The estimator would not provode an estimate because only my wife was present. The guy actually had…read morethe gall to call me a liar on the phone because he thought I said I would be present. This company has this archaic way of doing business only if both owers are present. This is complete garbage. The estimator not only made my wife feel small and the intimation verged on sexism. The business practices here are condescending to say the least. They don't respect you.

This is the WORST Co as far as Customer Service! These people are the rudest I have ever…read moreencountered. I'd expect the kind of behavior I got from back alley drunken bums! My project was a month late, so I called to find out problem. Secretary was rude because I said Scott (apparently the RUDE OWNER) told me 2 weeks! Scott can't keep his flapping trap shut long enough for me to get in 2 words He was like the interrupting COW on steroids I couldn't finish 1 sentence without him rudely interrupting me, saying What is it you want, or no I didn't, or what's the problem? Well if he could shut the trap for 2 secs, I was trying to explain that BOTH MY PARENTS were in Hospital!! The Job was at my parents for a roll in shower because MOM couldn't even have a shower for a month! Bed baths ONLY! SHE was TRAUMITIZED from the Camp Fire almost burning them ALIVE, so with them in hospital, I'd Like them to GET THE JOB DONE! But good old Scott just kept interrupting me, then HUNG UP ON ME! I called the office back to find out who owner was and report Scott's behavior! A guy answered the phone. I said (nicely) Hi I was hoping to get the owners name I hear the Secretary hollering at him to just hang up and Scott will call me back GUY sais: Scott will call you back! I said: I don't want to speak to Scott, I'd like the owners name. Secretary YELLS at him and the GUY HANGS UP ON ME!! WTF?? So Scott calls back. He informs me HE is the Owner!! I said...well SCOTT 1st off, Your and your company are the RUDEST people I've ever met!! All you do is interrupting me (by the way..he kept interrupting as I'm speaking..again!) I finally said. You know WHAT? Since you like to TALK SO MUCH, how about YOU go 1st. I'll SHUT UP and Listen and when your ALL DONE, let me know, so I can actually tell you what my concerns are?? He said I looked at Calendar and Thanksgiving is coming, so after Thanksgiving Umm No. That's not going to work for me. I've waited and waited, was lied to and now you have supplies, so I need it done before parents return home. He hung up on MEWTF? In ALL my Life I've NEVER EXPERIENCED SUCH OBNOXIOUS, RUDE CUSTOMER SERVICE!! Even if I was an angry customer, which I wasn't! I was exhausted, laying in bed, not yelling, not raising my voice, just simply trying to get a promised job done! The ONLY reason they got a 1 star and not a - (negative) 5 star was because I called Payroll and actually got a woman who showed me respect and talked kindly to me to try and work the situation out. I informed her that LEGALLY a construction Co can ONLY collect 10% or $1,000 if 10% is less than a $1,000. Her "Guy" who works for the Company had called me 2 weeks or so prior to ask if my Dad was gonna be home. He thought the contact number was my Dad. He was headed over to demand another payment! This is ILLEGAL!! There were NO materials on the JOB!! SO can not collect MORE MONEY! LUCKILY my Dad was with it enough to know this is illegal! He was a contractor and knows the law. She said she would look at calendar and try to accommodate. She ALSO of course passed the conversation on to Good Ol SCOTT (THE RUDE OWNER) He then called me back said he REFUSED to do the Job (perhaps because he is a thief and I CAUGHT HIM IMO) and said he refused to do the job! He said and I quote: It's too HARD of a job anyway Too hard?? It's taking out a bathtub and putting in a roll in shower, which is LITERALLY WHAT THEY DO! HE originally told me it was a Piece of CAKE! THEY do these JOBS ALL THE TIME!! DO NOT TRUST THESE PEOPLE! HE CLAIMED he was mailing my Dad his $1,000 back, that day!! That was 4 days ago and STILL NOTHING! I KNOW this review is Long. I know they will LIE and try to say it was me. But Trust me...I KNOW when I'm being a bitch, or rude, or sassy. I'm very self aware of my actions and ALWAYS the 1st to admit it. However, in this case..NO! These people are off the HOOK!

Amazing! So happy I was able to find Cox Glass. I was on the freeway when a rock hit my driver side…read morewindow and it completely shattered. Being far away from home, I needed to replace it asap for work. Cox Glass was able to complete it in less than 24 hours! Amazing service, quality, and value. Thank you so much! I appreciate you.

Great service, very friendly. Had to have a windshield replaced and the process was so easy,…read moreworked with our insurance very well. We will definitely use them again if needed

On weekends I end up mostly interacting with younger employees and I'm amazed at their knowledge…read moreand customer service. Today I did a project with my son and the paint guy was absolutely on point, would have expected him to be son of Bob Vila. And the guy trolling the plumbing isle was obviously on returns duty but would stop and ask everyone if they needed help, took them to the location in the isle and also did both English and Spanish support. 1 ding is the returns takes forever! Always seems like there is someone waiting in pickups that could jump over and do returns.

