I love the Laguna burger and the Wimp is good too! The fries aren't great, though. The hot dog can be perfect, yet often the condiments are thrown in and really sloppy, making it hard to eat. I've tried some of the burger variations and they're delicious when you'd like a change. Salads are basic and the green chile stew is thin. The worst thing I can say is that one of the cashiers is way too assertive about soliciting tips at the register. Unprofessional, and rude when I finally decided not to tip her. That was a first for me! Especially since everyone else on staff is amazing! So Do give it a try. I've returned many times and am usually happy if I order only my favorite burger! One final note: the wait for a meal can be long at lunchtime, more than 30 minutes for a burger. The patio's gorgeous, though, so if you're socializing and not on a tight schedule, it's worth it! read more

My boyfriend and I are staying at the hotel near by and saw this burger place so we decided to give it a try for dinner. To summarize: The beer battered onion petals with ranch were amazing. My boyfriend said his fries weren't bad but nothing to write home about. We both enjoyed our burgers. Now I sent my boyfriend to go do a take out order. For my bacon burger I wanted the burger only, add mayo on the side and add red onion to the burger. When he comes back, I am missing the red onion and the mayo. I had to walk back to the location, stand at the register while being ignored by 4 employees, 3 "cooks" and 1 other employee seemed to be a plain front of house worker/waiter, until another 5th employee comes to the register. I had the take out bag on the counter so they could see I wasn't ordering anything new, just wanted to fix an incorrect order but no one greeted or acknowledged me. No one said one moment either. The girl who came to the register was sweet and asked the cooks for my onion on the side. When she joked with them about not putting onion on my burger the older woman cook blamed a new girl employee for the mistake. I then got 3 thin slices of red onion and the mayo packets and went on my way. I took a screenshot of the online prices for this location for some of the burgers because they are actually incorrect- by $2! Not very nice to see especially if a family is on a trip and let's say only had cash. Just be careful and check your orders and wait until you're IN the restaurant for pricing. (Completely forgot to take a photo of the menu put up in there.) read more

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This place has gone down hill! Why? I like the food. The wait to order is just long and there are not a lot of people. I can see the problem and you would hope the manager could too. Only one person taking orders and she is polite but slow as molasses. She disappears for long periods of time. Cannot take your order fast. The food is taking forever to be made and came to the table wrong. The western burger has no onion bits. read more

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Had a decent lunch here. Nice part of town cool place to just hang out. The service is nice and friendly. Self-serve drinks from a fountain which is always a plus. Definitely will return. read more

Laguna Burger - Mushroom Swiss wimp - Burgers Near Me - Albuquerque, New Mexico

Laguna burger and fries were very tasty. Service was terrible. Took 40 min to get a burger & fries. Only 1 employee cooking to start - finally another helper joined the cook. 3 people in our group. The 3rd person took 45 min to get their hotdog order. One table of 3 got a refund and left after waiting longer than us. Good place to eat if you have an hour or more read more

This "cheeseburger was just as disgusting as it looked! The staff seemed to be bored and unable to answer the few questions that we had. We only tried it because it was so close lot our hotel-big mistake. The good news was that there was a Whataburger a mile from our hotel. The burger at Whataburger was DELICIOUS the staff was friendly and seemed to care about us! Both visits to Laguna Burger were not good. If we come back to Albuquerque we will not return !! The fresh food we got at the other places we ate while there were really delicious and fresh. You have been warned! read more

Laguna Burger - This is the Cheeseburger? It tasted just like it looks! Very disappointing and the staff was not friendly and really didn't seem to care! - Burgers Near Me - Albuquerque, New Mexico

The most horrid burger I have ever eaten. It made me sick to my stomach. I will stick with Blake's Lota Burger. Rude staff, smelly dirty kitchen. I could swear I saw a cockroach. I'd rather go to McDonald's than go there ever again. read more

First time visit while traveling and staying at nearby hotel. Restaurant attractive and comfortable inside with outdoor seating as well. Ordered my food to go. Order was accurate and prepared quickly. I had wimp Laguna Burger. Sesame bun was good. Could have used more cheese. Had the frito pie for a side and it was DELICIOUS. Would definitely get it again and small size was plenty for a meal itself. My husband had bacon cheddar burger and ate the entire thing along with fries. He liked it but did not love it. read more

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The service was slow at the counter and the guy behind the bar took a long time to find the ingredients for a margarita. After waiting at the bar for almost 10 minutes to be waited on, then It took him another 12 minutes to make one. There were no other drink orders the entire time! I'm not a big fan of country music which was playing pretty loudly. The Hugo wimp burger was delicious , but the green chile stew sort of tasted like it came out of a can. read more

Oof. We were driving through and stopped at the Starbucks next door. We figured this place was close and looked good. Wrong. Inside smells of sewage. Burgers came out so dry they were crumbling. Flavorless. Cold fries. Look, I'm not a food critic but trust me - avoid this. There's got to be better burgers down the road at literally any spot maybe a Wendy's or something. read more

We went to the original Laguna at gas station years ago . And decided we would try this one on 12th street. The food was not as good as the gas station place. The food was good anyway. Their onions peddles are great to try. read more

After over 6 years here this is my first visit. I had the original Laguna Burger with fries. I think this will be my new favorite burger. My only comment is on take out maybe have condiments on the side. Wonderful big messy burger. All tastes super fresh. And the hand cut fries are also very good. The woman who waited on me was also very nice. Will definitely return. read more

Love the Laguna burger. We have to split it because it is huge, with a nice bun. Always have the green Chile!

