The only CVS I've ever seen with stocked shelves and the only one where and employee offered to…read morehelp me. She was really nice to everyone that was in the store. The shelves were full. I was surprised. Should you forgot those last minute items on your trip - they have it.

Twice, I've been overcharged at this store!…read more First time I let it go - did not have time to walk back and resolve. I made a note to watch my receipt at checkout though. Second time, same cited, different clerk, same mistake: charged me for instead of 2. That's probable an intentional practice, not a coincidence. Watch your receipts at checkout!

This is a fairly standard CVS located in the heart of Old Town. Staff is friendly and the store is…read moreusually clean and well organized. They frequently have an employee by the front door managing the check out machines and greeting entering guests to see if they need help. They have a small selection of fresh fruit, premade sandwiches and healthier snacks at the front, which is a nice option. They heavily use automated check out machines here but only one accepts cash. Overall, no complaints on this store except that the selection is a bit limited, but that is a function of the location and size of the store

I purcha from the store clerk from a shelf behind the counter what I thought was a 3 in 1 home test…read morefor Covid, flu A, and flu B. I turned away, took 3 steps toward the door but still is close eye sight of that clerk, then realized that the home test purchased was Covid only. I turned and approached that clerk, handed him that purchased test kit for exchange, and was directed to the rear of the store to the pharmacy where I found the 3 in 1 test kit. When I returned to pay the balance in that exchange ( about $2), the clerk discovered that the prior mistaken kit couldn't be returned or exchanged. He called the store manager. Both of us, the clerk and I, told her the mistake and that I had never left the store or the clerk's sight. I literally had the mistaken purchase for just 30 seconds in my hand. She adamantly refused to assist in correcting the mistake or refunding my money. She claimed "the CVS system will not allow it. There is nothing I can do." I purchased the second and correct test kit. My wife tested POSITIVE for influenza A. I won't be going back to any CVS if a soulless computer runs all customer service.

I LOVE YOU, WALGREENS!!! For some reason, it seems as if this chain is a bit hard to find around…read morehere; they were quite plentiful back in the Midwest (understandably, as it was founded in Chicago back in 1901)! I am not a fan of its 'competitor,' as I have found numerous times that there is a lack of service, especially from their pharmacists/pharm techs. T___T I have been sick for a while, and the doc prescribed me a specific medication that seemed to not be readily in-stock - I went to two different of its competitor's location (out of convenience), and the pharmacist/pharm techs at both locations refused to assist (not sure what the purpose for their 'Pharm Consultation' window was for?!?!), answer questions, and/or put an order in (!!!). I was confused and not happy, as all the staff just kept saying over and over in how 'busy' they were (no one was waiting (!)) and them filling out a med order was just too much of a 'hassle' for them. All of a sudden, I remembered there being a Walgreens in the Del Ray neighborhood! I called, and the pharmacist picked up right away, explaining everything to me - she stated that they didn't have the specific med, but it wouldn't be a problem putting in the order that day. She told me the pharm hours, and I made my way over there. This Walgreens feels like neighborhood drug store - the place seemed to have been recently-renovated - it was so clean & sterile, bright, cheery, and well-organized. The pharmacy towards the western part of the place was in immaculate condition; the pharmacist that handled everything was just so UNBELIEVABLE. She made sure that all my questions were answered, put in the order, asked if I would like text messaging for prescription updates, and was just so professional and kind. I LOVE HER!!! I do not know why I have strayed, Walgreens, but no more! This location is slightly out of the way, but it is totally worth it! :D +great pharmacy :D +best pharmacist everrrrrrrrrrrrrrr :D +best customer service everrrrrrrrrrrrrrr :D +free lot for parking :D

Pretty basic Walgreens, and the Pharmacy looks smaller than it is. Counter help is ok. Most store…read morestaff seemed to be milling around a lot today (Sunday) as I waited for prescriptions. As much a connivence store as a drug store. Prices are "ok" but not anything to crow about. Lots of items are locked up. Ok in a pinch, but the store seemed more oriented to selling "stuff" than medicine.

Had some photos printed here& the staff of Madela, Janet and Rene could not have been more helpful…read more All around really nice experience. Thank you for having great people. Please give them a bonus or kudos!

Stopped here on a Sunday morning and it was calm, clean, and well stocked! I had 2 employees at…read moreseparate times greet me and ask if I needed any assistance. Super friendly! This location carries items that my stores do not (looked at 4 different ones) - so I was very pleasantly surprised I could find them here. I stopped in on a whim while at Aldi across the parking lot and am so happy I did.

Very inconvenient. Very long pickup time. Computers down wasting lots of time. Not helpful.read more

The folks behind the pharmacy counter are working had all the time. The lines can be long but the…read morestaff tries its best to keep up. And the pharmacist is smart and pitches in at the country when needed. Hear me clapping!

Wish I could give zero stars. The pharmacist that called me today, who refused to identify…read morethemselves, said "it's not my fault that you don't understand anything" when I said she was describing the situation inaccurately. These people are only in the medical field to exert power over others. They do not care about helping people. DO NOT USE THIS CVS

Amazing service, amazing team. They _always_ take the time to answer questions and make sure we…read moreunderstand any specifics for the prescriptions.

Unfortunately I have to mark down a star at this Walgreens now because of the disorganization. It's…read morenot the worst Walgreens but they often create more work for themselves. Address the lines first, then restock your floors or pharmacy. Customer service should be first.

Very poor communications and customer service in the pharmacy. They told me earlier this week gat…read moreour family's secondary insurance didn't cover our meds because the secondary insurance did not know the information about our primary insurance do I made sure that they did. When I called today to check in the status of our medications, the pharmacy tech said as of 2025, Walgreens no longer accepts our secondary insurance! Would've been nice to get that information before March! Also, according to their website, Walgreens does accept our secondary insurance, which makes sense bec they've process rx for many months in 2025 for our family.

The store is recently updated and is well laid out. The selection is much better with fresh and…read morefrozen food. The staff is friendly and helpful. The pharmacy staff and pharmacists are friendly and efficient. The handle a very large amount of prescriptions and do a great job.

I've had great experiences here; the pharmacy staff is great at following up about questions - the…read moreCVS app makes it easy. They are friendly and helpful. Keep up the great work!

Parking is the problem here. Don't worry CVS you aren't alone. Alexandria is Alexandria. There are…read moreother businesses affected by this. Having a splitting headache the other day, I was grateful this was here. The ibuprofen helped a lot. Then again it usually does, and I was happy to use a coupon for non prescription sleeping medicine. That helps too as it's like Mike Tyson. TKO! They do have a lot of employees here. I appreciated their assistance checking out. Sorry not sorry as the self checkout is a ridiculous concept. Others may feel differently which is okay, just a preference. Pricing here is fairly competitive, and I applaud them for removing tobacco products. Well done! This store is clean and organized.

I needed a prescription filled this morning before I got on a flight. The pharmacist was incredibly…read morehelpful and expedited filling when I appeared at the window at opening. She was kind and thoughtful and made a bad morning better!