This is my flagship Home Depot. I often come here for lighting and electrical needs and am very…read moreexcited about their fuller stock of LED bulb options. Usually all of your bits and bobs are in stock. Seasonal items are often available earlier. The store is easy to navigate and always has a staff member in sight of the popular sections. I've never had an issue purchasing or returning at this location and most of the employees remember me because of my frequent visits. This location is a lot easier to get to than Henrietta or Irondiquoit and has a lot less traffic. I recommend before visiting, use the Home Depot App to check if things are in stock. It is usually spot on. The staff is always willing to help or find someone who can. Some of the staff are a little quirky in their humor, so as always be kind and rewind.

I have been going to this Home Depot on Panorama Trail for years. It's my favorite Home Depot in…read moretown. Yes, sometimes things could be very busy or take longer time than expected to figure out any issues but in general I prefer to go to this Home Depot than any other one in Rochester. My favorite staff there are Fatma, Albert and Josh (from appliances). Too bad Josh left Home Depot, he was the one who figured anything and everything out in the computer system when it comes to sales, exchange, refunds and returns, in general. I'm sure his replacement is also great but I haven't experienced that, yet. I'll keep shopping here. If you know that you need an assistance from a staff member then make sure to go during the week M-F between 8am to 5pm to be able to get their best help. Yes they open from 6am but not all staff are there at 6am.

My husband went to this location to purchase a Kubota ATV and the salesman was not helpful at all…read more The salesman was very prejudiced!! He treated my husband as if he did not want to help him at all! My husband asked him if he had any Kubota ATV's and very rudely the man said NO WE DO NOT and my husband then told him that another salesman had called and you guys told him you had 2 available. And the rude salesman said WELL THEY TOLD YOU WRONG! And my husband said do you know of any other dealerships that might have one and the man wrote a name on a piece of paper and my husband looked at the paper and asked the salesman if he had the address and the salesman said NO YOU CAN LOOK IT UP!!!! Really, is this the was you do business!! This salesman should be fired!! How can you treat customers this way!!!

Great customer service. Very knowledgeable....and they don't mock me when I do really stupid things…read moreto my equipment. I'm in West Irondequoit and the trip to Mendon is well worth it.

I don't rent a lot of equipment. A co-worker recommended…read moreCedar Street. No issues. Great staff. No surprises. Friendly and knowledgeable. I'll be back to rent and/or purchase. 5 Stars ! Thanks

I bought a Cub Cadet RTZ zero turn at Cedar Street Sales and Rentals 2 years ago. After two years…read morea front tire (made in China) rotted and needed replacement. Brought the wheel and tire to this business for replacement. They sold me a tire but would not mount it-really! I bought this mower at Cedar Street instead of Home Depot or Tractor Supply because of the service. This was not good service or customer support. Not a good business model. I am very disappointed because because I want to buy from a locally owned business with good service.

I've gotta shout out to this business. First, very professional customer relations. Second, their…read moreservice department did every step right. They picked up my snowblower (Ego battery powered), diagnosed the problem then involved the manufacturer to engage the warranty for the parts and labor. Nice job folks.

Recently gave this store a try by buying a Stihl chainsaw and polesaw. I was told by the store they…read moreservice the equipment, I thought great! I had to make four additional trips to the store as the polesaw was install incorrectly twice. At 20 minutes each way it adds up. This does not make me feel confident in their service work. I will not be buying any more equipment from them. Only giving them two stars because staff was friendly but not knowledgeable on what they are doing. I would go else where for power equipment.

There's an old saying that goes "Good and cheap isn't fast, good and fast isn't cheap, and cheap…read moreand fast isn't good. Somehow, The Appliance Shop was able to nail all three! I found a refurbished washing machine (that works great!) for under $200, and for a small delivery fee, they installed it and took my old machine away...the next day! They arrived at the early point in their delivery window, and the whole installation took about 15 minutes. I am absolutely pleased and can't say enough about my experience with The Appliance Shop!

you can go to home depot and get things cheaper, they are not budget friendly. they weren't very…read morefriendly when we walked in. it was 400 just for a stove, at home depot it's 249.

First time there to pick up a tool and a few parts to fix a leaky tub drain…read more Staff was courteous, knowledgable and helpful. Head and Shoulders compared to my usual expereince at Home Depot.

Emma Ludwig is amazing! She was a valued team member for our kitchen demo/remodel which led to our…read morebathroom demo/remodel. Great ideas, resourceful and have highly recommended her (& Ferguson) to friends & family! We'll continue to use Emma's expertise in the future. Thanks, Emma!

Ferguson has a great showroom and a lot of products to…read morechoose from and that's about all I can say good about them. I would never shop here again after my experience today. I had an entire kitchen quoted and ended up only pulling the trigger on just an oven. I'm now very glad I didn't buy the rest from them. First, we discussed in the showroom about the struggle of delivery we had in the past, so I know for a fact we discussed delivery terms with the sales women. Fast forward to today our oven gets delivered at 7am (were told between 8 and 10) and the guy says he doesn't go inside houses. How exactly are you supposed to offer delivery and not go in the house? He ends up dropping it at our back step outside and its supposed to rain today. So now we both have to take time off work and struggle moving this oven by ourselves before it downpours. We called and got forwarded to about 5 different people, only to be told there's nothing they could do. I brought up the fact that this is definitely something we discussed at our appointment to which I was dismissed and told "that's just their policy". I find that asinine, god for bid they had an elderly customer... How does a company selling appliances have that type of policy? With an upcoming remodel, they lost out on a good opportunity. I will never buy from them again, and I would NOT recommend them to anyone.

Had to stop on here for some work items and really didn't want to drive to far, thankfully Avon has…read morethis harder store right in town. There two doors one for the hardware section and one for the auto side, but once inside it's all open. The store is bigger than I thought it would be. A very nice gentleman greeted me immediately and offered assistance, he helped me to the paint section, I easy located what I needed and while he mixed it up I took a look around. Lotta of household items, garden tools and other helpful products. I picked up a clearance scraper blade for changing up my registration sticker. I also had a few keys made, super fast and a great price. I was only here for about twenty minutes. Really appreciate the service here.