Outrageous prices made my experience with LAPELS a one and done ordeal. $42 for: 1 pr of slacks, a dress shirt, 2 sweaters and 1 sport coat. I would have paid $22 for the same items in Casa Grande. read more

I came here twice, first time was for them to sew on a button I was too busy to sew myself, but it took them two weeks, they had lost the garment and no one could give me an update when calling. After paying, it wasn't exactly what I wanted but I was too frustrated with service and price to argue further. I figured I'd give them a second chance with some stains, they charged about $7+ for small stains or more (more than the cost of some shirts I had), and when I came back a week later after they advised it would take a couple days and being turned around twice, even after they said they'd call with update pick up, and more than half of the shirts I brought just had a note saying they "really tried". I took those same shirts and put some dawn dish soap and it came right out, really no effort so I don't know what they tried but I will never go back, this place is expensive trash. read more

Great customer service. Good pricing and usually a 2-3 day turn around! Been using this company for years for my clients and we have always been happy. read more

Great find. I was greeted by a very friendly young man. He took my info and my order. The turnaround was fast and the pricing was as expected. The items were returned sparkly and clean. Overall, I am very happy with their service and will definitely continue to use their dry cleaning services in the future. read more

Never seem to be open - don't seem to follow the hours posted on the door and way over priced.

6 pieces ( a sweater, 2 washed shirts, a dress, a top/slacks combination) = $63+. I called to see if a mistake was made. No mistake was made. Those are the prices. Lapels does a good job, but the prices are too high for me. read more

Lapels Dry Cleaning- Buckeye - Dry Cleaning Near Me - Buckeye, Arizona

This is definitely our go to for dry cleaning. Located on Watson in Buckeye. Very convenient being in Fry's lot. Met the owner 2 yrs ago and she was very helpful. The young man that works the counter is wonderful. Always smiles and greets you when you come in. They do quality work, very happy with the alterations I've had done, provide 24 hr service for reasonable items and affordable. Example: man's dress pants $7 and ready in 24 hrs. Highly recommend read more

I don't even know why we've given them multiple chances... worst experiences every time I'm there. The son is actually not terrible... but the owner, who is the mother, is a rude and ignorant woman. My partner had jeans cleaned with them, and was told to come pick them up Wednesday. He even waited until Thursday afternoon to allow for extra time. When he arrived that Thursday, this woman was rude and short with him, stating she was too busy to look for his jeans at that moment and to "come back after 3PM to see if they're ready". Completely unacceptable considering he was already accommodating and gave an extra day. He said that he was going out of town and needed them that day, that they already had them for plenty of time. She said "I'm not gonna argue with you" and walked away and left him standing there. My partner continued to wait, and said "I'll just be waiting here for when you decide you're not busy". She finally comes back with the jeans, which were creased even though he didn't ask for a crease. The woman probably spent more time arguing about how busy she was than the amount of time it actually took to find the jeans. I called later that day to speak to a manager about the incident after witnessing all of this. I find out this woman is the OWNER I asked to speak to literally anyone else that isn't her, as she was the person we had the issue with. She replies "no, that's okay." And hung up on me. Took two hoodies back this past Monday because my S/O doesn't mind the male staff member. Don't know why we gave them a second chance but we did. Hoodies were picked up today (one vintage hoodie and one white hoodie). The draw string on the vintage hoodie is completely gone. Now before anyone attacks me, I know there is a sign that says "missing buttons and clips are not our responsibility". But the hoodie is vintage and it would have been nice for someone to say "hey maybe take the string out". I've washed it at home and never had issues losing the string, so I didn't think much of it. Plus, the string on the other hoodie was still in tact. We went back and let the woman know, who took a picture of the hoodie and said "I'll call you if I find the string". Now forgive me for thinking this, but if you damn near threw a fit about looking for jeans, I find it hard to believe you're going to go looking for the string. When I asked for reimbursement, she said "I'll give you $5". Mind you, the service was $15 to clean one hoodie. My S/O began arguing and requesting that they go look in the back for the string, and stated that the service was awful. She literally replied with "every other dry cleaner will be worse than us". Like and then she had the audacity to tell us it's rude to write negative reviews about businesses, as that's how it can ruin a business. No, terrible service ruins a business. All this nonsense aside, don't go. It's messy, clothing is all over the ground, and it's dirty. I saw a lot of MCSO sheriff office clothing there. Blue line family, invest your time and drive to Goodyear. This place isn't worth your hard earned money. read more

