Their lack of urgency to treat skin cancer on the face & lack of desire to offer scar PREVENTION options I found out are readily available at other dermatologists earned a NOT recommend 1 star. This practice prefers to let you scar then sell you expensive treatments to reduce scarring. Also I had to wait 5 MONTHS for Mohs on my face that allowed it to grow from superficial to Stage 2. Go somewhere else!! read more

Dr. Levy and his team are awesome. I always have a pleasant experience when requesting an appointment or just asking a question. My other dermatologist of 20 plus years retired and I was referred to Dr Levy - so happy that I got the referral. I have referred others to him as well. read more

I would highly encourage you to bypass trying out Levy Dermatology. In my two attempts at finding a new dermatologist, neither produced any real benefit - big or small - that justified their outrageous fees, inconsistent front desk and its inconsistent desire to help, and shady billing practices. When I initially called to schedule an appointment, I was impressed with the customer service and welcoming experience. From the moment I arrived for my first appointment through the end of my second appointment, that would be the only time the front desk people were pleasant. I would say neutral at best after that. There is little desire to actually support patients, help them with tasks that are being asked (e.g., paperwork, insurance, etc.), or explain what is being agreed to. The doctor I was assigned was Denise Shepler. Again, initially, I felt listened to and heard, but after those initial minutes of meeting, it was clear that all she was interested in was getting to her next patient or whatever came next. This comes after me sharing the reason I was looking for a new dermatologist was that I felt my last one did not actually listen to the issues I was having to actually hear and figure out a solution. Her examination of my skin was thorough, but beyond that, addressing other issues, particularly the onset of redness, it was clear that she was not listening. Further, she prescribed not one but two things on my first visit; one helped to clear up a little but did not sustain that clearing, and the other, which was a cream she apparently created and concocted, did nothing. Her response on the next visit was to just try a coverup prescription (e.g., Rhofade) instead of trying to actually determine a solution. It was basically a give up attitude, along with again a clear lack of listening. Both this and the other cream did nothing and in some instances, it seemed like it worsened the redness. She might believe she is impressive, but I failed to see that, and neither of my issues saw any success from her suggestions and several prescriptions. This doesn't even include the issues with their billing practices and their lack of any assistance at all in determining and figuring out insurance. It's just poor practice and really crappy to treat people that way. read more

I am in and out of there within an hour. I see Lauren Plyler. She is a great listener and is good at communicating. She answered all my questions and took the time to make sure I was comfortable with my treatment plan. The MAs here are also friendly and helpful. It's affordable as far as specialty doctors go. I would highly recommend. read more

Very friendly and efficient staff. They are always thorough and helpful. Levy Dermatology is the best around!!

First visit...excellent first impressions all around! Appointment process was easy...office staff amazing and efficient. Atmoshere sleek and super clean...you want nothing else for this type of business, right!? No matter what services you are requesting...this IS a professional doctors office! I saw a comment below stating it verges on "sterile"...that is a PLUS to me. I met initially with Meghan (sp)...she was warm, polished, and professional and put me at ease right away...she did a prelim round of questions and moments later, came in with Dr. Levy. He was equally friendly, polished and professional and I knew this was the place for me. If you need dermatology care...OR cosmetic services...STOP....check in here "first" they appear to be the real deal... I will update this review once my services have been completed. Ive been postponing this treatment for over a year...I left Dr. Levy, confident, and with the confirmation that this place has the experience, education and professional expertise I needed to see to move forward and take care of long past business!!! Thanks Levy Derm...for such a great first impression!!! (Due to covid...be prepared to wait in your car after check in until your appointment ppl are ready for you - bring your mask! - safe CDC and social distancing is practiced here...ALL good for the times right now, right?) read more

This is a lovely office; the experience as a patient is miserable. Dr Levy is not skilled with injectables, recommends ineffective procedures, and is totally focused on making money which is easy to do as most procedures are not covered by insurance. There are far better clinicians in the area read more

False Billing Practice - went it for an examination for my daughter and there was a visible exam followed by prescription. 2 months later got a HUGE bill for a 'procedure' they claimed they did on my daughter. Nothing of that happened. But in the end since they GO WITH THEIR NOTES and I did not want my name into collections for fault of someone else - had to end up paying. Now exploring legal options. Please do yourself a favor - give written permissions for anything that happens or BEST OF ALL .. get another doctor. read more

I do not recommend certain providers and their assistants. In my experience. I felt rushed by the staff and my concerns were invalidated.

