I've gone now for laser hair removal, Botox and cool sculpting! Both Nurse Tiphany and Sarah were…read morefabulous! They talked me through the entire process and accepted my apology for the random cussing Incredible facility and such friendly staff!

Still waiting for a return phone call or massage for management about my issue!!!! It's been since…read moreJuly! Seriously people, this place is horrible in addressing issues with their clients!!! I highly advise to go somewhere else! Their care for their customers after taking their money is ZERO!!!

Tldr: left before receiving service due to deceptive business practices and upcharging advertised…read moreprice of product, despite posted price online and confirming over the phone I had an appointment with Dr. Sabau at the Old Town Medspa, Naava River North location. We discussed what I was there for and what she would be providing. Upon telling me that she would be providing me a certain product (at 22 units) at the price posted online ($5 per unit), she then said that she dilutes the product and would be giving me approximately 60 diluted units of the product. I asked how much of the product I would be receiving in total, because we had talked about and agreed upon 22 units, and she confirmed it would be 22 units of full product. I then stated that based on the price indicated online, and confirmed over the phone with me, I was expecting to pay $5 per unit, which would be approximately $110 total. Dr. Sabau told me that even though I am receiving real 22 units and that the online price is $5 per unit, I would be expected to pay extra because she arbitrarily diluted the product to 2.5 times less than the full product, and would be responsible for approximately 60 of these diluted units. She continued to say that the online price is misleading and that it is more like $12 per unit to account for the diluted product they provide. It is importantly to note that at no time while booking my appointment was I told the product would be diluted, nor was I told what the product was filled with meaning she was trying to give me an unknown substance along with the service I was there for. I left shortly afterwards and while I don't know if this is an aspect of the company having deceptive practices and advertising, or if Dr. Sabau was going rogue and overcharging her customers, I left bewildered and completely unsatisfied over being flagrantly lied to, wasting my time coming to Old Town Medspa at the Naava location. While I cannot speak to the quality of service because I left without continuing with my service, please beware this company and location that they were caught changing the advertised price of a product.

Drs. Nael Gharbi and Shazel Gharbi are both so kind and talented, their staff is also beyond…read morewelcoming - great med spa!

I booked an appointment with Alyssa Steele for severe hormonal hormonal acne. I cannot reiterate…read morewhat a bad condition I was in at the time of the appointment. Alyssa was super patient and spoke to me for a good twenty minutes before we settled on a treatment plan. I felt like it was a collaborative exercise, and a far cry from previous visits to dermatology clinics that had a very top-down approach to treatment. The assistants helping her were also absolutely fantastic and extremelt personable. Importantly, everyone was tremendously kind. The receptionists at the clinic are also lovely, and always made me feel welcome not just during the first visit but during subsequent visits. It has been roughly five months since my first visit, and my skin is so much better. The inflammation and breakouts are gone, and only hyperpigmentation remains. I highly recommend Pinski Dermatology if you have severe acne and are tired of trying everything under the sun. You will not regret it.

I had a great experience at Pinski Derm! I met with Dr. Pinski for about 10 mins to discuss some…read moreeczema I've had for several years and never had time to do anything about. He was on time, quick to address my concern, and even helped discuss an additional acne problem I was having that specific day. His staff are really well trained. You can tell they have an office that has been working together for a long time because it just flowed seamlessly. I was able to be seen in between work meetings I had downtown, super convenient

I've had several appointments with Catie Barwood and each one was an amazing experience. She is…read moretransparent about treatments and procedures; she will not recommend or perform something that will not be beneficial or give the results you are looking for. Catie is also incredibly detailed in her work; the results obtained speak to her accuracy. Catie also has a kind and welcoming energy about her; appointments feel more like hanging out with your bestie, while feeling so safe and well cared for. I cannot recommend Catie enough.

The care I received from DR. FEW was exceptional. Dr Few listened attentively to my concerns and…read moreprovided personalized treatment that yielded an outstanding positive results. The entire team at the clinic displayed a high level of professionalism and made me feel comfortable throughout my visit. The result , and the overall experience were outstanding. I will definitely be a repeat Client and will recommend them to everyone I know."

Sarah is the greatest! Only one I let touch my face and now I am flying in from California to just…read moresee her! She's so so good and I like her aesthetic style! Even though I live in California now, I like the midwest aesthetics look of not looking "overdone", so I trust Sarah!

