This review is long over due! If I could rate 0 stars I most definitely would.
About a year ago I took my Siberian husky to this vet facility with a huge lump filled with fluid on his neck that formed from one day to the next.Upon arrival I was nicely greeted by the women at the front desk. Once getting into the room with the Dr. he rudely came In and forcefully grabbed his head to examine that huge lump. My poor Makaveli was scared and immediately started to back up to get away from him. Unfortunately, the Dr. had told me that he needed to drain that lump because it was going to burst, so I had to leave him there in order for him to get the help he desperately needed. The next day, I came to pick him up and he seemed to be okay. But once again , had a horrible experience with the Dr. He spoke to me as I was incompetent and as if I had no idea what was going on.
About a week later, I returned to have the draining tubes removed from my pups neck. With no surprise, the Dr. yet again had his ugly attitude, did not acknowledge me when coming into the room and AGAIN forcefully pulled my boys head to him. Once Makaveli started to cry and whine I proceeded to try calming him down by telling him he was okay and that I was there with him. Then the arrogant Dr. told me to be quiet and let him do his job because I was only making things worse and YANKED out the tubes from my poor pups neck. My poor baby was in obvious pain and tears immediately started to run down my face, the Dr walked out of the room and the nice lady from the front entered the room and then told me "He's had a bad morning that's why he's so grouchy".
I do NOT care how bad ones morning is. If you have no control over yourself because your MOOD controls you, then I highly suggest you reconsider your profession. Whether you're a human or animal doctor you should never treat living things in such manner. This was by far the WORST experience I've ever had at any vet facility.
If you are considering bringing your furry family members here, I suggest you stay away. I'd much rather make the drive to Bakersfield where I know my babies are in good hands of people who truly care for the wellbeing of our fur babies. read more