November 2 2021 was my first time to visit this group to discuss getting 2 warts removed, one on my pinky finger and one on my thumb. I had to keep going back to get them frozen off. I went back on 11/9/2021 12/17/2021 1/11/2022 1/25/2022. Each time I paid my copay and left. Each time the same young lady checked me out and never told me I had a balance on my account. I never received a bill in the mail either. When I called to make an appointment on 2/21/22 for 2/22/22 I was sent a text message to "create my chart portal" where I then found out I had a $460 balance on my account. When I called in to ask about my balance someone in the billing department said they had sent me a bill but the address was wrong ( I personally think this is funny because I always take out my driver's license to make sure the spelling is correct because if I dont I know I spell it wrong) I never received a bill nor was i ask for additional payment at check out. ( I also asked the lady in the billing department if the young lady at check out could see if I had a balance. She said yes and followed it up with they were having a hard time keeping that position filled. Normally I would be more understanding BUT the same girl checked me out every single time.) The first woman I spoke with in the billing department on 2/21/22 was very nice, explained things for me, got a few questions answered for me and followed up with me the next day. On 2/22/22 I asked her if she could have a hire up give me a call that I was not happy with the fact I am now out $660.00 and still have 2 warts. She said she would.....2/23/22  I waited for a phone call, didn't get one ( my bill has already been paid so I am sure I am no longer a priority) Today 2/24/22 I waited until 3:00pm and thought I would just give them a call. I called and talked to someone in billing. This woman was NOT as nice as the first. Told me I should know my insurance ( I pay for the best policy my company provides) It was my fault I never got a bill (then followed it up with the bill was returned to them....hmmm I don't know maybe give me a call get my right address (even though again I KNOW it was right) so you can send me a bill or even tell me about it. Had I known the cost least by my 3rd visit, believe me there would have NOT been a 4th or even a 5th. The lady I spoke with today was very rude and did I start getting testy with her... yes... yes I sure did. After the first 3 mins of this is my fault and I should know my insurance and her cutting me off. I did get testy but what's sad is all I truly wanted was..... yeah we totally screwed up here, what can we do to make this right and help with your warts. Instead I was talked to like I was nothing. Once I finally had enough....I said it would be a good idea for me to end this call and for a manager to give me a call. Again I'm sure this won't happen. My bill has been paid so I am no longer important. Find a Dermatologist that actually gives a damn about you and doesn't bill you for every little thing ( I was charged for an office visit for one of my trips 11/9/21 because I asked about a spot on my face and because she wrote me a prescription I was billed for an office visit on top of my wart freezing charge) OH and to make it better she told me to buy what's called a "wart stick" its on amazon its $20 It does help but after you use it for so long it starts to eat your skin. So yeah I'm actually out $680.00 and still have 2 warts...... My biggest mistake was not asking like I normally do. "Is this covered by my copay or will there be a bill?" read more

First time visit and found the office to be busy but check-in and wait time was very quick! Front desk staff was friendly. Met with Denise Shepler, PC-C who was informative and attentive. Liked her suggestion and following that path. Highly recommend. read more