My builder installed a sliding glass door manufactured by Sierra Pacific. The frame has bowed at…read morethe bottom and the door is almost impossible to open/close. Both my builder and I complained to the supplier; a Sierra Pacific technician was dispatched. He installed new rollers and said it won't get any better because it's a vinyl door; totally ignored the bowed frame. I will never buy anything from Sierra Pacific again.

We have dealt with Gus @ Sierra Pacific windows for a few years and have been very pleased with…read moretheir customer service and their products. We even had their windows installed in our office and receive nothing but compliments on how well crafted and beautiful they are. Excellent company and product!!!!

Finally was able to hire Billy for some rehab work and I couldn't be happier with the results…read more As a former contractor, I'm always amazed with how poorly the vast majority of contractors communicate. Go ahead, call five contractors. How many answer their phone? How many even respond? You probably already know how many. 1? 2, maybe? This project was a little annoying because I needed it done immediately. Also, it involved working in conjunction with a separate contractor that was working in the home. I was worried that it'd be hard to find a contractor to complete in time. I felt bad having such an immediate need but I wanted to call Billy first. Billy answered, with tools in his hands, mid job. I explained what I needed. He asked the right questions. We setup a time to meet and like clockwork, he showed up on time. Always friendly. Always informative. Bam! Work scheduled. I left Billy the lockbox code and he estimated his finishing time. I called him around that time to coordinate getting him paid. And, of course, the work was already completed. Not only was the work completed sooner than expected which allowed the entire project to progress faster than expected, but it was done perfectly. Which is a word I rarely use. But from the precision of the work, the cleanliness of the work, coordination with other contractors, quality of products he used...and yes, the value of everything involved...perfect! I'm not sure if I'll ever need contracting services in the Yuba/Sutter area again. But if I do, I'm only making one call. The same call you should make. I can't recommend Billy, his crew and his company enough. Quality work at a great value, performed efficiently and precisely and communicated well. Billywood for the win!!

After my fence and garage got in the way of a drunk driver driving on a suspended license for a…read moreprevious dui, I was seriously in need of repair. As I was researching contractors Billywood certainly stood out. The name pulled me in but the excellent service made me stay. Billy and his team worked rapidly and thoroughly to replace my fence and the structural integrity of my garage, in extreme heat I might add. I received constant communication and updates, a new fence and restored garage wall in better condition than before the accident! But you don't have to take my word for it check out the before and after pics! I am truly grateful for Billywood Construction and wood (see what I did there lol) definitely recommend.

Dansons glass did an amazing job on our frameless shower enclosure. Aside from being the economical…read moreoption, their level of service and attention to detail far surpasses others in the industry. We were treated terrible by other glass companies that provided us quotes. Dansons, on the other hand, were attentive, communicative and always respectful. The shower enclosure far exceeded our expectations. We will be using them again for other glass work at our homes.

Damsons replaces glass in a sliding door after my Lawn mower…read morethrew a rock and broke it. They did a great job for a fair price and got it in a timely manner. Would use again.

Super responsive to request for repair/rehang of a large master bathroom wood-framed mirror that…read morehad been hung incorrectly by the builder and had started to come loose. Top notch repair work, done within 24 hours, at an extremely fair price - great experience all around. I will absolutely call on Vlad again with window, door, mirror issues. Thank you!

Thank you so much, Vlad! Super fast response and scheduling to correct the problem with my sliding…read moredoor. He addressed the initial issue, found another and made an additional repair. And he did this all within the original quote, which was incredibly fair. He saved me money AND additional repairs in the future. Can't recommend him enough.

We were very happy with our experience using this company!…read moreThe team was friendly and very knowledgeable, our bedroom windows look great

Their team has and continued to provide great service from when we installed our insulated vinyl…read moresiding. They working with us through every step and cut no corners when the installation occurred. Recently they did a follow up with us and came by to recaulk areas before the rains came. Great People; Service and quality!!

We have just done partial Window replacement , Sales rep Alex send us two contractor both of them…read moredid amazing job only 1day, strongly recommend , Sakes rep Alex are friendly & responsible for our project,

Very rude and unprofessional. I had an appointment for the…read morefollowing day and called to let him know so that he would not waste his time. He asked why I was canceling, and I politely told him that i did not need their services. His response was very short and he rudely stated: "That's good for me. I can meet a real client". In the future, I will never call this group or recomend them to anyone.

Previously we had a really big leaking problem. Yoselin and her team has helped us to rebuild one…read morebathroom and replace flooring for bedroom and living room. They have done a very nice job. Their price is very reasonable, they have constantly helped us to identify budget saving opportunities, such as reusing old and still working vanity, using lvp instead of carpet etc. And they always keep us in the loop. We really appreciate their help on this project!

I worked with Ortega Construction on the recommendation of my property manager. Had to do emergency…read moreremodel of two bathrooms in a rental in rapid succession. Ortega were available on a short notice, they came up with a no-nonsense sensible plan and a fair pricing estimate. Once the contract was signed and the work scheduled, they stuck fairly closely to the schedule. Brandon and especially Yoselin communicated well and collaborated with me on solutioning for unexpected complications. I've never seen a bathroom remodeled in a week before. Promised - yes, delivered - never. But Ortega did deliver on the promise and I was quite impressed. Certainly will work with them again if need be.