I'm soooooo disappointed! I had been calling for days and leaving voicemails to confirm an…read moreupcoming appointment. Needless to say, no one returned my call so I visited the office. I was informed that Kaye sold the business and there is a new owner. I was informed that the phone number is the same. So, Kaye nor the new owner could use the phone to inform clients that their scheduled appointment would not take place??? This is terrible customer service and insight into our he integrity and business practices of the new owner!

I have had a few acne outbreaks in the last year. I tried my best to not pick on them, but you know…read morehow it is! I did get my acne under control after I started using the Clinique's Acne Regime. But I was left with some scars. I decided to try microdermabrasion before trying anything too invasive (Chemical Peels etc. I am only 25 so I didn't want to mess with my skin). I am new in the Columbus area and after a friend suggested Gahanna Skin Care, I decided to give it a try. I booked at appointment on a Wednesday evening at 6:30 pm. I couldn't find the place and ended up there at 6:40 pm. I called them to let them know that I was running late. When I got there, I was greeted by a lovely lady and an older gentleman. They were super nice. Don't expect one of those fancy spas! This place is small but the owners are very particular about cleanliness and hygiene. Also, the prices are very reasonable. My esthetician, Cheri greeted me and I apologized for the delay. She was super cool about it. :-) She cleansed my face and applied some liquid to wipe it clean (I guess a toner). She explained to me the entire process and asked me if I had any questions. I told her about my concerns - blackheads on my nose and chin and large pores on my cheeks. She offered to extract my blackheads and assured me that i will see fewer pores after the process. She also gave me some witch hazel before I could go to the store and buy some! She finished the session by applying some witch hazel and then some spf. Next day, my friends said my skin was clearer and looked more vibrant! I have always been very particular about using a sunscreen. I have been trying to take extra care since the first treatment (Cleansing/Toning/Moisturizing etc). It's been two weeks since my first session and I am going today for my second session. I am going to go for 6 sessions placed 2 weeks apart. Cheri suggested that I should do this every year. I am extremely happy with the results and with Cheri. She is extremely professional and excellent at what she does. The best part about her is she genuinely cares about her clients and she is super nice to them! If you are thinking of getting a microderm, I would suggest you try Cheri! :-)

I just adore this location! The Gals at the front desk are great at their job, patient with…read moreclients, knowledgeable on their products and even know some spots to stop in the area, the rooms are clean, the nurses are educated in their craft... 10/10 definitely recommend and will definitely be back!

10/10 experience from start to finish! NP Payal and Rachele always give me the best results and…read moremake me confident in the treatments. Get laserlove premium - it gives you SO many benefits and a free $600 facial! I'll definitely be back!

My service was very professional, quick, and all my questions were answered properly! I feel…read moreconfident going to Bahia. I am sure they will help me to achieve my hopes and goals. I strongly recommend Bahia clinic to everyone!

Nothing really impressive. Came here with a groupon for a microdermabrasion. I'm not sure if it was…read morebecause I had the groupon or because I was the last client for the day, but I felt like my facial was very rushed. The micro part lasted maybe 2minutes, and that's being generous. The esthetician was very nice, the place was clean and they use dermalogica products. Maybe because I'm an esthetician myself I have high standards or maybe it was the groupon but I don't have the desire to return and for someone expecting a real microdermabrasion, this place probably isn't for you.

Erin has been assisting me on my journey with laser hair removal and I could not recommend her, or…read moreJiva Med Spa any higher! She is incredibly knowledgeable, patient, understanding, and is so upbeat. If you are considering laser hair removal please ask for Erin at Jiva Med Spa.. you won't regret it! Backstory: I have been battling unsightly facial hair as a female for 8 or so years now thanks to PCOS. With the price of the Groupon being so affordable, I figured I had nothing to lose considering the amount of money I've spent on waxing over the years. I have had a *wonderful* experience at Jiva Med Spa! From the front desk staff, to the initial consultation, to the appointments ALL staff has been AMAZING! I will continue to recommend this facility to any of my friends who are considering laser hair removal.