DO NOT trust your face to Dr. Alan Levy or Levy Dermatology. I went to see Dr. Levy for some fine lines around my mouth. I was expecting to get filler but he convinced me that I needed to treat the underlying cause of the fine lines, inadequate collagen production, with laser resurfacing. He told me how I was the perfect candidate for the procedure due to my fair skin and how he had done this so many times before that I had no reason to worry. He told me it was IMPOSSIBLE for me to scar at the depth he would be performing the resurfacing unless my dog scratched my face while I was healing. He told me my only real risk was hyperpigmentation if I was not careful about sun protection while healing. Dr. Levy said my "downtime" would be 7-10 days and I would be a little pink for a few weeks after. Immediately post procedure I was a bloody mess. He assured me this was normal but it should've been my first sign of what was to come. Two weeks post procedure my skin started to break down. I developed indented lines, weird wrinkling that wasn't there before, pits, pock marks and bumpy raised areas. I went to see Dr. Levy and he completely denied even seeing anything. He told me I was fine and still just "healing". Over the next couple of weeks my skin just got worse. I emailed, called, and went back to see Dr. Levy. Again and again he told me nothing was wrong. He reiterated that it would be IMPOSSIBLE for me to scar from the procedure. At five weeks post procedure as my skin continued to get worse, I reached out to a dermatologist in another state who was a close family friend. I sent pictures of my face and he confirmed what I had suspected, Dr. Levy had burnt and scarred me during the laser procedure. When I called Dr. Levy hysterical about what the dermatologist had said, he told me if I no longer trusted him that he recommended I find a new a doctor. Since then, I have seen five different dermatologists who have all confirmed the immense damage done by this procedure and Dr. Levy. Allowing this man to touch my face has been the biggest mistake of my life. My skin will never be the same. I am scarred all over. Do yourself a favor and stay far away from Levy Dermatology and Alan Levy. read more

This visit was amazing! I had an appointment with Lauren and she was so sweet. I felt comfortable with her and she handled my issues with ease! I will definitely book with her again and have referred her to my boss and fiancé!!! The office environment is clean and the staff is very friendly! I did not have to wait a long time area but the couch was comfy while I waited! read more

Lauren provided quality care and thorough medical insight for my questions and concerns. Levy Dermatology has been my go to dermatologist for several years now, and I am consistently impressed with the how they treat their patients. Every aspect from scheduling and reception to treatment procedures has always been a top notch experience. I'm so grateful that Memphis has Levy Dermatology! read more

I have been going to this clinic for a few years and they do great work. Recently me & my daughter saw Dr. Khan and she is the best I have seen. She is kind, knowledgeable, gentle, informative, and she listens. I could go on. She is a great asset to their team. read more

I'm new on Medicare, I don't have serious skin problems. More like nuisances. I've been to their clinic three times, once to remove a pre-c lesion (5 minutes). I'm going again in the next few weeks. Six month checkup. I am pleased with Dr. Levine and with Levy Dermatology. It's a modern set-up, quite patient-friendly, well-run. read more

Great atmosphere, friendly staff, clean and sanitary environment. Dr. Cash was very patient with all my questions. Everything was taken care of in my appointment. Thanks! read more

I researched Coolsculpting & local providers for about two months before deciding on Levy Dermatology. The real decision maker for me was the fact that they have two Coolsculpting machines which means they provide a service called Dual Sculpting. Dual Sculpting is the process of having two areas treated simultaneously for shorter appointment times. Instead of two areas back to back at 30 minutes a pieces, you can do both areas at the same time for 30 minutes. Since I'm a busy gal this really spoke to me. The day of my appointment the office was steady. I was greeted by the receptionists who were sufficiently nice. I filled out some paperwork and waited about 10 minutes before Lauren, my technician, took me back to the treatment room. The room is nice & clean but feels kinda clinic-y. We started by reviewing paperwork & addressing concern areas & expectations. THIS IS SOOOO IMPORTANT! On top of researching providers. I also researched Coolsculpting itself & read a number of reviews. I felt that this benefitted me significantly because through that process I was able to form realistic expectations of what the process, aftercare and results would be like. I highly recommend anyone considering Coolsculpting do the same. Coolsculpting although noninvasive, is still pricey. I had four areas treated, both flanks and abdominals. The cost was about 3k. After reviewing paperwork, concern areas , and expectations, Lauren used a template & permanent marker to mark the areas to be targeted. We then took "before" photos of my midsection. I was given a comfy skirt robe to cover my bottom section during photos and treatment. Finally! Treatment time. Lauren applied jelly barrier strips to the treatment areas before applying the Coolsculpting suction paddles. The jelly strips are used to prevent damage to the skin. Through my research I was alarmed to know that not every provider uses them. Since I chose Dual Sculpting I had one flank and the opposite abdominal worked on simultaneously for 30 minutes & then switched paddles. After the 30 minutes of suction, Lauren did a two minute massage on each section. This is the most uncomfortable part of the process. It truly hurts & you kinda have to just clench and bare it. I know that sounds scary but once it's done. You won't remember it. This massage is crucial to having good results. Again, not every provider does this either. After treatment I was a touch sore for about a week which is common. I'm almost two months post treatment & im very happy with my results. I definitely see & feel the full 25% reduction in fat in the treated areas. I do plan to do another round of treatment for additional definition in my midsection. Full disclosure: I'm 5'4" 122 lbs and do yoga 3x week. Three years ago I weighed 110lbs (I was technically underweight). I then gained 30 lbs in one year due to depression. I finally got back into yoga & changed my diet to a vegetarian one but still struggled with the extra weight in my midsection. My weight fluctuated from 125-128. Although other people wouldn't complain about my appearance, I knew I could do better. So I used Coolsculpting to help boost my physical goals and confidence :) Overall, my experience with Levy Dermatology has been great! I'm so excited to go back and see Lauren for round two. I know my review touched on more than just Levy, but I feel like people are so hush hush about cosmetic procedures and I wanted to share this for anyone who wants to get Coolsculpting done. read more

