Their wait staff is terrible. We had a 2:30 reservation. When we got there we said we would wait…read morefor a. Window seat. She said she would come get us in 10 or 20 minutes which she never did. When I asked what happened 45 minutes later as we waited she became combative. Told me I couldn't expect a window tabke on Memorial Day when she just told us we could get one if we waited ten or 20 minutes. She was ridiculous, telling me there were no window tanked available, when I had a reservation AND waited per her instructions. It ruined my husband's birthday. The host there was rude and condescending when we just wanted the table we reserved and waited for. Wish I had gotten her name, but we just left pissed off. You know what? Maybe don't put a child there? With no manners. It's not the first time it's happened to us either. It's a bad look for LOW and it ruined my husband's birthday for no reason. She told us 10 to 20 minutes. Then she was pissed that we wanted the table we reserved. Were are disappointed because we are locals who go there all the time. What utter bullshit. That host cost you money. I hope you at least talk to the person. She has a bad attitude and we did not. I guess she was freaked out because it was busy? Whatever it was, she was inappropriate and ruined our day. Will start going to Harriman's or the Running Y. They are decent and respectful to people. Christ! Do something. Thank you!

The lake itself is beautiful, and my 2-year-old had a great time swimming and playing on the beach…read more Unfortunately, the resort and restaurant experience left a lot to be desired. To be fair, this was one of the busiest weekends I've ever seen there. As a business owner myself, I understand that on extremely busy days things don't always go as planned, and because of that I was willing to overlook quite a bit. We stayed in Chipmunk Condo Cabin #3. The cabin had a musty smell and a very small bathroom. The beach area was great for families, and my daughter absolutely loved it. The biggest issue was the food and customer service. Around 2 PM on our first day, we stopped to get pizza for lunch while waiting for our cabin and found out they were already sold out. Since there aren't many nearby dining options, I stopped by the lodge around 6:45 PM to specifically ask when they stopped seating guests. The two younger employees seemed annoyed and unsure but eventually told me the last seating would be at 7:45 PM. I explained that I was traveling with my wife, a 2-year-old, and a 3-month-old, and that driving an hour to Ashland or Klamath Falls for dinner wasn't ideal. We hurried back to the cabin, got ready, and returned around 7:35 PM, only to be immediately told they couldn't seat us because they were too busy and had a large party. My question was simple: Why wasn't I told that when I specifically came in earlier to ask? Had they explained the situation, I would have gladly come sooner. After asking to speak with a manager, who never actually came out, we were suddenly able to be seated. Once inside, there were several empty tables available, which made the whole situation even more confusing. Our server seemed annoyed from the moment we sat down. We decided to order our food to go instead of dining in, and even that seemed to bother him. When I politely provided feedback about the miscommunication, his response was essentially, "Well, we got you seated, didn't we?" That completely missed the point. The issue wasn't whether we eventually got a table. The issue was being given incorrect information and then nearly being turned away despite arriving before the stated seating cutoff. The next morning, we discovered mice had chewed through snacks we had left on the kitchen counter overnight. There are no cabinets available to store food. When I reported it, the manager apologized and explained that even the cabin she lives in on-site has mice because they're in the forest. While that explanation makes sense, it didn't make my wife feel any better with a 3-month-old baby sleeping in the cabin. The second day, pizza was available for lunch and was actually very good. The older gentleman working there was friendly and helpful. Unfortunately, when we returned around 6 PM for dinner, pizza was sold out again. My wife then tried ordering dinner to go from the lodge and was given a completely different takeout menu that excluded many of the better dinner options, including items we had ordered to go the night before. When she asked if she could order from the regular dinner menu, she was told absolutely not. The inconsistency made no sense. At that point, we'd had enough. Between the restaurant issues, the mice, and the overall lack of customer service, we decided to cut our trip short and leave a day early. The lake and beach are beautiful and have the potential to make this a great family destination. Unfortunately, poor communication, inconsistent service, restaurant issues, and mice in the cabins overshadowed what could have been a wonderful stay. Mice may be part of being in the woods, but regular preventative pest control inside the cabins would go a long way toward making guests feel more comfortable.

Here at the Running Y Hotel and Bar. What a beautiful place very high end and the staff is great…read more The pour on the drinks is very nice . We will be back.

