We had a difficult to detect leak in the bathroom and they were able to quickly come diagnose the…read morerepair and suggest good fixes for the same. Really appreciate them being so kind and doing and helping us out in this situation.

I needed a new toilet. This is for my son's house in Issaquah. They answered the phone personally,…read moreworked through the product purchase with me and scheduled a fairly quick delivery once the product got in. Professional installation, they knew exactly what they were doing. Highly recommend! Probably not the cheapest price but you'll get, but a professional and well done installation or repair

I've used 2 Sons for a few misc plumbing projects now and had good experiences with each…read moreengagement. Their staff (phone staff and on-site plumbers) are professional, communicate well and get the job done. I should call out though that you might be able to save a few $ if you went with an independent but that's kind of the case for most home repair/servicing companies. I've never used them for Electric and/or HVAC so I can't speak to that.

This company has changed. And not for the better…read more A week ago I called to schedule an appointment for a leaky faucet in my house. An AI voice answered the phone, asked me why I was calling, told me it was going to look up my account details, said it had a problem and that someone would contact me to follow up, and then hung up on me. A few hours later I got a text from "Cameron". I complained to "Cameron" about the experience I had from the AI phone answerer. "Cameron" apologize and told me that such an experience would frustrate him too...then "Cameron" decided to be transparent with me and tell me that he was in fact AI as well and "his" real name was "Carson". We went back and forth about 6 times to explain the problem I was having and to set up an appointment. Then "Cameron" told me that the time we worked out wasn't confirmed yet and that someone would be calling me to confirm the time. Thanks, "Cameron". This was Friday around 4:00PM. THE NEXT MORNING, a human being (I think) texted me from the same number to confirm the appointment. After I let them know how unhappy I was with the AI scheduling service, a human (I think) did call me and apologized for it. Then, on the day of the appointment, the technician arrived an hour and a half after the 12:00-16:00 window we had set up. I had to call them at 16:30 to ask if the technician was coming and they told me he would be there soon. When he did arrive, in the middle of me making dinner for my family, he told me that the faucet would need to be replaced and that it would be $750 (!!) in labor to fix it. Then I was charged $83 for his time (which I guess would be rolled into the service). So, in the end I still had a leaky faucet and I was out $83 with the option to pay $670 to replace a faucet (plus the cost of the faucet itself). For that price, I'm just going to do it myself. Then the spam texts started coming from "Cameron" asking about the estimate. I got one every day until I told it to stop texting me. This company used to be great but I'm going to be looking around the next time I need a plumber. Please ditch this stupid AI system. Please don't charge your customers if you're extremely late for your own four hour window - especially if the diagnosis takes five minutes and is "I can't fix it - replace the faucet".

I would rate this 10 stars if I could. First off out of nowhere my toilet started to overflow and…read moreleak last night. I discovered backup in both my shower and bathtub. After a bit of panicking, I found Ron with American Sewer. I called him at around 6:30 pm and he came out within 20 minutes and cleared the blockage. What a blessing that he would come out after hours to help. He came back today and installed a sewer release which is great. I highly recommend using Ron, honest and trustworthy plus a great price!!!!

Ron with American Rooter is incredible at his job!!!! My…read moreneighbor and I share a side-sewage pipe that had significant root intrusion. I was nervous about the older cement pipes because I had been told that hydro-jetting could damage weak points in the line. When I called, Ron explained his targeted approach, increasing water pressure to cut directly at the roots (after visually inspecting problem spots with his camera). He was prompt and his rig and equipment were impressive (both technologically and with their pristine condition). He is a phenomenal professional! He worked efficiently while talking me through the process and provided video to help me better understand the need for future work (without trying to upsell me). His quote was fair and exact. I am truly grateful for his assistance during such a stressful time! I highly recommend Ron and his business!

This company was prompt, thorough, and did a great job. Would definitely recommend them.read more

Eric Casillas from Ally Plumbing came out and did a great job. First he fixed the toilet in the…read moreguest bathroom. Then he replaced the hoses on the washer with the stainless supply hoses. He worked quickly and did a great job of cleaning up. He replaced the main water shutoff valve. He was very qualified and I am very happy with his work.