I just left Levy for my second hydrafacial with Lulu and had to write this review ASAP. My acne has always been one of my biggest insecurities and it really seems like no matter what I do, nothing really works. My first visit with Lulu I was feeling so ugly, I wore make-up to hide my pimples and I was really concerned about her seeing my skin (so silly and vain). She immediately put me at ease and was SO easy to talk with and even laugh with. She explained every step of the facial while we went along and kept checking in with me to see how I was doing. The results were amazing, my skin was significantly clearer within a week. Today I went back for my second facial and I just cannot tell you how happy I am. My skin is freaking glowing. Lulu took her time literally nurturing me and pampering me. I'm going out of town for a month and she gave me a little goodie bag to make sure my skin holds up while I am away. Not only am I getting results but I just feel so absolutely taken care of. So, to anyone reading this wondering where to go... go to Levy and go see Lulu! I will literally keep going to her for as long as we live in Memphis, amazing! read more

I have be going here for Botox for a few years, but after today I will never go back and feel that others should be warned. Following my last Botox appointment I noticed things looked a bit uneven so I followed their advice and called back to tell them. They scheduled me to come in to take a look. (This has happened 2 other times in my life so I was expecting the same outcome- a quick touch-up with a few units to even out the forehead without a charge.) After a quick consultation, the dr totally agreed with me and did what I thought was a touch-up. I was then directed to checkout where the receptionist charges me full price for 4 units. (Mind you this is after I had spent nearly $500 on my previous appointment, some of which were discounted units.) I was shocked! I have never been charged for a few units to even out my face in a follow-up appt. Every practitioner has told me that some people have stronger muscles in certain areas and they're happy to add more 1-2 weeks after the initial injections . In the past, my doctors have wanted me as their patient to be happy and nothing less than satisfied. When I questioned the charge they told me they typically do not charge for 1 to 2 units for a touch-up but since this was 4 units she was charging me for all 4 units. I then asked why if they don't charge for 1-2 units I was still being charged for all 4 and not comped 2. After she spoke with the doctor, she said 4 units is not a touch-up and that I need to pay the full amount. Had I known this I would have either accepted the initial results, not gone back for a follow-up, and begun researching where to take my business next time. Obviously with the expense and investment of Botox , I take issue with their handling of the situation and lack of transparency and professionalism. This is a terrible business practice in my opinion. Never once did the nurse or doctor at the consult tell me there could or would be a charge! At least have the common courtesy to tell your patients what you are proposing, the cost involved, and let them decide if that's what they want! I will never return to Levy and feel that others should be warned and take their business elsewhere. read more

Very disappointed in the care at this facility since reviews were so high. Dr Levine spent basically no time discussing medical history and I allowed a biopsy and bacterial culture of the breakout on my face thinking it would lead to a more conclusive diagnosis. Both were not very helpful and I ended up with a lovely scar on my face with no answers. The Dr did not try to run any additional tests to narrow down the root cause of my severe dermal rash- instead just pushed antibiotics (doxycycline) that I explained multiple times I had already taken with no successful results. After going back and forth with the nurse for several weeks explaining how I am not comfortable just being thrown back on a harmful antibiotic, I was told the Dr would give me a call to discuss (she never did) and instead just got another call from the nurse telling me they're just going to prescribe me the antibiotic anyway. I could have saved myself $300 by not coming here. read more

