I have stayed at a fair number of hotels after 12 years of working and traveling about once a month or so. This place is the worst I have ever stayed. The room never dried out fully, the bathroom was cracked in places with peeling paint, the door lock didn't work. Why did I stay here....Was traveling with friends who booked it on Expedia and we had prepaid. Guess there is a sucker born every minute. This time it was us. Take my advice...avoid this place if you want to have an enjoyable stay with family. The only redeeming quality is the pool. It wasn't bad. Finally, this place had us cracking "The Shining" jokes all during our visit. Its got that creepy aging look to it. But no elevator for the blood to get off of. I expected to run into Lloyd the Bartender in their darkened lounge. "Best darn bartender from Timbuktu to Portland Maine...or Lancaster Pennsylvania for that matter" Seriously don't ever stay here. Zero stars. Shine on. read more

Stayed here and attended meetings. I will rate all services I used. Service: A No complaints. Front desk was helpful and nice. Bartender was great. Wait staff in restaurant was good enough. Did not use maintenance staff. Lobby: B Nice enough. Restaurant and bar. Fairly friendly appearance. Open spaces. Room: C Old and a little crusty but it did it's job. Misc: D This hotel is old and it is very clear that the rooms, amenities, fixtures, and staff pay are NOT this owner's priority. Lack of maintenance, care, and investing are evident everywhere. Meeting Areas: B Some of the biggest meeting rooms in Lancaster. Not well maintained, stains on couches, etc, but large meeting areas. Overall: C You can do a LOT better in the Lancaster area if you are looking for a nice hotel to stay in. If you are looking for a conference or meeting, try the Eden Resort instead. This place could qualify as a Class A dump for most. read more

This memorial weekend is a big dance competition weekend which was booked over a year ago. Knowing this. The hotel did not have water in the pool, ice in the vending machine, and no air conditioner in any of the rooms. This weekend has totally sucked. read more

Lancaster Host Resort - No water in the pool when it's Memorial weekend. It's 90 degrees!! - Golf Near Me - Lancaster, Pennsylvania

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Find another place to stay until renovations are done. Then maybe it might be worth staying at. Room was clean and well kept. Tv was new. Shower on the other hand did not work to well. Head full of build up. If you stay here bring a wrench and your own shower head. They could have replaced the shower heads when they did other things to the rooms. The shower head looked like I had been there since the place opened. If you want to have a few beers in your room go down the street and buy a 6 pack. Room service 6 pack is $20. Sign on door F says use key to get in between 11pm and 7am. But the door does not lock. Mag lock is missing the piece of steel that is attached to the door so the mag lock is ineffective. read more

Terrible! Stay away! I went to my room and after 3 hours on the bed, I saw a small spider on the pillow! I got up and uncovered the covers! The sheet was covered with dead bugs all over! I called the manager who came up and was very unprofessional in the way he talked with me! His name is Adele Hassan! He looked at the sheet and said I will change the sheet! I asked when was this room cleaned he said a week ago and that he was sure there aren't any bed bugs! I told him how could you be sure that there aren't unseen bugs when the seen bugs are all over the place! He then said what is the solution that you want! I said you give me a solution! He said I can't move you to a better room because they are all booked but I'll move you to a standard room ( which is a downgrade )! Completely unprofessional and unacceptable! I have attached the pictures! read more

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OMG when you walk in the first thing was the smell it smells old and stinky. They tried to dress up the hotel with chandeliers but the smell and the look still says old. Walked into the room the bathroom tube looks old and dirty and they have shower liners for window curtains. Don't stay here if you have a choice. read more