Walked in and sat at the bar. Lisa was super kind and helpful. Restaurant had the lunch crowd, but everyone was prompt. We both had the Laguna Wimp burgers- the green chilis are so awesome! Very clean restaurant and the service was amazing. Thanks for the warm welcome! read more

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Laguna Burger on Harvard, Albuquerque. The food is fantastic! I was having a rough day, and the employee named Cornell really made me feel better. He noticed i was not doing well and took time to give me comfort. Great customer service!!!!! read more

So my husband I tried Laguna burger for the first time. We ordered a Laguna wimpy burger, chile cheese fries and a frito pie dog. The food came out pretty fast. Before biting into any of the food, I was impressed with presentation of the frito pie dog. It made me want to eat it first. It did not disappoint. The Fritos were crunchy and added to the texture of every bite. The hot dog was grilled and cut in half so it was well cooked. The sour cream gave just enough creaminess to each bite to even out the flavors. It was just missing jalapeños. The hamburger brought back a memory with a smell and a bite to the state fair. I am not sure why, because I have never eaten a burger at the fair but it did. The burger was flavorful and delicious. The cheese fries were good, they lacked salt, but were meaty. The chile was not hot but they gave a large portion for the price. Overall we will be back to try some other dishes. read more

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Cam here on a Friday for lunch pickup and the place was packed. Got the regular Laguna Burger with fries for my dad and a breakfast wimp and prickly pear lemonade for myself. The burger was plenty with 2 patties, but the patties could've been cooked a little bit more as they were still pinkish. A little pricey, but food came out quickly. 2024 #74 read more

Laguna Burger - Breakfast wimp and prickly pear lemonade - Burgers Near Me - Albuquerque, New Mexico

Burger was a mess requiring a fork to eat. Fries were overcooked and way too dry. No cups for water. This place used to be good. Too bad they are letting it run down. read more

I'm actually so upset about my last couple experiences that I don't expect to return. Don't waste your time or your money. Maybe the other locations are better, but the customer service here is terrible. No greetings, no Hello. Walk in *silence* get to the register and they're busy? *silence* Theyre finally ready to help? Immediately "What can I get you?" No smiles. No enjoyment. No customer service. As a member of the service industry, I expect better. The food is mediocre you'll get a better burger at McDs across the street, better service, and containers the grease doesn't melt through and ruin your clothes. But then you'd miss the show, where a manager(?) mow's down her coworker while aggressively annoyed at being asked for cheese, for a burger. Speaking or cheese, if you really like cheese glop - this is the place for you! I respect a quality bechemel, but that room temperature cheese glop is thicker than the gravy I serve over biscuits. read more

Absolutely delicious consistently! Highly recommend! Great service and amazing food. Chile is fuego!

The food was good and I like the neon lobo light by the bar but the customer service and the attitude of workers was disappointing and made me not want to sit and eat just get it to go. I wouldn't recommend sitting in the joint just get it to go. I got the Laguna wimp and liked it and my mother in law did not like her sandwich at all read more

Laguna Burger - Neon lobo light - Burgers Near Me - Albuquerque, New Mexico

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Partner and I don't eat a lot of red meat. But once in a while, I crave a burger. Laguna was good. Every thing was fresh. Counter service was easy. The menu was easy to read. Server was friendly and answered our question. I wanted to love the burger! Unfortunately it was dry. (We weren't asked how we wanted it cooked. I personally prefer medium rare to medium.) I understand that there is risk involved when serving meat. I just want a juicy burger! It wasn't. The fries were good; there was plenty. I will try them again. People watching was fun as we waited. We enjoyed our first time here. So close to being perfect! for next time! read more

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I ordered their bacon cheese burger, it was DRY AS THE DESERT, tough as shoe leather the bacon and the cheddar cheese had no flavor. They call you by number so there is no service per se, we first sat near the big windows in the front of the place but there were SOOO many FLIES we moved farther away, no flies but food on the floor. Never Ever go there. read more

As far as burgers go this was a good burger it was juicy and cook well. The toppings were fresh and tasted good. The service was good and the staff was friendly. The restaurant be thing that was not great was the fires. They lacked any kind of seasoning on them and were okay nothing to be excited about. read more

