I really enjoy being a customer here. Always feel welcome, Service is amazing and staff is very…read morecourteous and professional. Establishment is clean and inviting

For the first time in years, Sullivan Tire in Sturbridge is the first place I found I could trust…read morecompletely. The front office team and manager are the best. And I say that as an old retired mechanic and service manager.

Look no further---last auto repair shop you will ever need…read more This year, amidst a pandemic no less, Stebbins met all of my automotive needs that cropped up, minimized expenses for me whenever possible, and delivered excellent care. Having performed a variety of services for me, big and small, from a full brake job and electrical work, to oil changes and tire checks (on my car and my motorcycle), I couldn't have found a better place to bring my vehicle. I am so thankful to have discovered a local shop that I can trust, that does competent work, and goes the extra mile. The owner, Will Stebbins, truly goes out of his way for his customers, and has made a lifelong customer---and friend incidentally---out of me. He and his staff are courteous, diligent, and knowledgeable, as well as proficient at what they do. You will not regret trusting their expertise for your needs. As I said--look no further. Highly recommend!

This review comes from a Texas parent with great gratitude and appreciation for this wonderful…read morebusiness. Our son is attending college near Southbridge and was experiencing an oil leak on his Jetta. Our son did some research and found himself at Stebbins. He was greeted with professionalism and kindness from Frankie who then referred him to Will to look at his car. After looking at the car extensively he showed our son the possible problems with the issue. Since our son is unfamiliar with automotive repair he reached out to us to let us know that the car would need repair. Since we are 3,000 miles away we called Stebbins. Will graciously took extensive time to explain to us what he found in his troubleshooting and assured us he would take good care of our son and if there were any issues he would take his time to ensure our son was safe and all was repaired efficiently and affordable. They took excellent care of the car and our son and continue to help our son with all his automotive needs. Frankie has also gone above and beyond to educate us "Texans" on how our son's car can run safely in extreme snow/icy weather. This business is top notch and trustworthy. We are very thankful for their service and support.

Very quick service and the employees are very nice. The oil change price for full synthetic was…read moreexpensive, but the price was comparable to other places in the area.

I am so glad I finally stopped in to this Valvoline Express. It actually is in fact express and the…read moreentire appointment was under 20 minutes. The staff were incredibly prompt, professional, and polite. The service prices were reasonable and they easily allowed the use of company coupons. They also offered a free car wash coupon which was a nice bonus. This Valvoline express is also on the the same property as the triple play car wash and gas station so this is a one stop shop for all of your basic car needs. I would highly recommend this business to others.

I've always been impressed with the level of expertise and knowledge that these guys have. At…read moretime, sure - it can be intimidating when they tell you all of these things your car might need. But, if you've checked the recommended maintenance schedule that comes with your car - they're just offering you the services that are outlined for your car. I've never had an issue with their business - courteous, professional, pleasant, and quick. Never once have I left feeling I was duped - as in just doing some research, you can easily know what to expect when going there. It's a great staff and I've been impressed with this location's services. My car - has gone there since I purchased it brand new, and continues to be serviced by them.

Miranda and Teagan were very helpful. I went in for an oil change and they respectively told me…read moreabout the life of all other oils/filters without trying to upsell me on anything they wouldn't recommend changing. They are both very knowledgeable and I highly recommend stopping here for your next oil change.

Went to get emission testing done. Was supposed to be open at 8am. at 8:30am the place was still…read moreclosed.

I went in with a 2019 Honda Civic. I needed a simple oil change and a new battery. At the end I was…read morecharged $244. I looked at the print out. Only the battery was replaced, no oil change! I stated I thought that was a lot of $$ for just a battery change (I looked on-line and $135-$150 is the price for a standard car at a service station) I reluctantly walked away. Once in my car, the whole computer system was dinging and buzzing. They did not reset my system and it was giving me warnings for almost every part of the car!! I will never go back. Typical treatment of a single woman. Overcharge, with a very lame explanation. "Our batteries are much better than WalMart batteries." Also, the mechanic had to have seen that he messed up my whole computer system as he drove it out of the garage!! Very unprofessional. I'm at another service station getting the oil changed as I write this.

