the office, I was evaluated condition of my eyes by Dr. Post, where he was very thorough and also explained about what is happening to my eyes and what cataract procedure will benefit me. I was very comfortable at the office with well organized office staff. The entire office staff were warm, friendly yet efficient. I have treated with a respect and received quality treatments. I highly recommend to consider EyeMD of Alameda. Just to mention, two years ago, I was evaluated my condition with a different ophthalmologst in San Leandro, where I was turn off by their strong sales pitch for me to select a high end lenses for the replacement.

Be prepared. The 'doctors' won't do a new presecription. I was referred to them by Anthem for my…read morediabetic eye exam. They no longer take EYEMED so now I need a second appt with an optometrist.

Dr Boghossian is amazing, but not the reason for my review today. I was complimenting Dr…read moreBoghossian on his staff and how friendly, polite and professional they all are. His office is so well run, efficient and is always a positive experience when visiting. Not sure if the staff get enough compliments, so I wanted to say thanks to all of them for being so good!

Dr. Boghossian is The best eye doctor. I had weird severe dry eye issues and wanted lasik. He did…read morenot rush me and made me wait almost a year to fix my issue before allowing me to do PRK. After my surgery, he was available on call. He is very thorough in all that he does. His calm demeanor is also helpful esp during and after surgery!

The whole process went very smoothly. The personnel were incredibly nice and knowledgeable. The…read moreexam itself was very thorough. We planned to just get prescriptions but after checking lots of places, we went back to buy our glasses the next day. Small office, my favorite kind.!

Dr. Thorton is both knowledgeable and personable at the same time. I appreciate how thorough he is…read moreduring the eye exam and takes the time to explain and answer questions. I appreciate the office staff as well. They are courteous and professional. I appreciate the care I get with scheduling and during appointments. Just an overall positive experience. I highly recommend Dr. Thornton for all your optometry needs.