This was my neighborhood beauty supply before it became black coffee heavy on the cream & sugar…read morecity.. and they've always been kind.. helpful and having everything EYE needed from the pink oil moisturizer my momma had me runnin over to pick up before heading to the cook out to hair pins to hard bristle brushes (need those to lay down wild thick hair and create smooth ponytails) to hair coloring products -Adore ,Expressions, nd some others- a few cute accessories whether a scarf or some One99's -costume jewelery that usually sells for 1.99 for one pack or 3 for 5 as a bargain deal in case the others break- Oasis hair products , Georgia peach, the old school stuff such as crown pomade "grease" (don't ask if u don't know) bergamot hair food and friends (large tubs of pomade that come in different colors) tea tree oil .. extension hair.. prices aren't too bad either.. show some love WELCOME TO DC for everyone else .. CVS across the street, Target and bed bath beyond is near Columbia heights

Huge supply of hair extensions. Different textures, colors, lengths…read more Owner is at the store and very helpful.

Staff was very helpful. They were out of the product I was looking for (my local store was out…read moretoo) but I was able to get color matched for an alternate option. She made me samples to try later that night (full make up). I was happy with the service. It is a smaller store and they have a good selection of items.

I did a 60 minute make up session that left me $80+ broke and looking like a 20 year-older corpse…read more I do not recommend. I guess they try to fill the whole block and can't do so without being morticians? The only thing that was good was the lip gloss and of course that wasn't added to my account's profile. No explanation given at any time about what make up was being applied or why. Boo! Hiss! This sucked. PS: even my kids were embarrassed when I picked them up from school. You KNOW that's bad!

I got the Anti-Aging facial with Erin and she is amazing! I can't recommend her enough!read more

I always love coming in for my monthly facials at the DuPont Circle location. The team is so…read morewelcoming, nice and the space is so clean. I recently recieved the Seasonal Hydration facial. my skin has been feeling a little dull lately because I've been traveling a lot. Also the seasons are changing so I definitly needed. Some tender love and care on my skin. The Service was amazing! My esthetician was very educated about skincare and explained each step thoroughly.

I stopped by this Sephora location on a gloomy Saturday morning. It is conveniently located…read moredowntown near the metro. I was greeted immediately and the staff were attentive. The store is a decent size for the city and the layout spacious. It wasn't busy when I stopped in but this location can get crowded during the weekend. It's also a nice place to stop by on your lunch break if you work in the area.

During a recent visit, I tried to purchase two items; one was unavailable in-store. The associate…read moreoffered me a free shipping card with a code to order the item. I thankfully made it a point to make sure the free shipping code actually worked while attempting to make the purchase via the Ulta App before leaving the store, and that's when I discovered it was expired--dated January 2026, while it was now the end of April 2026. The fact that these cards had been expired for nearly four months stood out to me as extremely alarming--no one had noticed until I flagged it. There were apparently no other shipping cards to provide me with and so I departed the store after 15 minutes of wasted time of them trying to sort this out only for them to tell me that there is nothing they could do. I contacted customer service upon leaving the store. After my first call, the associate disconnected the line. On a second call, another associate kept repeating internal processes, but eventually proposed a solution: I would pay for shipping upfront, and then they would reimburse me after the fact. Unfortunately, this is not isolated; previously, a few months prior I went to the store because a product I was looking for was listed as in-store, but the associate told me I couldn't buy it--even though it was right there on the shelf. I verified availability online, and still, I was misled. She stated that although it was on the shelf it was erroneously placed there and listed online as in store but could not be sold until a couple days out and that I could return when it is available for purchase or simply purchase online. These repeated failures--both in-store and with customer service--reflect a troubling pattern. In a market with competitors like Amazon and Sephora, Ulta has been falling drastically short. There has been a noticeable shift where basic customer expectations are simply not being met. I tend to go to Ulta because it is very close to my home but will not be returning as my first option/ go to any longer. I made this same commitment after my experience at Best Buy and I have only been there 1x in 20 years to buy something worth $6!

