The receptionists were very patient and friendly from the first phone call inquiry. They did not make me feel like I was interrupting their day. I had my old optometrist fax over my prescription and they received and filed it with no problems. They explained my coverage and looked up my benefits quickly. It was very easy to make an appointment , although it was about a few weeks out. The appointment with Dr Orr was not tedious like most eye exams can be. He provided excellent education regarding the proper use of contact solution and cleaning of my lenses. He also provided me with a trial pair of my contact lenses until my new ones come in! So happy I found them! read more

I've been coming here for 15 years. The staff is professional, friendly and knowledgeable. Dr. Baker has seen me through contacts, glasses and LASIK. I've seen Dr. Orr most lately due to schedules and he is also top notch. Last month I asked for an emergency appointment because I thought I might have something in my eye. They fit me in no problem and Dr. Orr painlessly removed a facial scrub bead from my inner eyelid (warning to those who use those scrubs). If you're looking for a comprehensive eye doctor, give this place a try. read more

Dr. Baker is thorough, friendly and takes his time to answer all my questions. I love him! Sue at the front desk is friendly and polite. However, I was not too happy after my last visit when no one bothered to tell me my Insurance wouldn't cover the exam until AFTER it was over. $180 lost. I won't be going back. What I have found most annoying, is after your exam, you are whisked away by a high pressure sales person (Vernale or Zernale?).....wow, talk about pushy sales!!! It's obvious she works on commission. I finally got smart and opted out of buying glasses through this (overpriced) office and buy them at Costco or on-line. It's so much nicer making your own decisions without the pushy sales tactics. read more

Amazing team and service! It was really easy to make an appointment and they have really convenient hours even for 9-5ers like myself. I received my most awesome and thorough eye exam ever, and I felt so comfortable, not rushed, or like I was wasting anyone's time. I keep telling my friends and family just how incredibly nice everyone was here, and how passionate and happy Dr. Orr seemed about his job, even at my end-of-day appointment! He took the time to patiently explain everything to me and always asked if there were any questions he could answer for me, genuinely seeming to care about me as a patient. I am extremely impressed and will highly recommend Lamorinda Optometry to everyone I know! read more

My family hasn't had their eyes checked in a few years due to a bad experience in the past. Dr. Orr was highly recommend to us by a family member. My husband and I went on at the same day but at different times. He came home to tell me he loved the office and planned on also buying his frames there. Originally we were going to purchase frames online. Their selection is great and reasonable! The office staff is so sweet and welcoming and neither of us had to wait. Linda did my initial screenings and she was so pleasant and knew what she was doing. Dr. Orr is absolutely amazing. He went over all my scans in detail and was very easy to work with while finding the correct rx for my eyes. When I worked with the young man on frames, he went above and beyond. He actually picked out the frames I purchased and while they are a designer brand, very reasonably priced. I'm very excited to get my new glasses! My kids go in a couple weeks! read more

First time visit. Easy online form to request the appointment, fast follow up from the office staff, convenient appointment. Dr Orr was very thorough in his explanations regarding my eyes. Overall great experience. read more

For two decades my family and I have been going to LaMorinda Optometry, and they are the best. Originally we saw Dr. Baker and for years now we have been seeing Dr. Orr, and both are outstanding ... as are the office staff. Plus they have a great selection of eye wear to choose from (after all, life's too short to go through it wearing ugly glasses). Top marks from our family! read more

I have been going to Lamorinda Optometry for DECADES. I now live in another state and when I know I am flying into the San Francisco Bay Area, I make an appointment with Lamorinda Optometry. I had seen Dr. Baker for ages, but he retired. However, Doctors Wong and Orr are exceptional. I really appreciate their detailed explanations of the state of my vision as I am in my early 70s and have the usual concerns about the affect of aging on my eyesight. read more

I've still been coming here every year since my original review, and still loving it. Several years ago, I switched to Dr. Orr (I don't remember why - probably a scheduling issue) and have gone to him ever since. Dr. Orr is pretty great! He's very personable and does excellent work with my prescription. It's always a very pleasant experience. read more

Dr. Baker and his staff are fabulous. I have been his patient for over 20years.

