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Eksten Autoworks

5.0 (4 reviews)

Services - Eksten Autoworks

Auto maintenance

Auto repairs

Routine automotive maintenance

Eksten Autoworks Photos

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5 years ago

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11 years ago

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Independence Car Care Center - Clean, spacious waiting room

Independence Car Care Center

(20 reviews)

Maplewood

I have used Independence Car Care Center's services four times already and I am extremely satisfied…read morewith the results. Jeff, Pam and their team are very professional, friendly and honest. They go above and beyond to help you when you have an issue. I am very grateful for their exceptional work and great service! They are the best!

Unfortunately, I cannot recommend Independence Car Care. Took my sons truck there for repair and…read more$1,200 later the problem was not fixed. Was told they fixed what my son said was wrong and admitted they did not read the codes showing on the dash OR test drive the vehicle when done. Sent me to a specialist for a 2nd opinion who said a mechanic should have known the repair was not going to fix the issue based on the codes. Shared specialist findings with Jeff, the owner of Independence, who immediately went on the defensive. Disagreed with specialist's findings, denied knowledge of conversations we had with his manager about issues with the truck and scheduling the repair, made excuses for why they did not properly diagnose the main issue and share this info with us. Acted like my son and I were the mechanics, and they just blindly followed the single note on the drop off envelope and ignored all conversations. Additional note... when the Manager called with the price quote they found "additional" work on a ball joint they recommended. We said to told them not to repair the ball joint and they responded that they'll just go ahead with repairing the transmission. The day we picked up the truck the transmission was still not working, engine codes still on. Owner refuses to refund or discount any of the repairs they did that per the specialist should not have been done.

Hudson-Titus Service

Hudson-Titus Service

(6 reviews)

Monday after work I stopped by Wegmans to pick up some groceries and got a flat tire. I hustled…read moreover to Hudson_Titus Service where I have bought gas for years. There was 20 minutes before closing. They got me in and fixed the tire but advised and warned me I needed a tire due to the 3_eights bolt hole in the tire.So I ordered a pair of tires, called my boss and took the day off. Next morning Tuesday I went to their shop and waited for the tire delivery,nothing. I waited all afternoon and Bob the owner got on the phone and so did Brian his mechanic. They made a few calls to their tire distributor and asked where my tires were. They were told a few stories. Bottom line, no tires. So I came home at 5 O'clock hoping that the tires would be delivered that evening and I could get them Wednesday morning. I went there there Wednesday morning after another day off,no tires. I was forced to go elsewhere for tires. My boss was getting annoyed. I was pleased with Bob and his mechanic how they stayed on the distributor, calling him, asking what the problem was with delivery. And Bob said he's had problems before. And after it happened to me he apologized and said this guy is going to get a piece of my mind. And I may add that Bob didn't charge me for repairing the flat the evening before, hey I ordered 2 new tires from him, and have bought gas there for a long time on weekends when I prepare for the week. I really respected Bob and his staff for their customer courtesy. I was impressed with how organized his store is. He has built a good business for himself. He was fair with me!

I needed my tires filled with more air, and they just did them for me when I asked. So friendly,…read morequick and knowledgeable. I am beyond grateful for this kind of service.

Eksten Autoworks - autorepair - Updated May 2026

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