I have been with this company for 2 years, the techs are always nice, prompt and seem to be getting the job done. I live in an older home that had an insane amount of ants as tenants even had a rat as a guest once or twice. Like a Mr. Splinter sized RAT that decided to invite himself in at some point, while I had guests over....2 years later I have NO ANTS, Mr. Splinter or any of his doubles have not returned. I don't have roaches, mosquitoes, or spiders really. Just within the week I got an insane amount of spring tails for the first time, they are coming by to work on those in a few days. Don't worry, I'll let you know if they go away. Overall, I would recommend, the company and techs haven't provided any type of headaches, I appreciate the customer service and my pest free home. read more

This company bought ECOGEN And promised the same great service. You don't get it. Poor communication. When I wanted to cancel I was told I would be charge a years fee so I have to keep the weed control: the company is certainly not about pleasing the customer after I talked about the many issues. The manager was rude and just told me how I would be paying that cancellation fee . Great way to build relations. read more

I continue to see ants and rats after their service for many months. I asked the technician that came. If there was something more we could do to get rid of the rats in the backyard. He told me I should get a dog. Their billing department is separate from the company and does not have correct information. They sent me to collections even though I owe nothing. If anything they never showed up to the last appointment and they owe me money. read more

They will never ever stop billing you. You cancel and no matter how many times you call whatever form of payment you put down they keep collect. These people are the worst. Pick anyone else. read more

It's been a minute, so I wanted to update our review and just say that Ryan is the GOAT when it comes to taking care of our needs - we have dogs and foster dogs and they use pet friendly products to ensure that our needs are met. No issues at all and we've been very satisfied with their service! They are competitively priced and we get a great value for what they do for our yards. read more

Please do not hire this company. It has been the worst service I have ever received. I hired them to take care of a rodent problem. They came out and set out the traps and told me if I found any dead rats to call them and they would remove them which you would expect. I called on a Saturday DURING business hours only to be told that they could not send someone out that I would have to wait until Monday. So I either had to deal with a dying poisoned rat in my hot tub or leave it there and wait unit Monday. So of course, I did it myself and called and cancelled. A month later they are still charging my card for services they did not provide. I initially paid 565 dollars for them to take care of this only for them to not do their job. I have now called at least 4 times and every time they tell me they take care of it and they are calling "billing" they have it in their system that I have cancelled yet they charge. Please just utilize someone else. I have paid so much money and I still have a rodent problem. read more

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I called this company because I have some kind of rodent in my kitchen. Brian came out to do the inspection and said it was called a roof rat the more than Likely came thru the doggy door. He told me they would have a tech everything to catch it and make sure there were no nests. Well for 450 dollars I waited all day for them to come and of course I did not even get a phone call to tell me it would not be until the next day. All that wait and for 450 dollars I got 4 traps in the kitchen and 4 black boxes I. The back yard. That's it, I think he was maybe here 20 minutes. And I still have the rat. I am a 70 yr old single woman honestly feel like they see an old lady and take full advantage read more

Las Vegas Pest Control - Pest Control Near Me - Henderson, Nevada

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After looking at the ratings, I decided to give this company a try. After two visits, I was still having ant issues and small Beatles. They assured me that if I gave it a few weeks, they would go away. Here I am 5-6 weeks later and I am still having this issue. I tried to get my money back by sending an email and phone call and no one got back to me. And I am still receiving bills for services I am no longer getting. Very disappointed in their product and lack of response and customer service. I will say the spray guy was nice! read more

I switched over from Orkin ONLY because they went from 80 to 120 bi monthly. Their service was amazing. Once I switched over, I started having insects show up. Lots of spider webs in the front and back patio along with roaches etc. I called to let them know I had issues and that they also weren't spraying everything (saw on cameras). Issues continued. They promised me no price increases when I joined. Prices definitely increased and were increasing again. I decided to go with another company. Not worth my money with issues I never had in the past. read more

I am sadly so disappointed. I had a different company before that came to the house and was so good, and I'm presuming they somehow sold to this company. I just fired this company and canceled my service with them because they are simply not responsive. After coming to spray the yard, and I spoke to the guy spraying the yard about bringing a mosquito bucket, helping reduce mosquitoes in the area, and I was told he would get me two buckets, but he only brought one, which was completely ineffective, I ended up having an ant infestation two days later, out of nowhere, and as I tried to call them, nobody answered, and I tried to call three days in a row with no answer from anyone and no call back. This is completely unacceptable and they are expensive! They will charge you, without thought, $149 every two months to come spray and obviously don't do a great job, at least in my case. Went back to yelp and looked for a local company that isn't national, and so incredibly large that they forgotten about customers, while being all about money, which is the feeling I got with this company. It's unfortunate. read more

