Impact Plumbing repaired a leak in my main water line. Another crew had worked on the leak the day…read morebefore but didn't know what they were doing apparently and their repair failed causing bad water with chemicals to be flushed into my house water lines as well as the water tank. Because I have multiple chemical sensitivities it was very important to put in a pipe that would not cause me problems and also to properly flush out the water lines in my home and water tank. Nick went above and beyond along with his assistant Jimmie to make sure I was left with a home that was safe for me and I could continue living in. There are no words for the relief I feel about that and for how grateful I am for this blessing. Nick also installed new aerators and shower heads to protect me from any chemical residue that I could potentially be exposed to if we used the old parts. I whole heartedly recommend Impact Plumbing to anyone looking for excellent plumbing services. And, importantly, his pricing is fair.

They did an awesome job would really recommend them and will be calling them again for any issues!!read more

Pete has come through again. If you need a plumber he's your guy! He was prompt, thorough and also…read moregave recommendations. He explained everything he was doing and what we should be looking to service in the future/annually. If you need an honest company, Bob the plumber is highly recommended.

I want to start off by saying service was great, my technicians were amazing, scheduler amazing,…read moreand automated texts were very helpful. I know it isn't any of the staff fault but felt VERY VERY overpriced. Unfortunately, I wasn't quite in a position to shop around and get quotes but there's no way all other places would be charging $1k to replace a valve. If you're in the position, definitely shop around before committing. But again, amazing staff, great clean work, very friendly.

Shac was one of the most efficient and transparent plumbers I've ever worked with. He diagnosed and…read moreresolved the issue in less than 30min and made sure the area was clean before leaving. I will definitely be using SOS plumbing for future needs!

This was by far the worst plumbing experience I have had. AHS home warranty hired them to come to…read moredo a simple snake job. My shower got clogged with hair. I had to tell the plumber how to do his job. He takes his screw driver and starts trying to push down on the drain and stabbing it. He says I have to go through the drain because of the p trap. No snake is going to fit through there. It's a small opening. Every plumber I know goes through the over flow to snake it. He finally does what I suggested and magically he gets the hair. My drain is free. I decide to double check his work and look at the pipes through my access panel. Lo and behold now I have a leak from his screw driver stabbings. He comes back and tells me this happened because it's old and illegal? WTF are you talking about? Everything was good until you Fd up. He wants to charge me 300 to replace the tub stopper and 1200 to replace the pipes in the leak he just caused!!!!! We are not in the same world. I told him no thank you! Do not use this company!!! They will cause you more problems, don't take accountability and will double charge you for their mistakes!!!

Ruben is a True Professional!…read more I recently had an issue with my home AC unit in Lake Elsinore that stopped cooling properly during this hot weather. RKM reached out immediately and sent Technician Ruben. From the moment Ruben arrived, he was courteous, professional, and respectful. He thoroughly diagnosed the problem, explained everything in clear, easy-to-understand terms (no technical jargon overload), and got right to work. He replaced a faulty capacitor and performed a full system check to make sure everything was running perfectly. The repair was completed efficiently, and my AC is now blowing ice-cold air. Ruben even took the time to show me a couple of maintenance tips to help prevent future issues. I'm extremely impressed with his knowledge, speed, and friendly attitude. Kudos to Ruben for his Great service and professionalism. He's a top-notch technician who clearly takes pride in his work. Thank you Ruben!

We felt like we were melting in our office. We found RKM through yelp and we were not…read moredisappointed. Our technicians Ellias and Kevin were super knowledgeable These young men were awesome. The both of them came in and fixed our issues we were having and we will finally be able to have a cool office again. Thanks again guys and good luck to the both of you. You guys are rockstars. Thanks RKM Heating & AC . If we need your services again you will go our go to AC company.

Michael, who coordinated a kitchen sink replacement for, is exceptionally friendly and…read morecommunicative. He didn't even mind playing phone/text tag with me and my spouse. He is very knowledgeable, asked all the right questions, and was willing to help us pick out the parts we wanted and needed for the job. His price couldn't be beat - or even nearly matched by other plumbers we consulted. The first estimate was the final price - almost to the dollar ! Jason, his onsite plumber, was polite and an amazingly driven and diligent ! He explained every step to me, showed me what needed to be done, and made extra improvements. Of course the new sink/faucet is a big improvement, but Jason also made sure to secure all piping, made an extra trip to a home goods store for a part that matched the unit, and just made absolutely sure we were 100% satisfied with the job! And he even seemed to enjoy the work! Cross Plumbing clearly gathers a great little community of plumbers who love their job. What a great find for us!

My water heater suddenly and completely broke. I called Cross Plumbing and Mike answered right away…read moreand came to my house within an hour. I now have a new water heater and my family is relieved. Their service is so pro and they deployed multiple people to get the job done on the same day. Jason was also awesome and even cleaned up the mess left by the broken leaking water heater. I'm thankful for Mike for starting Cross Plumbing because cold showers suck. Thank you Mike!

The Company was courteous, professional, and prompt. The repairman Patrick was efficient, friendly…read moreand got the job done! I recommend this company. Thank you NexGen.

On a recent weekend I decided to post a requirement for my annual maintenance on my 48 month new…read moreair conditioning/heating and ventilation system. The best team in the Inland Empire for technicians was Mason and the "NexGen Associates" in the call center Who provided one of the best services that I have received in my 30 years at my location. I have learned that organizations that focus on providing the best services possible also hire the best individuals who can provide quality services through customer satisfaction. The firms' services technician, Mason, is a very kind and dedicated representative of the organization who is willing to answer any and all questions in courteous manner; and, provided the complete servicing in a reasonable amount of time. The NexGen call center Associate contacted me prior to the appointment time to alert me when he was on his way. And, she followed up after he was finished to ensure that I was completely satisfied with the service. I would highly recommend the "Riverside Staff" for their commitment for providing Great Service to their customers!