I purchased a laser treatment package in December 2025 and had to wait until late February for my…read morefirst session without any prior notice. That kind of delay, with zero communication, is completely unacceptable. After the first treatment, there was no follow-up whatsoever. It's clear this business does not prioritize its customers once they've paid. It only gets worse. My second treatment was scheduled for March 26, and again, no one bothered to inform me of any issues. I had to call myself to confirm, only to find out that Tisha had resigned and my appointment couldn't happen. No call, no email, no effort to notify me. Since then, I have made multiple attempts to contact the clinic, and not once has anyone returned my calls. Instead of fixing the problem or honoring the service I already paid for, staff keep trying to upsell me on other services. That is completely inappropriate and unprofessional. I paid in full for laser treatments--not for excuses or sales pitches. This is extremely poor management and unacceptable customer service. If you cannot deliver the services you advertise and take full payment for, you should not be operating this way. Management needs to take accountability immediately. It literally feels like you have to beg them to provide the service you already paid for. Seriously!

Love going to Megan! She is so knowledgeable and easy to talk to. I originally go a gift card thru…read morea raffle and lucky me I got a great facial! Can't wait for the stay at home to be over a facial is in my future!!

Ever time I have a session with Megan Dixon at Spa Grove, I come out with a huge smile on my…read morefantastic feeling face. Megan has a great touch and I really appreciate her gentle and calming manner. I highly recommend Spa Grove services to anyone needing a relaxing time for yourself hour.

I have been going to Seema Spa since I moved to Columbus. I have tried many services through the…read moreyears. I even came here preparing for my engagement. I get my eyebrows threaded here. They do them for a great price and are able to keep my thick and arched shape that I like. They also have waxing services, which make you come out feeling soft and smooth (like any wax makes you feel). Their facials are affordable and hydrating. The pearl facial is one I used to get often. They were also able to accomodate me within a week so I can have my engagement henna done before flying out for it. If you tell them in advance, they will make the henna themselves or get specific henna based on your needs. They also have some jewelry and dresses you can buy near the front seating area.

I have been visiting this place for threading for almost8 years now. There service is great. They…read moreoffer a wide range od services from threading, waxing, haircuts and spa treatments. It is also on the affordable side. The place has been recently remodeled and the ambiance feel modern and chic. Definitely recommend this place.

This was the most comprehensive health care experience I have ever had. Dr. Mulumba and Katie were…read moreknowledgeable and professional. They took time to listen and understand my concerns and made recommendations that were not cookie cutter but just for me. I can't wait to experience the results. I highly recommend them.

Heard about them via Groupon! I bought a package for 6…read moreinjections, so far I have only done one. Staff was very fast to greet me, very informative and suggested other things that would work well with what I was doing or after I finished these. Excited to go back for my second tomorrow and can't wait to see my results!

I had a great experience with Kelsey last week. She was knowledgable and friendly and I liked her…read moretaste in music. She did a great job explaining what she was doing and making me feel comfortable. I went for a 'first timer' facial, which included two cleansers, enzymes, extractions, a mask, ageless serum, and moisturizer, which cost $140 before tip. They also sent me home with some samples. It seemed slightly high to me, but I didn't mention it. A couple of things that knocked it to 4 stars were the fact that the steam machine being used was only hitting the left side of my face, and I could see marks on the massage table from the persons legs before me, as though it hadn't been thoroughly cleaned in that spot. Otherwise the facility was clean and Kelsey was professional.

I have always wanted to get professional services for my skin and so glad I started with Dream…read moreFacials. Kayla is amazing! She is very knowledgeable and professional. I've been going to her for about 6 months now and so pleased to be able to see the difference in my skin. I have less breakouts and blemishes are significantly reduced. She provides insight on the products you use and offers multiple lines of professional products. I usually pass on products offered by the spa and hair salon. But I used the free samples she offered and actually loved some of the products so much that I bought the full size. Overall, I am extremely pleased with the service and happy to find someone who truly understands and is knowledgeable about my brown skin. Highly recommend! She also does lashes and wax too! The only bad thing is, she is so great, her books are always full, so book at least a month in advance!