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Jiva Med Spa - Columbus

3.3 (104 reviews)
Closed 9:00 am - 7:00 pm

By appointment only

Services - Jiva Med Spa - Columbus

Acne treatment

Anti-aging

Hair loss consultation

7 More Services

Nonsurgical body sculpting

Nonsurgical hair loss treatment

Pore cleansing

Skin brightening

Surgical hair loss treatment

Tattoo removal

Wrinkle treatment

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Recommended Reviews - Jiva Med Spa - Columbus

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Reviews With Photos

This was the last one I had afterwards, proof is in the pudding, obviously Tish wanted to help me.

I'm sharing this because I don't want anyone else to go through what I did. I have alopecia universalis, and years ago -- when I was feeling insecure -- I got eyebrow tattoos. Now that I'm finally comfortable in my own skin, I just want to remove them and be myself again. I've been going to Jiva Med Spa for brow tattoo removal and have now had nine treatments. Today's appointment was the most disappointing experience I've had there. The laser was turned down so low that it did absolutely nothing -- not even redness afterward. The entire treatment lasted less than one minute, and I was charged $400 for it. For someone who isn't wealthy, that's a painful amount of money to spend on a session that produced zero visible effect. What made it worse was the lack of care. Previous staff members, like Tish, took photos and tracked progress. Today, the person running the laser didn't take pictures, didn't seem engaged, and didn't show any concern for the results. It felt like they were just restarting the cycle so I'd have to pay for another long series of treatments. I'm not asking for miracles -- just to receive the service I paid for. It's incredibly discouraging to feel like a company is taking advantage of people who are already vulnerable. I wish there had been more empathy, more honesty, and more professionalism. I hope sharing my experience helps others make an informed decision! I reached out to them but they sent a generic response and have ignored any of my requests. The attached picture is after the treatment and you can clearly see there is 0 redness which is completely the opposite of my first 9 treatments which you can see what they looked like in the second picture! This is NOT an ANGRY review! I am just hoping to help the next person in shoes like mine to go somewhere that actually cares about the results not how many times they can get you there. So please be safe out there folks, demand what you pay for! Thanks for reading! John E.

Got my lips done tonight they were so kind to squeeze me in last minute and did absolutely Amazing she asked what I wanted and did exactly that! Definitely recommend Teniele for your lip injections

Outside of building
Danielle W.

I still recommend the laser hair providers, Mila, and the massage therapists if they still work there. But wouldn't recommend dr Nanda

"This looks great" are you insane?
Stephanie D.

I am 15-16 sessions in now. In my most recent laser tattoo session, I started getting a lot of pin point bleeding, which may be normal for some patients, but not for me. It left so much scarring and hyperpigmentation on my body. I reached out the same day concerned about the amount of bleeding and irritation on my body. Per usual, I was told it was normal. For over a month I was told it was normal. The pink irritation eventually faded into hyperpigmentation (photos). Danielle, who I have never previously done a session with, assured me that all this bleeding and irritation was normal. How can you even logically claim that when this is the first session I've had with you?? And then told me that she raised the level of the laser. Half of me was alarmed that she would change the level without informing me. However when I spoke to Alexis at the front desk she said something along the lines of "yeah this is not normal and all your settings were kept the same so I don't know why this would be happening". So.... either lying about the settings or failing to inform patients about the treatment. Nothing about this place makes sense. I constantly get gaslit into thinking all this scarring on my body is normal session after session. Didn't even bother bringing it to Dr. Nanda's attention because I just didn't expect any of my concerns to be addressed at this point. I'm now undergoing one laser treatment for my tattoos and another laser treatments for my scars. I'm hopeful that the PicoGenesis laser will remove the hyperpigmentation but I am so close to just getting my tattoos covered up with other tattoos now because of how disgusting my body looks as a result of this place. I've invested so much time coming here for treatments and 6 years of avoiding the sun because of it. It feels like this place has a vendetta against me. When I came in for my second Genesis treatment (laser for scarring) the nurse started walking towards me with a makeup wipe... as in I almost got my f*cking face lasered because no one here is on the same page (this is why I'm generally so insistent on having my treatment with Kara) I've asked about obtaining my file multiple times and have not been able to receive it. I've called inquiring, I've asked if I could sign a medical records release, etc. I just want to get a second opinion which I don't think is too much to ask given the circumstances. I've spoken to my friends who work in plastics and own their own laser clinics who have told me this is not normal. I'm incredibly sad and disappointed at my results because it has only led to more body insecurity on top of the 5-6 years of gaslighting I've received from numerous medical professionals in this office. The transparency is just not here. I'm losing hope with this office but figure as long as I live in the area I might as well stop in while I debate the alternative of just getting my whole body tattooed again to cover the scarring. Also, my roommate came here and got absolutely bent over on laser hair removal prices. She paid around $1000 for 4 sessions. Jesus Christ? I pay $50 a session, no contract, at Gahanna Skin Care. ***PLEASE note that the reviews either rate this clinic extremely high or extremely low. I have had other patients private message me saying they were told to leave good reviews in exchange for discounts. Please don't be dense and at the very least do multiple consultations at different clinics before committing to this one. You only have one body!!***

Burn from Halo/BBL wand being left in one place too long.
Victoria C.

