Horrible. At best very poor website or possibly worst case…read more lying!!!!! This is the first online review I have ever done so here goes. I very much needed an IV due to heat exhaustion. I arrived at the location at 5:10 pm. Receptionist said " we do not accept patients for IV after 5:15." I said it is 5:10. Her reply. " we don't do them after 5:10." Either she made this up or this is Company policy of which is not on the website. This is important as I could have gone to another IV location before 6 o'clock but because she/they wasted my time that was not possible.

I was sick as a dog (semaglutide), called and they said I could come right in. I was literally…read morethrowing up while the IV was being set up. The NP stopped, gave me a quick injection of Zofran, an ice pack for my neck and cold washcloth for my head. In no time i was reclining in a dimly lit, quiet room and started feeling better. My only other choice was going to be the emergency room. All this care and the bill was $130.00. Thank goodness for this place.

I purchased a laser treatment package in December 2025 and had to wait until late February for my…read morefirst session without any prior notice. That kind of delay, with zero communication, is completely unacceptable. After the first treatment, there was no follow-up whatsoever. It's clear this business does not prioritize its customers once they've paid. It only gets worse. My second treatment was scheduled for March 26, and again, no one bothered to inform me of any issues. I had to call myself to confirm, only to find out that Tisha had resigned and my appointment couldn't happen. No call, no email, no effort to notify me. Since then, I have made multiple attempts to contact the clinic, and not once has anyone returned my calls. Instead of fixing the problem or honoring the service I already paid for, staff keep trying to upsell me on other services. That is completely inappropriate and unprofessional. I paid in full for laser treatments--not for excuses or sales pitches. This is extremely poor management and unacceptable customer service. If you cannot deliver the services you advertise and take full payment for, you should not be operating this way. Management needs to take accountability immediately. It literally feels like you have to beg them to provide the service you already paid for. Seriously!

I've been trying to get in contact with management since Wednesday, and no one has reached out. As…read morea paying customer, this is extremely frustrating and disappointing. I was already hesitant to put down a deposit due to past questionable business practices, but I decided to move forward because I specifically wanted to see Tish, who is known for her expertise in tattoo removal and laser services. Unfortunately, Tish has since resigned, and no one from the company communicated this. Not only was my appointment canceled because the new provider doesn't even work on the day I was originally scheduled, but I was also reassigned to a completely different provider--one who does not have a strong or reputable track record. I had hoped things would improve under the new ownership with Patrick and Mark, but that hasn't been my experience. The lack of communication, transparency, and customer care is concerning. Do your research and trust your gut before booking here. I would not recommend scheduling with Jiva Medspa. ‼* update as of 4/10/26 I do not appreciate the public reply suggesting communication or resolution efforts, as I have not received any outreach from management since March 25. It is disheartening to see a response that presents an attempt to resolve the situation when, in reality, I have been available via email, text, phone call, and social media, and there has not been a single direct attempt to contact me or rectify the issue. Additionally, I was originally sold a package for the Pico laser; however, the Hollywood Spectra laser was used during my treatment. This is not the service I agreed to or paid for. As a result, not only have I not received the treatment I was promised in terms of the specific technology, but the overall treatment plan and expected timeline have also been altered.

I prepaid for a tattoo laser removal service and in October they stopped taking calls and now their…read morewebsite is gone and I think that they've scammed me out of my money.

I want to express my gratitude to Dr. Maggie for her incredible expertise in determining the best…read moretreatment for me. I had a CO2 peel on September 3rd, 2024, and I am thrilled with the results. My skin looks refreshed, glowing, and youthful, and I no longer need to wear much of makeup anymore. The acne scars on my right cheek are now barely visible. If you're seeking aesthetic services, look no further than Dr. Maggie at MediZen. I am grateful and happy I trusted the process.

I just adore this location! The Gals at the front desk are great at their job, patient with…read moreclients, knowledgeable on their products and even know some spots to stop in the area, the rooms are clean, the nurses are educated in their craft... 10/10 definitely recommend and will definitely be back!

10/10 experience from start to finish! NP Payal and Rachele always give me the best results and…read moremake me confident in the treatments. Get laserlove premium - it gives you SO many benefits and a free $600 facial! I'll definitely be back!

I would like to preface by saying my facialist was great. My review is more for the environment. I…read moreexpected a private room or atleast a little bit of privacy for my "relaxing facial" but it was very similar to being at a hair salon. The floor plan is open, there was zero privacy and I was sat right by the front door. People checking in could see me, I could hear everyone's conversation and barely the music. It was overall awkward and not very relaxing from my previous experiences. I don't believe I will be going back- the price was very high for a nail salon feel. The facial itself, was enjoyable.

Loved my experience at Boss Gal in Grandview. Before my visit I had heard about Boss Gal on…read moreInstagram. A lot of people I know go there for skin care services and that's exactly what I was looking for. After browsing their reviews on Yelp and the services on their website, I made an appointment for a few days later - it was super easy. I arrived to find a very spa-like, cozy and calming space. I was greeted warmly by the receptionist and it wasn't very long before a staff member introduced themselves to me and led me back to a room to discuss my needs. I had Brittany and she was lovely. She asked a lot of questions about what I was looking for, gave me options to choose from, and even priced me out before getting things started. That was really appreciated by the way. She sold me on a membership type deal where they collect $50 on a monthly basis and add it to a "bank" that I can use for services in the future. It pretty much adds up over time until your next visit and then it doesn't feel like as much of an expense when the time comes. I've done this at nail salons and can confirm it's a nice thing to have. For this trip I went with some wrinkle relaxers, aka botox. It had been a hot minute since the last time I got it and it was a breeze. Pain free to the point where I hardly felt it. My results came in within a week or so and they're great. I definitely plan on continuing so I can maintain some youthful skin as I age. I have no doubt that I'll give their other services a go in the future. I'll end with a few things I always look for in a business.. This spot is locally owned, it's affordable, the service was great, and the place is really clean.

I have been to Stephanie at the Skin Center several times. She is absolutely the Best!!!…read moreListens!!! Advises!!! She is gentle and caring and I have been pleased with the results every time with Botox and fillers. Highly recommend!!! Diana S

I was super nervous going in and came out looking and feeling great! Thank you Stephanie!!read more

Quick and easy appointment and clean up n ironing. Everyone was nice and I think I spent less than…read more10 minutes getting my consult and RX.

They saved my life by removing my cancerous moles. Then, their amazing team gave me a new lease on…read morelife by clearing up my acne that I've had since puberty. I'm 45, and they have set me free. My confidence is soaring, and I trust that this journey will continue to improve my quality of life. These doctors and aestheticians have guided me along with realistic expectations and outstanding results. My friends and family have been gushing about the obvious improvement to my skin and lifestyle.

I needed 3 bumps on top of my head removed before the end of the year because my insurance…read moredeductibles were close to being met so they would pay everything else. I was willing to go to their Lewis Center office, which I did December 4th. Dr George did the appointment, with other staff to look at my bumps and make that skin had any other suspicious cancer issues, which Dr George checked all over and all were normal items! On December 5th, Doctor George removed the largest bump removed. The 2nd bump was removed in their Lewis Center office, the 3rd and last bump was removed in their Mount Vernon office, taking all stitches out from the largest bump. He used dissolving stitches on the smaller bump. They also gave me a copy of the lab from the bumps that everything was Benign, Another friend referred me to Dr George.

From the owner: Universal Dermatology & Vein Care is the premier medical Dermatology and cosmetic laser center in…read morethe Mt. Vernon, Ohio area. By providing comprehensive skin care for patients of all ages, we are fully committed to improving the health and appearance of your skin.