WARNING! Be sure they don't mistakenly (or purposefully I don't know) CHARGE you for services you DID NOT receive. I am not sure who charged me or if the mistake was made at this location for sure. It says I was charged an invoice for injectables at THIS LOCATION in Bucktown, Chicago and I am currently a California resident, never been to Chicago, and I just finished a consultation for laser tattoo removal at a San Diego, CA location. I did not decide to move forward and it's only been less than an hour and I received this invoice saying I owe $664 for "Revanesse" injectables!!! That's absolutely INSANE. I called a location in my area and was told I was probably mistakenly charged. How could they charge the wrong client for services that expensive? It seems fishy to me like someone was trying to get over and confuse me and hope I mistakenly pay thinking my consultation was not free? Or just get a free service and have the charge go into my collections! I don't know. I am definitely going to stay far away from this business now even their Socal locations cause what the F was that! Scam likely! read more

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I agree with many of these reviews I've read and wish I dug a little more before I even signed up for LaserAway. I didn't even go through with the service and for some reason I'm still going back and forth about getting my money back. I've been told I'll be sent an email confirming the cancel, I'll get a call back, and I've gotten nothing. I talked with 'Mela' who was very nice, but now I conveniently can't get in contact with her even though she called/texted a lot when she wanted me to sign up! This place seems unprofessional, also you can go on Groupon and find better deals! Hopefully anyone who's actually gotten a service done has had a better experience!! read more

Lauren and Jocelyn are the best! Super helpful, knowledgeable, and patient :) can't wait to continue treatment.

Ive been going to the river north location for the past few months, however just tried the Lincoln Park location... LOVED this facility. The nurses were so kind and knowledgeable. Elizabeth was amazing! Walked me through everything and super friendly. Highly recommend LaserAway. read more

My first time at LaserAway, and my first time for Coolsculpting. Welcoming office, staff made sure I understood everything about the procedure. Nurse who oversaw it was reassuring and made sure I was well cared for. Definitely recommend location to others, and I'll know how the procedure worked out in a month or so! read more

From the outreach and the appointment setup, the nurse consultation, the front desk and the young clinician who served me.....such kindness made me at ease. They made this first timer happy with her choice. Im old school and stepping out of my comfort zone is a challenge, but LaserAway was great from beginning to the first service. Happy about finding them! read more

LaserAway - Me after service! - Medical Spas Near Me - Chicago, Illinois

Crocked Practices. Laseraway are thieves. I want my FULL refund. I changed my mind. and canceled my first appointment. My card had already been charged the $3000. I spoke back with the rep who informed me that only half would be refunded. So now I'm FORCED to spend the remaining $1500. I will get a lawyer if i have too. I signed NO documentation, nor agreed to being precharged. This is a horrible company. read more

Always nice! Always professional and informative! Everything was thoroughly explained, even though this was my 7th session! I am so happy I chose this location and service!!! read more

SCAM!! They pressure you into agreeing to revive more information and then without authorization open a contract in your name! Do not come here!!!! read more

I received Botox here and they took their time with the consultation. Did not rush and were true professionals! They didn't just poke around. They put markers in all the spots first and explained everything ahead of time. Clean and friendly. Going again!!! read more

I was super nervous to get my lip injections for the first time but Rayma made me feel super comfortable throughout the whole process. She's so knowledgeable and held my hand literally the whole time. She also followed up with me post-op to make sure everything was healing properly making the experience even more amazing. I loved how my lips came out so much that I had a third session with her and will forever keep going back. I highly recommend getting your lips done with Rayma, I promise you will not regret it! read more

Great service and helpful work last minute changes. Love the communication prior to appointments. Consistency of each person for treatments needs to be better at times. Had Rachel Deutsche today - she Knows her stuff and is beyond friendly!! read more

The perfect spot to make yourself feel like a million bucks. Around the corner from my house, I love to pop over and hang with the lovely ladies! I have had Botox and Thermage and have loved all my treatments! I highly suggest! read more

Staff is very friendly & professional, my labor tx was not as painful as I thought it would be (tat removal) & they offer payment plans. Office very clean, pretty & convenient. Highly recommend so far. I will see how long it takes to get rid of this very basic tat before a final review:-) read more

I've received two different treatments thus far consisting of two different services and everyone here is so energetic, knowledgeable, professional, and helpful. I have a feeling this is going to be a long term relationship read more

Anna is the best! I go here for a variety of services. I'm writing more to make this longer. This is an annoying feature, Yelp. I am not sure how else to make this post. read more