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They lost my husband's work, business pants! Ugh this is week 2! The lady, also, the owner said, come back on Friday for the past two weeks. Hopefully, we get the pants back, but we will not be going back! Very disorganized!! And after reading all these comments on here about the same issue, we will definitely not will not be returning !! read more

Wow!!! I needed a custom piece dry cleaned! It was sweaty and had been used for two years worth of Renaissance events! A corset and Renaissance handkerchief skirt. The service was great, they were very knowledgeable and have always been so kind! I have been using them for years and they do great work!! read more

Lapels Dry Cleaning- Buckeye - A corset and Renaissance skirt!! - Dry Cleaning Near Me - Buckeye, Arizona

This place is obscenely priced like everyone here is saying. It was taken over by new ownership who started the price gouging. Went here for years, but I'll never go here again. read more

Expensive! Took about 10 expensive designer dress shirts. Went to pick them up and the lady (who's also the owner) couldn't find the order. She then accused us of trying to steal clothes from them. Finally another employee found the shirts and she couldn't find them because she totally butchered the name on the order. Will never go there again!! Terrible customer service. I take my service to Goodyear now. read more

They do t deserve one star if I could give a negative rating that's what they deserve. This place is definitely into price gouging. They charged $57.99 for two dressed, one was dry cleaned and one was press only nothing hard about either one. I was in shock at the price they charged me. I would not recommend this place to anybody, take your business to a place that wants the business and not just the money. read more

$70 to have four pair of shorts hemmed! Way to expensive, but most of all it 22 days to get them back. The owner got into an argument with my wife after two weeks stating that the delay was because of the 4th of July holiday. Heck that was a one day event. So maybe a one day delay, but nothing more!!! The owner also told my wife that she would call me when the sorts were ready.... Well of course that call never came!!! Amazingly she even verified my phone number of her copy of the receipt. Very poor first time impression!! read more

I am loving this place so far! No issues with any of my clothing. They have relieved me of my weekly uniform ironing days. I take in my husband's uniforms, which are heavy and hard to press. I can never get the lines as crisp and clean as they do. Prices are definitely reasonable. If any one sees it as I do? It takes me 3 hours+ to do all of his uniforms and for $32 dollars? I'll save myself the stress. I have can redirect my time to other things around the house now. I am so thankful for them. I've also taken in special even gowns and they have done fantastic. If I go in right before closing, which I try not to do, they always greet me with a smile and with genuine welcoming vibes. I have personally seen the owners go above and beyond to satisfy their customers and try to make things right no matter what. Lastly, another huge plus is that they have always provided the clothing on the exact date and time promised. Never late! Check them out. read more

I brought a few items to Lapels. I was very pleased with the service. I will definitely come back. Customer service was best in class professional and so friendly and understanding to meet my needs. I did notice that the owner will go above and beyond to meet your expectations. If you need dry cleaning service or items cleaned or alterations I highly recommend that you give Lapels a try. You will not be disappointed. Thank you so much Lapels I appreciate you! read more

Horrible service. Very slow. It's a mess Save yourself some time and find another dry cleaner. read more

Dependable. Courteous. Easy on the clothing. Good location. Comparable prices. Five thumbs up! read more

Amazing customer service and a very quick return. I dropped off a stained suit that I needed to pick up the following morning for a wedding. The owner gave me her personal cell phone number to make sure I was able to contact her to be able to pick it up as early as possible. She didn't charge me anything extra for the expedited service. This was my first experience with the company and she definitely gained my business, they also do delivery and pick up for Verrado which will be very helpful in the future. read more

Very poor service. Woman at counter complained to man in front of me why he took so long to come in and pick up a dress . Then rude to my wife. Bad day at work? read more

After reading the reviews I was a little indecisive about bringing in my shirt here but I decided to give it a try since it was convenient to me with Frys and gym being all around the same area. The lady was super friendly and told me for sure what day it will be ready by and it was. The reason for the 4 stars is because I called 12x exactly 12. And no answer, from two different phones. Would of made it a little easier for me to plan my day for pick up. read more

The owners are the kindest and fairest people, even offering to go out of their way to provide the best customer service. We have used them frequently for work clothes and less frequently for special occasion clothes. The products are nontoxic and don't make my sensitive skin itch. We are very happy to support this small business and have been very happy with the service provided every time. read more

I've been using this cleaner for a couple of years now. We are retired, so need dry cleaning rarely, but when we go, they are unfailingly courteous and helpful. Always prompt (clothes ready when promised.) read more

Very friendly and great service! I don't go often but it's always fast and easy to drop off and pick up.