Lancaster Host Resort - Golf Near Me - Lancaster, Pennsylvania

I've traveled from Fiji to Germany and across the U.S. The Lancaster Host Resort is hands down the most disgustingly filthy and unsafe property I've ever booked. Can't believe I didn't check yelp before booking but I was traveling with pets and used other sites for reviews. It's was 91 degrees and there was no A/C, just hot blowing air that smelled musty. There were doors in the hallways off their hinges. The carpeting was soaked in huge black greasy looking stains. There was no bar nor was there a restaurant. Both closed indefinitely. No ice machines worked. There were multiple plug outlets lying on my room floor. Some deadbolts were broken on the adjoining room door and a broken bolt on my hall door. I felt totally unsafe. Soo, I booked another hotel after the A/C gave out which was the last straw. Traveling with pets after a long day made me try to stick it out but no A/C at 91 degrees was the last straw. I am grateful the desk clerks were able to refund my credit card when I checked out. This property should be condemned until it can be safely and completely remodeled. There are a dozen other properties nearby and I rebooked easily at the last minute. I'll try to post pictures read more

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GOLF COURSE REVIEW DATE PLAYED: 04/27/17 The Host is under new management but the course is still in rough shape. There are dandelions in the fairways, greens were fairly slow and some sand traps looked washed out. The course doesn't really have much character to it and most holes are just straight with A LOT of trees. Condition = 2/5 - needs to be better kept up Pace = 4/5 - fast but not many on the course Service & Amenities = 1/5 - the old pro shop is trashed and the halfway house is small and not much too it Value = 2/5 - I wouldn't play it again this year but hoping the new owners can turn it around For more South-Central PA Golf course reviews come here: www.southcentralpagolf.com read more

I was at this resort about 2 days ago for the first time. Honestly I don't have any complaints except for the fact that it should be remodeled, if it were it would get the 5 stars it deserves. Even the ping pong ball that was provided to play ping pong should be replaced. Other than that the staff was great, water pressure was good, the air conditioner worked well in the room (3rd floor) and the free breakfast included had a lot of variety (eggs, pancakes, fruits, oatmeal, muffins and different juices). I would consider staying here again if visiting Lancaster. read more

The Lancaster Host is a good place to stay if you are not looking for anything fancy or upscale. The room was clean but the bathroom needs updating. The water pressure isn't great but it's Lancaster, PA and not Vegas. The staff was very friendly and helpful. They have a nice indoor play area for the children. We did not eat at the hotel nor did we use the gigantic pool but it looked nice. The price was right and the location was perfect for Dutch Wonderland. read more

First off, the bathroom needs major updating. They always have something going on here. Today they had a wedding, ultimate cage fight, and clothing sale going on. We only stay here when they offer a GroupOn, which usually includes breakfast so it is a great deal. We came in our room and it was really warm and read at 75 so we put the temp at 60 but after a bit it went to 85 and was way too hot so we just turned off the switch for the heating/cooling. read more

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Was never so disappointed in a hotel ever. Our room was so disgusting. There was blood on the carpet, the toilet was filthy, the wallpaper was coming off and it was all black mold, the shower just trickled, the wifi barely worked and the tv was all snowy. My friends and I booked for 3 nights but left after the first night. The people at the desk just blamed everyone else. You would think that they would have given our money back or at least offered a discount but nothing. Just offered to move us to another room. And there was a dumpster outside our door that smelled so bad. I recommend that no one ever uses this hotel. So very outdated but I bet back in the beginning it was a grand hotel. read more

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If I could give it a zero I would. My husband and I stayed here 3 nights for our honeymoon/ one year anniversary. We woke up the third day at 8am to extremely loud construction. When we went to talk about compensation we got answered with half off for our final night which was great but the 3 hour wait was enough to make the $51.56 not worth the wait. read more

Lancaster Host Resort - 4 doors down from our room - Golf Near Me - Lancaster, Pennsylvania

