Brought my car in for rear brake work yesterday and I am very pleased with the whole process! I was…read morequoted a fair price, work was done quickly, and everyone was friendly and courteous. I will absolutely bring my car there again. Thanks guys!

I previously stated issues I had. I came in and saw them. They were upstanding and reasonable and…read morestood behind their work, and made the situation right. I understand they are a local small business as such I wish them well, because they are what makes America.

Really nice people. Offered to give me a lift home. Always busy. Many repeat clients. Do not over…read moresell. In fact I've known them to gently resist doing work on your car they thought you didn't need.

overpriced trash, dishonest, and they smell bad. Picked up my car and it smelt like someone busted…read morea$$ in it. When I asked about why my car smells like a$$, she said we like to make sure you can smell what the rock is cooking.... the only thing that's cooking is the pile of $hit they charge you.

This review will not detail the specific technical expertise of Felix Auto and Tire, but rather the…read morecharacter of the owner Eric. My wife and I were driving in the early evening around 8 PM and had something begin dragging on the bottom of our car. We were in the middle of a 600 mile trip and not knowing what it was we were obviously looking at an issue at 8 PM at night. We called Eric who was closing up after a long day and he offered to wait for us to drive over. He raised the car and determined it was the engine cover that was dragging. He removed it and advised us that we could drive without it but to get it repaired upon our return. I tried to pay him for staying late and helping us out but he would take no money. It's just the way he is. A class act. And I could tell a very successful person given the amount of business he was doing in there and, as I've read, his reputation in the community. And young. Early 30's building his own successful business. Give his establishment a try.

If I could give negative stars, I would, but one star will have to do…read more Felix Auto and Tire works with the Sheriff to charge huge amounts of money for towing and storage. My daughter was pulled over by the sheriff while she had a debilitating headache so she couldn't drive, and the Sheriff called Felix for a tow. The charges for a 13 mile tow and 1.5 days of storage was $354.71. Storage is $55/day, and a day is a minute or 24 hours. When the calendar changes, they charge you $55. They charged my daughter $165 for 36 hours of storage! I would call this taking advantage of helpless people. It's unethical and ridiculous. I would avoid these people at all costs. They should be ashamed, but I'm sure they're not. Stay away from these larcenists--certainly don't call them for a tow unless you want to be extorted to get your car back.

Love this mechanic! They always get me in fast and they're straight forward. The pricing is also…read morereasonable for everything. Although I don't necessarily enjoy having my car repaired, they make the experience enjoyable.

I had my car repaired in January of 24. What a pleasure to work with Adam! Friendly and…read moreprofessional service. I know where my car repairs will be done. This is the first review I have ever done. I just want everyone to know what a great experience I had!

Excellent service, we are a transport company and a driver locked the keys in the van and Curtis…read morewas there within 15 minutes of me calling and had the driver back on the road in minutes!!! I would highly recommend this company. We will definitely use them in the future if needed!!!

Best service I have ever received at an automotive facility! There were so many people there who…read moretried to lend me a hand and get my brother's car started, it ended up being a situation where it was going to cost more than the car was worth and they still took the time to help me figure out next steps. There prices were very reasonable compared to other towing and mechanic shops in the area or even the fox valley. If you are in need of assistance please don't hesitate to give them a call!

Avoid at all costs. These are scammers trying to Prey on naïve people…read more Requested a quote for rear struts and sway bar. Automotive Specialists: "You're gonna have to bring it in for us to give you a quote" I bring in my car, thinking it was going to be a 5 minute thing - throw it on the lift see how bad the struts are. They say "well let you know" Take a whole 34 hours to get my "quote" They tell me a dozen other things "wrong" with the car, then give me a "quote" of $3250. Mark up the price of parts by about 3x. I say NO, then they tell me that the inspection will cost $150 AT NO POINT DID THEY COMMUNICATE THEY WERE DOING AN INSPECTION AND IT WOULD COST ME AN ENTIRE DAY OF PAY AVOID THESE SCAMMERS Not to mention they're literally giving gift cards away if you give them good reviews.

Worst experience ever! Zero communication! The service I…read morerequested was to have the battery replaced and oil changed in my 2005 Honda Civic. It took 3 hours and cost me $428.00. My appointment was for 1pm. My car wasn't moved from where I parked it until 1:25. I thought once they had my car in the garage and had a look at it that they would come out to the waiting room to give me my options. Instead, they installed a $254 battery; they thought this was ok for a 20yo car. There was no communication with me regarding anything until 2:45 when Brian came to the waiting room to inform me of $2000 worth of work that my car needed, which included $761 for 2 rear struts. I never asked for a full car inspection. I thought I would not be able to leave, but I was informed the battery was not yet installed. I didn't get out of there until 4 pm. Once I arrived home I took a closer look at my receipt and saw that I was billed $85 for a "charging system test" which I did not ask for, nor was it necessary. I then looked under the hood and saw that even though they had my car for 3 hours, they couldn't take a minute to do a courtesy top-off to the power steering fluid and brake fluid, but instead left them at below the low mark. The AAA battery they installed had a black date sticker of 6/24; a one-year old battery.

I took my vehicle in for a coolant flush Sometime in 2025. They seemingly did a decent job…read moreflushing and refilling with my preferred and provided coolant which i appreciated. The big issue is i'm 100% confident I was lied to about a pressure test being performed initially. Very disappointing. Once i realize I was still loosing coolant, I knew I had a leak. It took about 10 minutes of speaking to a mechanic in order to somehow get him to do the pressure test that should've been done. During that ten minutes, he told me a pressure test was never performed at all. Unfortunately, I didn't record the call in 2025 and I wasn't charged for the pressure test specifically, however I did request a pressure test before I brought the vehicle in and checked if it was included in the price of the flush. I know I did this because I do a lot of work on my own car, and would never put a band aid on a coolant issue. Overall, good communication, friendly, however not punctual. It makes me sad I have to write this review, And unfortunately, friendliness doesn't make up for a lie. Worries me greatly how other more severe issues on a vehicle might be handled.

Took Lexus in. Needed front end work. When job was done, there was vibration in drivers side…read morewheel. They acknowledged it. They couldn't figure it out. No idea. So I paid thousands of dollars for repair. And it was bad. .. bad vibration . Took it to a different shop. They found wheel bearings were shot. , rotor bad. Knuckle was bad. I could of been killed driving it ! Although they treated me ok.charming....I ended spending another thousand bucks, at a reputable shop. Finally my car is safe. They are either corrupt, or lack knowledge of auto repair. Can't decide. But I would avoid this spider web !!! Be aware.

Lover this place! Highly recommend. Dave and his staff are very knowledgeable, up front and do a…read moregreat job! It is not letting me give 5 stars....not sure why....It Deserves 5 Stars!

Dave at Alternative does a fantastic job. Quality and speed is great and the price is right. We…read moreappreciate the great service we receive.

Had a great experience from the moment I walked in John H. Was great, understanding what I was…read morelooking for and getting me into something I love. Ask for him if you ever go in, sure the others are good but he's top notch. The ride I got fit my budget a d life... thank you so much

John was amazing he helped me get a new car for only $50 right off the lot and I get to take it…read morehome and do biweekly payments that I can really do thank you JOHN Horton Jr