I literally love Tj Max and today(10/7/25 @6:30pm) Belen was beyond helpful and had outstanding…read morecustomer service. She helped me find exactly what i was looking for. I thank her for being so kind!! Shout out to Belen!

The store was so organized & they had a great inventory! Everything was very clean kept throughout…read morethe store. I was pleasantly surprised they had a full inventory. A lot of clothing was on clearance so I went a lil crazy but I deserve it :) Great brands for skin care, hair products, etc. i couldn't believe they had the Mixxed Chicks line for under $10! Score! I didn't really care for their shoe selection but everything else made up for it! I'll definitely be back when in town!

I just left this store and am not leaving with a positive experience…read more The clothing was nice enough but the salespeople were completely inattentive and unfriendly. They did not greet me when I walked in nor asked if I needed any assistance as they passed me on the sales floor. When I walked into the dressing room the attendant looked at me as if I was in the wrong place and acted as if I should just know that I'm supposed to walk in to try things without letting them count how many items I have. Very lame experience, I didn't buy a thing and I won't come back

My wife's favorite spot to shop. This Loft has a lot of floor room. The back left corner has petite…read moreclearance and the back right corner has regular clearance. She has always found some great deals on the clearance. They have some fantastic sales too, depending on what you are looking for. Definitely a place to pop into if you are looking for reasonably priced quality apparel.

I walked into this store this weekend (never seen it before. But I'm also from out of town) Lots of…read morecute clothes, and the girl working was sooo nice (which is the only reason I'm giving one star.) The day after shopping I decided I wanted to part ways with a couple of the things I bought. I went into the store and the lady told me they don't do returns. Which should've been stated at time of purchase. Nor did I see any signs about that. All the tags were still on the clothes and it had only been maybe 24 hours. I can tell you I won't ever be shopping here again. And for the next person buying things, MAKE SURE YOU 100% want the stuff

If i spend $36 on a single shirt, it better not fall apart the first day i wear it! My first time…read morecoming here and I'm absolutely disappointed. Overpriced crap.

I love this store! I always find something cute. And they carry larger sizes. They have sensible…read moreclothes as well as trendy fashions. Shoes, bras, underwear, everyday clothing, dress-up clothing, jewelry, and more! And the associates are always so helpful! Sometimes I feel that they are a bit pricey but I end up wearing the quality clothing for years. And they do have great sales and a clearance section.

I purchased several items from the online torrid store. I had recently moved, and Torrid had…read morecorrectly sent bills for previous purchases to my new address. After completing the most recent online order, I noticed the order had my old address. I immediately called the customer service number to let them know that the address was incorrect. The person I talked to said there was no way to change the address once it was at the warehouse - which made no sense to me. I called back about an hour later, and the 2nd person said that she would call the warehouse and get the address changed. The change was never made, and the package was sent to the wrong address, and I never received it. Since then, I have been plagued with calls from Torrid and the Torrid credit card company about payment of goods I never received.

Cute clothes and store is nicely laid out. Had fun with my sister trying on clothes and found a…read morefew to take home. Great style and lots of fun dresses. Nice variety for all ages.

Love this place! Best new boutique in the Tru-Cities. Owner is so sweet and she has style! Need a…read morenew outfit or gift, this is THE PLACE to go.

Since I've found Sugar Pop (next to golds gym in kennewick) whenever I need clothes I go here…read morefirst. They've got sugar cute clothing, jeans, shoes, purses, and tons of accessories. And the best part is its all really decently priced! I got la idol jeans for $35! The staff is all really friendly and helpful too

My husband and I purchased a cream colored sectional from Macy's and bought the extended warranty…read more We noticed they used different leather on parts of our furniture. We hadn't even had it a month and one of the seat started separating on the leather. I called someone out three times and they would not do anything. Do not buy furniture from Macy's! We paid over $5,000 dollars and what a waste!

It was good the lady that did my hair was very nice and did it very well I didn't catch her name…read morebut she started in October and had blond almost white hair and did goats in 4-h. She is a very good hair stylist and hope she gets more compliments in the future.