Slow, they don't look you in the eye, and they never answer the phone. Go somewhere else! I'm…read moreChanging pharmacies!

It's a convent location just two blocks from the metro station. However here on a Monday morning…read moremany food, drink and snack items were out of stock. One large food refrigerator out of service

I purcha from the store clerk from a shelf behind the counter what I thought was a 3 in 1 home test…read morefor Covid, flu A, and flu B. I turned away, took 3 steps toward the door but still is close eye sight of that clerk, then realized that the home test purchased was Covid only. I turned and approached that clerk, handed him that purchased test kit for exchange, and was directed to the rear of the store to the pharmacy where I found the 3 in 1 test kit. When I returned to pay the balance in that exchange ( about $2), the clerk discovered that the prior mistaken kit couldn't be returned or exchanged. He called the store manager. Both of us, the clerk and I, told her the mistake and that I had never left the store or the clerk's sight. I literally had the mistaken purchase for just 30 seconds in my hand. She adamantly refused to assist in correcting the mistake or refunding my money. She claimed "the CVS system will not allow it. There is nothing I can do." I purchased the second and correct test kit. My wife tested POSITIVE for influenza A. I won't be going back to any CVS if a soulless computer runs all customer service.

Shopping at this CVS was an enjoyable experience. It's spacious with all the usual CVS goods well…read morestocked on the shelves. The self-check out line flowed smoothly and I even got $10 off at the end. The staff were very friendly and helpful!

Pretty basic Walgreens, and the Pharmacy looks smaller than it is. Counter help is ok. Most store…read morestaff seemed to be milling around a lot today (Sunday) as I waited for prescriptions. As much a connivence store as a drug store. Prices are "ok" but not anything to crow about. Lots of items are locked up. Ok in a pinch, but the store seemed more oriented to selling "stuff" than medicine.

Over this place. Last time I'm doing any prescription there. They hold my prescription until the…read moreday I'm actually due to take it and even then I have to call them o have them fill a prescription that they've had in "delayed" status. I've not had this issue anywhere else. Not even another Walgreens. They require their customers to do their job of organization. With this poor organization id ensure that you're getting what you're supposed to

Stopped here on a Sunday morning and it was calm, clean, and well stocked! I had 2 employees at…read moreseparate times greet me and ask if I needed any assistance. Super friendly! This location carries items that my stores do not (looked at 4 different ones) - so I was very pleasantly surprised I could find them here. I stopped in on a whim while at Aldi across the parking lot and am so happy I did.

Do NOT bring photos here to be developed. I brought a camera here last month, followed the…read moreinstructions for mailing, and never heard back. When I dropped off the camera I mentioned the seal on the bag was not great and was told it would be reinforced. I didn't hear back for weeks and stopped by a few times to inquire about possible delays and was given different information by every employee I spoke with. I was finally able to speak with an associate on the phone who was extremely helpful and worked hard to inquire what happened to my photos. It turns out that the bag was not sealed and showed up to the photo facility empty. I'm very appreciative of her hard work getting to the bottom of what happened, but frustrated because my photos were lost due to an issue that I asked another employee about and was told would not be an issue. At this point I know there isn't anything that can be done, but I hope this prevents this loss from happening to anyone else, as these photos can never be replaced.

The folks behind the pharmacy counter are working had all the time. The lines can be long but the…read morestaff tries its best to keep up. And the pharmacist is smart and pitches in at the country when needed. Hear me clapping!

Very inconvenient. Very long pickup time. Computers down wasting lots of time. Not helpful.read more

Under no circumstances should you use this pharmacy for your prescriptions…read more I've been using this cvs for years and not have a single positive experience here. Every time I go to pick up necessary prescriptions, they mess something up. The techs are all incredibly rude, and I have seen one woman there make multiple people cry as a result of her attitude. The pharmacist, Vela, is terrible at her job. The pharmacy constantly mixes up prescriptions, says they are ready then are confused why you are there to pick up prescriptions, and fill prescriptions without notice when they are not on auto fill. This has caused many problems, as they refuse to fill them when they are actioned, because they secretly filled it without notice. These people hurt people. They don't care that they hurt people. They lie about actions. They make sick and old customers cry. These people should lose their license. While I will not be returning, I will be reporting these people for the good for others. Whatever you do, go anywhere else.

Dead flowers from CVS and they wouldn't take them back. I bought these the day before Valentines…read moreDay. They never looked healthy, however I put them in spring water with the fertilizer and they looked the same dead leaning over.

Very poor communications and customer service in the pharmacy. They told me earlier this week gat…read moreour family's secondary insurance didn't cover our meds because the secondary insurance did not know the information about our primary insurance do I made sure that they did. When I called today to check in the status of our medications, the pharmacy tech said as of 2025, Walgreens no longer accepts our secondary insurance! Would've been nice to get that information before March! Also, according to their website, Walgreens does accept our secondary insurance, which makes sense bec they've process rx for many months in 2025 for our family.

Unfortunately I have to mark down a star at this Walgreens now because of the disorganization. It's…read morenot the worst Walgreens but they often create more work for themselves. Address the lines first, then restock your floors or pharmacy. Customer service should be first.

I've had great experiences here; the pharmacy staff is great at following up about questions - the…read moreCVS app makes it easy. They are friendly and helpful. Keep up the great work!

No stars is more accurate. Was told today my prescription (that I desperately needed) was ordered…read more I asked him to check another pharmacy so he looked in the computer and said there was one that MAY have it. I asked if he could call them and he said no. So I asked him for the number! Geez! Then I spent 15 mins in phone hell loop as you can only leave a message for a pharmacist now, you cannot be connected to one! Apparently, this is a new policy. So, I drove to the other location and the guy said he had to contact them as it was still in the other store's system. I wished him luck and I'll wait for his call that he can fill it. What the heck?

Parking is the problem here. Don't worry CVS you aren't alone. Alexandria is Alexandria. There are…read moreother businesses affected by this. Having a splitting headache the other day, I was grateful this was here. The ibuprofen helped a lot. Then again it usually does, and I was happy to use a coupon for non prescription sleeping medicine. That helps too as it's like Mike Tyson. TKO! They do have a lot of employees here. I appreciated their assistance checking out. Sorry not sorry as the self checkout is a ridiculous concept. Others may feel differently which is okay, just a preference. Pricing here is fairly competitive, and I applaud them for removing tobacco products. Well done! This store is clean and organized.

I needed a prescription filled this morning before I got on a flight. The pharmacist was incredibly…read morehelpful and expedited filling when I appeared at the window at opening. She was kind and thoughtful and made a bad morning better!