Stan was amazing ! Very knowledgeable and quick! !!!!!!!!!!! Would definitely recommend

The product worked well to rid mosquitos and my initial call with the owner was great! But I learned in time he is not actually accessible, just there to make the sale. From there you can expect billing issues and inconsistent scheduling. Their online payment system is flawed, even if you are "paid up" with a big thumbs up confirmation you may still receive a bill, regardless of if they have visited you or not, and you need to write a check since the online system is inaccurate. Mine actually went to collection even with payment confirmation. Will never get tied up with them again! read more

Gary showed up during the expected time. Explained everything before starting. Ask about any concerns we had and took care of them. Very personable and answered all our questions about keeping pets safe and s product safety toward us. Definitely happy we signed up with LV Pest Control. read more

We run a small ramen restaurant in Las Vegas and are working with Las Vegas Pest Control for about 7 years so far. One of their employee,, Ryan is always nice and professional. He works with great attention to detail. He's the best worker I have met in my whole business operating. We worked with different guys before, but they were not the same excellent as he does for us. Hopefully we can keep him for our business forever. Thank you, Ryan all the time!! read more

This company is trying to monopolize the Las Vegas market.. Stay away from them.. They keep buying out other Pest Control small businesses. I was a very happy customer with Green Wave but unfortunately this pos place bought them out.. Used them 2x and still have pest issues plus the old Mexican tech that came out was arrogant and rude. read more

Got sold a solution that had no chance of working. Just took my money and sold me B.S. Thought I was dealing with a local outfit but they are run out of Florida and no one wanted to answer emails once I signed up. read more

I haven't had any problems with Las Vegas Pest Control since they took over for Ambush but today is going to be the showstopper. At approximately 12:15 this afternoon I get a call from my neighbors who tell me that my dog was walking around the cul-de-sac outside their garage. Thankfully they let him in and took care of him till I got home from work. When I got home I pulled up cancers footage and found that the Las Vegas Pest Control Tech left my gate open to my backyard. Ten minutes after he left, my dog came wondering out. He was outside for nearly 45 minutes and I'm just glad that he's so old and Senior and doesn't have the energy or strength to walk much further away from my house. That still does not excuse it though. Had my dog been hit by a car or had he strayed further from the house and gotten lost I would be even angrier than I am now. There is a good chance that I will be finding a new provider soon. It's disappointing too because I use them for our business offices as well as my home. I've also referred them to other people over the years. No more. Las Vegas pest control, you have my phone number if you want to reach out. UPDATE: Spoke with a gentleman who worked with me, provided some discounts, but more importantly, the assurance this wouldn't happen again. For now, moving them to 4 stars. Hopefully we can continue an ongoing relationsship. read more

I was with AMBUSH PEST CONTROL for many years and loved their service. They were sold to LAS VEGAS PEST CONTROL and things went from bad to worse. The first change was our monthly service going from $24 a month to $46 a month. I wasn't happy about that, but I figured it was the first increase in many years. There was a problem with them NOT charging my credit card for several months and sending me a letter saying I owed for 4 months of service. When I asked "you have a valid credit card on file, why didn't YOU charge it?" Round and round - we finally got THAT problem solved. They send out a different person each month - AMBUSH sent the same person. Now I get a email saying they will be spraying every OTHER month because the chemicals they use are very good. HOWEVER, they're going to charge me $46 EVERY MONTH (even the months they won't be coming out) because "your property is being protected by our chemicals". BULLSH**. I just called and spoke with Karen a new minutes ago and told her to cancel my service immediately and I want it in WRITING. She asked if I would allow her to talk with management and see if anything could be done. I said I'll be looking forward to hearing from her TODAY (5/22/23). My neighbor uses the same company and she's also wanting to cancel service. I've asked my neighbors on NEXTDOOR who they use and I'm getting a lot of great tips on pest control services that are monthly and a lot less money. I'm not attacking the individuals who work for this company, but the management is awful. PS: I was just told they would be willing to come out EVERY MONTH, but there would be an increase in price. I said CANCEL MY ACCOUNT TODAY. read more

This company is straight up garbage. Was an ambush customer. Completely over it. Charging monthly for a spray every two months is absolutely ridiculous. I've had this continuous tiny ant problem in my kitchen. See ya! read more

Just wanted to add that Patrick and Caren are awesome too! Definitely with the summer coming they will probably be servicing some more of my apartments. I am super happy with the level of service and the price! read more

We got charged for a service that never occurred for and instead of trying to call us or bill us via mail they sent it to collections! We never got a bill in the mail or a phone call otherwise we would have tried to resolve the issue!! Now I am stuck with a collection notice and I can't even get ahold of them to try to correct it!! Terrible and will be making sure I tell everyone I know not to use them. UPDATE: I have filed a complaint with the BBB and I encourage others who have been wrongly billed to do the same! Scam of a company read more