George - at the front desk - was so kind and easy to talk to. Daniel was our waiter most nights…read more He, too, was kind. It seemed they never had enough staff. Perhaps that's why when I ordered the summer spinach salad - but got no spinach (I can't eat arugula and it was mostly arugula - with like 3 spinach leaves). We also were never made aware that there is a shortage of bananas (I love bananas). We were put in the wrong room the first night. We had no clue until we tried to charge our morning coffee to the room. Max (he was so busy and made delicious coffee) said a name that was most definitely not mine. Thank God the people didn't show up in the middle of the night! A beautiful resort and even better if you like golf.

Nice hotel with cool hunting decorations in lobby Clean…read morebedrooms and comfy beds Outdoor pool and hot tub were super clean Friendly staff and great service Good breakfast and reasonable prices Parking lot area was secure and quiet

We arrived at 8pm on a Sunday night without a reservation and were greeted warmly by the…read morereceptionist. We booked a double queen on the 3rd floor and helped ourselves to milk and cookies on the way up. The good: the room was clean enough. The beds were comfortable enough. There were some amenities. The bad: the hallways needed vacuuming. The hot tub had a lot of leaves in it. The food was mediocre. This is not a luxury hotel and if you're expecting that, you'll be disappointed. If you're looking for a safe and convenient place to lay your head, this is a good option. I read previous reviews and want to not that my room was updated and the shower was clean.

This place is amazing for a small town!! Right on the water on the outskirts of downtown. We came…read morein for business and a little family fun. I didn't wanna pay extra for the water view so we opted for a parking lot view which honestly wasn't half bad. Still had a decent view. The room was super clean and the layout was great. Their pool is clean and amazing. My son loved it. It also faces the water which was an extra perk. We stayed for two days which means, breakfast and breakfast was actually pretty decent. They had a good amount of things to eat and the hot food changes daily which is nice. Overall, we loved this place and if we ever come back will definitely be staying again.

I was in town for work, so I can care less about views, but if that's your thing- sure there's a…read morenice view of the lake. Fairly new build that's walking distance to bars and food. Lobby is spacious with TVs, places to sit, outdoor area has lots of seating and fire pit as well. Rooms are standard Marriott, why I only stay at Marriott. I was more so impressed by the evening shift young man working the front desk. Made my stay enjoyable, helping me with whatever I needed and good talks and local insight. Few hotels are staffed with caring people like he was.

Absolutely one of my favorite Worldmark 's. This is my 2nd stay at The Running Y. I spent my…read morebirthday here last year & had a 1bedroom suite exchanged through Interval. Room size was generous, with all amenities Exceeding my expectations & this mom to 4 children has some pretty HIGH expectations. This time I booked through Extra Holiday Reservations driving home from Eagle's Crest Worldmark in Redmond (that was a doozy). I had made accommodations at Homewood Inn Suites in Medford to breakup the drive back to So.Cali. I used Hilton Honors points to book but it got dark on me & I am not down to drive during night through woods in winter weather. So I checked at Running Y & got a Great price for 2bedroom 2bth suite, fully stocked kitchen & balcony. 2 night minimum & I was happy! Instacart delivers here! All staff members are so VERY kind & helpful. Shannon, Mackenzie, Issac & the 2 gentlemen at the Sport's Center, along with pool facilities staff. Personable, down to earth GEMS with impeccable assistive service. The resort grounds refresh my spirit! The ice skating rink is SO MUCH FUN, along w/hiking trails, basketball/tennis courts. I just love it here and so do my 4 children !

What a pleasant surprise. We did an II Exchange Father's Day week…read more We got a one bedroom with a pullout Murphy bed. Building 1 unit 305. From our unit we had a view of holes 10 & 18 of the Arnold Palmer Signature Running Y golf course. Each unit its own bbq grill out on the deck. The one bedroom is very spacious. It has all the comforts of home. Washer & dryer; dishwasher, etc. The only con - the televisions are small. 36" in living area and 26" in the bedroom. Worldmark Wyndham Running Y shares property with the Running Y Ranch Resort located in the Klamath Basin. Outdoor parking lot. Elevator and stairs. We would have enjoyed ourselves more had the weather been warmer. It's still winter with lows in the 30's and highs the high 50's most days.

This is a great place in the middle of town, close to everything. Even being in the middle of…read moretown, it's quiet in the rooms with the windows closed. The property is mostly asphalt except for the pool area and a bit of grass if traveling with pets. Easy access and good parking for large vehicles, RVs and trailers. Well lit parking lot with lots of cameras. Burger King, Jimmy John's, and Starbucks in walking distance. Room for as clean. Pool is heated and clean. Very nice breakfast setup in the mornings.

