Lauren was incredibly friendly and knowledgeable. The first time I tried microdermabrasion I felt…read moreso comfortable talking to her. The results were exactly what I wanted -- my skin looked much more smooth and plump. The person working the front desk was also incredibly friendly and helpful with booking even though the booking window I wanted for my next visit wasn't open yet.

Disappointed. I wanted to schedule my first appointment since the pandemic hit and found out that…read moreall my credits (Juvly money) expired in 2020 and they are unable to honor or extend them though we are in a pandemic. I had them cancel on me the same day as my appointment and I have also had LONG waiting times (up to an hour wait prior to pandemic). I rated two stars because the Nurse Practitioner that did my laser hair removal was super nice and made me feel comfortable.

I've been going to The Laser Loft for over 10 years and absolutely love the owner, Kelly! I first…read morestarted coming here after my stepmom recommended it for laser hair removal. My armpits had always made me self-conscious, so that was the first area I decided to treat -- and I'm so glad I did. In my early 20s, it felt like a big investment, but now that I'm in my 30s, I can confidently say it was 100% worth it. My armpits took about eight sessions since my hair was very dark, and now I just go in once a year for a quick touch-up. My skin is completely smooth with no dark spots left. I can't express how thankful I am to The Laser Loft for helping me feel confident and comfortable in my own skin again.

I had the most amazing facial!! Her name is Olivia. I love…read morethis place....it is beautiful, friendly, relaxing!! If you need a wonderful facial, laser hair removal, anti-aging treatments or even a perfect gift for someone on you list, then you need to visit "The Laser Loft"!! You won't be disappointed!!

Erin has been assisting me on my journey with laser hair removal and I could not recommend her, or…read moreJiva Med Spa any higher! She is incredibly knowledgeable, patient, understanding, and is so upbeat. If you are considering laser hair removal please ask for Erin at Jiva Med Spa.. you won't regret it! Backstory: I have been battling unsightly facial hair as a female for 8 or so years now thanks to PCOS. With the price of the Groupon being so affordable, I figured I had nothing to lose considering the amount of money I've spent on waxing over the years. I have had a *wonderful* experience at Jiva Med Spa! From the front desk staff, to the initial consultation, to the appointments ALL staff has been AMAZING! I will continue to recommend this facility to any of my friends who are considering laser hair removal.

I purchased a laser treatment package in December 2025 and had to wait until late February for my…read morefirst session without any prior notice. That kind of delay, with zero communication, is completely unacceptable. After the first treatment, there was no follow-up whatsoever. It's clear this business does not prioritize its customers once they've paid. It only gets worse. My second treatment was scheduled for March 26, and again, no one bothered to inform me of any issues. I had to call myself to confirm, only to find out that Tisha had resigned and my appointment couldn't happen. No call, no email, no effort to notify me. Since then, I have made multiple attempts to contact the clinic, and not once has anyone returned my calls. Instead of fixing the problem or honoring the service I already paid for, staff keep trying to upsell me on other services. That is completely inappropriate and unprofessional. I paid in full for laser treatments--not for excuses or sales pitches. This is extremely poor management and unacceptable customer service. If you cannot deliver the services you advertise and take full payment for, you should not be operating this way. Management needs to take accountability immediately. It literally feels like you have to beg them to provide the service you already paid for. Seriously!

Sali was so nice, professional and informative! She explained the entire process and detailed…read morefollow up recommendations. Her suite was also very clean and peaceful. I am definitely going back to continue electrolysis with her and would 100% recommend services with her!

After having waxing and laser hair removal done for years and years, I decided I was ready to do…read moresomething permanent. I had my first appointment yesterday morning with Salima and was totally impressed. It was mildly uncomfortable, pain wise, but nothing that didn't almost immediately go away (especially knowing that the hair will permanently be gone). She was very informative and talked me through everything that she was doing. She answered any questions that I had. I'm excited to have my next treatment in a few weeks! Thanks, again Salima!

another laser session complete. Everyone here does such a wonderful job. This really is a great…read moreinvestment. I highly suggest Milan.

Works really well, everyone is very nice. In and out quickly! And scheduling is easy.read more

I cannot recommend Dr. Sbrocchi and his incredible staff enough! From my very first consultation, I…read morefelt completely heard and supported. Dr. Sbrocchi is a true artist--he took the time to understand the look I wanted and delivered breast augmentation results that far exceeded my expectations. ​His entire team is professional, kind, and made the process from scheduling to post-op care incredibly smooth and stress-free. My results are EXACTLY what I envisioned; my confidence has never been higher! If you are looking for a surgeon who combines technical expertise with a wonderful bedside manner, look no further. I am so happy with my decision to choose this practice!

