My car stalled driving back home to Oregon from my stepdads funeral on Labor Day. No shops were…read moreopen, but the tow company had the code to tow my car here. These kind humans take pictures of the damage and kindly explain what is going on with your car in each image. Every single person I spoke to here was kind, and I felt comfortable. They let me store my car here, and recommended a place to buy it for parts. They did not overcharge me.... They definitely undercharged, and had a lot of compassion for my situation. I wish I could a shop in Oregon that I could rely on like this.

Best Place with top services. They worked with my granddaughter's 2002 old car to get it back up…read moreand running and they maintain my BMW, from replacing the battery, to oil changes and replacing the back brakes: so it's a whole family affair. I was advised I needed new tires and got a great referral to Tyler at American Discount Tires and they did a great job too, gave me great advice and I felt taken care of without the upcharge sales pitch. Thank guys!

Love Frank. He's great and always tries to get your car done on time. More importantly, I feel like…read morehe is very, very honest with his prices and bills. Not happy, just talk to Frank and he will help you out and fix the problem. Single lady ? No worries, Frank will not try and charge you more. He's super honest.

Great job at a great price! Recommend! Job done on time. Easy to communicate with. They fixed the…read moreair conditioning on my work vehicle for half the quoted price of the dealer it was purchased from.

I called and asked the woman that answered the phone if they could work on a 93 4Runner. Due to the…read morecar's age, some mechanics don't want to or know how to. My question was simple, "would you guys be able to work on a 1993 Toyota 4Runner?" The receptionist was passive aggressive and kept on asking me what I meant. It tried to explain further and I heard her attempt to cover the phone and heard her say, "I don't give a fuck." She was heavily sighing and obviously inconvenienced by having to take my call. Will keep looking for a mechanic that prioritizes treating customers with basic human decency and respect.

Wonderful mechanic. Highly skilled. Honest. I struggled with a misfire. Went through and…read moreverified what it wasn't. It came down to the spark plugs. After changing them the misfire moved to another cylinder. Perplexed I brought it to these folks. They figured it out in less than an hour. One difficult to reach spark plug was halfway in and cross threaded. They fixed the problem. They charged me for a little over an hour of work. After test driving we chatted about a rough idle. They immediately recognized the problem - motor mount. I decided to fix that myself. It was nice to finally find someone competent and honest. They could have rung up all kinds of charges but didn't.

My 80 y/o mother has an older Subaru Outback. The stock headlights aren't bright enough to compete…read morewith newer cars shining their lights at you. I bought very expensive aftermarket bulbs but discovered the front bumper must be removed to change the light housing which I also wanted to replace. I saw this body shop had high stars on Yelp so I called to ask if they would perform the work. Their immediate response was "no" and "we don't do that kind of work and only install OEM components." I kindly asked " do you recommend anyone else that will do this work for me?". Immediate "nope, you'll just have to call around" They were about as helpful as a broken fence post and could care less in my opinion. My next phone call was to Underhood Automotive. Immediately helpful and professional. Chris said they do this kind of work all the time and install DOT legal headlights on older Shasta County Search and Rescue vehicles. Every single question I asked was answered. I live 4 hours away from Redding so coordinating this was somewhat of a Challenge. Chris even told me my mom's car had loud squeeking brakes and he would inspect those as well. Strong Automotive has high stars so I'm guessing their body work is pretty good but customer service is also very important and in this department, they have a long way to go.

Great service, knowledgeable only adds to the quality of work they do. They also provided a…read morediagnosis on my car to advise of possible upcoming issues and noted which ones that I could probably take care of myself. All of this and a fair price for work performed.

We had an excellent experience with this mechanic. He came out for a roadside repair the day after…read morethe Fourth of July, which we really appreciated since many places were closed. He arrived promptly, was friendly and professional, and took the time to explain exactly what was wrong and what he was doing to fix it. His pricing was very fair and reasonable, especially considering it was a mobile roadside service on a holiday weekend. He didn't try to upsell us or recommend unnecessary repairs--just honest, quality work. Most importantly, thanks to his repair, we were able to make our three-hour drive home safely without any issues. It's hard to find someone who's knowledgeable, trustworthy, and genuinely cares about helping people, but that's exactly the service we received. I highly recommend him to anyone who needs a reliable mechanic

Awesome and convenient oil change! They came right to the house and changed the oil right in my…read moredriveway. And for the price you can't beat that convenience. We're kinda stuck at home due to a surgery and this was a life saver! Thanks guys!