Dr. Levy and his staff are excellent at what they do! They are kind and knowledgeable but best of all, very skilled. I highly recommend them to my friends and family. read more

Dr. Danielle Levine is wonderful. Practice is modern, clean, with friendly support staff. I've seen Dr. Levine several times. She is very knowledgeable and level headed. I highly recommend her. read more

My family has a history of skin cancer, and I have a history of accumulating skin lesions over time that are very uncomfortable (itching, bleeding, etc.) I have had these lesions removed with liquid nitrogen several times in the past, and the dermatologist properly categorized this cryotherapy, a very simple procedure that takes about 5 minutes and can be performed by a medical assistant, as a needed medical treatment, thereby allowing my health insurance to cover the expense of this treatment. The doctor at Levy Dermatology decided my skin lesions are not a medical issue, but simply a cosmetic issue, which means any treatment is not covered by my health insurance. Levy dermatology insisted I paid $600.00 out of my pocket for a simple 5 minute cryotherapy treatment, and they refused to file a claim with my health insurance company because they considered the treatment as a cosmetic procedure rather than a medical condition that needed to be treated. I will be going back to my previous dermatologist who properly treats my condition as a medical issue and files the necessary claim so that my treatments are reimbursed by my medical insurance. read more

Lulu gave me the best facial today! A hydrafacial! It's a little more pricy but definitely worth every penny if you are feeling dry! Lulu is hands down amazing! Love the atmosphere at Levys too! Thanks so much! read more

This was my first visit to Levy Dermatology, and I will not be returning. The staff is perfectly friendly, but the information given over the phone was misleading. I called the office to have a cyst removed, and on the phone I asked if the nurse I was seeing would be able to perform the procedure. I was told "Oh yes! All of our nurses and doctors can do that. She'll be able to take care of it". So I arrived for my appointment glad that this would be taken care of. It wasn't. I was charged $65 for the nurse to measure the cyst, which took all of ten seconds, and tell me I would need to make another appointment for the actual procedure with Dr. Levy. The procedure cost, however, was astronomical! A friend had the same procedure done elsewhere for literally half the price (on her initial appointment). I left my appointment feeling robbed and frustrated. read more

Provided no hope. Doctor Mullick was not kind or understanding to me or my sister so after one visit I am already switching dermatologists. No one should be spoken to that way. Not to mention the staff "switched my patient profile folder" and gave someone my time and my appointment was an hour late. Do not go, do not recommend. read more

I called to schedule my appointment in August/September and was informed that Dr. Levy's next opening was December 27th so I booked it and I'm so glad I did. I've been having a knot underneath my skin and my PCF did not take my concerns seriously. Over the years the knot has grown in size and became painful. I walked into the office and the staff was very welcoming not just to me but to everyone. Dr. Levy came into the room and addressed and my questions and we had a doctor to patient conversation. I did not feel rushed. Dr. Levy outlined all my options and we agreed to move forward with the push biopsy. The entire procedure was painless and quick. Dr. Levy diagnosed and said the sample would be sent out for further evaluation. Dr. Levy is the total package handsome and intelligent. I was disappointed that I have to take some time off from my intense workouts but the appointment was worth the wait!!!!!! read more

this place is amazing. i went to them for an emergent need and they fit me right in, with quick follow ups for care. everyone is so patient and kind. would highly recommend. read more

Long wait for scheduled appointment. Doctor gave my daughter a glance and tore off a premade RX. Took 4 calls to get it filled as the 1st company had it on backorder. My daughter had a bad reaction. Called office over and over. Child at home with red blistered burining face crying. They finally called me back after called daily, did not know who my child was or what medication she was taking and did not care. Cancelled second follow up appointment. She still has the 2 acne type sores on her face. They get better and worse. Going elsewhere because we told them this had been on her face most of the summer. Horrible and expensive. read more

I was still waiting 1 full hour after my scheduled appointment time. Very unprofessional. Honestly, felt like I was sitting there waiting while the entire office staff went to lunch. read more