I was very pleased with this place after my last 2 visits. It was recommended to me by a friend who said the Dr. was very friendly and she was right! I hadn't had a really thorough eye exam in probably 15 years- way overdue! I was hoping that they would do a good exam since I'd been having some small eye issues. My first exam was almost 2 hours long- SUPER thorough! I was SO pleased and felt very well taken care of and happy to know the whole health of my eyes. They ran a ton of different tests and I paid $30 extra to get a kind of eye x-ray for deeper testing- it was fascinating and good to know I have healthy eyes for the most part. The price was not bad for all the testing and time it took- definitely worth it to do every few years I'd think. The doctor did find some problems and gave me some homework to do over the next month. I just had my month checkup and all looked pretty good. He taught me how to take better care of my eyes which should help with comfort in the long run. Overall the whole staff was very friendly and helpful. There is a big parking lot in the rear of the building too. My only complaint was on my second visit I sat in my room waiting for the Dr. for around 20 minutes and I'm VERY inpatient especially when it comes to doctors offices so that was a little frustrating but not enough to keep me from coming back (the first time I didn't have to wait long at all). I'm so happy I found a great eye doctor in the area!! read more

Dr. Baker is the best! Were this simply a review of him, it would be five stars all the way. He is exceedingly thorough and appropriately cautious. But his front office staff is a bit off putting, and -- since I'm a contact user -- I don't have any use for the optician / glasses sales part up front. Go for the Dr., and then consider your options. read more

The best I've experienced. Dr Orr really cares for his patients and the technicians and officer staff are always pleasant and professional. Look forward to my yearly checkup. read more

I gave them another chance. The aggressive salespeople are gone, and it's a much nicer place. I always liked the dr. just couldn't take the salespeople. read more

Dr. Orr is the living definition of what a good health care provider should be: excellent interpersonal skills, knowledge of the field, accessible outside of appointments; takes his time during your visit. My wife and I are both doctors and after our visits here, always talk about the amazing level of care we get. He either has an excellent memory or takes meticulous notes about our visits because he remembers details about our lives after not seeing him for over a year. Either way, he really makes you feel like your questions and time are important. On top of his bedside manner, he caught a prescription error that was made by my previous optometrist that led to eye pain - essentially there was no vision correction in one of my lenses when there should have been! Can't say enough good things about Dr. Orr and his staff, their attention to detail goes a long way. I wish more care providers took this approach. read more

I found Dr. Orr very thorough and explained everything very well. I am bringing my kids to him later this month. The prices are expensive, but that's to be expected. I think their selection is the best among the small doctors' offices around town. I have found some optometrists' offices in Lamorinda don't open until 10am and won't see patients until 10:30am. I got a much earlier appointment and was able to get to preschool pick-up on time. Oh, they don't take American Express. They should. read more

I wish I could give these folks 6 stars. I'm aware that some reviews may sound a bit lofty, however, when I say that Lamorinda Optometry changed my life, I really mean it. They have been my optometry of choice for almost 30 years and every time I go they get better and better. For medical reasons my eyes are difficult to fit, and they get tired at the end of the day, making it difficult to engage in my favorite pastime, reading. At my most recent visit, Dr. Baker did his usual splendid work of measuring me for a new prescription, and then he continued to work his magic taking into account how my health had changed my eyesight. Then I went out to see Kyle to be fitted for new frames. Kyle has been devoted to finding me the roundest frames for years. He never gives up. This is the third or fourth pair he's fitted me for, and, yes, he just gets better and better, too. He adjusted the shading, the tint, the type of progressive lens and showed me frames that he knew I would love. I did. But all that's just fluff. What's important is that for the first time in over a year, I'm able to really read again. clearly. I'm absolutely sure that everyone at Lamorinda Optometry is just as wonderful as Dr. Baker and Kyle, but these two guys have my vote for the best customer service ever. read more

Great experience and great Dr and staff. Took a little longer than I anticipated but the results were fantastic.

Great optometry office! Wonderful staff and doctors. A+ service and care. Dr Orr is amazing. Can't begin to recommend them highly enough.

Great service and care. Doctor and staff are knowledgeable and friendly.

Lamorinda Optometry is amazing! The staff is so friendly and helpful and Dr. Orr. is great with kids! Having 3 of his own, he totally gets how a child might feel nervous or uncomfortable getting their eyes examined. He is so good though about relating complex information to a level my 7-year old totally gets. My kids think he's awesome! For children or adults, I wouldn't go anywhere else but Lamorinda Optometry. read more

Dr. Orr is an exceptional ophthalmologist. He always explains things really well, allows for questions, and provides very thorough exams. He is one of the best doctors I have ever met, both for his professional skill and thoroughness and for his way of working with patients. read more

Dr. Orr is remarkably smart, thorough, and exactly what you want in a doctor. Every step in the process of a new patient visit was a pleasure, and my Bar is extremely high for health professionals. I'm very grateful to have found him. His practice runs very efficiently. read more

I was their customer for 4 years. Dr Orr and Dr Baker are great. The stuff is rude, including receptionists and assistants who do your preliminary eye check ups. They have no willingness to work with people nor be responsive to patients' needs. I am done with them. read more

I saw Dr Orr today as a new patient and w as so impressed! The staff was so efficient and professional! Dr Orr Asked lots of questions and seemed very interested. I had come from a different office that was so different, I had no idea how a well run office could be. I can't say enough good things. read more

