Awesome dealership with a dedicated man behind it all, Lance. He took care of us from start to finish, and even took time and effort to fix an issue with the car and find out what was wrong with it for us all complimentary. We got a great deal on a 2008 Audi A4 that we truly cherish every time we drive it. Thank you for being an honest and trustworthy company! read more

Lancer Motors - Loving my new car, and to celebrate, sushi! - Used Car Dealers Near Me - Costa Mesa, California

Lance made buying a car super fast and simple. As an inexperienced first time car buyer I was pretty nervous, but because Lance was so helpful everything went really smooth. He was very transparent and told me everything that was happening throughout the entire buying process. Since he's been in the industry for so long, it was easy for him to help me find the best rates on my auto loan as well as my insurance. What I think sets him apart from other dealers is his network and genuineness. He's been in the industry for several years now and has developed a rolodex of great friends within the industry to help out his clients. I can testify since he went through 3 to 5 of his friends in order to find me the best auto loan for my car. In addition, you can tell he really cares about his customers because he doesn't try to up-sell or pressure you to make you feel uncomfortable. He just wants to help you find a car you like and at a great price in the end. Anyways, I really enjoyed my experience with B & J Car Company and would highly recommend it to all my friends and family. Thanks again! read more

HIGHLY RECOMMENDED USED CAR DEALER. Very Accomodating and friendly. They are great to deal with. Lance made our buying experience very smooth. My daughter is so happy with her car! read more

Lancer Motors - Loving my car, Thanks Lance! - Used Car Dealers Near Me - Costa Mesa, California

HIGHLY HIGHLY RECOMMEND. I am so unbelievably thankful that I found this place. Lance and Ross are the absolute best! I found this car on CarGurus and requested more information. Not even 20 minutes later I got a call from them. I was working all day and wasn't able to talk on the phone so they gave me the option to text! All my questions were answered almost immediately. When it came time to setting up an appointment to test drive I was concerned about the distance/how I would get there (I live in LA). Instead of turning me down they made a point of finding a way to make sure I was able to see this car. It was so refreshing to be treated so well. Waiting to see if I was approved for the loan was extremely stressful, but they kept me updated as much as they could. I really can't thank them enough for being so amazing through this whole process. The minute I saw the car I fell in love with it. I knew this was it. Lance came with me to test drive and allowed my friend (who knows more about cars than I do) to check the engine and everything which was great. Once we got to the paperwork part, Lance explained everything to me to make sure I understood what I was going to be signing. Everything from the breakdown of cost to him working on his computer was out in the open. They had nothing to hide which was comforting. Too many salesman hide behind their screens. He even let me use his computer to sign up for insurance. I don't even know where to begin to express my gratitude to these guys. I am telling everyone I know that needs a car or might need one to go here. I am 110% happy with the experience and I absolutely love my new car. The feeling is indescribable. Thank you so much again guys. read more

I just got my Subaru SUV from here, nice place to be, very cool people with good deal offer! good cars! read more

Lancer Motors - My new Subaru SUV from B&J, very cool company! - Used Car Dealers Near Me - Costa Mesa, California

The deal for the my gf's car was a mess: -Problem 1: After we bought the car, we had to take it to this shady car stereo place to install a transponder, which did't work. Seller calls a few days later telling us that they need to install again. He installs for the 2nd time. Then it didn't work AGAIN! He had to send another guy to install for the 3rd time. This was a hassle because my gf is on the road for much of the day for work. -Problem 2: seller didn't smog the car when he sold it to us. Everyone knows it's the sellers responsibility to smog a vehicle that he/she is selling. Calls us a week later and tells us to get it smogged at his shop. I was annoyed but my Honda was up for smog anyway so I figured "since he screwed up, maybe he can hook up a free smog on my honda ($40.00 measly dollars)...I was expecting a "yeah no problem, I got you". with my disappointment, he said "sorry I can't do that"... AFTER he didn't smog the the car that my gf bought! So I ignored his texts. Eventually he agreed to smog my Honda. The problem was my gf lives far away. He told me to just have her smog it anywhere and he'll reimburse her. okay fine. I had to ask twice for the reimbursement check. Then he finally drops it off without writing my gf's last name on it. -Problem 3: the finance company kept on asking for stuff we already gave the seller (references, proof of employment). We were just going around in circles. After a month has passed, my gf calls finance company to make the first payment and they had no record of the deal. Again, they are asking for documents we had already provided. FINALLY she was able to make a payment a couple of days after that. So I tell the seller "dude this is a mess".... and his reply "this is what happens when you have bad credit". Lame. Bad credit has nothing to do with the seller having his documents in order, the transponder installed correctly and the smog done. We pay the price for the bad credit with the high APR and all the other little fees that they get us for. I'm giving him 2 stars only because he seems like a genuinely nice guy... just un-organized. He needs to hire a part time employee as a gopher to run the little errands so he can focus on writing up contracts and showing cars. read more

They bought 2 of my cars. Lance made it easy. But I just got a notice from the DMV. Hope the transfer of ownership went ok.