We had an emergency flooding issue in our backyard and had no idea what caused it. We contacted Top…read moreTier Plumbing & Air and received a quick response and fast scheduling for a house call. Anthony Canez arrived at the scheduled window promptly, communicated clearly, and was professional throughout the entire process. Not only did he quickly diagnose the issue in our yard, but he also walked us through every step of the diagnostic process. As first-time homeowners, we were not familiar with all the reasons why the backyard would flood. Anthony took the time to teach us about our irrigation valve and watering system--how it works, why certain parts needed replacement, and even where our emergency water shutoff is located for future situations. After the (reasonable) estimate was generated, Anthony picked up the necessary parts and completed the repair efficiently. What could have been a stressful situation turned into a complete master class in backyard irrigation for my sister and I. We're grateful for the timely help from Anthony and Top Tier Plumbing and Air, and would recommend them to anyone in need of plumbing services!

Fast and great service! Frank was amazing and even helped clean up the mess I caused . Next time…read moreyou have a plumbing problem save yourself and call Top Tier.

UPDATE: I was contacted by both Sean and David and they offered to make it right, and heard me out…read morethoroughly. I really appreciated their efforts to restore trust and ensure their service is done fairly and to satisfaction. I would absolutely do business with them again as a result! *** This review is from service about a year ago and I never got around to posting it. I wish I could put more stars. I scheduled a maintenance service at my home while my tenants were there, and everything seemed smooth with initial communication and visit start. City Wide arrived, spoke to one of my tenants, explained they had to replace the air filter (a K&N reusable one that her husband had bought), and then proceeded to do their work independently. When they were done I was told they left from where they were in the backyard and never provided notice of their departure. Come to find out, the air filter vent in the home has non-standard dimensions, so my tenant's husband said they shoved a new air filter in there and it looked very shoddy indeed. After calling and expressing my dissatisfaction, I felt only then was I given a narrative for what had happened. My impression was, they didn't think it's something that would be noticed or needed explanation, and that is cause for concern. They did come back and fix the problem, this time with my sister supervising the visit. Happy to say, they did educate her on what they were doing and fitted a new filter to the vent. They also did a very good job cleaning the outside unit during the first visit, for which I was grateful.

We've used them twice now and I'm very pleased. They do good quality work for reasonable prices. We…read moresigned up for an annual maintenance plan for our a/c equipment to keep them in good working condition. They will be our go to for any plumbing or a/c issues. Just wish we had known about them before we used Home Depot to replace our water heater.

Ramon provides prompt and courteous plumbing services. Expert at drain cleaning and piping repair…read morewill always call Ramon for help.

If I could give Tri City Plumbing 0 stars I would. Where to even start. I contacted Ramon and his…read moreteam because of a leak that we were having from our second floor shower. We were also having issues with a sink P-Trap and hot water not coming out from the same shower where the leak was. Ramon sent out a plumber, named Fernando, who opened a hole in our drywall and after a couple of mins of eyeballing the area, he determined that the leak was coming from an old seal on the shower overflow. He also said that the issue with the hot water was coming from a cartridge issue and that he would fix it. All together for the P-Trap, seal replacement, and cartridge replacement I was charged $600 after receiving a $100 discount for paying all cash. Fast forward to now, our shower knob broke due to a faulty cartridge. It was an old, broken cartridge that Fernando installed which caused the knob to break. The leak? Never fixed. We patched up the drywall and after a couple of weeks started noticing water stains in the same area again. I reached out to Ramon regarding the leak and he said he would get back to me with info on when they could come back out but then went unresponsive. Since he wasn't responsive after I reached out about the leak, my wife reached out to him from her # about the cartridge issue and he asked her to send pictures and that he would fix it if it was their fault. Pictures were sent and we followed up with him multiple times just for him to ignore our calls/texts and send us to voicemail. I wouldn't recommend this company to anyone. I now find myself looking for another plumbing company on here to help with the leak that they never fixed, and ended up paying an additional $189 for a whole new kit to replace the cartridge and damaged water knob

We had a severe crunching and vibration noise in our garage pipes whenever a toilet flushed, as…read morewell as a main sewer line that needed to be cleared. We called Plumbing MATTers and they were able to get us scheduled same-day! Our technician, Giovanni, was phenomenal. He quickly diagnosed our water pressure issue--our main valve was sitting at a dangerous 100 PSI--and installed a new 1-inch Zurn Wilkins regulator (our old one was 24 years old!). He also performed a hydro-jetting service on our main line to clear out all the debris. Giovanni was polite, professional, upfront with pricing, and worked incredibly efficiently. I also really appreciate the client portal they supply--it made it super easy to view my paid invoices and will be great for keeping track of any future estimates all in one place. The whole job was completed for a very fair price with great warranties included. It's rare to find plumbers this honest, organized, and thorough. Highly recommend Plumbing MATTers and Giovanni to anyone in the Riverside area!

Called Plumbing Matters yesterday afternoon about our downstairs toilet and gave them a detailed…read moredescription of the problem. They got back to me within the hour with clear pricing options based on what they might find on site, and we scheduled service for this morning. Matt showed up on time and texted when he was on his way. He got right to work, pulled the toilet, and immediately found the issue: some kind of weed/root had grown up through the drain line. (See photo.) He had everything he needed on the truck, fixed it, and even replaced our seized old toilet bolts at no extra charge. Clear pricing options for the beginning and great value for the price. Super clean, professional, prepared, and honest. Can't recommend Matt and Plumbing Matters enough.