I usually am not one to ever make reviews, and I think this may be my first time writing one, but…read moremy experience here was amazing getting my car smog checked, super cheap and reasonably priced, and quick service too!! They smogged my car in just 25 minutes and I was hesitant that they would try to fail me, because I hard that's a common theme with all smog shops but they totally didn't, cheap, quick, honest service, I'll be recommending everyone to go here :)

This place is great! I added too much oil and I drove in sand they siphoned off the excess. I…read moreoffered to pay but the guy sad "No charge."

I'm really sad to have to write this negative review. AutoWorks has been working on my Tesla door…read morehandle since my first appointment on February 3rd. They said I needed a new door handle (which turned out to not be the problem)I paid in advance for the full repair. My car was in and out of their shop 6 times and they were never able to make the repair. I was unable to open my driver's door, kind of a problem I finally said may really sad I have to write this negative review. AutoWorks has been working on my Tesla door handle since my first appointment on February 3rd. They said I needed a new door handle (which turned out to not be the problem)I paid in advance for the full repair. My car was in and out of their shop 6 times and they were never able to make the repair. I was unable to open my driver's door, kind of a problem I finally said maybe I need to take it to the Chico Tesla service center, Tory at AutoWorks agreed saying they were frustrated. Tory agreed to fully refund me my money, now two weeks later they are gosting me. I am super disappointed in their unprofessional behavior. I have been very understanding and patient inspite of having to bring my car in 6 times and leave it and make transportation arrangements. AutoWork advertises they are proficient in working on Tesla's, I would strongly disagree with that. Tesla in Chico was able to make the repair, it was not the door handle that was the problem.

Autoworks tried to determine why our locking system wasn't working on our 23 year old Toyota. They…read morehad the car for several hours and couldn't diagnose the issue. But they didn't charge us! And they made a suggestion as to what we could do to fix it! Thanks guys!

Hi Adam this is Tai the asian guy with the expedition that you help out on Monday morning! I would…read morelike to tell you thank you from the bottom of my heart during my hard times traveling and having car issues! I appreciate you and the owner of the shop for taking good care of me when I stop by. If I live in Redding then you have my business for life. Thank you once more for your helping hand with my car. God bless you and god bless America bro!!!! I manage to drive back home to Vancouver Washington safety because of you Adam!!!

I suppose that those who live in Redding, have their favorite shops. My review is probably more for…read morethose who are visiting Redding, like me. The alternator on my truck suddenly died and just like that, what was promising to be a fun trip, turned into a nightmare. More than just needing work, the alternator on this one is mounted on the bottom, behind the engine, right over the exhaust. While I do pretty much anything myself, I was on the road, far from home, and this job required big tools. If you are in such a situation, reading my review, you know the feeling. Trapped. Unlike my home auto repair market L.A. that is very saturated with such businesses, here in Redding, it seemed there is almost no where to go. And everyone was asking... let's just say an amount that would make an entire LaBrea (LA) come out of their shops and say "WTH? We can charge that?". But I kept searching. And I have found Steve. May I say "Fair Price"? Now, I know, I know. I thought so too. But, I had a pleasure of chatting with some of the local shops before I found Steve, (spent an entire previous day), so, I already knew better. Steve's shop looks like a normal auto shop is supposed to look, if you know what I mean. I liked that. I always want that. And was at the shop, met me personally, looked at everything, made some tests to be certain, and took the job. He showed me exactly which brand of the alternator he is going to install, and that was the one I would have chosen myself. And he kept his word and charged me exactly by the quote. No tricks whatsoever (trust me, I know them all, been around auto repair for a long time). He has two good mechanics there and the job was done perfectly. I like small details, and I always want the repair done right, I demand that from myself and from others. I looked over my truck after the repair, and I found myself to be completely satisfied. Nothing was forgotten, nothing broken, nothing put back the wrong way. Like a factory. Now, to me the price and quality matters, of course, I am just like everyone else. But, I tell you even more important is the quality of the man and his word. I always try to find the shop that is owned by the man who will stand behind his reputation. Steve is the man. If you have found yourself needing honest and qualified mechanical assistance, - my good advice to you is go see Steve. I have a female relative there in Redding, and it is always a big deal which shop do you trust enough to send her to. Well, she ll be going to Frank's S & S Auto Repair, I can tell you that. (Also, how come this shop has only 3 reviews?)