Very professional and courteous. I called in the morning to express interest in a vehicle and was…read moretold they would hold it for me so my daughter could look at it after school. When we got there Bruce was waiting and he showed us everything we needed to see and allowed us to take it out for a ride. Everything was as he said and we couldn't find any issues. My daughter was able to discuss price and payment and she was treated fairly and with respect. We brought the car home that same night and she is super stoked!!! Thank You!!

Now that I am inder no financial obligations, I can give a review without being threatened. I…read morepurchased an SUV from Dan at West College Motors. He sold me a warranty for the vehicle to the amount of $3500. He stated, "The warranty will last an ADDITIONAL 100,00 miles. Anything breaks, it WILL be covered under warranty for a small deductible." Bought it. First week? Transmission pan. Fixed it with a small deductible. Two weeks later? Head gasket. Fixed, small deductible. Fast forward a couple of months, July, transfer case breaks. $3200. Not covered under warranty for some reason. All my car repairs, Dan did allow me to have a loaner. However, when I realized the warranty was not being honored, and Dan stated it was too bad and we had to suck it up. I made a complaint on West College Motors website and immediately received a call from Dan stating if we did not remove the post, we would have to return the loaner. We removed the post and returned the loaner. Threatening a single mom of 2 who needs transportation for her kids?? Class act. Thankfully JDR Automotive was amazing enough to make sure my vehicle was safe and taken care of until the bill could be paid, no extra charges. Now that my vehicle is fixed, I am allowed to let the public know, DO NOT BUY FROM THIS CAR DEALERSHIP!!!!! THEY ARE CON ARTISTS AND WOULD SELL THEIR OWN GRANDMOTHER FOR A QUICK BUCK!!! Be smart.

Scott and his staff did an excellent job with taking care of the rust problems on my Equinox. They…read morematched the color of my car perfectly. Supplied a loaner and also gave me a senior discount when asked. My car was ready in 4 days as promised. You can't go wrong with Scott's work and professionalism.

Fair cost. Very good body work . Vehicle ready when stated. Good customer care. Have used them for…read moremajor and minor repairs such as scratches and dings.

My 17 ram 3500 actuator threw a fault code. I took it to bergstrom ram oshkosh because they should…read moreknow their product. The service advisor showed my how far down in the engine bay the actuator is and how many parts had to be removed to access it. I had a service agreement so the service advisor was going to interface with them to save me a lot of money. They replaced my actuator at a total cost of $4000 but my part was only $1000 because of all his hard work on the phone. I decided to try to bulletproof my 6.7 if one little part cost 4 grand. I replaced the turbo and my 4 thousand dollar actuator. My third/newer actuator was ordered with the 64mm turbo. My new mechanic removed the passenger side wheel liner, removed four screws. Installed the $700 new actuator in 20 minutes. My cost for the actuator was $700 and I suppose that bergstroms price would have been much less than that. My point is that markup on labor and parts at bergstrom is beyond what any reputable dealer would charge. Beware of the sharks swimming around in that dealership because 400% markups are not ethical in any industry. I wouldn't do business at this oshkosh ram dealer on a dare. Take your truck to any other shop in the area until they flush the rats out of this dealership. They certainly cant fix the dealership with bergstrom personel. If you look at all the yelp ratings for every bergstrom dealership you see why using yelp is a HUGE MONEY SAVER as it exposes the crooks in the automotive business.

Service on my 23 Rebel has always been great. Bronson Enli who i believe moved to another store…read morewas awesome. Super sincere about making sure my purchase was great! I think he was more excited about the order package than i was. At delivery i noticed what i thought was a dent on the rear ds of the cab. Well there was another on the passenger side too so we thought nothing of it. four months later I noticed a discoloration on the ds spot and noticed the paint was cracked. Called back to the store we both figured it was due to shipping. They covered the repairs and had it back to me in a short amount of time.

All employees were courteous and efficient and exhibited great communication. Location was clean…read moreand easy to access.

I went in expecting a need for a new starter. After their diagnostics found everything was…read morefunctioning as it should, oil change was enough! I really appreciate honest service. Been here before and I will be back.

