My wife and I have been patients of the Family Medicine Group for over 30 years. Dr. Miller, Dr…read more Hyatt, and Mr. Green are very professional and kind. Also, the nurses, technicians, and secretaries are kind and helpful. We appreciate your help and kindness throughout all these years.

Cant say enough good about the entire group from the front to the back. Sharon is a Great 1st…read moreimpression. Kathy is Dr Hyatts nurse. She is kind, caring, and knowledgeable. She cares about the patients. Dr. Hyatt is personal and professional and will spend the time needed to answer your questions. Richard Green adds even more to the practice. I love all!!!

Dr. Samantha Person-Aldridge cancelled our appointment less than an hour from the appointment time…read moreand then was 10 minutes late to the rescheduled appointment. She was unresponsive for weeks after the appointment as well. I can't help but feel she scammed me.

Katherine Perkins is an amazing practitioner who listens to her patients! Extremely professional…read moreand caring. Her nurse Rakayla is exceptional ! She is kind, helpful, and very professional as well ! Kevin the phlebotomist is super quick and efficient and gets the blood drawn quick with no pain! The frint desk ladies are also great! Highly recommend!

Mary Simpson is the best....wish I could say something positive about the front desk lady, she's…read morealways extremely rude and unprofessional.

Lauren is the best. She is very personable and always listens and I never feel judged.read more

Finding a good clinic that can take new patients was tough. Before I discovered MMG-Sanderlin, I…read morebooked an appointment with another primary care clinic that did take new patients. But I started to have doubts closer to my appointment because of poor customer service. So, I canceled my appointment and was back to square one. Then I found MMG- Sanderlin. Thankfully, they took new patients. I checked in and I was called in a little over 5 minutes later. The staff were generous: Andrea, Nurse Practitioner Amanda Lee, and Lynda. They were respectful and answered my questions that I had. I was done within an hour. I enjoyed my time there. I highly recommend this place.

I received wonderful service here the 2 or 3 times I've been here. Most recently, I had multiple…read moreissues in one visit and saw Nurse Practitioner Cynthia Nichols, who is friendly, concerned, yet also efficient. The other staff were great too; I was given a shot by a nurse who was very sympathetic to my fear of medical needles and I barely felt the shot.

I like my doctor but the organization runs extremely poorly and has done so over a long period of…read moretime. From revealing my HIPAA protected data years ago due to failed IT practices to repeatedly failing to communicate to me about scheduling changes on their side, they always disappoint. The organization seems to embody the worst example of a roll-up of practices turning into a dysfunctional monster that dehumanizes its patients. Doctors there view their role as employees of the entity and they don't seem to have the sense of personal connection to their patients that other physicians I see possess.

This clinic is a factory that doesn't view patients as human beings. Got scheduled for a follow up…read morein August to a biopsy. Starting in July, they called me each month to cancel and reschedule. Finally, in October, after calling to reschedule a third time, I finally had enough and said that I wasn't interested in rescheduling. Similar to other reviews, the scheduler was extremely rude and made sure to tell me that he was going to record this as me cancelling the appointment. This is potential grounds for a malpractice suit and it is only a matter of time before this clinic gets hit with a big suit.

If I could put no stars as a rating, I absolutely would. This is probably the worst care facility…read morethat I've ever been a part of. My mychart messages were left unanswered for three weeks. And it took for me to go all the way up to the facility to question why my messages weren't being answered for them to simply say " sorry your doctor is only at this facility once a month". Why even assign a nurse practitioner as a PCP if she's not at the facility more than once a month? I was writing the facility to complain about chest pain that had been going on for a couple of months. I wanted to know what the next steps were in my treatment plan and nobody answered. They don't have a direct phone number to the facility and they encourage everybody to contact their physicians through mychart. They are also extremely unorganized at the front desk. ZERO OUT OF TEN! They don't care about their patients. Find somewhere else.

I had an appointment today at 9:15am and arrived at 9:00am. I walked in and signed in to see my…read moreprimary care physician. However, there was no one at the counter to acknowledge me when I signed in. I went and took a seat and there were like two others in the lobby with me at the time but they eventually got called the back. I even got up and moved in to their view so they could see that I had been sitting in the lobby with no acknowledgement. They began talking about a baby in the NICU and disregarded me. Another patient walks in and walks up and they speaks to her and asks who she is her to see and tell her to sign her name on the list. The clerk present her with a form to sign for her service for today and tells her they will call her back soon so the patient takes her seat. It is 9:30am, I get up and go there and ask how much longer would it be before I would be seen? The clerk at the desk finally asked what my name was and did I sign in? I replied yes and gave her my name and told her I arrived at 09:00am and who I was there to see. She then gave me a form to sign for my service and finally checked me in. She went to the back to inform the nursing staff and came back the front to tell me that it would be a few more minutes. But if I had not said anything how long would the clerks have sat and talked to each other about a baby in the NICU before they acknowledged I was sitting in the lobby by myself for over 20 mins?