I believe the RN, her name is Jessie. Her service is above and beyond. I even requested to have her again on my next visit. Overall I had an amazing experience, cleanliness, professional, and friendly. Highly recommend. read more

Nurse also was so sweet and made me comfortable. Will be coming back here for all my hair removal needs

The absolute best service I've ever had at a med spa. I will never go elsewhere. I purchased a botox bank and a syringe of filler for future use, and the entire staff has been nothing if not superb in their communication, assistance with scheduling, and making me feel welcome. I appreciate you all @ laser away and I'm thankful to have found such a great place so close to home for all of my pampering & self-care needs! read more

I just finished my second treatment of Clear and Brilliant. After the first one, even though the procedure was painful, and there was some down time, I saw great results on my face overall. The whole texture of my face skin got improved and smoother. The pigmentations got lighter. I feel even better this time because I met a wonderful nurse today at Laseraway, her name is Natelie, and she's so helpful and kind. She's really awesome! She made me don't feel hesitated to come back again. read more

Sami and everyone is wonderful! Super helpful and were able to help me immensely. Thank you!!

I've been to several med spas, both good and average, but I can say LaserAway falls into the "good" category. I've never felt pressured during any of my services. Staff is mindful of making sure you feel comfortable with their services and how many units you're comfortable with. Services I've received include laser and injections. Professional and inviting staff. Clean rooms and enforce good sanitation measures. Trust me you will be in good hands. read more

LaserAway has been great to work with! They provided many details and clear expectation of the laser hair removal process. With each interaction they have been friendly and informative of any questions. Their Bucktown location was very clean and santiary. The process has been very quick and painless. I would recommend anyone looking for laser hair removal to go to LaserAway! read more

Great service! The team at laser away does a great job. Convenient location and easy booking process!!!!

I just had my 5th laser hair removal appointment here on Monday. I have nothing but great things to say about the staff here! From the moment you walk in they are attentive and friendly. I just worked with Stephanie and she was definitely one of my favorites! She was SO sweet and made me feel super comfortable. You could absolutely tell she cared about her patients! Already can't wait to go back :) read more

Best laser hair removal in Chicago! Everyone here is so friendly and you can definitely tell they care about their customers. They always have deals going on too! I got 75% off laser hair removal on Black Friday! read more

Kelly Fernandez is the best! Literally had the best zoom call with her, she answered everything I want to know and more. She's so professional and knowledgeable about all the laser treatments and honestly one of the nicest people I met! If you have any questions or want to join LaserAway she's the one you want to ask for! read more

Not just love the Clear + Brilliant treatment but the staff is awesome too. Always willing to help accommodate the changes. Thank you to all. read more

I wish I would've done laser years ago. This place is nice and convenient. The staff is friendly I always have a good time chatting with them during my sessions. I did laser hair removal and I'm loving the results. It is quick and easy and I love the cooling air attached to the laser that makes it feel like nothing at all. read more

I purchased full body laser hair removal and Botox. I have only been for two sessions, but so far the staff has been wonderful and the process doesn't seem to be as painful as I've heard! My favorite nurses are Vanessa and Natalie. What I love most about these two is that they take their time, are professional, and made me feel comfortable throughout the process. I didn't feel rushed, embarrassed, or stupid, while asking about the process and other treatments. I wish clients were able to pick their nurse for their visits, but I've been lucky with them so far! Vanessa also did my Botox, which was my first experience with any type of treatment. She explained everything and relieved me of all of my concerns. Thank you so much for your help ladies! Side note: Any nurse that can get the process done "fast" is not someone I want doing my 8k treatment. If they say anyone works fast, reschedule for another nurse. read more

I have been getting laser hair removal from Louisa at the wicker park location and she is literally just the most wonderful and informational person. She doesnt make you feel uncomfortable and honestly feels like a friend completing your services. I am close to finishing up my treatments and I havent seen hair grow back in almost 5 weeks. Very impressed with the laser hair removal process as well as the staff. read more

In the beginning want sure.I had doubt but I love my results. If it helped my face it will work for anyone

Came to LaserAway for my first laser hair removal experience. I had been getting waxed for 5+ years and finally decided to start treatments for Brazilian and underarms. After the third session I really started to see a difference but I personally did need to use numbing cream after the second session. Will be beginning the treatment for my legs soon and definitely plan to continue coming back! read more