Awesome place to take your clothes for dry cleaning and alterations very pleasant and good service I had forgotten that I had some expensive jeans cleaned there and she still kept them for 9 months and the were in excellent condition I thank her again for not selling them or trashing them highly recommend this business for dry cleaning and alterations p.s. they customize my tai chi pants and they came out phenomenal thanks again read more

They always do a great job with our clothes. Awesome guest service and dependable. Evey time you walk in they are happy to serve you.

Very friendly staff. I only went to them for quarters but the day I need dry cleaning I'm headed right back here!

My husband took a coat last minute and needed it the next day before 1pm. They weren't able to guarantee it would be finished, however I was please to learn it was done before the requested time!! Great service and went above and beyond to get his jacket done. Highly recommend and will be going back!! read more

Great service. I needed alterations done fast and they were able to accommodate. Super nice and were actually ahead of schedule. Thanks

Since this is the only dry cleaner in Buckeye, there's almost always a line. I've only seen one person working, usually the owner, and she likes to gossip, so it can take 15 minutes to drop off or pick up. Also, you have to pay when you drop off (never seen this before) and at $8/shirt etc., it's very expensive. read more

I use Lapels dry cleaning weekly. It is always a pleasure doing buisness with that wonderful woman that works the counter. She gets my uniforms to me in a very timely manner!!! read more

Showed up to drop clothes off. Checked their hours before going, even confirmed their updated hours on the door because of Covid and they were closed. Not sure how you can run a business like that but thankfully I found another place that was able to provide a service during their updated hours of operation. read more

I was in a rush and had just a couple days to get my clothes done and lapels worked very well for me and fit everything into my timeline. Thank you so much! Also excellent customer service! read more

I have never been charged so much. $9.00 for a shirt!! Outrageous‼My first and LAST time going there. Stay away‼‼‼‼‼‼ most places charge up front but not here. You're stuck paying instead of leaving. read more

I think Lapels does a fair job but, I believe the pricing is too high. There isn't any pricing posted anywhere in the store which raises a few eyebrows. I recently brought in 4 pair of pants and 7 shirts and my bill was $67 for dry cleaning....you be the judge. read more

This was the first time I've ever been to Lapels. I had 3 Alpaca ruanas that had been stored in a barn and dogs had slept on them. They were full of dog hair. I honestly didn't expect them to be completely cleaned. But when I picked them up they were beautiful! They actually looked brand new and they're at least 20 years old. I was absolutely thrilled. The woman at the counter was very friendly and helpful. I was so happy! read more

I went into Lapels the other day and the lady in there was extremely friendly, very helpful, and answered all my questions and even gave me a discount.. I brought in my very large drapes that needed to be cleaned of stains from my puppy.. In a very timely manner I received my curtains back, they were brighter than I've ever seen them before. They did an excellent job! I would definitely use them again! read more

Let me start by saying I've been doing business with this establishment over four years. It's currently under new management, I sent a 35 dollar t-shirt in for cleaning brand new! They ruined the decal on the front of the shirt and refuse to compensate for the damages. She ( the owner ) is a nice person but...she has very poor business practices. She lost a customer for life. read more

I would give this business zero stars if possible. Brought a cotton/linen blend sweater that was worn once. No stains, no issues. The establishment hung the sweater (called it a "blouse" on the ticket) in such a way that stretched out the neck horribly. The rest of the sweater, the hem and cuffs, was also stretched out. The sweater was an investment piece for a special occasion, so I was noticeably upset when I saw the results. The counter person offered to redo the sweater. I asked what the policy for reimbursement is for items ruined by the company. She refused to answer my question and said she doesn't ruin things. I called back later asking for a receipt since I paid for the dry cleaning at that initial visit to pick up the sweater. I again asked what the policy is for refunding if an item is not salvageable. She would not answer my question and tried to hang up on me. I told her not to hang up on me and reiterated my question. She said she would take care of my issue and said goodbye. And hung up on me. Well, the horrible Custer service encounter (the second bad one with the same person in the same day) made me decide not to trust them with a second attempt with my sweater. So I went in to get the item and again asked the policy for items ruined by their services. Of course, I was angry that a) I had to go in physically to attempt to get an answer; b) the expensive sweater was clearly not fixable--it was stretched way too badly; and, c) I am out the $$$ because of incompetence. THEN, she tried to blame me that they hung the sweater wrong. Mind you, when this business was owned by the previous proprietor, I never had this issue with my cotton nor my wool sweaters. In the future, will go to dry cleaners In Goodyear that have demonstrated an ability to clean one item appropriately. I was hoping a local place would be a better experience. Avoid this place if you have something of value or expense to be dry cleaned. read more

Jose and the team were very helpful and went out of their way to correct an issue to fix a pair of pants.