The estimator would not provode an estimate because only my wife was present. The guy actually had…read morethe gall to call me a liar on the phone because he thought I said I would be present. This company has this archaic way of doing business only if both owers are present. This is complete garbage. The estimator not only made my wife feel small and the intimation verged on sexism. The business practices here are condescending to say the least. They don't respect you.

This is the WORST Co as far as Customer Service! These people are the rudest I have ever…read moreencountered. I'd expect the kind of behavior I got from back alley drunken bums! My project was a month late, so I called to find out problem. Secretary was rude because I said Scott (apparently the RUDE OWNER) told me 2 weeks! Scott can't keep his flapping trap shut long enough for me to get in 2 words He was like the interrupting COW on steroids I couldn't finish 1 sentence without him rudely interrupting me, saying What is it you want, or no I didn't, or what's the problem? Well if he could shut the trap for 2 secs, I was trying to explain that BOTH MY PARENTS were in Hospital!! The Job was at my parents for a roll in shower because MOM couldn't even have a shower for a month! Bed baths ONLY! SHE was TRAUMITIZED from the Camp Fire almost burning them ALIVE, so with them in hospital, I'd Like them to GET THE JOB DONE! But good old Scott just kept interrupting me, then HUNG UP ON ME! I called the office back to find out who owner was and report Scott's behavior! A guy answered the phone. I said (nicely) Hi I was hoping to get the owners name I hear the Secretary hollering at him to just hang up and Scott will call me back GUY sais: Scott will call you back! I said: I don't want to speak to Scott, I'd like the owners name. Secretary YELLS at him and the GUY HANGS UP ON ME!! WTF?? So Scott calls back. He informs me HE is the Owner!! I said...well SCOTT 1st off, Your and your company are the RUDEST people I've ever met!! All you do is interrupting me (by the way..he kept interrupting as I'm speaking..again!) I finally said. You know WHAT? Since you like to TALK SO MUCH, how about YOU go 1st. I'll SHUT UP and Listen and when your ALL DONE, let me know, so I can actually tell you what my concerns are?? He said I looked at Calendar and Thanksgiving is coming, so after Thanksgiving Umm No. That's not going to work for me. I've waited and waited, was lied to and now you have supplies, so I need it done before parents return home. He hung up on MEWTF? In ALL my Life I've NEVER EXPERIENCED SUCH OBNOXIOUS, RUDE CUSTOMER SERVICE!! Even if I was an angry customer, which I wasn't! I was exhausted, laying in bed, not yelling, not raising my voice, just simply trying to get a promised job done! The ONLY reason they got a 1 star and not a - (negative) 5 star was because I called Payroll and actually got a woman who showed me respect and talked kindly to me to try and work the situation out. I informed her that LEGALLY a construction Co can ONLY collect 10% or $1,000 if 10% is less than a $1,000. Her "Guy" who works for the Company had called me 2 weeks or so prior to ask if my Dad was gonna be home. He thought the contact number was my Dad. He was headed over to demand another payment! This is ILLEGAL!! There were NO materials on the JOB!! SO can not collect MORE MONEY! LUCKILY my Dad was with it enough to know this is illegal! He was a contractor and knows the law. She said she would look at calendar and try to accommodate. She ALSO of course passed the conversation on to Good Ol SCOTT (THE RUDE OWNER) He then called me back said he REFUSED to do the Job (perhaps because he is a thief and I CAUGHT HIM IMO) and said he refused to do the job! He said and I quote: It's too HARD of a job anyway Too hard?? It's taking out a bathtub and putting in a roll in shower, which is LITERALLY WHAT THEY DO! HE originally told me it was a Piece of CAKE! THEY do these JOBS ALL THE TIME!! DO NOT TRUST THESE PEOPLE! HE CLAIMED he was mailing my Dad his $1,000 back, that day!! That was 4 days ago and STILL NOTHING! I KNOW this review is Long. I know they will LIE and try to say it was me. But Trust me...I KNOW when I'm being a bitch, or rude, or sassy. I'm very self aware of my actions and ALWAYS the 1st to admit it. However, in this case..NO! These people are off the HOOK!

On weekends I end up mostly interacting with younger employees and I'm amazed at their knowledge…read moreand customer service. Today I did a project with my son and the paint guy was absolutely on point, would have expected him to be son of Bob Vila. And the guy trolling the plumbing isle was obviously on returns duty but would stop and ask everyone if they needed help, took them to the location in the isle and also did both English and Spanish support. 1 ding is the returns takes forever! Always seems like there is someone waiting in pickups that could jump over and do returns.

Incredible service!…read more What a great local business! We are very happy with our new windows. And we were so impressed with the great service. Installation was incredibly fast. Special thank you to Dimitri & Andre for their great service!

Very competitive quote! Customer service was impeccable. Michael and David were very friendly and…read moreaccommodating. The windows look great! They even hung our blinds back for back for us. We love to support locally owned companies!

Great service, price, and quality! We replaced 17 windows on our house and it's made a night and…read moreday difference in how it looks. We're very happy! I absolutely recommend!

