We went here The 4th of July weekend, and though it's always sad to see so many animals needing a…read moreplace to call home, the entire experience was as good as it could be. Though busy (they were offering a no-adoption-fee promotion), the staff was exceedingly sweet and helpful, and you could tell everyone there was doing as much as they possibly could to help the people seeking assistance. There were many dogs that looked like great options - but unfortunately, we could only adopt one at this time. This said, the dog we took home is truly the best! We think she's a Visla/Chihuahua mix; she couldn't be sweeter or more kind to our little Chiweenie. On top of the staff being top-notch and the facilities being as clean as they can be, the fact that they sent us home with a bag of the food our dog was eating + a bag of treats + got her registered for us + gave us a nice collar and leash + had given him flea meds for the month - we truly could not have asked for more. If you're looking for a new pet - go here! Don't buy a dog - support this center and save a dog currently living in a sad place.

Lady at the front desk on the surrender side didn't even look up from her phone when talking to me…read moreand when I tried explaining i found a cat on the street almost getting run over she rudely said we don't take cats when I was referred there by another shelter

Terrible customer service. "HELPING PETS", went there to see if they can help take in two adorable…read morepups that were dumped in my yard. Rude lady comes to take a look at them just to say she can not take them in due to them being "sick". Mind you this lady isn't even a vet or technician.They were going to charge me $30 a piece for each of them to intake them. Lady suggested to take them to KCAS instead not knowing they'll probably get killed there and possibly not get adopted.Very unprofessional. Wanting to diagnose these babies without running test or even being certified to say exactly what's going on.Do not come here, waste of time, and clearly only want your money, makes sense coming from a non-profit organization.

If you're looking to adopt a pet, I would highly recommend visiting Bakersfield SPCA's website as I…read morewas told that it is up to date with all of the current animals that are available for adoption! It's a little difficult to get ahold of this place over the phone, but once you do, they only take same day appointments & you have to call on the day you want to visit + hope that there are free appointments. We visited to view cats and were helped shortly after arriving. According to the front desk, if the animal that you're interested in picking up has already been spayed, you can take them home the same day! Or, if they have been, they either try to get them spayed/neutered the next day, or by Tuesdays (as those are their spay/neuter days). We unexpectedly found the perfect little baby to take home, 20 minutes, a bit of paper work + calls to my apartment complex and $100 later, we were given all the paper work / vaccine records + a bag of kitten kibble! Make sure to bring your own carrier if you're really looking to pick up a furry friend on the same day. The only thing I didn't like was finding out afterwards that our little boy hadn't finished his course of vaccines. A friend of mine has adopted cats from an SPCA before & because they hadn't finished having their vaccines, they were able to go in to the facility to finish off their booster shots free of cost.

Pet sitting. Absolutely wonderful service and my cats liked her. Can't ask for more than that…read more She'd come by once a day to feed and play with my kitties. I love that she sent pictures every day. Also, her rates were reasonable. Highly recommend.

Save your money and use Rover. Cheaper and more employee options. It's a great idea in theory but…read morethere is one main employee and things are not done to my standards especially for the price and overnights. I always spend hours fixing all the missed items and my animals did not get the attention they deserved. Drop ins always felt rushed and over nights did not mean more time caring for the dogs and cats. I have cameras and there's no way to be in and out so quickly if they had done what was on the list. Tried to speak with Kara about the extra service charges and paid $1200 for one week because I have foster cats. This entails scooping two extra litter boxes. Also the employee has broken two of my vacuums and all these issues were never communicated to me even though I would text every day. Sorry for the negative review and best of luck in your endeavors!

I adopted my boy Stan from here. Absolutely sweet thing. The foster parents are so caring and…read morepatient. You could tell that the foster parents love and take care of their animals very well. If your looking for a pet, gotta give this community a shot

We recently adopted a puppy from this organization. Aleshia contacted me when I applied to adopt…read moreher and answered all of my questions right away. I didn't have to wait at all which was amazing! Communication with her was so easy! I have had four dogs (including the one I have now) in the past but this puppy is the smartest and easiest pup I've had. She is healthy and eats well and I can tell that they took really good care of her before they gave her to me. I strongly recommend adopting from here if you are thinking of adopting. I am thrilled to have found this organization! Anais

This place is pawsitively amazing! They're a nonprofit…read morededicated to helping more pets get spayed and neutered while keeping our furry friends healthy and safe; which also means wallet-friendly vaccine prices! (Seriously, thank you!!!) They take walk-ins Monday through Thursday from 10am to 2pm, and you're in and out in about 15 minutes. The staff is the sweetest and gave my pup ALL the love , tail wags approved!

Staff is amazing and friendly. I called and asked for help after my dog got spayed cause she was…read morescratching near her incision and they gave me ointment to help. Very easy to communicate with, definitely recommend.

I somehow got so lucky and found my little Mimi who is a full breed Yorkshire Terrier. I found her…read moreon adoptapet available at the Culver City pet smart through Shay's Strays. So many people were looking at her and wanted her that there was a lottery system where we all put our names onto sheets of paper and the first name called got first pick so it was fair and no one could get upset. Many of these puppies were adopted. At the time, Mimi was 1 of 2 full breed yorkies. She already had her first round of shots so we only had to get her 2 more parvo, etc. My experience here was excellent. Adoption costs were $850 with $50 refund if you can prove later down the line that your pup got spayed. After I spayed Mimi I showed proof that I obtained from our vet and got my refund from Shay's Strays. This was one of the best decisions of my life. Mimi is so incredibly well behaved, so smart, and I almost feel like Shay's Strays taught her how to sit and come here before I got her or she's just an incredibly smart yorkie. She also already knew her name! My fiance and I couldn't find it in our hearts to rename her because her ears already perked up to Mimi. I really do feel like they took really good care of their rescues here. Either way, I consider myself so so lucky and I cannot imagine my life without my little Mimi. Very very grateful for this place and highly recommend if you're in the LA area or in Culver City to please rescue your future best friend from here. Thank you!! I honestly feel like my life has been more fulfilled since we got Mimi from here.

UPDATE: Searching…read morefor Rocky (aka Romeo's littermates!) He was born in August of 2021 and all of them came with R names (Romeo, Ringo, etc). Please dm me on yelp if you would like to meet up!