Buying a car in this day in age can be an overwhelming experience wondering if your getting a good deal? if your buying a used car is it a lemon? And the list goes on and on.... Lance over at Lance Motors in Costa Mesa really gets it he is extremely knowledgeable and really makes this experience enjoyable and stress free. Not pushy at all and patient explaining in detail how the process goes since i had lil previous experience purchasing vehicles. Listen if have a business of my own and i am extremely critical of customer service if you don't believe me read my other reviews as proof, Lance Motors is top notch no question about it. Best experience with and company in a long while. I with out question would say if your in the market for a car or truck at the very least check out their website Lance motors.com or give him a buzz i bet you if get a chance to speak with him you'll know as i did this is where i am getting my vehicle. Lance thank you for going that extra mile for me it was truly appreciated. You've earned my loyalty for sure. Thanks Again, Chris read more

Just got home in our new to us Subaru from B & J Car Company! These guys live up to their reviews 100%! Lance is truly the man, not at all a "car salesman" by any means. Just a real, down to earth, NO BS human being! Completely honest and straight forward, literally the most transparent and congruent website to reality experience I've had. Again a truly refreshing car buying experience. You can trust that if its on their website, Lance or one of the other highly experienced owners handpicked the car for sale because it would continue to uphold their already high standard and reputation. Thanks Lance! And B & J Car Co!!! read more

I could have not asked for a better place to buy my daughter her first car. Lance made my daughter confortable throughout the experience. He even took a picture of her with the car. Lance show room is the best I have seen in the used car business, and the car was ready for test drive when we showed up. All the vehicles are in pristine condition, very cleaned outside and inside. He made the cars looked as new as possible, it is almost like you are getting a new car with some miles on it. He also offered a great deal on our car, would definitely buy another car from here if the need arises. read more

Lance is the best! He worked with our wants and needs, made himself very available via text, phone calls, and in person, and he even worked with our not so perfect credit. He is awesome and I can't wait to send all my friends to him! 10/10 would recommend! read more

I purchased a car from Brandon during Thanksgiving weekend 2014. He was very responsive and answered my questions very quickly whether they were via text or phone calls. He also fully disclosed any problems with the car (interior wear mostly) and even sent pictures before I made my trek from San Diego to Tustin. Once I was there, he was very accomodating and let me take the car for a test drive while he wrapped up another deal. My wife and kids were waiting and he was kind enough to put on cartoons to distract the two little ones. All in all, the experience was great. Brandon is as honest as they come. He is a very stand up guy, and he has the integrity and morale that are not often associated with salesmen. There are no gimmicks, and no pressure. I would not hesitate to buy another car from him. read more

AWESOME SERVICE ! . I was in the market for a used Subaru Forester. This company had one. I called and worked with Lance. He quickly won me over because of his honesty and sincerity. It was a great buying experience. There was no hard sell that you get from Car Dealerships. I had some concerns after the purchase and Lance went out of his way to make sure I was taken care of. He even drove to my place of employment and took care of my concerns while I was at the office so I wouldn't miss work. Lance is one classy dude! I plan on referring family and friends who are in the market for a used cars. Great Job people !!!!! read more

My boyfriend and I just bought from Lance. Shoutout to him for doing everything he could to help us out and being super patient and understanding with our complicated financing situation through our bank. The car had brand new tires and brakes, even the dealership was astonished of its condition and how well it was taken care of. Don't hesitate to go check out a car if your interested, he's super laid back. Thanks Lance for everything, real honest dude. read more

Lancer Motors - Used Car Dealers Near Me - Costa Mesa, California

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Where do I even begin? My girlfriend and I were looking for a specific car and shopping around the area looking for a good deal. I came across this dealer online and drove all the way from Hollywood to see this Nissan Juke. I had previously had really bad experiences with other dealerships and I prayed that everything would go smoothly with this one. Well, Lance made our experience SO SMOOTH AND EASY! We felt as if we were family! He offered us top dollar( 2x as much as any other dealer offered us) for our trade in vehicle and the Nissan Juke was priced extremely well too.Lance was very honest and willing to help in any way. (It went so good that I'm actually writing this review because I usually don't) Needless to say, we were very satified with the deal and will come back soon. P.S his little dog is adorable! read more