I LOVE Opulence Chicago-I've been going there for about 4 years and adore all of the wonderful very…read morepositive and professional staff there especially my injector Crystal who's awesome. It's a lovely place from the time you walk in which is decompressing until you leave. I highly recommend Opulence Chicago for all of your medical and spa needs. I wouldn't go anywhere else.

Was able to get a quick appointment as a first time patient. Very friendly staff over the phone and…read morein person. Extremely thorough with my teenage daughter's acne and very patient to my daughter's reluctance to open up with her. That's a teenage girl issue, not the doctor or practice, just to be clear. They offered some prescriptions that insurance did not cover so when I emailed the office, they provided an alternative solution through a mail order pharmacy. Worked out great and have a follow-up appointment already scheduled.

I have been a patient of Samantha Conrad for nearly a decade, but the quality of care has declined…read moresignificantly since she opened her own practice. Appointments have become rushed, facetime is minimal, and treatment recommendations increasingly feel profit-driven rather than patient-centered. My recent experience was the final straw and has caused me to question her professionalism and ethics as a physician. At my appointment, Samantha personally injected filler under my eyes. From the moment I received the treatment, it was clear the filler had been placed too low, creating new creases and worsening the appearance of my under-eye area. I raised these concerns during the appointment and repeatedly afterward. I sent before-and-after photos and attempted to schedule a follow-up, but each outreach was met with excuses (it's swelling, it needs time to settle, she's unavailable, there are scheduling issues, etc). After more than a month, I finally secured an appointment. Before even examining me, Samantha stated there was "no scientific evidence" that the filler could have caused the issues I was experiencing. I again offered to show the photos documenting the change, but she refused to look at them and argued with me about the results. Despite the visible differences and my clear dissatisfaction, she said she "considered the procedure a success" but could dissolve the filler if that's what I wanted. She then left the room, and a nurse returned to inform me that correcting the issue would be an additional charge. When I asked to talk to Samantha, I was told I need to "pay for the treatment or not see Dr Conrad again." I expressed my disappointment, agreed I would not be returning, and left the appointment--only to receive a bill afterward. As other reviewers have noted, Samantha does not take responsibility for unfavorable outcomes and instead treats them as additional revenue opportunities. There are many skilled, ethical medical professionals out there. Save yourself the stress, expense, and frustration, and seek care elsewhere. Edit: As you can see, someone from the business responded to my review. As expected, and consistent with other negative reviews on this platform and others, they refused to take responsibility for their actions and instead made claims about the patient to avoid accountability. While I do not feel the need to defend myself, I can say with complete certainty that their accusations are fabricated. Their response only further reflects the unprofessionalism of the staff as referenced repeatedly in other reviews.

I've been seeing Dr Patel for both cosmetic procedures (Botox and Juvederm) and medical purposes…read more(she has diagnosed and treated my basal cell carcinoma). The staff has always been friendly and professional. Dr Patel is nothing short of amazing. I've never waited more than 5 minutes past my appointment time. She takes time to answer my questions. After my 1st Juvederm injection, I developed a cold sore (the 1st time I ever had one), and she squeezed me in to her schedule to see me and even gave me samples of medication to use. The Botox and Juvederm may be a little more pricey than other places, but I don't mind because I feel it's worth it for Dr Patel's expertise. I definitely recommend her for both medical and cosmetic needs.

Shayla at the front desk is so nice and kind. Kyi did my derma planing. The whole experience was…read morerelaxing and thorough. She took the time to understand my skincare routine, ask me about my goals, and I never felt rushed. I'll be going back for more time with Kyi and to make an appointment with Dr Patel

I really love this med spa. I initially started coming here because I am a longtime client of…read moreKiran. I am the type of person who is extremely picky about my various beauty providers, and I can tell you that she is the best in Chicago. I fully trust her with anything and everything related to Skincare, and I can honestly say my skin has never looked better since I have been seeing her for years. I have done a variety of treatments, such as various types of chemical, peels, lasers, moxi, Micro needling, basically anything that she recommends I will do it. The med spa itself is a beautiful space, it is very calm and inviting and professional. I highly recommend both Kiran and this med spa.

I had a HydraFacial from Zuri in this beautiful space yesterday and would highly recommend! I've…read moreseen Zuri in other locations and trust her implicitly. My skin has never looked better. This space itself is calming, lovely, and immaculate- I actually felt like I was in an art gallery. The staff was all great, offering water and rose and had an efficient check-in process for my first time there. Great addition to the neighborhood, and I'll certainly be back!