I have been waiting a few months to post a review of Anything Automotive. I wanted to actually have…read moregood reason to go there a few times before offering up a review. Ryan, the young man who owns this establishment is courteous, kind, and honest. He fixed the crazy wiring on my husbands truck that was all messed up when someone attached a plow and lights. This was a wiring job that we took to Firestone in Auburn and was told they couldn't figure it out, after they had it for hours and charged us $100. But Ryan did it! I recently called him to ask about new tires for my Camaro. He gave me different options and actually read me the details from one of the tires. He led me in a direction and gave me his opinion but never told me what to actually choose. Good mechanics are hard to come by and honest mechanics, even harder! But if you give Anything Automotive a try, you will find a great young man running a superb business who will be totally real with you and perfectly repair your vehicle!

made me order a part off of eBay, then proceeded to tell me it's the wrong part when i brought it…read moreto them and told me to come pick up the car, unprofessional and sneezy as hell

I have been coming here for years now. They have great customer service, and do very thorough work…read more I bring my 02 sierra 2500, 00 firebird, and 93 zx300 whenever I need any serious work done. And I can always count on them to stand by their warranties! Highly recommend

Brought in my RAV 4 for a transmission fluid change. They quoted me $285. I told them that the…read morefluid had never been changed since new and I was concerned that a high pressure flush might cause slipping and I wanted them to drop the pan and change the filter. I left it there and got a call 2 hours later that if I wanted the filter changed, the price would then be $845!!! To drop and oil pan and change a filter that is easily accessible?! $235 becomes $845??? I will give a second star only for the girls at the counter. They were very professional and pleasant to deal with. I doubt I will ever visit this shop in the future. I ended up just doing it myself. Value and honesty could improve.

Can't say enough great things about this garage. Have long looked for a place that offered good…read morecommon sense solutions to issues with my car, in a friendly, honest manner. Prices are very fair and communication is great!

Choosing a new auto shop is a difficult task. I know very little about cars, and it seems like…read morealmost everything related to cars is very unfriendly to women, or maybe to people in general. So I looked on Yelp to find a place in the area that had good reviews. Pleasant Street Auto only had two reviews, but they also took the time to post their own description. And, I liked the range of photos (I'll admit that I was a bit charmed by the photo of someone spray-painting a dinosaur) and the notion that there would be a place to sit and do work, comfortably, not literally sitting outside on a curb as I've had to do on occasion in the past. I was not a great customer up front, I'll admit. I completely forgot our first appointment, and then I became lost on my way for the remedial appointment. Throughout, the staff was patient and professional with me. I can't say a word about the garage/work area because I never saw it, which felt a little odd, but I could certainly get used to it! I don't have the slightest idea what the machines and tools are for, anyway, and so I don't know that seeing and hearing mechanics work really enhances my experience. Instead, I left my car and keys and waited inside. The front desk manages repair work, body work, and also Hertz rentals. When I made my oil change appointment, I was a little worried that I might have a serious issue discovered, and I might therefore need to rent a car. If this had been necessary, I could have managed it all at one location. Convenient! The oil change didn't seem to take all that long. I should have timed it, but I didn't. I think the total wait - even though I was late for my appointment, was well under an hour. During that time, I tried to take advantage of the homey waiting area with a t.v. (though the cable was stutteringly-intermittent), WIFI that didn't seem to work at all, and computers with internet service that required someone to come in and fix it for it to work at all. The computers were kind of old, dodgy, and dirty, but I was able to do some work, which was great. For families, there are toys and books (for kids and adults) and an area for children to hang out and play. I can only imagine that, since the space is open and adjacent to the desk area, it's not much fun for staff when the space gets "active," but it's very nice an accommodating. Overall, this is a huge leap over sitting on a solitary chair in a drafty space next to a noisy garage, or as said, literally sitting on a curb because there's no indoor seating at all. The best bit was that Lee, I believe a member of the family who runs this business, came out to speak with me personally while they were finishing up with the car. He spoke with me in language that I could understand, but not with condescension. There were a number of potential issues with the car, and he prioritized them for me, but he didn't make me feel pressured in any way. I feel like Yelp helped me to find a great fit for a new auto shop, and it's a great relief. I'd highly recommend this establishment to anyone who wants to feel confident about a family-run business that is professional, caring, and extremely well-rounded in terms of services available at a single location. With comfort, too! Great, great experience overall.

I had a slow leak in my tire. They fixed it and said they wouldn't charge me for it. They were…read morepolite and efficient. It was my first time there

Chance the manager and Paul the technician were outstanding. Smart, kind, competent and reassuring…read moreeven though - maybe especially because - I ran into a car problem far from home.