First impressions are terrible.. It looks like a construction site, it actually is a construction site. The whole place is undergoing what looks like a complete renovation. We were very hesitant on walking through the doors to the lobby, across the bare concrete floor where the carpet had been taken up but not yet replaced. But once we reached the lobby it all changed. The staff are very friendly, our room and bathroom was completely brand new, floor to ceiling, brand new. The room was immaculate, the beds very comfy. There is a lovely pool area, nice safe kids play area. For the $120 price tag and the room you get nobody should be complaining. We are looking forward to returning when the renovations are complete. But I'm sure the rooms will be at least twice the price by then. Bottom line for me.. $120 for a beautiful new room, lovely pool and kid play area.. well worth it. read more

Don't do it. Just don't do it. First room: unmade beds, unclean. Second room: uncleaned bathroom with empty beer bottle in trash. Third room: tolerable but the rug looked like it was from a frat house circa 1978. We were with a group. Some folks reported blood in their tub (don't ask), two other families changed rooms as many times as we did. The renovation is definitely happening. While you're staying there. Dust, rooms open and under construction, folks working at weird hours, pipes and wires exposed and hanging down. I'm used to cruddy exercise rooms but this one wasn't even open. I'd say check their website but it's not working. Note: when you put Lancaster Host into google, the third result is Lancaster Host Condemned. That is, as they say, a clue. The staff was delightful, friendly, totally accommodating: I'd hire them tomorrow. I felt bad they didn't have more to work with. read more

This was the worst hotel ever had to be evacuated because water fell threw the selling and there was no ac and no ice machine had to go to the front desk to get ice this hotel Should be condemned read more

First of all they didn't let us know that they have a construction all over hotel. Nothing was mentioned on the website also. The restaurant and the pool was closed. The whole hotel was similar to ruins. After all they gave us a room and every morning at 7 am!!! There was a noise because of the construction right under us on the roof. That's just impossible to sleep. I was asking reception girl to stop it and also I asked construction Amish guys to stop, but nobody cared. Never never come to this hotel, the hospitality level on the lowest level. read more

My boyfriend booked a night at this Bates Motel for my birthday this past weekend. He learned two things...1) He will never take me to a place that he and his ex wife went to and 2) He will ALWAYS look at Yelp before he even ponders taking me anywhere. Trying to find a parking spot was a mess when we pulled up. Apparently there was some sort of sorority thing going on and each of the girls brought their own car. I will say that the lobby was very nice. It looked like it had been updated within this decade and it gave me hope that the rooms would be nice. When we reached the front desk to check in there was a woman working. We stood there for a minute...waited for her to acknowledge us in some fashion. She must have been playing Candy Crush because she never looked up from her computer screen. Finally we told her our last name and she fumbled around and got us our keys and passes to the comedy club. Now let's get to the fun stuff. The ray of sunshine working at the front desk told us we were in the penthouse. Don't get excited folks. There are only 2 floors to this hotel. The entire 2nd floor is the penthouse. The elevator reminded me of a ride at knobles. I thought I was going to plummet to the basement. We get into the room...it should be called the sauna. The AC unit was controlled by a light switch. I have never seen anything like it. We ended up opening up the window to get some fresh air. Oh and there was no screen on the window. We could have climbed out the window and walked around on the roof. The telephone was the best part of this pearl of a room. All of the buttons were plucked out. I thought it was a toy phone. I almost forgot about the pillows! The pillows were about the size of a box of tissues and were bean bags. Yes. Bean bags. They were not filled with fluff...it was little kernels of foam. There was one place that was decent. The bar. Thank goodness they had bartenders that could mix good drinks. I needed a good buzz to be able to sleep at this place. I will never ever go back to this hotel. Never. My boyfriend is very lucky that I love him so much and that it is the thought that counts. Otherwise he would be looking up jewelry stores and buying me a "I took her to the Lancaster host" apology ring. read more