I called and then Sam came out next day, he put a camera down to the street and from the house. Sam…read morecame on time as he said and performed the inspection, then identified the problem with a broken pipe. He sent me a video of the inspection. I have his cell saved for any future plumbing issues I have and would recommend anyone to him and his team! Thanks Sam!

I was a little skeptical trying a newer business in the area, but I have zero regrets on my…read moredecision after having my sewer replaced with a new liner. They treated me with mutual respect and didn't "mansplain" my sewer issues like previous plumbers have, given I'm a woman. Communication was clear and to the point, excellent customer service and prompt work. I have an exotic plant garden in a difficult area in regards to my sewer, I was please that NONE of my plant babies were disturbed! My project was urgent, as plumbing problems most the time are- and Newline delivered timely and professionally! The line work is top tier, I am overjoyed with the end results and the value and quality of work and materials. I have had zero issues and will be using Newline again in the future.

Called the Saturday after Christmas with a toilet that we could not unclog - Paul arrived less than…read morean hour and a half later, fixed the stubborn clog in under 30 seconds, instructed me in how to do it myself, and then checked and adjusted the water line to the toilet tank to fix a leak. His visit was quick and efficient, and he refused to charge me a cent! I'm new to the Seattle area from the Midwest, and am simply blown away by the kindness this man showed me. We will definitely be keeping Empire Drain's number in our contacts. Incredible company!

Panmar with Empire Drain Co. was absolutely amazing! He was able to come out right away, quickly…read morefound the source of my leak, and had it fixed within just a couple of hours of my initial call. He even went above and beyond by bringing his partner out to assess the damage so I could get my insurance claim started before the company tried to send one of their own adjusters. Everything went so smoothly from start to finish. Panmar is the real deal--top shelf. Professional, respectful, and genuinely kind, with a warm smile that puts you at ease. The quality of his work is outstanding, and his pricing is more than fair--a true value for your money. As a single woman, I never once felt unsafe or taken advantage of. I would call Panmar again in a heartbeat for any plumbing needs. You won't regret choosing Empire Drain Co.--they're exceptional!

I had an issue with low hot water flow on the first floor, affecting both the kitchen sink and…read morebathroom sink. Bee's Plumbing and Heating sent a technician the same day, and they arrived right on time. Mike was very knowledgeable and quickly fixed the issue. He also took the time to patiently explain the root cause and gave me tips on how to prevent it from happening again in the future. I also really appreciated that they waived the technician visit fee, which showed great customer service and professionalism. I highly recommend Bee's Plumbing and Heating for their fast response, honesty, and excellent service. They will definitely be my first call for any plumbing needs at both my home and rental property.

Bees did a great job removing 3 old toilets and installing new ones I'd purchased myself. Their…read morequote, after some brief negotiation, was on par if not better than others I'd received. And the final amount actually came in slightly under what I'd expected which was a pleasant surprise. They ran into one issue and came up with a cost-saving solution without blinking an eye. The guys were personable, communicated clearly. This is the 4th plumbing company I've worked with since purchasing my home 5 yrs ago and the first one I'll call again and recommend to friends. Thank you!!

I highly recommend Anthony and the team of Septic Response for their care and timeliness…read more We had the Septic alarm going off on a weekend. I found them on help and contacted them. Anthony called back shortly and gave me some recommended next steps. He kept me in the loop to assure me of what to expect. His crew came by in a couple of days to find an issue with the pump. They replaced it promptly. We also had them flush the drain field piping. Subsequently, we had a circuit breaker issue. They gave me a reference to an electrician, and we got that fixed shortly. The key thing that stood out throughout my experience is the care Anthony showed toward the problem. I valued that care the most. That was A+.

Septic Response saved the day when water was geysering in our yard this February. Our old company…read more(who we were under a maintenance contract with!) completely missed a clogged filter just a month before. Septic Response came out fast, fixed it right, and took the time to explain everything--something the other company never did. And not to mention great pricing, Super professional, honest, and helpful. We've officially switched our business to them. Highly recommend!