Just as a preface: I'm usually a very calm and reasonable person…read more I brought in my 2023 Bronco Sport in cause check engine light came on. (Bought the vehicle here in'23). They supposedly fixed the problem and I drove it home. $800 for fix. (not under warranty) Very next day check engine light on again. had to wait two weeks to get back in for service. Now they say it's gonna be another $500 and another part!!! Should have been fixed the first time. When i talked with the Service manager he was argumentative, rude and treated me like it was my fault not theirs. I'm done with Les Stump!! never coming back here.

So I bought a 2018 dodge Durango gt from Them on sept 09 and…read moreand when I got home I noticed that a part of the race track light was out. I immediately contacted the dealership to address this issue. They ultimately deny any responsibility of fixing an issue that was present before I bought it. I have pictures to prove that it was an issue prior to driving off the lot! I've already filed a dealership complaint. Do not trust these guys!! Their business dealings are Shady. They are in direct violation of the law. They did not disclose the issue prior to buying. THEY SOLD ME A CAR WITH A KNOWN ISSUE WITHOUT ADDRESSING ME TO THE ISSUE BEFORE I SIGNED!!!! RUN FAR AWAY!!!!! UPDATE! So after fighting for months regarding my race track light they were forced to replace it because it was a known issue when they purchased it from the previous owner And now, my check engine light is on and sitting in a shop looking at changing camshaft. Plugs. Coils etc because their work! The spark plugs have never been changed!! Tune up is standard around 60,000 miles! I bought car with 80,000 plus miles! Their so called 100 point inspection is bs!!! I will never recommend this place to anyone!!! Their extremely shady!!!! I shouldn't have to drop $5,000 like this for only owning it for 4 months!!!! Paid too much for all this kinda trouble!!!!!

I would give 10 stars if I could. Paul and Jack worked very hard to work with Ford to replace the…read moreengine in my car for just the cost of our deductible . I had a nice loaner to drive too. Thank you to the amazing work of the mechanic who did all the physical work to replace it we were well informed throughout the process and it was fast. will only go here for service and purchases in the future. They really stand behind their product! Highly recommend you check them out

Had a truck towed to Burkart ford with what was believed to be a bad starter…read more After they did "diagnostics " on it I was told the motor was seized. And they truck was junk. Service manager was a jerk and demanded I pay for the diagnostics and get the truck off ASAP. Didn't sound right so I had it taken to another mechanic that proceeded to put a new starter in, truck runs great. Called Aaron Burkart to ask about the poor job his team did. He basically said they couldn't do anything for me. Just not a good business .

Looks like they are under new management. Store looks very clean. They have a huge selection of…read moreliquor and beer and pizza is pretty good.

This place has more thrash flying around than the little chute land fill and numerous people living…read morein the parking lot for weeks on end. This "new" fuel station looks like it's 30 years old already. Dump

Like their reward points but that's about all.Their foundation drinks are good. Most of the stores…read moreare clean.

Friendly people, but beware of communication negligence and added unnecessary costs (in my…read moreopinion). And, when asked about having/seeing said replaced part, it's already been tossed. Coming from fixing my own vehicles to now not and relying on others to help, this establishment has left an unsettling taste in my mouth. Fix your phone problem then, be sure to ask if you can toss what isn't yours, be clear on parts being replaced.

My daughter was in an accident on 6th and fond du lac avenue and RK Motors was timely in picking up…read morethe car to be towed (even though my location was inaccurate), helpful to a young person and concerned that they were ok. And helpful in the situation overall! I would recommend them highly!! The gentlemen was amazing. Thank you!

very nice and polite, they have an Amazon Dropbox inside, they're not open 24 hours even though it…read moresays both on Amazon and Google's website they're open 24 hours. Amazon delivery drivers tried to drop off packages there before they were open and I missed my deliveries. I think the hours have been changed since covid and they can't get anybody to work nights.

From the owner: To maintain a safe and clean environment your local 7-Eleven may be closed between 12am and 5am…read moredaily for enhanced sanitation measures. Some stores may be temporarily closed for sanitation. At 7-Eleven, our doors are always open, and our friendly store teams are ready to serve you. Our fresh, fast and convenient hot foods appeal to any craving, so your on-the-go meal can still be delicious! Come in to any 7-Eleven store and you'll find a broad selection of fresh, high-quality products at an everyday fair price, along with speedy transactions in a clean and friendly shopping environment. Visit your neighborhood 7-Eleven for all your everyday needs and text ""7Rewards"" to 711711 to download the 7-Eleven app and join 7Rewards today!