DO NOT STAY HERE. ABSOLUTELY DISGUSTING. we used booking.com and the reviews were good, and when we got there it was absolutely disgusting. I have a 9 month old baby and she couldn't be on the floor because there was mold ALL over the floor and in the corner of the room. BLACK mold. Piles of it. The shower had mold on the shower head, and the faucet was corroded. There were BOOGERS on the shower curtain. I almost threw up. And hair in the tub that wasn't mine I am completely disgusted. The pool outside was drained. The inside pool was horrible. I opened the sauna door and thought maybe there was a dead body from the smell. Our keys stopped working 2 times which I read after that has happened to other people. The ice machines didn't work at all. The soda machines were out of soda. The change machine for the arcade games didn't work. I feel like my skin is crawling after staying there. DONT DO IT. read more

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This place has been a dump since the 1980's. Rooms without doors, or rooms with doors secured by only a luggage lock? Worn carpets, cracked bathroom fixtures, leaky rocking toilets, varying availability of hot water or water pressure, spotty A/C, spiders in the beds ... The list goes on. There are traffic cones in the courtyard to warn people of sinkholes or gopher holes or something. Those cones have been there for the last three years. You think they could find the maintenance or landscaping funds to fix them. This place is a dump. Period. Your money, no matter how much, is better spent elsewhere. NO STARS FOR YOU!!! read more

Worst hotel ever! This hotel is big but poor management. What a shame! Got a Groupon for $82/night. The room is very old and need to be fixed for very single thing in the room. The tissue box in the bathroom is full of dust. I don't know when this hotel open but I am sure no one bother to keep it clean. Bunch of us went to breakfast buffet. The coffee mugs are full of coffee stinks. A kitchen worker was pouring apple juice with an "old plastic bucket" into the juice container. Disgusting! The foods were terrible. I won't stay there even though it's free! read more

I have stayed at this hotel multiple times and have been satisfied each time. The location is nice for not staying in the hotel the entire time and going to explore Lancaster. The hotel is very close to Dutch Wonderland as well as Texas Roadhouse & several other restaurants. The room was nice and spacious. It was near Labor Day, so I spent much of the stay by the pool. The pool temperature was a little bit chilly, but when it was warm enough out, it wasn't too bad. My main complaint is that there were so many Yellow Jacks by the pool bar. Whether ordering sweet drinks(pina colada/strawberry daiquiri) or a not-so-sweet drink(7&7) they go after you like CRAZY! The restaurant in the hotel(for lunch/dinner) is nice. When I go to Lancaster, I like to eat at the buffets, but for nights that I didn't, I liked this restaurant. The breakfast buffet is typical minus an omelet bar. read more

Resort is a term loosely used here. Very loosely. I've been to this horrible hotel a number of times, sadly. It has a convention space that a lot of hobby groups I'm associated with use for their major events. Three times a year I have to go to this place for conventions. I can tolerate being in the event space because the only other option is not going, but I refuse to stay in the actual hotel. It's that bad. I would rather (and have) sleep in my car than stay in this hotel. That is not a joke. If for some reason I was forced to stay in one of their rooms I wouldn't use the shower and I would sleep in a sleeping bag on top of the bed. The rooms are outdated, frequently unclean, and in serious need of repair. Even the convention spaces are in dire need of updating and repair. The entire place has a problem with mold and the so-called AC system is weak and frequently breaks down. I honestly can not imagine why anyone would willingly stay in this hotel with all these issues. That said the staff has always seemed friendly enough and the atmosphere when attending various conventions is always fun and lively, though that is entirely due to the crowd at the convention and the nature of the event and has nothing to do with the hotel space itself. I can not imagine what this awful place would be like without an interesting event taking place. I was shocked to learn there are actually people that hold their wedding receptions at this place. How bad must your life be to have a wedding at a hotel like this?? That would be a sad, sad thing to see. Seriously, this place is a dump. It's the sort of place that in most cities would have been torn down years ago. But this is Lancaster and people keep booking it for larger conventions. So it remains. I highly recommend you get a room elsewhere or sleep in your car. You've been warned. read more