They are pretty great... my bug guy texts me before he comes ... makes sure my dogs are safe always tells me the status of the bug situation (seen not seen traps etc) pretty neat They will alas come out at request anytime between deer ice. Pricey.... But in this case you get what you pay for! GO SPIDER ERADICATOR! I.e Russell read more

I had an appointment at 8 Am for one of my units. I called at 7:30 to make sure they were still coming. I had yet to get the call that they were on the way. I'm on hold off and on for 20 min. In conclusion they cancelled my inspection and couldn't give me a reason why so I asked are we going to reschedule she said well I need to get more info. I mean in my head the logic thing to do would be reschedule. Anyhow just horrible customer and business etiquette. read more

Super bummed that Red Rock Pest Control was taken over by this corporation. Charged me $200 to come out "first time" although they had already been out. Then said I could get service every other month but would have to pay every month regardless. I don't want to be sprayed every single month, it's unnecessary. They're unwilling to work with me, and I'm just bummed that the old customer service isn't there anymore. read more

I would highly recommend this company They are reliable effective pest control and very responsive Leon the service technician does an outstanding job no problems since he has been coming Linda Ross read more

We canceled this company months ago and they continue to bill us! We have made repeated calls and told then we no longer have their service.They promise to correct the issue and today we get a call they are sending us to collections.WE DID NOT HAVE THEM PROVIDE SERVICES!! read more

Update....as of 2022 they cannot justify their price hikes of over 55%. Therefore, like others, we can no longer utilize them and have switched to a better company that is more realistic and even better products! read more

After all this time over a year of paying, supervisors coming out, wasting time with phone calls, $63? dollars a month, and guys even DE into the outlets spraying... My dog pointed to a scorpion today in the great room. Lovely. I'm tired, it's making me exhausted so I cancelled today. Nice people but they don't follow "don't ring bell, don't call, use gate codes" directions. And I'm tired of the scorpions. Yes we have huge tall palms, real grass, large decorative rocks and live on almost a half acre... but after over a year you would think this company would have figured it out... nope. read more

Service quality has dropped, not addressing issues they were hired for. Had a rental property who previously was serviced by Red Rock Pest Control, Las Vegas Pest Control bought them, and ever since the quality dropped. They didn't go by previous contract and agreement with previous company, only to find out later from Tenant that the roach issue had not been fixed, they sprayed for 2 years and were ineffective, unlike when Red Rock Pest Control, they managed the situation. Do not recommend. read more

They serviced my house twice. Then sent my account to collections! With no notice! Not even a phone call. Reading further reviews it appears they are scamming everyone! Don't sign up with this company. read more

This company is terrible. They keep bill me for service in July of 2022 through 11/22 that have already been paid. I will NEVER do busines with this company read more

Had a local exterminator for over five years they sold their business to Las Vegas pet control. They came for three months then was notified that I was behind in my payment. Never received an introduction that they were my new company. Never called to ask for my information to make a payment. Never left an invoice for me to make a payment. It was through verbal communication of the man who was spraying my house that day that I had to pay first before he would do another service. I said who do I call to straighten this out. Made the payment up-to-date. Every month I get a text telling me I'm past due and an email your payment information is incorrect. Worst communication company ever. The last straw was when I got a balance due and that I was late, and the service had doubled without any indication that they were raising their price. They are not worth the aggravation for five minutes to spray my house. I canceled their service and still was receiving throughout the week that I was late balance due. Looking for a company that has customer service in mind and will communicate with their customer as well. read more

Debra was the one who assisted me with getting my account set up. She took the time to ask what bugs I was seeing and then explained each service they provided. We then selected which one best fits my needs and budget! Thank you Debra for being so sweet & helpful! Russ was the exterminator who came out and he was outstanding! Very friendly and informative, he made sure to explain what he'll be doing and if I needed anything else that he didn't cover! Really appreciate this company and there service is impeccable! read more

I am HIGHLY disappointed in Las Vegas Pest Control (LVPC). About 3 months ago, LVPC assumed my account from another company they had purchased. Since then I have worked with an operations manager all 3 months in an effort to get the service I previously had mimicked. Although LVPC doesn't start as early as the previous company, I was promised a "first appointment of the day" spot (7:00 AM) so that my dogs wouldn't have to be locked up all day. I have yet to see anyone at my house before 1:00 PM. In addition to this, when the guy finally shows up he does the front yard and then only in front of the slider in the back yard. I've brought this concern to the ops manager every month but have not seen any improvement in service. Clearly this company is growing faster than it can accommodate. I recommend quality over quantity but hey, maybe their focus is on the $$ they pull from my account ON TIME each month. At least they got that right. I highly recommend you find someone else. read more