Superior Window deserves a 10-star rating. From the very informative and complimentary estimate…read morethrough the final walk-thru, Dave and Steve went above and beyond, to install 13 windows and a slider in 2 full days. Very organized, punctual and respectful of my home and yard. The install and quality of my Anlin panoramic windows and slider exceeded my expectations. I've hired a number of contractors for various projects for my home, and it's refreshing to find that this quality of work that Dave provided, still exists. Highly recommend this company.

I wish I could give Lifetime Exteriors more than five stars! We had 14 windows and a sliding glass…read moredoor installed. Mike is a great person and runs an exceptional company. From the very beginning, his communication was excellent, and he was honest and straightforward throughout the entire process. After getting multiple quotes, Lifetime Exteriors also offered the best pricing we found for our window installation project. The installation crew went above and beyond. They were organized, respectful, and incredibly hardworking. It was clear they took pride in their work and paid close attention to detail. The finished project exceeded our expectations, and we couldn't be happier with the results. We will absolutely be returning to Mike and for any future projects, and we have already recommended them to friends and family. Highly recommended!

Worked with Mike to place an order for all new Anlin windows, in January. Mike was easy to work…read morewith and very nice. He is knowledgeable about the product he sells. I got the reed glass on the bathroom windows and a garden window for my kitchen. The crew who did the work did a great job on the install, an ok job on cleanup, but overall they had everything done in a day and a half! I would definitely recommend LifeTime Exteriors.

This is the second home I have had windows replaced by Save Energy. They are the best! Their prices…read moreare reasonable, their staff is friendly and knowledgeable and their window installers are efficient and cleanly. I would highly recommend them especially since they don't do a "hard sell" like some other window companies.

I had 16 windows and three sliders replaced…read more Everything about Save Energy Windows & doors from start to finish was excellent. Starting from Tina coming to do the initial visit. Honestly, it would've been fine either way, but I love that it was a woman. Every step of the way every one was pleasant to deal with and competent at their job. They have a very dialed-in process and communications. Last, but certainly not least, the workmanship was excellent. We love our new windows and they have made our new home and workshop 100% better! They cleaned up well and were very respectful of my home when they were working. I would recommend getting a bid from them if you need windows replaced!

Alonso and Omar did a great job!! The windows look amazing. I really appreciate how professional…read morethey both were.

Sam did excellent work installing a new roof for me. He came back when I had a small leak with the…read moreporch roof, that had nothing to do with the new roof. He found the problem and cleaned the area that was causing blockage. The next day he called to make sure that stopped the leakage. I am very impressed and grateful for his excellent customer service. Thank you Sam.

They were really incredible. From Nancy in the office with quick responses and easy text and phone…read morecommunication from start to finish -- to Carlos finding a gave them bad info and had a double pane window to replace and not a single pane as I had thought. Carlos didn't skip a beat, said he needed to take the window frame with him, instead of do the repair on site. He was literally back before I realized he was gone and the repair was top notch. Oh, and the price was unbeatable in the area. Can't recommend Glass Man highly enough!

If you need windows or glass repaired, talk to Carlos and Nancy! Awesome husband and wife team!…read more Happened to be at my parents' house and noticed a lot of the windows were older and difficult to open. Remembered Glassman to the Rescue when I was doing windows research in the past. They had tons of 5 star Yelp reviews, which is why they were at the top of my contact list. Texted Nancy (the "glass girl" and wife of the Glassman) and she responded very quickly. Carlos the Glassman was able to stop by the same day (within the hour!) and taught me about how to keep the older windows lubricated. He sprayed on some magic stuff and wow, they were like brand new! He could have easily replaced parts and suggested new valances to make more money but he was honest with me and said that new valances would have issues in the future too. Very grateful for Carlos and Nancy's responsiveness today and for helping us with the windows! Will keep them in mind for future windows and glass repairs!

Great experience working with Northwest Exteriors. Starting with sales representative Scott Herold…read more The information briefing was authentic no pressure to purchase and all of our questions were answered completly. Our installers Jake and Jason, installed 13 Alin windows and two Malibu doors in two days. They were very professional and worked hard to get the job done. They were friendly and answered all of our questions as the process unfolded. The job was completed on time and the work was installed with great craftsmanship! Well done!

Spoke to a salesman Scott who said the installers would come and get the job done. I have all…read morepaperwork that states what needs to be done. However when they came to install 6 windows, they only had 4 tabs instead of 6 and never came back to finish the job. They also said they'd fix a window as long as I provided the parts but once I got the parts, the installer said they wouldn't fix it, which doesn't make sense because I wish the salesman had just told us and we would've ordered another window. They haven't reached back out to us to finish the job. They messed up the paint around the windows which I had to touch up, but I'd just wish they'd finish the job. Hope to hear back from them soon, we paid good money for this service.

We had Nick and the crew from Capital City Windows replace 5 windows on the front of our house…read more They had good clear communication, a reasonable price, and did a high quality on-time installation job. The windows look great and match well with the quality and style of the rest of our windows which were replaced a few years ago during our remodel. I highly recommend the team at Capital City Windows if you are in need of window work on your house!

Called Cap City for 2 window replacements. They were quick with the quote, reasonable prices, and…read morequick turn around time. Great communication as the windows were ordered and received. No hassle, installation happened when it was scheduled, and took just over 2 hours to complete. Very happy with the service, will use them again for the next couple of windows!