Hotel is very dirty and half of amenities are closed. Hotel is going through renovations so the power is out to more then half the property. The advertisement on the internet are not at all what the hotel looks like. Note safe for the kids nails everywhere, carpets missing in some of the property, indoor pool is filthy. No working restaurant or bar. Staff is beyond rude. I would not stay there if someone paid me too. Horrible, awful place. I had to cancel my reservations when there and find another hotel to stay with my family for the 4 nights, I refused to subject my family to these kind of conditions. Would not recommend this to my worst enemy. read more

when i was there for a dance competition the stairs were very unsafe and the celling was dripping the walls had mold and when you walked in all you smelt was mold. the building was under construction, but i herd last year the celling caved i. when i was there the building almost burnt down cause there was a fire. DO NOT STAY HERE!! read more

I would give it zero if I could . What was once the best hotel in Lancaster is now a dump. Alexander Garber built what was a palace in its day. The current ownership really should be ashamed for the condition they have it in. Please don't stay at this place read more

I've gone here many times and nothing has changed. There is supposed to be complimentary Wi-Fi in every room but there's not. You're doing good if you get reception at all. The carpets in the large front conference room were soaking wet on the side to the point that if you stepped in it, water was visible. A tarp was being used, inside, to collect rain water into a garbage can. The floors were sticky in other parts of the building. Carpets are stained, frayed, and missing in spots. Someone posted pictures of peeling sinks and bath tubs... It's true! The ice machines have not worked for years!!! There's little to no temperature control in the rooms. Room doors can be hard to open and close. My colleagues ran a blow dryer and the iron at the same time (not in the same outlet) and it blew a fuse!!! Don't plan to be there with bad weather, if you lose power they don't have back-up generators either. Overall, the staff were nice except the one who questioned a VIP guest if they already ate their dessert when they asked for a piece of pie for later. The empty plate was from their salad! read more

I honestly dont see why there are bad reviews for this resort. And yes, I would call it a resort because it has all the qualifications to call itself such. If you are looking for a resort much like you would imagine from magazines and television then wake up youre in freakin' lancaster, PA. Go to Palm Springs next time. I do a lot of traveling and I feel this place deserves 4 stars because the staff was helpful, polite and insightful. The room was spotless. Very clean. The restaurants on site were convenient. Our bed was comfortable and it was just what we needed for the night. I bought a groupon since we needed a place to stay on short notice and I am so happy I took my chances here. I would recommend this hotel to anyone looking to venture out to Lancaster! read more

Well if you pay over $100 you would hope for more. It's really a sad hotel. It has some positives but honestly the negatives outweigh those...room wasn't as clean as it could be...dead flies along the window sill and it's November...pillows sucked...in dire need of updates and a new entrance...maybe 10 years ago it was pretty good... read more

Do you like your doors to lock? Do you like TVs that work? Do you like a hotel that's easy to navigate? Do you like normal temperatured rooms? Do you like a room that doesn't smell like farts? Then this is not the place for you. read more

We chose this hotel because we had a good deal through Groupon an thought it was supposed to be a nice place. Location is good, all staff were friendly and helpful. Food at the breakfast buffet was good. That's why I gave it 2 stars. It was all downhill from there. Hotel layout required going up and down stairs everywhere. Elevators are limited to handicapped floor. The bathroom in the first room we were given was dirty. The second room was clean, but needed updating. There are water stains in the ceiling in many places throughout the hotel. Furniture in the lobby so badly worn out that stuffing was coming out. Indoor pool was dark and dreary looking with a floor that was always wet even though no one was using it. Outside pool looked better, but had only a few umbrellas and nothing but plastic chaise lounges to sit on. Would not recommend at any price. read more

