Trouble elec problems. Excellent service, pick up, delivery,…read morediagnosed and fixed without just replacing parts, fair price and did what he said he would do!

From the owner: Offering high quality service and repairs on all brands of ATVs, Dirtbikes, SXS, Motorcycles,…read moreSnowmobiles, Mowers, Equipment, Trailers, and more! Engines and Suspension can be shipped in for service. Located in Bergen NY, services by appointment only.

I brought my 2013 Ford Edge to Kolb Family Automotive for multiple electrical issues including…read moreclimate control problems, windshield wipers not working, an airbag light, and service advance trac warnings. Their online scheduling system originally booked my appointment incorrectly for 4/2 instead of 4/3, but they did agree to still look over the vehicle, which I appreciated. After diagnosing the vehicle on 4/3, they contacted me with recommended repairs and I approved the work. My vehicle remained there for over two weeks and I picked it up after hours on Friday, 4/24. Immediately after pickup, I realized several of the original issues were still unresolved. The windshield wipers still did not work, the airbag light was still on, and later I discovered my backup camera no longer worked and the ambient temperature display now only showed dashes instead of a reading. I texted them that same evening regarding the unresolved issues. A few days later, I was told the wipers had essentially been forgotten about after another repair was completed and that the airbag concern was not something they worked on due to liability reasons -- something that was never communicated to me upfront despite being one of the main reasons I brought the vehicle in. The only repair that appears improved are the brakes, however now the vehicle shakes while braking. I can finally turn the heat off, but now my AC no longer works either. What was most disappointing to me was the lack of follow-up afterward. I sent a respectful message explaining my concerns after picking the vehicle up and never received any response. At that point, it stopped feeling like an honest mistake and started feeling like my concerns simply were not important. I understand older vehicles can be difficult to diagnose, but after spending a significant amount of money and being without my vehicle for over two weeks, I expected better communication, more thorough follow-through, and confirmation that the original concerns had actually been resolved before returning the vehicle. Overall, I left feeling frustrated and disappointed with the experience.

I could not be more satisfied with the entire team. Great service from start to finish. The price…read morewas more than reasonable. I had my car back in less than 2 hours, awesome job guys. I would recommend Kolb Family Automotive to family and friends, and anyone having issues with their vehicle. I know they will be my choice.

I called them this morning about picking up a hunk of junk that my fiancé bought…read more The guy was very pleasant on the phone. He asked for details about the truck & he said he'd give me $200 for the truck. He said it would be between 10:30-11am. I went to my mom's & waited for his call. I met him down the street , he came, removed the plates in 20 seconds, took the title, gave me my $200, yes I say MY $200 and I came back to my mom's. He was very quick, and it was a lot smoother of a transaction than I thought it would be. Ty guys !!

From the owner: We Buy Junk Cars for More; Payment On The Spot, Best Customer Service In Town…read more   We are looking for junk cars of all kinds. Any vehicle with a dead engine, bad tranny or old battery is worth good money. All trucks, cars, vans and suvs running or not are paid on the spot. Junkers and clunkers of all shapes and sizes are wanted in this market. Vehicles that are still running may bring a little more money especially newer models. Large trucks, small trucks, 4 cylinder cars, 6 cylinder cars, 8 cylinder cars, Huge vans, minivans, conversion vans, suvs , 4x4, 2 wheel drive, rwd, fwd. All vehicles are paid on the spot. Always a free tow. Let us help you remove that unwanted car and make some cash in the process. Feel great about auto recycling!