Avoid at all costs. These are scammers trying to Prey on naïve people…read more Requested a quote for rear struts and sway bar. Automotive Specialists: "You're gonna have to bring it in for us to give you a quote" I bring in my car, thinking it was going to be a 5 minute thing - throw it on the lift see how bad the struts are. They say "well let you know" Take a whole 34 hours to get my "quote" They tell me a dozen other things "wrong" with the car, then give me a "quote" of $3250. Mark up the price of parts by about 3x. I say NO, then they tell me that the inspection will cost $150 AT NO POINT DID THEY COMMUNICATE THEY WERE DOING AN INSPECTION AND IT WOULD COST ME AN ENTIRE DAY OF PAY AVOID THESE SCAMMERS Not to mention they're literally giving gift cards away if you give them good reviews.

Worst experience ever! Zero communication! The service I…read morerequested was to have the battery replaced and oil changed in my 2005 Honda Civic. It took 3 hours and cost me $428.00. My appointment was for 1pm. My car wasn't moved from where I parked it until 1:25. I thought once they had my car in the garage and had a look at it that they would come out to the waiting room to give me my options. Instead, they installed a $254 battery; they thought this was ok for a 20yo car. There was no communication with me regarding anything until 2:45 when Brian came to the waiting room to inform me of $2000 worth of work that my car needed, which included $761 for 2 rear struts. I never asked for a full car inspection. I thought I would not be able to leave, but I was informed the battery was not yet installed. I didn't get out of there until 4 pm. Once I arrived home I took a closer look at my receipt and saw that I was billed $85 for a "charging system test" which I did not ask for, nor was it necessary. I then looked under the hood and saw that even though they had my car for 3 hours, they couldn't take a minute to do a courtesy top-off to the power steering fluid and brake fluid, but instead left them at below the low mark. The AAA battery they installed had a black date sticker of 6/24; a one-year old battery.

A list of items completed including brakes, plugs and coils,replacing transmission fluid, service…read moreac, and replace sensors

We bought a used VW EOS convertible fom Meister last year. What a pleasant experience. They…read moreanswered all our questions and accommodated our schedules. Upon getting the car home we noticed the hood firewall was missing and a vanity light was out. Much to our surprise they not only put in the firewall, but a brand new VW one and replaced both vanities with new ones at their expense. We have not had a single thing go wrong with our car. We went back for the usual oil change and they checked everything over. We are beyond pleased with them and will continue to do business with them in the future. Thanks Omar and your team.

I am tell it how it is and this is a GREAT COMPANY!!!!…read more My father had a Bobcat that broke down after he bought it right after Hurricane Ivan. He tried to work on it, but could not get it to run until the day he came down with Lung Cancer . He passed shorty after leaving my mother some land that she had no way to maintain. After being blown off by several wannabe diseal mechanic. Kimberly's showed up as they said they would. When I found Kimberly's On Site and explained the situation my mother is a widow and we need to see about getting it running to clean up the land . Kimberly's came out never sat around and were all about getting the job done. I was never surprised by the cost or the parts I needed to order. Kimberly's is in my opinion Guardian Angel's that came through for my mother. I highly recommend this extremely honest company. They do have a back log sometimes but trust me you will not regret waiting. The quality of work is beyond amazing. I am personally incredibly Grateful for them and will never call anyone's else. I give them 10 stars out of 5. To explain they got a Bobcat running in no time that had been Parked for years (Over 5 years) . That is in memory of my father. I will never forget what you done. Thank you Kimberly's Bless you

Life Saver! I…read morebrought my vehicle in on the recommendation of my wife's co-worker. We live 20 minutes away but it was well worth it. We had been to 2 other shops and they each had a different resolution with price tags between $1100-$1300. Steve did the investigating necessary to determine what the real issue was and ended up resolving it for under $100. He saved my family over $1000 in unexpected expenses!

Worked with Dave and Tyas on the purchase of a 2025 Ford F150 Tremor. We drove 3 hours to visit…read moreTML and it was a busy Saturday morning for them with many people shopping their excellent selection of quality vehicles. Dave and Tyas were both very honest and forthcoming on our current vehicle and the vehicle we were looking to purchase. They made time for us and made us feel like we were friends and the truck purchase was just a topic we were discussing. Appreciate the entire shopping/negotiating/purchasing experience with the TML Team and would recommend to anyone that wants a good quality vehicle, it's worth the drive. We'll definitely shop there again the next time we're in the market for a vehicle. Thanks guys!! We love our Tremor!

I bought a 2024 subaru ascent from them and they were fully honest about what the car had. which…read morewas a minor dent that isn't noticeable. but throughout the whole process they made me feel comfortable like if we were old friends meeting again.