giving 1 star is giving 2 stars too many. DO NOT BOOK AT THIS PLACE, EVER. this is THE worst hotel on the face of this earth, period. it should have been condemned and knocked down. i booked a room on 5/27/16 @ 1pm for a room on 5/28/16 through Expedia(of which i will write a review on that later). check-in was @ 4pm so i made a reservation for dinner @ 5pm. when i arrived at the hotel it had a sign on the front door from the liquor commission. and as i walk through the door there were hundreds of young girls running around with their parents, apparently there was a dance competition going on at the hotel, AND the temperature of this place is hotter than Africa. there were only 2 girls working at the front desk and there was a line so i waited. the 2 girls kept allowing people to cut in the line so my wife went up to one of them(one wearing glasses and a red head, she went to the one with the glasses) and asked if she knew there is a line and right a way she pointed her finger at the line and told my wife that she needs to get in the line with a very rude tone. after about 30 minutes waiting in line it was my turn by luck i got the fat girl, she took my name and did her things and after about 5 minutes she tells me that the hotel is having issues with the A/C so i can either take the room and deal with it or cancel the reservation, go somewhere else and try to get the money back from Expedia on my own. right there and then i blew up in her face. i said that they made no attempt to let me know that they are having a problem at the hotel and she made me wait all these time just to expect me to accept that excuse and go. i told her there are NO available rooms anywhere and said i am not driving back to NJ. i made sure that EVERYONE in the lobby heard me ripping her a new a$$hole. another woman came out from the back told me she will look for a room for me so we took a walk. the hall way smelled like shit, water stain on every ceiling panel, and the elevator sounded like it was about to drop out from under me. they also told people that the pool is open but there is not a drop of water in it. as i sat on the couch waiting for them to find me a room, 3 ladies sat across from me said they are in the lobby because their rooms are too hot to stay in and this problem has been going on since thursday(5/26/16). and then another woman standing behind us said that there is NO RUNNING WATER so you can't flush the toilet or take a shower. The highest ranking manager on the property is a 2nd level F&B manager that can't do anything about anything and there is NO guarantee that any of the problems will get fixed any time soon. i finally told them that forget about finding me a room just refund my money but their excuse is that "the ownership specifically instructed them that there will be no refund available until Monday." a mother of one of the dance girl said that kids are passing out from heat exhaustion and another one called the health and fire department. and as for the icing on the cake among the chaos the fire alarm went off followed by kids screaming because a water pipe burst and turning the place into a swimming pool. and then the guys that is in charge of setting up the stage for the dance competition come storming to the front desk railing the girls and the supervisors to give him the key to the back door so he can take his equipment out before anything gets damaged by the water but they told him no. i was told that the hotel just got bought out by another group so as you can guess there is no way anything will get done about this place any time soon. everyone that i talked to told me to RUN AWAY while i can. so i finally gave up waiting after wasting over 2 hours of my life, ate dinner at Cracker Barrel and drove back to Jersey. this whole thing is worse than anything you can find in a movie, un f**king believable. oh and the rooms do not have a fridge or microwave and coffee machines don't work. read more

Dirty, unkept, needs a total renovation..walked in and walked right out. Luckily we were able to get a room at the hotel lancaster!

We stayed here because it was close to Dutch Wonderland. The room was smelly, sink cracked, bed frame on 2x4s, vintage TV, HVAC controlled by a light switch, thin walls and door meant you could hear everyone in the hall at 4AM or walking down the stairs leaving. Both ice machines in building B were out of order so you had to goto front desk to get ice. Huge pothole in parking lot... List goes on and on. Not worth premium to be close to Dutch Wonderland. read more

