I am visiting the Boston area to support a family member after surgery, so we needed a laundry…read moreservice. Alex and the team provided easy access through their website and great communication with their client for access to the service. Pickup and delivery were clearly communicated. Highly recommend their professional approach to the service.

Started using this laundry service a few months ago and it has been WONDERFUL. Ample pickup and…read moredelivery time options means I can get my family's laundry done quickly and on my schedule. Imagine the joy of returning from vacation with bags of freshly laundered clothes waiting at home! I find the price reasonable for the convenience. They also offer dry cleaning and tailoring. Haven't trying yet but I will in the future!

This laundromat is clean and taken care of well. My favorite part is the dryers they are strong and…read morequick.

1st time here thought about making my new place. The place is small but new machines does not…read morecharge extra for cc and it's clean. Cons no bathroom or sink if need to hand wash something & dryers are .50 for 12m. Instead of .25-.29. The 2 stars are because for employees or excuse me the owner to hold a machine instead of putting a taped sign on glass they put a white magnet then get made at you for not seeing the sign. I can't remember the last bad review I have written for yelp if ever for me I just don't go back but this was crazy. Oh & the magnets are expensive & see refuses to use tape (which would save $).

My fiancé and I jokingly say that this laundromat is a lot like Whose Line Is It Anyways: where the…read moredriers don't work and the points don't matter! Stay away for now. I'd say 65% of the driers in the facility are currently broken and not running and a handful of the washers are broken as well. This makes the wait time for a machine extremely long, especially during the busy after work hours. Also, they offer this promotion where if you earn up to a certain number of "points" you get $8 of cash back. We have been coming here for 5 years every two weeks and have NEVER hit that threshold. It's literally impossible to earn the $8 of cash back, so it's a useless joke of a promotion.

Nice and clean laundromat place!! But it lag of the sign online (when is the last wash). I search…read moreonline to see when the closing time. Then It said at 10:00pm, so I decided to go there around 8:30 pm. Once, I got inside I just realized that all their washing machine is already off. ONLY dryer is available. So, I have to find my ride back home. It was not their fail, but me

The lady who owns the place and does the majority of the work, I will say, is expert at what she…read moredoes. The first few times I brought in pants to be altered, she did them perfectly. However, over a period of time, the service declined SHARPLY. More than once, I've come to pick up my clothes days after they were supposed to be ready and they weren't. I also had to bring items back repeatedly because they were altered incorrectly or even slightly damaged. There have been other incidents, more of them than I even care to recount. She never was apologetic or offered a discount for any of the inconveniences. Todays' fiasco ended in a heated argument and a declaration that I will never be back. Perhaps others are experiencing better service, I don't know. But I know that what I've experienced has been atrocious. they don't seem to demonstrate appreciation for loyal customers, nor do they practice common sense customer service.

Polite, timely and thorough. Cheapest around, no problem gettings stuff cleaned overnight or even…read moresame day although it'll cost a bit more. Expert tailors, they hem, sew, alter and repair with precision. What else do you want?

Unfortunately, I had a terrible experience at this laundromat. The machines were completely dirty…read moreand clogged with old detergent, showing a clear lack of maintenance. My clothes were washed without any detergent, and when I informed the staff, the response was that "it's not the machine's problem" and there was nothing they could do. On top of that, I had to rewash all my clothes elsewhere, which cost me time and money. A laundromat should, at the very least, provide cleanliness and good service -- and I found neither here. I do not recommend this place and I hope they urgently improve both their hygiene and customer service.

Avoid the pickup & delivery if you have a preference for detergent. The website allows you to…read morechoose a detergent (e.g., Free & Clear); however, they will use a heavily fragranced detergent. I always want to give a business a second chance, I reached out twice to see if they are able to use the requested detergent but was ignored.

Got clothing altered and they send it out. The items look good, the only issues I had was that it…read morewas hard to find a time last week where there wasn't a note on the door saying they stepped out. The third time this happened I saw there was a number on the note and when I called it the guy came quickly. I also wish that they could tell me how much an item costs to alter ahead of time- I was told the company that does the alterations tells them the price after the items are done. This makes sense for a suit or wedding dress but not a basic hemming of pants. Luckily the price was reasonable but if it wasn't I would have to pay anyways..

Really great customer service. The first time I went he offered me a discount of 20% for the new…read morecustomer. I had some minimal stitching in the pant which he did for free. He was kind enough to deliver my shirts and pants the next day given that I had an important meeting to get to. Great chap and definitely I will continue going here.

Still remains the absolute best place to have dry cleaning done or tailoring completed! Fair prices…read morefor good work and quick turnaround. Wonderful establishment and craftsmanship!

Needed a new zipper for my long puffer vest. Karen was very pleasant and did a fantastic job--much…read morebetter price than another tailor I checked. Great work, fair price, and adorable little dogs. Highly recommend!

Some machines are coin and some take card payments. It's always clean and peaceful for me doing my…read moreloads! The women who work here are also wicked sweet. Not a bad rate for machines honestly cheaper than my in building laundry so I trek here

The lady at the front was extremely helpful! We are from out of town and she directed us according…read moreto what we needed. They have wifi, a changing machine, and they sell detergent if you need it. The facility is clean and comfortable enough to hang out and wait at.