I just bought a Ford Focus from B&J car company and its awesome. I have purchased 2 other cars in previous years from them and have had no complaints at all. Everyone there is very helpful. Lance was great with helping me save money on the car, payment, insurance etc.. I highly recommend going to this family owned dealership first before going anywhere else for a car. read more

Lance was super awesome and helpful. He spend about 4 hours with us and tried to find us the best deal out there.... AND HE DID!!! We ended up leaving with an amazing honda civic. Couldn't be happier! Thanks for all your hard work. Will definitely recommend the B & J car company to everyone that we know. read more

Lancer Motors - Lance Was super awesome and helpful. He spend about 4 hours with us and tried to find us the best deal out there. Thank you! - Used Car Dealers Near Me - Costa Mesa, California

Buying a car here was much easier than you'd find anywhere else. No sales tactics or anything like that, just simple honest deals without any extra fuss. Lance is helpful and very accommodating- he made sure I was comfortable and satisfied with the purchase, and took care of everything to make it go as smooth as possible. read more

We had a great experience, excellent service, we felt really good, we got true information, good prices.. excellent!! You'll not regret it

I purchased a 2005 Saturn Ion 3 for my daughter from Lance. Lance followed through with a repair that I had to pay for, he reimbursed me my money. My daughter is very happy with her Saturn. Thank You Lance!! read more

The best car-buying experience I've had in my 30+ years of buying cars. Lance is NOT a salesperson but a guy who let's you know everything you want/need to know about the cars in inventory that interest you. I went in to look at a Ford Fiesta and found some other cars in their inventory to my liking as well. Lance let me test drive all of them, letting me know their current recall status (if any), what he knew about their history, any work that's already been done...just upfront and honest about everything. No trial closing, "What do I have to do to get you to buy a car today" bull-crap. In the end I bought a 2012 Ford Focus with low miles at a great price. As a family-owned and operated place, you'll benefit from and enjoy their 'smallness.' Plenty of hand-picked cars in inventory to look at (and test drive!) so don't be shy or afraid of calling, scheduling time with and buying a car from B&J Car Company. read more

I was very particular in trying to find the car i wanted. Fortunately, I found one at B&J Car Company. Lance has a unique way of selling... the way you'd wish EVERY car seller would sell. He is the most honest salesman I've ever come across and he actually worked it out to get me the best deal he possibly could while I sat there with him on his PC. Absolutely NO haggling! I just sat back to see how it would all turn out before saying a word [because deep down inside, experience has taught me there's usually a catch... not this time!]. Lance did several things that impressed me... 1] He allowed me to see exactly how he operates in negotiating with his finance friends. 2] He allowed me to see exactly how he adjusted the pricing to get me the APR, monthly installments, and Vehicle price I wanted. 3] He negotiated a better deal AFTER we agreed on the final price... yes, you read that correctly... Upon signing up with my financier online, and making my first payment, I noticed that the APR was a whole 1% lower than agreed upon, while the cost of the vehicle and monthly stayed the same. This makes my credit look so much better, thanks to Lance of B&J Car Company! What made this buying experience further enjoyable was the fact that Lance allowed me to make friends with his little dog who sat on my lap the entire time. I have to tell you, if you like animals like I do, that friendship took so much stress out of the buying process and made it a great experience I will never forget. If ever I decide to buy a car again, B&J Car Company is the first place I'll look... even though I live over 300 miles away! Thank you Lance, I am very happy with my car! read more

Great experience with Lance of Lancer motors. Very patient and informative when it came to the purchase of my new car. Even helped me after the sale with some issues that I was having (not Lancer's fault). Can't praise the guys enough! Car purchased: BMW 228i M-Sport in Sept 2017. read more

Even though I didn't end up buying a car from B&J I wanted to leave a review. Lance is Great!!!. Totally upfront and honest. He followed through on everything we discussed. Again even though the car wasn't the fit we were hoping for, the overall experience with this company and Lance was Very positive. read more