I just came back from a 5 night stay here. I bought it as a groupon deal, which is probably the only way I would have stayed, as the regular rates are way too high for this place. I didn't read reviews before we booked, or else it would have greatly influenced my decision to buy the deal or not, but I've got to say, my experience wasn't as bad as some people have said theirs was. Here are the pros and cons: Pros: - Room was very clean - beds were comfortable - AC worked great (had to turn it off a few times because it was even too cold!) - Customer Service was excellent - Everything in the room worked as it should at any hotel (tv, lights, outlets, etc) - The deal came with free breakfast buffet, it wasn't like home cooking but it was decent and had lots of food to choose from, especially fresh fruit Cons: - Entrance to the lobby smelled funky on the first two days, as if the carpets needed - cleaning, which was done after the second day and the smell went away - Water pressure in the shower the first day was not very good but the rest of the week it was decent, could have been stronger for my preference - the hallway has a dropped ceiling and some tiles had water marks on them, but there was a maintenance guy in our hallway the second day that replaced all the stained ones It seems like the hotel management may be taking notice of these poor reviews and starting to make some changes. It has a long way to go and could definitely benefit from a rate decrease, but overall it wasn't bad. Yes the decor in a lot of areas of the hotel needs updating, almost felt like we were at a summer country club from 1980 read more

The "resort" is extremely outdated and musty. There is limited free wifi that does not extend to the rooms. There is only one elevator that does not go to all levels. Our room was on the 400 level and we had to carry everything up two flights of stairs. The room was not very clean, the carpets are old and stained, the beds are old and creaky and the blankets were so scratchy that we went out and bought blankets at Kohl's to use for the weekend. The furniture is falling apart, our room over looked a giant contractor dumpster full of trash and was next to the arcade and kids play area so we had the pleasure of listening to children running and screaming all day and night. I could go on but I think you get the point... read more

I have decided to write a review only because I did look on yelp and read reviews before my trip and I was terrified. I was at this hotel for work and the other hotels in the area where booked so I didn't have much choice. First of all - IT WAS NOT THAT BAD. I must say I came expecting a dump and it was by no means perfect but it was livable. I rented a refrigerator because they don't have them in all the rooms. The room we were in was on the ground floor opening up to the pool/garden. It was very cold while we were there and they brought us floor heaters. This is not a Four Seasons, I personally would not pick this hotel for a nice vacation. Keep in mind that this hotel is very very old. You can see how it used to be pretty spectacular back in its day. Also the staff was very helpful to us and accommodating. This hotel is either in the process of being sold or was sold and the management and owners have made it really difficult for the people working there. Before you get mad at the girl working the front desk keep in mind that the management probably hasn't given her the resources to help you. read more

I don't know what all the bitching is about this place is great. Elegant chandeliers hang down on shiny marble floors. Clean indoor pool . Spacious comfortable room with all modern amenities. I had purchased a Groupon and absolutely loved this place. I am a bargain hunter and for my next trip to Pa. I am going to another Hotel. Not because i did not love this place but because the groupon deal for the other hotel is 20 cheaper per night than this one. Its truly a classy first rate Hotel. I felt very comfortable there alone with my daughter. No safety fears here. read more

Groupon - I know why they offered it now. There is no way that this hotel can attract people otherwise. I guess years ago, they were much better as they were always packed. They evidently do a lot of conferences here too. I would be so pissed at my organizers if they scheduled an event here that required rooms! The carpet was dirty, the bathtub cracked and peeling as well as the sink. Don't know when the comforter was last cleaned but ick! The AC worked in my room, I guess I lucked out compared to some of the other reviewers. They did offer a free breakfast with the room, and it was decent with eggs, bacon, sausage, pancakes or waffles, fruit, juices, coffee, tea and the folks coming around to clear off the tables were quick and efficient, even running over a new pot of water and tea bags. The staff were nice, but well you know that they are aware of how crappy the rooms are. It's kind of an embarassment to work somewhere where so many people complain about the rooms. It doesn't appear to be an issue from what the employees are doing, but owners obviously can't or don't want to invest in it. Someone said they'd rather sleep in their car. Well nowadays with all the crime in the world, I don't want to do that either. I didn't see any evidence of bedbugs, and that's good news! read more

The heated pool wasn't working the water was freezing. I didn't see the pool tables in the game room and the TV in the kids room wasn't working. It wasn't worth buying the group on. The hallways smell like old carpets on the level 100s everything was smelly the doors were broken. Some had tape on the door knobs. Bad experience for me. read more