I've been see Dr Baker for 20+ years and he has always taken great care of me. He has been extremely attentive to a specific condition I have and has both refered me and helped me monitor my sight. He's excellent. read more

This whole office is WONDERFUL!! Dr. Orr is the BEST optometrist I have EVER worked with. Smart guy--puts you at ease, takes as much time as you need, and the dude is crazy smart!! All the staff are really great and I enjoy them every time--also very knowledgeable about all things glasses and insurance coverage. Help you get the MOST from your benefits. This place ROCKS. PERIOD. read more

Lamorinda Optometry is fantastic. Dr Orr is professional and thorough. He clearly explains each segment of the exam. He is also a really nice guy. The staff in the office is friendly and professional. They explain insurance benefits in a clear manner. They are very helpful in picking frames. Altogether a great place! I highly recommend it. read more

This is my second visit to Lamorinda Optometry. My first prescription glasses (2014) from them incredibly didn't give me a headache and I didn't have to "get use to them. Wished they had bigger selection of frames. And they accept VSP. read more

Really exceptional place. Extremely friendly staff and Dr. Orr caught a potential condition that needs to be monitored in my son's eye. Very grateful to have such wonderful eye care right in Lafayette!! read more

I'm forever in Dr. Orr's debt for picking up a Sunday afternoon call that saved vision in my left eye. He referred me to the most respected retinal specialist. After two surgeries, and now preparing for removal of the cataract on that eye, Dr. Orr has been attentive and creative in finding solutions to help me see the best that I can at every stage. He's personable and has excellent relationships with the best specialists, too. I'm very grateful to have Dr. Orr as my primary eye health doctor! read more

TERRIBLE CUSTOMER SERVICE! They get 1 star because the doctor himself is really nice, but the receptionists are RUDE!

Be very careful, they bill you for amounts without providing you with any indication of the basis of the bill (visit date, etc.). Even after repeated requests. Insult to injury, they add finance charges. read more

Dr. Orr and his staff at Lamorinda Optometry provide outstanding care!

I give up. After three tries, the lenses provided by this store keep "crinkling" on the surface--the protective coating shrinks and develop tiny wrinkles, decreasing clarity and vision. The part-time counter people keep saying they have "never seen this before." If they're wearing their own glasses, then maybe this is true. The first excuse was plausible, but three times now, and their solution: "we can take a message." Nice selection of pricey frames, but the service stops there. read more

Staff is very knowledgable and friendly. Dr. Orr and Dr. Baker are very professional, friendly and thorough in their exams and explanations. Our entire family uses this practice and we are very happy. We have been to 3 other optometrist throughout the years and we finally found a home that fits all of our needs and we feel confident in their abilities. read more

I was interested in having a pair of Rudy Project sunglasses fitted with my prescription. I wanted progressive, polarized, transition lenses. After having the prescription improperly filled through VSP at another optometrist (they were unable to provide all three features I wanted - settled for progressive polarized - and uncurved the frame to get the prescription to work so they no longer fit), I chose Lamorinda Optometry because they are a Rudy Project Dealer close to my home and had high ratings on Yelp!. The office was immaculate, the staff was friendly and efficient and appointments ran on time. The optician that primarily helped me, Zernel Hilton, took each of my concerns seriously. Happily, the Rudy Project lab was able to provide progressive, polarized, transition lenses for my frames. When the glasses came back, I noticed that the right lens was off. Zernel was on vacation, but her colleague assisted me with the same diligence and courtesy as she had. He tested the lens but could not find a defect. However, to eliminate any possible source of error, Dr. Orr asked that I come in for a complimentary eye exam (Thank you Dr. Orr!) to verify my prescription was accurate - which it was. Ultimately, Zernel returned the lens to Rudy Project where their sophisticated equipment was able to detect that the lens was slightly off. They replaced it promptly. When I received the glasses, I was more than pleased with the final product. Zernel was not. She felt that the right lens was a bit too small and should be remade to fit more snugly. She sent it back for replacement. I would have never noticed. When the new lens returned, we were both happy. These individuals are pros that are truly concerned with patient satisfaction. In my opinion, they all provided exceptional service the likes of which I've not found previously. I highly recommend them and will return. read more

Dr Orr has always been a fantastic every time I get my eyes checked, he's great to talk to and I'v never left with questions left unanswered. read more

I couldn't have had a better experience at Lamorinda Optometry! Dr. Orr and staff were amazing. I was running late (darn SF traffic during rush hour) and not only did they still accommodate me, but they were thorough and took the time to get to know me since it was my first appointment. I will definitely be recommending them to friends and family! read more

Dr. Orr and his staff were extremely friendly, professional, and saw me in a timely manner. Dr. Orr took carefully explained all my options for vision care and was very receptive to any thoughts or concerns I might have. I highly recommend Lamorinda Optometry. read more