Buying a car from a private company, I expected a bit more integrity, than buying a used car from a private seller. But my experience with Lance at B&J Car Sales, was pretty typical of buying from a private seller. It's just over a year that we purchased a car from Lance with B & J Car Company. My story is a little unique in that fact that, I had purchased the cart before the horse. We acquired a trailer, and the vehicle that we were going to tow it with broke down the week before we were going to pick it up. We had to scramble to find a SUV that would tow the trailer. We found what we thought to be the perfect SUV at B&J Car Company. We had to act fast because we had to pick up the trailer the very next morning. I spoke with Lance 8/28/15 about 9am, and by 2pm, I had left work and was 70 miles away meeting Lance to pick up our new SUV. Lance is great, way down to earth, and super nice. His big brother and Dad, are a nice touch in the office which feels like you are part of the family. So, I'm totally sold on the whole package. We're doing the paperwork and, STOP here! I made one of the BIGGEST MISTAKES, at that very second. I sign the AS-IS agreement, no disclaimer, no what-if clause, just sign right here, no mechanic to look the car over. The paperwork is complete, and I go to get in the car, proceed to roll down the window... it doesn't go down. He seemed surprised, but convinced me to drive him to a parts store where he was able to have it checked out and replaced. Kinda random, but it's fixed, so yay! He then kindly suggests washing the car, which I take him up on; of course I want new car look and smell. Begrudgingly and hour or so later, I agree to the "I bought a car with Lance! Photo" and off I go. As I'm driving the 70 miles home, I'm getting blasted by a driver because, I have no tail lights?, "brake lights bitch", I think is what he yelled, but I wasn't sure because the car is new to me. I text Lance the minute I get home to tell him there was another problem. He gives me a couple helpful tips, and so now I'm replacing brake lamps before we trek off to pick up the trailer the next morning. The trailer pickup was trip successful; the trailer is parked in front of our house ready to leave that next Thursday. Thursday is here and we're ready to leave for our trip and the SUV doesn't start? I figured the kids had left something on, we hadn't driven it because it had the trailer hitched to it, and was sitting since Saturday. Little did I know, this next part is where my saga began. We jump it because we have to get on the road with our caravan. We jumped it the whole trip, and we jump it for the next week or so. Are the kids leaving rear cabin lights on, radio? Are the headlights on? Why did this SUV keep dying? I reached out to Lance for guidance 2 weeks after I knew it wasn't me or my kids. "His guy" quoted me $1490 to repair "it", but that seemed weird because he didn't know what was wrong. I didn't trust Lance at this point and never heard from him again. This wasn't the family guy I knew; I knew his brother and Dad for gosh sakes; we felt like family in the office when I was paying my $10K cash. I've been a AAA member for 25 plus years, and I went through my allotted jumpstarts in 2 weeks. I was getting stranded everywhere, because it would die randomly. I'm not sure how this problem wasn't a problem for Lance at B&J Car Sales. Maybe it was, I'll never know, but by signing the AS-IS contract, I assumed the responsibility. But with that, comes the opportunity to share my story. I have since spent over $1000 in repair on this phantom electrical problem, 4 new batteries, the aftermarket radio/amp removed, and FINALLY, finally the SUV starts consistently. After having it at the mechanic for over 40 days, over the last 14 months, the end result was a $350.00 ignition switch. Apparently in this SUV, turning the key in the ignition is very close to, and slips in to the "accessory position", which drains your battery. Basically, there was a little too much play in the ignition key area, if that makes sense. It's been 3 weeks since we replaced the ignition switch, and it works perfectly and we couldn't be happier. So!, like I tell my kids; sometimes it's not necessarily what happens that makes the big deal, but how you react to what's happened. I feel that Lance, with all his integrity, could have taken a little more responsibility to make sure that the car I was purchasing for over $10K cash, was safe and reliable. I am seeing on more recent YELP reviews, that Lance has since helped out a buyers with mechanical problems after their purchase. This was not the case for me. So heed this warning folks: If you are going to sign an AS-IS agreement, be smarter than me, bring a mechanic with you, and don't fall for the "family" feeling this business evokes. Believe it or not, I even tasted Mom's chocolate chip cookies. Apparently, I'm a real sucker for a good chocolate chip cookie :) read more

Lance made it happen truly blessed to work with him. Couldn't ask for more. Glad to have my G37 S Coupe.

Highly recomend B&J Auto if you our buying a car. Lance was very friendly an very helpful thru the whole process an you definitly do not feel like you are being sales pressured or gettting gamed like majority of car sales establishment. This is a place you should experience if you our looking to buy a car. Very friendly staff which consit of mostly of Lances family Brother an Dad an a rescue puppy name Kato. Would defintly buy from them again. read more

Awesome place to look at if looking for a great car at a great price! The B and J Car people are by far the best in helping you to find the car for you and have provided my family with the best customer service of any used car dealer yet! They recently just helped my family and I with a used car and boy were we not disappointed! I highly advise anyone to go down to or give B and J Car Company a call, for you will be in great hands with some fantastic people! From having their cars checked and certified, to amazing, friendly customer service, the B and J Car company cannot be beat!! read more