Amazing, efficient service. Was very communicative, and helpful. He went out of his way to get…read morethe job done for my tights timeline. He was also the cheapest quote.

Chris was excellent! He worked with my very tight deadline - he definitely came through for me. I…read moreneeded a hitch put on my SUV to get my trailer and I only had a few days to do it. He was the cheapest and most efficient person I found. I highly recommend him.

I needed a car inspection done and normally I would just go to the dealership but they were beyond…read morebacked up.. a month out. I started calling around to local places... everyone else were either booked out for the next few week, sticker machines not working or some other issue. I'm called Total car care and they were great. Not only did they have me come in right away they fit me right in. Took less than an hour and John was so professional and friendly. Amazing local shop that I highly recommend!

I cannot recommend this business highly enough. If you're looking for people who have the…read moreprofessionalism and ethics of old skool business owners this is it! They were able to get my car in the same day I called And finished it same day. No run around. No inflated charges. just great service at great prices!

I needed a hitch drawer primarily for a bike rack to be mounted on a 2024 Kia Niro PHEV. The hitch…read moreneeded to be ordered, which took two weeks. After two weeks of not hearing from them, I called and they said it had just arrived. The next appointment available for installation was a week out. They said it typically takes 90 minutes to install, so I decided to wait while it was installed. It took 4 hours. The mechanic who installed it apologized for the delay, and said it took longer because the schematic he had did not match the vehicle. The next day we made a 7 hour trip, and then returned the following day. We heard a rattle coming from the back of the car, so when I got home I looked under the bumper and found quite a mess. The rattle was due to the wheel-well and rear bumper cover not being reconnected. The wiring was very sloppy, with wire ties not trimmed, poor crimps and the wires hanging down without being attached to pre-existing wires. I went back to Brad's the next morning so they could see the poor workmanship and correct the problems, which they took care of in about 5 minutes. I asked to speak with the manager and suggested that I should be compensated for all of my time and trouble. The total bill for the hitch, wiring and installation was $775. The manager offered a $45 refund of the amount that was overcharged due to a error she found on the Curt website which incorrectly stated the retail price. If I had not had trouble and complained, I would have paid $45 too much, not to mention the very long install time and aggravation. At this point I researched the price of the hitch available from reliable resellers such as Tractor Supply, UHaul and others who all listed the delivered retail price of the hitch for $145 less than what Brad's charged me after the $45 refund. The installation of the hitch was $110, and the installation of the wiring was $135. Buyer beware, do your research first!

They closed the door in my face at 4:20pm after I called prior and they said they closed at…read more5:00pm... The sign on door said 5:00pm...The answering machine when I called at 4:30pm said they closed at 5:00pm.. When I asked an employee, who was outside trying too get his car started, "are they closed?".. he looked at me and said ".... maybe".. I said "at 4:30?".. He ignored me.. One (1) ghetto star they get from me they get...

I have been taking every vehicle my family has owned and referred to every single person that I can…read morefor close to 20..It has gotten to the point that Sharon recognizes my voice. They never have ever overcharged me for anything.. Ski is very upfront with repairs and even suggested repairs. Honestly, I am not sure there is a better garage in Rochester!!!!!

It was absolutely horrible. First off I was passing by and needed AC checked., $285 later I was…read moretold to come back in 2 weeks to check for leaks and Also got an oil change. Well after their service I am now 2-3 quarts short of oil, filter does not look new at all and my Starter was arched in the process. Now here I am $1000 in damages later only for them to deny their responsibility and accountability for what they had done . Car was in tip top shape before dealing with them. My RED FLAG was the amount of people that were coming in and out to have work redone or checked!!!!!! That's when I should have RAN. Very unprofessional as I called them with my Mechanic on the line and they just kept Hanging up the phone. But You Know What, Karma is a MF'r and it's REAL!!! Watch Out, Because it's coming, it always Prevails!!!!! KUDOS to a Real Bunch of Losers!!!!!!

Bought a new car recently and went back to these guys for another set. I was delighted to see that…read moreTravis is still the sales and fitment expert and that Chris is still doing the installs. My new set of 20" staggered wheels look awesome!

budgeting. I own a…read more1999 Toyota Corolla. My rim busted and I needed to get it replaced. Being an aftermarket Rim, Vanderstyne Toyota where I originally bought my car, Wouldn't touch it. Since I didn't buy my tires from Wal Mart, they refused to service me. BJ wholesale automotive, didn't even answer their phone. Little did I know in my distress that luck, would soon change. I came across Auto Expressions 630 West Ridge Road 14615, (585)467-9960 I called, they quickly set up an appointment and asked me to come in. The Owner Bob, is very knowledgeable knew exactly what I needed, and was able to service my car right away. The work was done well, I didn't have to wait a very long time, but most importantly, I didn't get charged a whole lot of money. From now on; Auto Expressions is going to get all of my business. Mark Siragusa

I have been going to Perinton Auto for several years now. They are skilled and accurate when fixing…read moremy cars, and beyond that, they are kind and helpful always. I genuinely feel that they care about their customers!

Moved from Atlanta 4 years ago and have been trying to find a good garage since. I've been here 3…read moretimes now, always treated fairly, good communication from the owner about what's going on with my jeep. He's alway come in at or below (yes below!) what he quoted for repairs. They're busy, but that's because they're fair and honest, which is hard to find. Highly recommend.

Brought in a Apple CarPlay unit for them to install in my call. They ordered the parts needed and…read moreset an appointment to install it. Originally they quoted around $350 to install, which i thought was a bit steep at the time (mind you, I don't know anything about labor costs, part costs etc.) but didn't really care since I knew they were professionals at this. The appointment was quick, dropped the car off for about 2 hours and they did a excellent job! The price ended up going down to around $225 which i thought was a great deal! Functions perfectly and the sound is crazy good! Recommended to my family members, since they also were looking into installing Apple CarPlay units to my car. They also have financing plans!!

I had a problem with an aftermarket lift kit install I did myself on my Jeep. I went to multiple…read moreshops and none would work on the Jeep because of the aftermarket parts. One of the mechanics I went to recommended Auto Finishers and I'm glad he did. They got to the root of the problem and fixed it with some great quality work. I was worried about the price given the amount of work needed but when I got the bill it was not bad at all. I definitely will be back!

Well I had a little problem with my truck, "Black Nell". The engine light came on. So I drove over…read moreand they ran a quick test on it, there was a problem which pointed to the catalytic converter. They scheduled an appointment for a week out. I went out there first thing this morning and checked in. A few minutes later their shuttle driver brought me home. The gentleman's name was Domonic. I found Domonic to be just like every other VanBortel employee. Very polite and professional. As always I must say I'm pleased with all divisions of VanBortel. Sales, Service, Customer Care. And always remember to buy a warranty with your next car purchase. A great benefit they suggest to their customers. And it saves the $$$.

"Quick lane" is false advertising for the service end of this dealership. I drove 20 miles this…read moremorning for just an oil change, was treated by the service team with a paper mat placed in my car, and was told once I entered the waiting room there was nothing available til next day, and was told that in rather an abrupt way. Bad enough that this wasn't truly a "Quicklane" but also that the service team wasn't aware that they weren't taking more customers for the day by 9:30 am.