I just had my first laser hair removal appointment with Rayma at LaserAway -Bucktown and she made me feel comfortable through my entire appointment. I'm happy I made the decision to start the laser hair removal process with LaserAway. read more

I had such a horrible experience with this company. Please take your money and get your overpriced laser hair removal somewhere else. I went for a consultation pre-COVID and was contacted for payment and scheduling as this office was reopening. They wanted to take my information online which I was not comfortable doing so we scheduled a phone call. When I called there was only one person in the office answering 8 phones. I couldn't get any words in before she had to place me on hold several times during our conversation. During my consultant I made it known to the customer service rep that I was a nurse. When she tried to call for my payment information I reminded her I was a nurse and was working night shifts so I was hard to reach during the day. When we finally connected she took my payment no questions asked and tried to schedule me within the next hour. I've received laser hair removal before this so it's well known you just shave 24-hrs prior to treatment. I reminded her of this so she scheduled me the next day. The customer service representatives should know more about the treatment that they're selling. As soon as I came into the office no one was at the front desk. A FEDEx man almost gave me a package because no one was around to accept it. Once someone finally came to the front desk she asked me the routine COVID screening questions and checked my temperature which was normal. When asked if I had exposure to anyone with confirmed COVID-19 I answered "yes I am a nurse" to which the front desk attendant freaked out and stated "this has never happened before" and ran to the back to consult with her manager. After about 5 minutes she comes out and says "we can't treat you because this office can't afford to lose any more money or close because of you". She told me to wait around while she called her regional manager however I was not going to waste any more of my time in this office. After she reached out to her regional manager I was contacted by the front desk attendant again -- not the manager of the Bucktown Location, not a nurse who does the treatments or even the regional manager themselves. The front desk attendant had the nerve to ask me to stop working with COVID-19 patients, quarantine for 10 days, obtain a COVID-19 swab, and get a doctors note of clearance for LASER HAIR removal. I don't realize how ridiculous they realize this sounds. I had oral surgery two weeks before this appointment and my oral surgeon didn't make me go through any of these just to perform surgery in my mouth where my secretions are -- which is the most contagious when it comes to COVID. I'm not sure if the LaserAway staff has proper PPE because any medical professional should know that as long as everyone is washing their hands and wearing appropriate PPE than the risk of contractibility is very low. For a place that has a lot of nurses it seems like they are not very educated on this. After I was turned away I was provided several false promises by again -- the front desk attendant, no one in a managerial role. I was informed that I would be contacted by a customer service representative and they would "take care of me". Did I mention that when I referred my friend -- yes another nurse to which I was offered $100 credit towards my services and 10 U of Botox which I did not receive. I heard from someone at corporate almost a week after this happened, and I still have not received my refund. I haven't even heard from the customer service representative who helped me in the first place. I paid over $2000 for services that I was not able to receive yet on top of that they promised I would be "taken care of". How can a company take care of you if they don't give you the services that you paid for in full in the first place? They were so quick to take my money but weren't even thinking to screen me over the phone. I am so distraught and hurt from my experience here at Bucktown Laser Away. At a time where several company's are finally recognizing nurses for their courage and hard work during a global pandemic they completely will discriminate anyone that enters my profession. I can't believe she had the nerve to ask me to stop working with the COVID patients. Particularly at a time where our nation is experiencing a shortage of critical care nurses like myself. I have never felt so humiliated and heartbroken by a service experience in my life. I just hope that they have made the changes that this never happens to anyone again. read more

I had Botox done with Stephanie and she was so pleasant to work with. She took a conservative approach in assessing which areas to inject and was overall extremely sweet and informative. I'm booking with her for future visits! read more

I love the staff!! They are always friendly and available to answer your questions and concerns. They never push products but do make you aware of any specials which is how they got me to come back. I don't regret choosing this place over cheaper places. The staff definitely make the difference amd make you feel welcome! read more

Melissa was awesome. She was very knowledgeable and made me feel comfortable during my visit.

This place is a complete disappointment. I called to explain what I needed done and to ensure I bought the right treatment size. First time went as expected. Second time they wanted to treat an area that did not need treatment and blamed the person with whom I spoke for a misunderstanding. Third time was the same as the second time AND the treatment area was even smaller. Worse experience I've had honestly. I suggest you find another place for laser hair removal. Horrible customer service and horrible outcome. read more

Just did my 1st session with Tamar. She was great. Explained everything very clearly and made me feel super comfortable. In fact from the moment I walked in the door it was a good experience. Thanks read more