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Alexandria, VA

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Safeway Pharmacy

3.5 (2 reviews)
Open • 9:00 am - 8:00 pm

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CVS Pharmacy

CVS Pharmacy

2.7(37 reviews)
6.9 mi•Old Town Alexandria
•$$

This is a fairly standard CVS located in the heart of Old Town. Staff is friendly and the store is…read moreusually clean and well organized. They frequently have an employee by the front door managing the check out machines and greeting entering guests to see if they need help. They have a small selection of fresh fruit, premade sandwiches and healthier snacks at the front, which is a nice option. They heavily use automated check out machines here but only one accepts cash. Overall, no complaints on this store except that the selection is a bit limited, but that is a function of the location and size of the store

I purcha from the store clerk from a shelf behind the counter what I thought was a 3 in 1 home test…read morefor Covid, flu A, and flu B. I turned away, took 3 steps toward the door but still is close eye sight of that clerk, then realized that the home test purchased was Covid only. I turned and approached that clerk, handed him that purchased test kit for exchange, and was directed to the rear of the store to the pharmacy where I found the 3 in 1 test kit. When I returned to pay the balance in that exchange ( about $2), the clerk discovered that the prior mistaken kit couldn't be returned or exchanged. He called the store manager. Both of us, the clerk and I, told her the mistake and that I had never left the store or the clerk's sight. I literally had the mistaken purchase for just 30 seconds in my hand. She adamantly refused to assist in correcting the mistake or refunding my money. She claimed "the CVS system will not allow it. There is nothing I can do." I purchased the second and correct test kit. My wife tested POSITIVE for influenza A. I won't be going back to any CVS if a soulless computer runs all customer service.

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Safeway Pharmacy - pharmacy - Updated October 2026

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