Terrible quality they made huge holes in my Burberry jacket…read more NEVER AGAIN AVOID AT ALL COSTS

I don't have much to dry clean anymore, but this will definitely be where I continue to go for…read moreservices. Friendly service and convenient location. Great job with clothing!

Picked up my husband's suit, two dress shirts and a tie. They were perfect! I will definitely use…read morethem again. The cashier was very helpful and pleasant. And the prices were very reasonable. I'm very happy to have found them!

I had a great experience at this cleaner. I was looking for one nearby in Surprise, but none were…read moreparticularly close by and open when I needed them. I was in a bit of a pinch because my long throw pillow's case was in need of a cleaning and it was not washer/dryer safe like I had assumed. I've seen at-home dry cleaning kits, but that idea kind of confused me, so I took the old fashioned route at Rite Cleaners. At both drop off and pickup, the employees were super nice. Best of all, my pillow case smells and looks brand new. Though I try to avoid buying dry clean only clothing and items, I would not hesitate to return here for future needs.

I inquired about having 4 patches sewn on military uniform, they replied with a cost of 6.50 a…read morepatch, and I agreed to do it... when he got the uniform, I provided a picture of the patch locations, and instructions on thread color and specifically said the patches could not be sewn through the pockets.. an hour later, he told me the patches on the pockets would need to be done by hand and increased the price to 10 dollars a patch.. When I received the uniform back, the thread color was wrong, all the patches are in random locations and not centered.. And they were sewn through the pockets.. THIS IS A MILITARY UNIFORM - you can't just do what you want... now I am paying the next guy 35 dollars to remove them and sew them on right.. NOT GOOD

From the owner: The Neighborhood Dry Cleaners is a pickup and delivery dry cleaning service…read more We pick up your clothes and will deliver them right to the comfort of your home!

Been using this company since 2009 always have received good service with friendly associatesread more

I went to Galaxy Cleaners to drop off a comforter and witnessed poor customer service from the…read morestart. An older gentleman ahead of me was trying to pick up his suit. His total was $18.88, and he handed the cashier a $20 bill. Instead of providing change, the employee told him he needed exact cash. The man was clearly confused, and another customer had to step in and give him change so he could leave with his items. When it was my turn, I asked about the price for cleaning my comforter and was told around $37. I mentioned I had a coupon texted to me and pulled it up, but the employee said it had to be "added to my account." When I asked how, she simply replied, "I don't know." If you're going to send promotional coupons, staff should know how to apply them. And as a business, you should always have change available for customers. Between the lack of professionalism and inefficiency, I chose not to leave my comforter and will be taking my business elsewhere.

I do all my military uniforms here, along with a couple of my buddies. The quality is always…read moreoutstanding, the turnaround time is fast, and the staff is professional and reliable. They always make sure everything is done right, and I've never been disappointed. They are honest and up front, they value quality or quantity. Highly recommend to civilian and military.

I brought a jacket to this dry cleaner and unfortunately had a very disappointing experience…read more The jacket originally cost about $490, plus approximately $120 in alterations, and had only been worn once. It was in good condition when I brought it in for cleaning. Afterward, the seams were pulling apart. Importantly, I did not select the person who examined the jacket. The dry cleaner sent it to their own seamstress, who documented that the seams were pulling apart. When I raised the issue, the owner initially denied responsibility. Later, I was offered compensation based on 80% depreciation, with the condition that the business would keep the jacket. I was also asked to provide the original purchase receipt. I located and provided my Nordstrom receipt as requested, only to later be told that it would not be accepted because the jacket was approximately three years old. For me, the biggest issue is not simply that something went wrong. Accidents can happen. The real test is how a business responds when a customer brings a legitimate concern forward. I did not feel the proposed resolution fairly addressed what happened to the jacket. I paid for the cleaning service and made a genuine effort to resolve the matter directly with the business. I am sharing the details of my experience so other customers can make their own informed decision, particularly when considering where to take clothing that is valuable or difficult to replace.

Used this location years ago when it was near Thunderbird and I-17. At that time they offered a…read moredrop-off bag with your information so you could leave your dry cleaning without waiting. It was a great system and one reason I trusted them. I no longer live in Arizona, but I recently had a wedding in the area and needed a suit and shirt cleaned. I decided to return to Express Cleaners because of my past experience. I dropped off my clothes Monday afternoon and requested Thursday pickup. I also asked for heavy starch on the shirt. I had a few other items cleaned with the same request. When I returned Thursday afternoon, my order was incomplete and one item was missing. The employee told me to come back the next day. I returned Friday and picked everything up. I trusted the order was correct and did not inspect the items before leaving. When I got back to my hotel, I noticed the shirts were not heavy starch at all. They were very lightly pressed. One red dress shirt also had a stain near the bottom that was not removed. That part is on me for not checking the clothes before leaving the store. I did pay extra for the heavy starch and expected the work to be done correctly. I tried calling the store so they could address the issue, but no one answered the phone. I now live in another state so there is little I can do about it. I am sharing this so others pay close attention when picking up their clothes. Check every item before you leave the counter. The quality and attention to detail were not what I expected based on my previous experience.

Best dry cleaners and great service! The turnaround time was so quick I dropped it off in the…read moremorning and was able to pick it up just a few hours later

I don't often write reviews but I have to say "thank you" for bringing my vintage Liz Claiborne…read moreblazer back to life! They carefully removed stains and pressed it so perfectl, its beautiful.

All four of my shirts were damaged, even leaving one of the fabric of my shirts frayed. There's…read moreblack markings all over them, and they handed them back to me as if I wouldn't notice. They said that they cannot do a refund, which is ridiculous. There's nothing in the business or in their policy that states they don't do refunds. I received contradicting information that they can try and get it out tomorrow morning, but if they can't get it out by tomorrow morning, then it'll have to wait till Monday. Which I need these items prior to Monday for work. How can you fix something on the weekend if the cleaners are off on the weekend? Do yourself a favor and to avoid your closing being damaged, go elsewhere.

Awesome folks, so willing to help in any way they can. I was crunched for time and they did the…read morealteration while I waited. INCREDIBLE service!!

Worst customer service I've experienced. They changed the price right in front of me and then acted…read morelike it was normal. If a business can't be honest or consistent about pricing, they don't deserve your money. Find another place.