Marco, thanks for making my visits fun. I usually find everything I came for and then some. Marco…read morewill stop whatever he's doing or call someone to assist me when needed. No one stalks me and I stay longer than planned because I feel a good vibe in this store. Although the store is a bit crowded, the variety is on point. I appreciate the comparable pricing and convenience. Thanks again!

what kind of store stops letting people in before the closing time? I tried to come in because i…read morehave a wedding tomorrow and i needed something last minute and this place failed me.

This is my favorite place to buy men's grooming products. They have a great collection from face…read morelotions to beard oils, deodorants, shampoo, conditioner, colognes, hand pomade, and shower gel. Absolutely great quality! Price - this is definitely on the higher end. Most of the products cost between $35 to $50 for small size bottles. Colognes can cost around $300. Absolutely worth it! I have been using their product since a couple of years. Highly recommend it. Staff - very friendly. They even let your pets in this store. My dog loves coming with us and just hanging out and gets lots of attention. Gives me plenty of time to test a lot of their products without worrying about my dog being tied to a bike lock area outside.

I stopped by to smell some of their candles and fragrances, and I was pleasantly surprised. Every…read morescent I tried was amazing, and I honestly had a hard time picking a favorite. The staff was incredibly friendly and welcoming. They took the time to share the history of the store and explain the different fragrances, which made the experience feel more personal and enjoyable. I ended up purchasing three fragrance samples to take home. My only complaint is that the samples cost $7 each. In my opinion, samples should be complimentary, especially when customers are trying to decide on a fragrance purchase. After testing the scents, I ended up ordering a fragrance for my wife's birthday, and she absolutely loved it. Overall, I had a great experience and would definitely return to explore more of their fragrances in the future.

As a man with daughter's, niece's, little cousins and female friends.... SEPHORA has become my…read morego-to for pretty much everything !! Regardless if it's the latest lip balm every woman is raving about, a full size or travel size bottle of perfume ( miu miu original or intense has found its way in my bag on several occasions ) or simply a gift card to show someone I care. SEPHORA hasn't disappointed yet !!! Birthday's ? SEPHORA... Prom sendoff ? SEPHORA... crisis with an empty lip balm tube ? Yup SEPHORA !!! The atmosphere is always energetic and the customer service is top of the line every time I enter their establishment !!! So, for all the Dad's, Husbands, Uncle's and significant other's out there... don't stress yourself out when it's gift giving time. All you have to do is find your nearest SEPHORA and TRUST ME all your problems will be solved ( and a SEPHORA gift card is a can't miss !! )

Living nearby, my wife and nine-year-old daughter love popping in when we shop at the weekend…read moremarket at Eastern Market. The moment you walk inside the staff greet you and offer help. The aisles are well organized and clean. Check out is pretty seamless even with a line.

Todd was extremely helpful in finding my shade match. He was very sweet and made me feel very…read morecomfortable. He was able to find the perfect shade match for my skin type which not many others will able to do. I would DEFENITLEY recommend him.

Todd is amazing! Love him. Best customer service ever!! He is friendly, knowledgeable, honest and…read morenever pushy. Always a treat to stop in and shop with him!

amazing service, prices were good, overall a great store! The store is black & Arab owned too which…read moreis nice!

Cashier was rude . Prices wasn't as cheap as advertised. Store was clean not as many options as I…read moreexpected it's a big store but just a few aisles

First time at Madison Reed... Logan Circle Color Bar in DC…read more I was a little early, but my colorist, Tiara, took me right away. She explained the process, took a before picture of my gray roots, and found my correct color. She recorded it in the computer, so that I can go to any location in the future. While she applied the color, I sat in the cool little gown to protect my clothes. Once she was done, she made me tea and I read a magazine while I was waiting. She finished with a wash, and an explanation of the blow dryer bar, which had free product to use, brushes, and a blow dryer. I finished my hair, and Tiara took an after picture of my roots. This was the most fantastic hair coloring experience that I have ever had! Thank you, Tiara! Highly Recommend!

Wrong haircolor is bad enough, but when I complained, the Customer Service bot said they would…read more"call within 1-3 days to schedule" a color correction. That's right: I get to wear their mistake on my head for 1-3 days before they even schedule the fix... and who knows how many days after that until I have time to return? The weekend (when I could do it) is tomorrow... but they might not even call for three days???