Clean and friendly. Washers and dryers are new. The area for waiting on the machines is inviting to…read morecustomers.

I came in for the clean & fold and it only took an hour omg…read more I suggest bringing in 10lbs of clothes at minimum since that's the lowest amount they charge for! Straight forward and easy. The person helping me was really nice too :)

Luxe Laundry was responsive and provide excellent customer service, not to mention our laundry that…read morestacked up to 6 large bags was done beautifully. Thank you, Kierra!

From the owner: We make it convenient for you. We pickup, Clean, fold and bring it back. We believe customer…read moresatisfaction is Key!! Let us show you how much pride we have in what we do. We will wave delivery fee on first pickup.

Gets the job done…read more Came here to wash clothes while visiting Dallas for two weeks. This place wasn't crowded and there was plenty of parking in the small parking lot. The machines were okay. The washing machine didn't feel like it was closing properly, I feel like water would leak out but it was normal. The dryer was set to cold. I had no idea how it works until another customer told me that it's on cold. (Not the businesses fault but just stating my experience). The area where you fold laundry was bad. The blue folding table has slanted walls, so I accidentally pushed my clothes too far and some of my clothes fell into the trash can behind it. The placement of trash can and the slanted walls was a bad combination.

Es un muy buen lugar, muy espacioso, con máquinas de diferentes tamaños a escojer, realmente me…read moreagrada,

If kindness had a spin cycle, its name would be Pamela. My washer and dryer were delayed after a…read moremove, which meant I had to do something I haven't done in years. I went... to a laundromat. I Googled "best laundromat in Dallas" and ended up at Lemon Fresh Wash and Dry, a family owned business run by the fabulous Mrs. Pamela. This woman is an angel disguised as a laundromat queen. I came in to do a few loads, got distracted living my life, and completely forgot an entire load in the dryer. Didn't remember until after they closed. I called the next morning prepared to grovel, but Pamela just laughed and said, "I see them and I'm going to run them again so they aren't crunchy." Crunchy. She said that with love. And then she FOLDED THEM. Folded. Them. For. Me. Ma'am... what kind of customer service sorcery is this? When I first walked in and asked how her day was going, she said "Great! I never have a bad day." After meeting her, I fully believe this. She radiates the type of joy you can feel from across the room. If you want clean clothes and your faith in humanity restored, come here. I'm convinced Lemon Fresh isn't just a laundromat. It's a ministry. Highly recommend!

I flew in to visit my brother who's in the hospital here in Dallas. I took a Lyft to the laundromat…read moredue to limited amount of clothing I could take on my carryon. I show up and it's only cash transactions, no debit card or touch to pay. Jennette the employee was such a sweet heart and instead of me having to take another ride share to an atm, she kindly allowed me to use the washer and dryer for my clothing What an amazing experience and customer service! This will definitely be an experience I'll share with others.

This cleaner was the best around. So nice and always perfect…read more But, He new owners of the strip mall forced them out and now they are gone for good. So sad. I won't ever shop anything on that strip mall ever. I hope the new owners fail

I just move to the neighborhood and found this place here. It is a great place to get your dry…read morecleaning done.

The staff are wonderful, it's a really clean facility with a drive-through, I've used the tailor…read moreand the dry cleaners and have been impressed with both. I am now a return customer and excited to have a great dry cleaner/alterations in the immediate area.

Very rude and not accommodating staff, not sure why they advertise same day service if they're…read moregoing to not offer it and then give you a hard time about trying to pay for a rush. The girl telling me "5 dollars per piece" in a rude tone as if I'm not going to pay for it. I say yes to the fee and ask when it will be ready. She says "Any time you tell me" I say 8:30? She says "Soonest is 9." So not any time after all. I'm just trying to get my clothes cleaned for work and I've been a customer here for 5 years.

If this is a duplicate, blame the app on my iPhone…read more I had a leather jacket cleaned that was soiled by years of grime and sweat The result was outstanding. The process took four weeks and is not cheap. If you have a leather garment that needs cleaning and it matters to you (I had mine for 20 plus years), you will get a good result here. Not many cleaners do leather.

My boyfriend Michael R brought designer bags here to get cleaned and I honestly would not…read morerecommend. We were never quoted a price, ended up paying over a thousand. (which fine, they're designer, I get it) but then it took FOUR months to get them back. Four. Every time we called, she would say she'd check on them and call us back... and never did. We always had to follow up ourselves. No updates unless we chased her down. The craziest part -- we were waiting on 3 specific bags and when I called, she said "we don't have any more of your bags." Excuse me?? Thank goodness I had photos from the day we dropped them off. Once I described them, suddenly it was "oh yes we have them, they're in processing." Processing for weeks. What does that even mean? No clear explanation, no transparency, just vague answers. For how expensive this was, the communication and turnaround time were beyond disappointing. Designer service price with zero luxury-level service. Definitely not worth the time, stress, or money. Chat gpt how to clean designer bags and save your money.

Was turned away once when my husband and I came in the evening even though the sign said last wash…read morewasn't for another 30 mins so we were pretty disappointed. Came back to give it another try since it's close by but won't be back in the future. Half of the machines were broke and even the ones that were supposed to be working didn't seem to. One of the loads we started the water spilled in gallons out of the bottom for lack of a good seal. When we made the girl working there aware she didn't seem to be in any rush to help. She laid two towels over the water (which didn't make any kind of difference compared to the amount of water on the ground) and put up a caution sign. There was at least an inch of water on the floor. Then she didn't put up a sign or anything to say it wasn't working and another lady almost tried to use it but I warned her not to. It wasn't until the owner (I assume he was) came by almost an hour later did it get mopped up. It seems that this was a common issue because there were towels bunched up on the other aisle below other washers as well. Inside was very hot.

This place is pretty gross. Very sketchy. One of the attendants took a dirty towel that was on the…read moreground to soak up water and set it on top of the units I'm using to wash as she was sweeping. The amount of clothes you can fit in each machine is not worth the asking price. The only reason I'm still here is because it was closest to the one I was going to, which closed before 8 pm. I'll try to be more timely in the future to avoid this.