I've gotten a couple bridesmaid dresses altered here and have had great experiences each time…read more They're usually finished with the dress in 1-2 weeks and it fits perfectly. You can't even tell that alterations had been done. The prices have always been reasonable and cheaper than I was offered at other places.

The lady here was an absolute trash bag. She told me she was going to finish my mother's dress the…read morenight before, even offered to stay late and get it done. I show up the next day, she is sitting over my dress zipper off eating toast absolutely no work has been done. I walked into a next door tailor to see if someone professional can actually do the service I'm looking for, once I found a tailor I went back to ladies and men's tailor to get my dress and go to another shop and she physically grabbed my dress out my hand and refused to let me take it. She also accused me of hitting her in her face when she realized I wasn't going to pay for the shabby service. I had to get the police involved and at the end of the day had to pay the 260 dollars for an awfully serviced dress, the police officer actually recommended that I take her to small claims court and also recommended using the tailor next door. for a officer to tell me to not use a business because this is what happens speaks volumes. I truly hope this lady serves justice because I was robbed and embarrassed.

Personally, I had experienced an awesome services at Forest St Dry Cleaners shop since I stopped by…read morefor altering my suites and multiple repairs besides dry cleaning to wash away these clothes' stained spots. In particularly, I went in this store to get my professional suits tailoring and winter coats zipper replacement. while I expected to have them done within one week for my business trip; she actually put her efforts accomplished my zipper replacement properly and my suits being look great on me. On top of that, the Lady who is working here treat customers so friendly, respectfully; so I highly recommended to do businesses

We have been getting our dry cleaning done here for maybe 7-8 years. The service is consistently…read moregreat and the quality of the clothing is top notch. Their prices are fair. I wish I knew the lady's name who helps us each time but she is lovely -- so friendly and easy to work with. Thank you so much for helping us through all of these years and we will be back many times in the future too :)

they really do good jobs here. I have used them for a while since 2020. and they just are very…read moreresponsible. clean the items well, even those tough small spots on shirt, they remove them well. but the timing can be tricky however given that covid messed up with every small business, just expect a bit delay which is reasonable

Joseph's Cleaners is the best dry cleaners I have ever used. They are friendly and accommodating…read more My shirts and suits always come back perfect. The prices are the best I have seen in the area. They are fast. Never taking longer then a couple of days and faster if requested. They use modern systems and are able to email your receipt and notify you by email when your items are ready for pickup. Not married to the ticket as they can look you up on their computer. Barcodes are used on the clothes so drop-off is quick and easy. I have also had minor repair work done there and the work has been terrific. 24-hour drop-off is very convenient. Once I dropped off shirts after 9am on Saturday. I explained to them I had a meeting on Monday morning I needed one of the shirts for. I was told they were super busy but could have them done by 8am on Monday morning. That will work I thought. I received an email 3 hours and 7 minutes later my shirts were ready to pick up. Wow that is fast! Made my Monday morning go much smoother and the meeting was a success. Definitely glad I found this place. Check them out.

Excellent attention to detail on alterations, courteous and professional, respect the timelines…read morethey give you for completion of any tailoring projects. Overall excellent place.

Eddie is great!! He goes above and beyond! Helped with a last minute alteration and saved the day!read more

I brought in 2 silk comforters. they are both destroyed because of their work - it's a useless…read morelumpy mess. While they would refund the cleaning costs, i spent a lot of money purchasing these in china and now i'm left with nothing so i would completely avoid bringing in silk to get dry cleaned here.

Service was speedy and efficient and the prices were fair. Had a bunch of button down shirts and a…read moresuit cleaned and the majority of the button downs had lint or what appeared to be cat hair on them. I had to lint roll the outside AND inside of every shirt.

Star has been a godsend to me as I'm ill and can't do my own laundry. Today, Theresa B went above…read morethe call of duty to carry my laundry to my car since I'm under post surgical carrying restrictions. They do fantastic work.

Simply AWFUL experience. My wedding dress was RUINED here. I brought it in with a few small fresh…read morestains and got it back with the original stains still there, plus new large oily stains from their "cleaning attempts." On top of that, there were obvious new stitches added that hadn't been there before, and they didn't even remotely match the fabric or color of the knit. I also brought in a trench coat, which came back with all the same stains untouched -- honestly, for the best considering what happened to the dress. When I returned to show them the damage, there was no apology, no accountability, and no attempt to offer compensation. I had to request a refund myself. The employee handed it to me and simply walked away without even acknowledging the inconvenience. This place used to be excellent before the ownership change. Now it's an absolute mess. Please do not trust them with valuable clothing, especially anything sentimental like a wedding dress.

Dry cleaned a suit, and I mean really dry cleaned it - not just the ol' press and pass deal - for…read more$12.50. Plus, it was done the next day on a 1pm drop off. No extra charge. Tack this performance on to a voluntary 10% off the girl's metric ton of to-DC's and the same turnaround time, and you've got yourself a five star cleaner. Kudos!

Chiming in with praise! I have been a customer for about three years and it by far the best cleaner…read moreI have used. They are friendly, efficient and reliable. I moved to Medford around 2005 and used another cleaner just a few steps closer, but the cloths seem to come back dirtier than I dropped them off. Grace is different. Everything is fresh and really clean. Buttons are fixed, hemlines fixed and they even grabbed my laundry bag to clean it too ... free of charge ... just for good customer service. If you care about your cloths, you will have a hard time finding equal service anywhere. A real highlight in Medford Square!

Started using this laundry service a few months ago and it has been WONDERFUL. Ample pickup and…read moredelivery time options means I can get my family's laundry done quickly and on my schedule. Imagine the joy of returning from vacation with bags of freshly laundered clothes waiting at home! I find the price reasonable for the convenience. They also offer dry cleaning and tailoring. Haven't trying yet but I will in the future!

No complaints here. I highly recommend. My clothes were picked as stated and returned, fresh,…read moredried and folded. I'm getting the next loads ready. Great service!