I recently learned that Las Vegas Pest Control acquired several other companies. It seems that since then there customer service is horrible. The people answering the phones are clueless, couldn't find their way out of a paper box. I couldn't believe my amex bill on Saturday that I was double billed for services. Of course they were closed and no one could answer why this happened. I have enough in my life to take care of and don't need the drama they have created. Before getting pest control find out (make sure) that LV pest control is not the parent company. This complaint does not include Russ who always took care of my property. read more

Our company does property management for multiple commercial properties and have exclusively used Las Vegas Pest Control, until now. I received the first notice of ANY balance due on 12/4/2022. I IMMEDIATELY emailed and requested copies of the invoices, that same day, 12/4/2022. On 12/5/2022, I received 4 invoices as follows: Date of Service 11/29/2022 - Paid Ck# 10600 - 12/3/2022 - NOT EVEN 1 WEEK! Cleared bank Date of Service 5/31/222, 4/26/2023, 3/29/2023 - These invoices I had no record of. This was my first notice of any delinquency. That same day, 12/5/2022, I emailed stating that I would process these for payment. Latoya emailed saying she would notate account. (I saved the email) Check was written 12/5/2022 #10604 - Cleared bank I received a notice from A.R.M. Solutions collection agency on Saturday, 1/7/2023, stating that the account was sent to them on 12/11/2022! I am absolutely furious! As customers with Las Vegas Pest Control since it opened up the company to be treated this way! read more

I called Las Vegas Pest Control because I had bees starting to build a hive in the wall of my home, in the back yard near my pool. When the bees started becoming territorial of my back yard, and started stinging my kids, I called for help. I was scheduled quickly and they even told me there was an opening for same day (yay!). However, immediately, they changed tones. Spot was taken and I had to wait 2 more days... eh, it happens... then, the next evening I received a call, they now had to change my appointment AGAIN due to an emergency with the tech that was supposed to come to my home. Two days later... ANOTHER CANCELLATION. And of course, for an emergency with the tech that was supposed to come to my home. So, after a week of run arounds, I decided to cancel my account and request a refund. (Yes, they charged me over $100 and proceeded to cancel on me multiple times.). I was told I would need to talk to 2+ different people to request my refund and MAYBE I wouldn't be charge the $25 cancellation fee... Finally, I got the OK for my refund... 5 business days later, still no refund. I realize this may be a bank issue, but nobody offered verification that the refund was even sent. We were just told to keep waiting... Ridiculous. read more

I tried to go without pest control when I first moved into my house because that's just not a thing where I'm from. I made it about 3 months until my husband saw our first HHUUUUGGE scorpion at the top of our stairs. Took about 45 minutes til we were able (and brave) to flush him down the toilet. Sadly. I'm not big on killing insects and bugs so I'm glad we decided to give into pest control to deter them from death to begin with. We went with LV Pest Control because that's what our landlord was using. They're great. They are communicative, come every other month, and are worth the $33/month. I haven't seen bugs inside.. and the ones I've seen outside are dead. Our garage also has those little box traps which get switched out... those are not (or ARE -- depends on if you're into that stuff) fun to look into. Anyhow, I'd go with them. Tell them I recommended you. We both get perks. p.s. They'll come at the drop of a hat... or the sight of a bug.. if you need them to. read more

We have used Ambush since our move to the area four years ago. Had an amazing experience from day one until they were taken over by Las Vegas Pest Control. It has been one problem after another and I must say this has nothing to do with our technician, Mike. He has been a first-class professional through the company change and he is this company's only saving grace. The company threatened to send us to colllections for missing one payment when our payment information has never changed. They were the one who failed to charge us. Now, we had to hear from a neighbor they will be spraying every other month but continue to charge the same amount. Called the company who shared letters and emails had been sent out and informed her we had not received any of this information. After sharing our concerns regarding recent practices by the company and the reason we stick around is because Mike, they were able to honor our current rate. Will still be exploring other options as it just seems like a matter of time before the next snafu. read more

I would like to update my review, I spoke to the manager and he was very polite and explained to me everything and even waved all the fees and only charged me a one time fee since I Only used them once. He also told me that this was a learning experience and he will make sure that his employees explain to new customers that you need To give a 30 day notice if you don't want to Be charged again for a new month. I'm satisfied with the outcome because they did get rid of my bugs and the manager fixed the fees that I wasn't aware off. I wish I can leave 0 stars! This place is horrible and a scam! They'll say anything to make you sign a monthly contract and when you want to cancel they have all this hidden rules to charge you more money! read more