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    Brintwood Motel

    4.0 (1 review)

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    15 years ago

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    Hampton Inn Pine Grove - Restaurant

    Hampton Inn Pine Grove

    (18 reviews)

    $$

    As most Hampton's are, this location is conveniently located of highway. There is plenty of parking…read moreeven with a trailer. I believe there is a very long curb not marked with emergency paint available. I did use Hilton app to check in about two hours before my arrival. Upon my arrival there was not an electronic key on my app. The young lady at front desk helped me out immediately giving me a couple physical cards. This location is still offering cookies in the afternoon as well as the 24hr. coffee bar. Our room was cooled and clean upon arrival. There was an oversized refrigerator, microwave and coffee maker available. Bathroom was clean with hand soap and body lotion on wall in pump containers. There were also pump containers in curtained shower of shampoo, conditioner and body soap. Water was hot and shower head was adjustable. I selected a room on the side of building which faced busy highway not knowing how the hotel was oriented. Because of the extra ridges on roadway I heard trucks going by almost all night. I know better if in area again. My wife and I both felt the bed was a little firm. We prefer softer. Breakfast was a step up from other Hampton's we have stayed in. First, there was packages of honey at coffee bar 24/7 for my wife's tea. For breakfast there is a carafe of infused water with fruit, packages of good salsa for the omelet, cinnamon flavored waffle batter, and an upgraded pastry selection. I did use first floor restroom which was clean and stocked with a nice heavy paper towel. I would stay here again if traveling thru area.

    Great stay! Sometimes people didn't wear masks in the lobby area- wish the masks were more…read moreenforced. Overall smooth stay at this hampton inn. The employees were helpful and nice. The grab and go breakfasts were thoughtful.

    Home2 Suites by Hilton Downingtown Exton Route 30 - Guest room amenity

    Home2 Suites by Hilton Downingtown Exton Route 30

    (24 reviews)

    $$

    We've had worse hotel stays, and we've had better…read more Hot water was in short supply and sleeping was uncomfortable with the a/c shutting off at night. Additionally, for a masonry building, noise from the floor above was disturbing. Otherwise the property is clean and modern but shows signs of neglect including bad bearing noise coming from hallway HVAC and tiles falling off around perimeter walls.

    Beautiful, pristinely clean & well appointed--perfect home away from home! Staff was friendly &…read moreaccommodating. Room had queen bed w/curtained closet & iron/ironing board, 42" TV (w/screensaver set to welcome me by name), loveseat & ottoman (curtain divider to separate area from bed), ergonomic chair & built-in/mobile desk; MWO, apartment-size fridge/freezer combo, dishwasher, dishes/cups/cutlery, mini sink & coffee maker. Bathroom had pocket door w/large countertop, under sink storage w/extra towels, blow dryer, large shower & nightlight. Stay includes buffet breakfast. Now, to the few drawbacks: Coffeemaker was cheap & made weak, tasteless brew (partner w/Keurig already, Hilton). Towel quality was on thin side & not soft. Mattress was too soft. Breakfast was mostly premade (omelets made w/liquid eggs), thawed & MWO'd sausage & cheese biscuits kept in glass warmer shelves--dried out & on par w/gas station convenience stores--except for delish WAFFLES you made w/batter dispensed into cup & poured on mini heated griddle. BUT, batter dispenser kept jamming & it took 2 staff members to get it working again. (Hilton, pls employ 1 or 2 people to make omelets or even just scrambled eggs & to periodically heat sausage & bacon, put in chafing dishes as guests trickle in; also have some cut fresh fruit options. (Hiltons in Staten Island NY offered a much better breakfast for comparable stay). Lastly, I booked this hotel specifically for indoor pool & checked before arrival that it was operational (as 2 other area hotels had pools undergoing maintenance). I also checked pool hours on arrival & went to use it after dinner out only to be greeted by Pool Closed sign. Turns out boiler broke & water wasn't heated enough. I expressed my disappointment & said it might still work for me, so desk agent offered to let me feel water temp & then decide. Since I was set on using pool, I said I'd use it for short while. Well, it was quite a bit cooler going in full body than trailing your hand thru water, but I toughed it out for 15 mins...brrr. I'd definitely stay here again as the positives far outweighed the negatives. Hilton is always consistent quality-wise & affordable considering all the amenities.

    Fairfield by Marriott Inn & Suites Hershey Chocolate Avenue

    Fairfield by Marriott Inn & Suites Hershey Chocolate Avenue

    (69 reviews)

    $$

    I would like to preface this review with the fact that I have been in service my entire life,…read moreincluding managing a hotel myself. I currently work for American Airlines at the Charlotte Douglas Airport. The front desk agent Matt - caused me to walk away from a prepaid reservation and pay to stay at the Hilton Hershey property instead. Which was amazing, by the way! I had a reservation for 6/15, and had called the week before to reconfirm an early check in. After working my 8-9-hour shift, I drove over 7 hours straight to Hershey PA to take my elderly mother to a concert at Hershey Stadium. Once arriving at the Fairfield, Matt brusquely replied that I did not have a reservation. I explained to him that a Marriott Vacation Club Member had gifted me the room and it was registered in my name as well as theirs. He then "found it" and told me there would be no early check in although I had confirmed, and I would have to wait until after 4pm. Mind you it is 11am, and at this point I have been awake well over 24 hours and am feeling faint. He was so nasty, I took a step back to take a calming breath. He was then so rude to the next lady (in front of her children as well) that she exclaimed "is this how you treat Marriott Bonvoy Members? WOW!" I knew I was unable to reason with this individual, and I was too exhausted to escalate the issue. So, I simply left and took my business elsewhere. I called today after some thought on the matter, hoping to give grace, and it was Matt who answered the phone. He was disdainful, snide, would not provide me with the GM's name or email and disconnected the call. I called Marriott Bonvoy myself and got the information I needed. Matt is ABSOLUTELY NOT the person Guests should EVER see and interact with upon entering a Marriott property. A welcoming smile and spirit of kindness is necessary in our industry. Matt has none of these qualities. Like I relayed to Corporate, Matt is most definitely a cause of loss of revenue for this location. On a more positive note, Zira and Melisa at The Hampton Inn Hershey saved the day! Highly recommend!!!

    Really a 4.5 star... we had 2 king sized rooms . One had a sitting area and seemed more spacious,…read morethe other lacked as much furniture and had an old light and a few other items which probably should have been removed. Hotel was very clean! Service at breakfast was excellent, as were the options for a buffet styled meal. Front desk staff was very nice as well. Would definitely stay here in the future.

    Brintwood Motel - hotels - Updated May 2026

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