I changed my review from 2 stars to 1. The burn scar is very prominent and this is after the last BBL healing. I'm pretty upset. I had a consult with Dr. Nanda about a package of 1 Halo laser treatment and 3 BBL laser treatments to treat the flushing on my face from rosacea. I don't have the typical pustules or capillaries in my face from rosacea, just intermittent flushing. During the consult, I mentioned that the rosacea made me uncomfortable and Dr. Nanda responds "well yeah, that's because you have severe rosacea." Embarrassing and awkward. From that point on, I felt like it was just a business transaction and his demeanor was that of a pushy car salesman. He quoted a price which was in line with my research on cost and there was also a special going on. He said we could get started with treatment right then. I should have looked at another facility for a second opinion but I was feeling overly insecure about my face (some comment about severe rosacea?) The first BBL went well, but immediately after it was over I was upsold an expensive after-procedure skincare kit, because of course I was. When I went to pay, the receptionist gave me the total for everything which was $100 cheaper than what I was quoted so I thought that's where the "special" price came in. I paid and didn't get a receipt, which I found tends to be the thing here. When I got home and checked my card, the balance was the original price Dr. Nanda quoted. I called immediately to inquire why the receptionist told me $100 cheaper than what I actually paid and was told that she never said that amount and the special was included in what he quoted me. Great. 2nd procedure was Halo and BBL. During the procedure Dr. Nanda left the wand on my cheek in the same place for too long and I immediately pulled away and said "Ow, ow, ow." No apology, just "oh, that means we are really getting into that rosacea". 2 days after treatment that spot on my face completely sloughs off and oozes pus. I keep it clean and it forms a thick scab which, when it fell off, left a significant scar. Went for my last BBL treatment today and showed Dr. Nanda the scar and talked about how he left the wand there too long and he said that's normal and the scar will go away. During treatment, he's talking to the assistant about something not work-related. I'm sorry, if you're performing a procedure on a client/patient your focus should entirely be on them, especially after I now have a noticeable scar on my face. Also, during treatment he kept asking how much skincare product I had left and if it's enough to get me through until 3 weeks when he sees me to get pictures and talk about a long-term skincare regimen (i.e. try to sell me more expensive BS). I said I had enough product and I'll call to make a follow-up appointment. I have absolutely no intention of going back there for any reason. I didn't expect perfect skin after this, but I definitely didn't get what I paid a ton of money for. The whole experience left a bad taste in my mouth and I hope potential clients read previous reviews about laser burns before choosing treatment here. Dr. Nanda doesn't have a good bedside manner and comes off as fake, willing to do whatever it takes to close the sale. I wish I would have waited and explored other facilities.

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2 years ago

Amazing staff and facilities. Would recommend to all to join. Love to visit. Recommend everyone to check out

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Thank you for your review ! We look forward to seeing you back soon !

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Ask the Community - Jiva Med Spa - Columbus

Amyone visit here for laser hair removal? If so, how was the experience?

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Review Highlights - Jiva Med Spa - Columbus

Nanda provided a free consultation giving me a TON of info about their removal options versus other standard options.

Mentioned in 24 reviews

Read more highlights

Advanced Laser Skin Center - Columbus Medical Spa

Advanced Laser Skin Center

1.9(9 reviews)
12.4 miPolaris
$$

Dr. Rashid and Illona only wants money! they offered me and…read moreothers patients I know Emsculpt. This treatment does not work on all types of bodies. Its cost me $3000 dollars for 6 sections. it didnt do anything on me at all. I went back to their clinic to find a better solution or my money back, Dr. Rashid and the owner ( Illona) weren't professionals at all. They ignored my calls and emails. It took me almost a month and a half to contact this Doctor Rashid. I sat with them for 30 minutes to talk to talk about this problem. We agreed for 4 sections of vanquish for free, because the emsculpt didn't work on me. We scheduled the 4 sections then two days before my appointment I received an email cancelation. I called and the secretary told me Illona canceled my appointments because I have to paid them again! Please stay away from them !! they only want your money. Carmen Suarez

Run! They charged me tax on my dermal fillers, which is wrong. I've had to hound them for weeks to…read moreput my rewards points on my Brilliant Distinctions account, but they still haven't managed to do so. Makes me wonder why? Were the products they injected not legit?! My Botox didn't work and my filler was placed lopsided. They wanted to charge me for additional products to correct their mistakes! The place is not clean; I noticed drops on floor that were still there on my next visit.

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Jiva Med Spa - Columbus - medicalspa - Updated May 2026

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