ILLEGAL BEHAVIOR - SCUMMY BUSINESS PRACTICES - AVOID!…read more We've been using Chet's for a couple of years now due to their proximity to where we live, however we will NEVER be returning our vehicles for service here after our experiences during the last few visits. Last Tuesday, my wife's car went into limp mode. We had it towed here just to get the diagnostic work done to see if it was something worth fixing. It had a failed coil pack a few months ago that she drove with to get it home. This caused premature failure of the first catalytic converter, which is exactly what the mechanic (Matt) found wrong with it. On Thursday, they called upon finding this out and asked if they wanted us to proceed with further diagnostics (to check if the second cat had failed as well) and repairs. They quoted us $1500 additional parts/labor for an upstream catalytic converter replacement. I told them yes to the diagnostics, but to call me before they proceeded with any further work, as I thought the price was ridiculous. I had a feeling that what I said wasn't received properly, so exactly 5 minutes later I called back and was explicitly clear that we ONLY wanted them to perform additional diagnostic labor to check if the downstream cat had failed. I know I spoke to the same person both times because the number they called from and I called back to is different from their office number. They said they would be sure to tell the mechanic not to proceed with the repairs. Assuming that this would be a 10 minute job (dropping a scope into the downstream cat), I went in Friday to check if we could coordinate payment for the diagnostic efforts and arrange a tow for the car. The front desk employee (Roman) tells me the total was $1700 ($200 diag, $1500 parts/labor for parts replacement). After I explained the situation, he went into the back, apologized for the miscommunication issue, and said they would get the parts removed ASAP and make us whole in terms of payment. I figured this was reasonable, mistakes happen, and they were owning up to it. Come Monday afternoon, we called to see if the vehicle was ready to go. I spoke with Jeff on the phone initially who put the mechanic Matt on the line. He explained that since the parts were installed and the car had been driven (50 feet to the parking lot), the catalytic converter wasn't returnable and we would be on the hook for the full parts/labor as quoted. I told him that wasn't happening, to take the parts off and give us our vehicle back as left. Making a customer pay for unauthorized repairs is EXPLICITLY ILLEGAL behavior, under Wisconsin consumer protection law. My wife went in Tuesday morning to check on the vehicle (1 week since drop off) and they told her it would be a couple more hours before they got the part off. I called them back Tuesday afternoon, and they are now trying to get us on the hook for just the parts and they would comp the labor. They were charging $700 for the part. The vehicle is 11 years old and worth $3,000 at most, we are just trying to get another year out of it and do not need pricey OEM parts. I told Matt this was unacceptable, told him the state law that protects consumers in this exact condition, and let him know we would be taking them to small claims court if they would not honor our request. He blew me off and tried denying responsibility. We called back one more time, asking to speak to only the owner, at which point we were finally told that they would only be charging us for the diagnostic labor as authorized. When we went to pick up the vehicle Wednesday morning, and they only charged us for the diagnostic work as agreed. However, I took a glance under the hood and noticed the original catalytic converter was missing. I had to go back into the shop and ask for the part back, which is worth $50-100+ of scrap value. Come on. They have also charged us for snapping wheel studs that they overtightened in the first place. Tread carefully, these guys (or at least Jeff and Matt) will nickel and dime you for everything they can get away with.

Do not use Chet's. I recently used them for a large repair,…read morethey were not communicative at all, and my car had a catastrophic knock when I picked it up. This was not relayed to me. I paid them $3400 and as I was driving away, I noticed the knock. I had to go back to bring the issue up to them, they would not take any responsibility. It could have been the worst case of Murphy's law at work, either way, they should have notified me of the knock before doing the costly repair.

It should not take 10 days to get in for an oil change, they gave us free oil changes for life, but…read moreit takes a week to 2 weeks to get in. When they recommend other service I never go to them as it would probably take longer to get in.

My partner and I just walked in off the street to replace a lost key…read more I'm impressed by the way the service team welcomed us, and walked us to the right department. Once at parts, the gentleman at the desk helped us efficiently and professionally. Even set down his delicious looking lunch to help. Impressive. I went back to service and spoke to Tim who quickly and effectively looked up the information I needed and pleasantly sent me on the way. Here's the best part-- it all worked out awesomely. The key took, with zero hiccups. I am floored. Thank you guys--your knowledge and expertise fixed our problem and you did it with a smile. You are the unappreciated heroes of crappy Tuesdays.