I've stayed here before 2 times prior to this trip, I booked with Expedia for 2 rooms and when I…read moregot here I was told it was for only one room because Expedia canceled it. At least that's what I was told, so we ended up with one room and 3 beds for an extra $100. The first night shower was messed up, and the charger didn't work because you have to flip the light switch. This time around I'm really disappointed by the fact they don't clean your rooms without you going to the front and asking. I stayed 4 nights and not one turn down. The breakfast sucks and is only cold Options. The hotel is old as dirt and has no new renovations, yes the pricing is cheap but I won't be staying here again. Beds are old, make noises when you move, the walls are dirty, the bathroom is growing mold, I honestly don't think anyone really cleans here. You can see the dust on the lamps and light fixtures. It is a convenient place due to the location. They do have a lot of parking and a pool that is heated which is weird when the weather is 80-90 degrees during the summer. There are a lot of homeless people around here and behind the rooms I did take a picture. It sucks when you can't leave windows open because you don't want to hear or see them. I did see a lot of people staying here smoking outside of the rooms or near their cars. Which is not okay. I didn't like that the lady that works here sat down instead of getting up to greet you, I did ask if I can borrow a broom to clean our room and she said no. I don't see why that's an issue all I know is it left a sour taste in my mouth. It's unfortunate that Klamath doesn't have new upgraded hotels.

Some pictures of an Awesome Resort…read more Do not tell anyone about the large Secure/Private Restrooms with awesome large shower.

Pros: This is a beautiful, well planned park and staffed with great people…read more Best bathrooms in all the parks we have stayed at (over 200), laundry room too! Great views. Close to everything. Cons: NO cable. I realize a lot of people have on board satellite. However some of us for a one night stay don't want to go thru the hassle of set up. We have Starlink, setup was great. It is next to Hwy 97 at time noisy with traffic and Jake brakes. Trains, lots of them, but never heard them at night. Overall an enjoyable week. Would book again when we come thru Klamath Falls.

Cleaned and cheap. Very friendly staff!…read more Richard deserves a raise for his cordial attitude :).

This is exactly what you pay for . I used my own blanket and sheets for the bed and did not trust…read morethe shower floor nor was it big enough for me to clean my backside. You'll know what I mean if you stay here.

Can't say enough good things about Cynthia! I don't know if she's the manager, the night manager,…read moreor what, but she is absolutely the best. And if she's not the manager or the night manager, she should be! I booked this hotel on my way through Oregon through the IHG app. I like the IHG group of hotels and I had no issues with this hotel it's exactly what you would expect from IHG hotels and Holiday Inn Express. But will really set this place apart was, again, Cynthia! When I showed up she was friendly and courteous. There were other people waiting to check in and she handled all of our tasks professionally and deftly, I wasn't waiting for very long! Then, there was an issue with my room and Cynthia was able to accommodate me getting into a different room. Then I made a mistake with my key card and Cynthia helped me out with the most wonderful attitude. And finally helped me get settled into my room for the night. Checking into hotel can be stressful, especially when there's something that goes wrong, and especially when you make a mistake with misplacing your key card. Cynthia took all the stress out of that situation and really helped me out. The breakfast in the morning was a little limited, but the server was very friendly and helpful! So again, this hotel is great, but the star of the show here is definitely Cynthia!

This place is not good, the general manager, her name is Stephanie should not be in customer…read moreservice. I'm thinking ice might work for her. I'll come back to that, the rooms were supposed to be two kings, but were actually two doubles, the toilet was loose and slid around, the coffee maker didn't work, there was no soap in the public bathroom, the breakfast was cold and terrible, bacon tasted like it was pre-salted. you could not eat it! only one coffee machine worked in breakfast room and lastly the hot tub had so much chlorine it burned your eyes sitting in it. I am not going into Stephanie again, but just know that because of her attitude the IGH hotel app gave me a free night anywhere globally. Thank you Joy for being a nice person who should be in customer service because you are great!

Clean quiet very friendly and thorough front desk person. Perfect for a one night layover while…read moretraveling to California

This is an honest review. The room was not that bad size wise and beds being comfortable but the…read morecleanliness was not good. There were a lot of dead mosquitos on the edge of the windows, a few hairs on the sheets and the bathroom was pretty gross. Something was splatter on the wall, shower curtain was yellow and it wasn't throughly cleaned. I am blown away how the housekeepers missed that. It was on the cheaper side considering that staying in this city costs you an arm and a leg. A 3 star hotel is valued as a 5 star hotel. Crazy!