Dr. Wakelin and his team are amazing! I recently had an upper bleph and chin lipo. The results…read moreturned out amazing! The whole process was quick and easy. I highly recommend CAPS and Wakelin. There was no pressure to get these procedures performed and there were no additional recommendations made unless I specifically asked for an opinion. Very happy to have my fat pocket on my chin gone and my eyes feel so much better! I will definitely be going back to Dr. Wakelin in the future when I need anything done.

My service I PAID for was great hair did fall right off and haven't had a strand grow in over 7…read moreyears I also signed up for their touch up for 50.00 then it went up to 100.00 due to rising rates, nothing NEGATIVE to say about the service it's just the PEOPLE there ! RUDE @ times like everyone is in their period at the same time of the month smh

chemical Peel I went in on a Saturday, to get my chemical…read morePeel. The lady took me to the back, handed me a bottle and asked me to go wash my own face. When I returned to the room, she asked me to lay down to start the Peel. She literally went around my face one time with the peel. I paid all the money for nothing. I didn't get any results. I didnt peel at all, and my face looked the same after two weeks. I didn't receive any aftercare products either.

A few years back a local aesthetician massively messed up filler in my lips, the toll it took on my…read moreself esteem was huge. Today at Juvly Kasey took nearly an hour to fix this mess that the other person left on my face. She was so kind and reassured me that everything would turn out great and it did. Kasey took so much time to make sure everything was perfect before I left I am forever grateful.

Juvly does not value their customers. In the past I have recommended it but will never do so again…read more I have been a long time, loyal member since they opened their first location in 2014 in Columbus, OH. I calculated what I've spent over the years, and it is more than $24,000. I've had some bad experiences but never complained. During the pandemic, they canceled everyone's membership so they could get out of giving their members a free annual service. I had to renew my membership and no longer received many of the perks that came with the initial sign-up. Before the pandemic, I started to notice a lot of turnovers among their staff. When I went to get my lips done for a second time, it was with a new staff member. I told them I wanted what I had before, but she did something different, and the results were awful, but again, I did not complain. In the past few years, they have become extremely pushy about upselling, trying to get you to add extra services, and to purchase their expensive products. In May I purchased one of their skincare products for about $125. As I started using it, the pump would work sometimes and other times it would not work at all. I returned with the product during the first few days of June. I asked if I could swap it for one that worked. I was not asking for anything for free and the product I was returning was full, barely used. I was made to sit there for nearly 30 minutes while "management" decided they would not replace the product. I was livid and humiliated. The product never did work for me and it's packaging does not allow for me to get it out any other way so I'm out $125. After thinking about it, I canceled my membership and asked that my June membership fee be returned. They refused. I was then charged a membership fee for July. I contacted again and asked for my money back. They said they had a 30-day cancelation policy, and I would need to use the $200 toward a service by the end of July. I was forced to go back in and get a service I did not want to avoid losing my money. I'm sure there are plenty of other places better than Juvly, and I will be taking my business elsewhere. I highly recommend you do the same. I want to go somewhere my business is appreciated. Juvly would rather lose a loyal customer than replace a defective product. Hope that $125 you scammed me out of was worth it.

I have been to Stephanie at the Skin Center several times. She is absolutely the Best!!!…read moreListens!!! Advises!!! She is gentle and caring and I have been pleased with the results every time with Botox and fillers. Highly recommend!!! Diana S

I cannot say enough good things about the skin center and specifically Stephanie! She has helped me…read moreachieve my goals while always keeping my comfort, lifestyle and price point in mind. I go in to every appointment excited and with confidence knowing i will love my results. She has always checked in with me afterwards and been there to answer any questions or concerns. I'm so thankful for her!

I have been going here for many years and there is no Dr. better than Shari Hicks-Graham. She and…read moreher entire staff are just wonderful. I was away for 15 months and when I came back, it was like returning to family. I can't say enough good things about the practice. They are all just amazing

They saved my life by removing my cancerous moles. Then, their amazing team gave me a new lease on…read morelife by clearing up my acne that I've had since puberty. I'm 45, and they have set me free. My confidence is soaring, and I trust that this journey will continue to improve my quality of life. These doctors and aestheticians have guided me along with realistic expectations and outstanding results. My friends and family have been gushing about the obvious improvement to my skin and lifestyle.