Laguna Burger - Burgers Near Me - Albuquerque, New Mexico

If you are a local, a "burqueno" if you will, what is the first place that comes to mind when you want a "Green Chile Cheeseburger"? That's a hot topic. Some people would say Lotaburger, or Rex's. We actually mentioned both. My boyfriend said Laguna Burger, and I passed thinking, you want to drive all the way out to Laguna? The one at the Pit Stop is the one that came to my mind, but he reminded me that there is one in town now. That's riiiiggght. So, that's where we went, he's never been. I've been to the Pit Stop location in Laguna Pueblo, as well as the one across from Route 66 Casino off I-40, and yes, I've been to this location as well. it wasn't too late, about 7 pm, and not busy at all. No line, but about a half dozen tables already seated. He got the Laguna Burger and I went with the Mushroom Swiss Wimp. It was not long before our food arrived. Both burgers looking great and of course I grab a fry off his plate. It was nice and fresh, hot. I sprinkled a lil salt on em, they needed it, hahaha! I picked up my burger and went in for a bite. It was good, filled with a lot of onions and mushrooms along with a healthy slice of swiss cheese. The only thing missing, was some heat. My burger was not hot. The patty didn't just come off the grill. The onions and mushrooms, basically room temp. Luckily for me, I wasn't craving anything, I wasn't excitedly waiting for my burger. At what I could and left it at that. I was not impressed. I checked in when we came in and wondered why the 3 star rating with almost 400 reviews, now, I can see why. No one ever wants to go to a burger joint and get a cold burger with a patty and condiments that were cooked in advance. read more

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We had dinner at Laguna burger on 12th street. I ordered a laguna burger. The buns were old and the fries were cold. The dining room was.dirty, most of the tables weren't wiped down. There were four customers in the lobby including us. The employees seem lazy sitting at the bar laughing. We won't be back to this one on 12th street. read more

So I go into the restaurant at 105 Harvard SE. In Albuquerque! First I ordered the buffalo smash burger and get told they don't have buffalo! OK, Make it with​ beef and order of fries and a float. We don't have floats. It was on the menu right in front of me! OK give me a large Pepsi. $20.54 was the price. OK. As I tried to hand the guy behind the counter $30.00 I get told sorry we don't take cash! Are you fucking kidding me? What kind of operation you running? So if you are reading this? Don't go there! Now I can't comment on the food ! They don't have it! And you can't pay with hard earned money! Real money! Bad business! read more

We visited Laguna Burger specifically because my husband is vegan and has previously ordered the Impossible burger here. Before coming in, we checked the website and saw it on the menu and the Order Online options for $10.99. When we were there, the item was not listed on the in-store menu, so I asked the cashier if it was still available. The response was unclear, and another employee had to be called over. The interaction felt uncomfortable, and neither employee was particularly helpful. Both were rude. We were then told that substituting an Impossible patty would cost an additional $8 on top of the burger price depending on the one we chose. I clarified the price because it seemed unusually high, and was told that was correct. However, the same item appears to be priced much lower when ordering online, which is confusing and inconsistent. We ultimately decided not to order the Impossible burger due to the price. After saying, no to that $8 up charge, we were told she could "adjust" it and the cost would be lower. The total cost at the end for one Impossible burger was about $25. We ended up ordering a kids grilled cheese with fruit, a mint mango lemonade, and a Fuego Wimp burger... which cost roughly the same as the single Impossible burger. Overall, the experience was disappointing due to unclear pricing, inconsistency between online and in-store menus, and lack of helpful customer service. read more

Ordered online and was given a pickup time. arrived 5 min later than stated pickup time and was told "Oh, we're busy, it'll be about 30 more minutes. I was on lunch break from work so I couldn't wait. Spoke to manager about a refund and was told it will take up to 2 days. after 4 days it was still not refunded. I called and was told there is no way to verify what happened so they couldn't do anything about it. About a month later I decided to try 1 more time. Online order showed pickup time at 1:02 arrived at 1:05. food was ready about 1:18. Not sure why an online order takes longer than if I just stood in line and ordered. read more

At 11 am they had a line out the door, so I left. Came in just after 1pm and it was busy, busy !! Getting through the line took a long time but my food came out pretty quickly. I ordered the salmon salad, so I'm sure a well-done burger would have taken longer. As for the staff I can't comment much because they barely said anything to me except the total of my order. I can say the guy on the fry station is a machine ! He was killing it back there. If he had a tip jar I would have tipped him for a beautiful performance of efficiency and skill. The lemonade is ok. The salad is ok. Their burgers must be really good to stand in line, but I don't eat burgers. So I guess I'm missing out. The salmon is a bit over cooked and the croutons are stale. But the price is ok. $16 for lunch. read more

Laguna Burger - Prickly pear, lemonade - Burgers Near Me - Albuquerque, New Mexico

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Came in on a Friday night and they weren't too busy, but it was a 30+ min wait for three burgers, fries, and a patty melt. Deja was on the register and soooo sweet. Talk about customer service! The guys prepping the food were also friendly and helped us decide what to order. The food was super slow to come out and when I went back to order a second side of fries, the wait was almost as long as it was for the entire order even though we saw the fries sitting in the baskets waiting to be served. Minus one star because they don't have unsweetened tea in bottles or dispensers. They said they were done brewing for the day. At 6:15 PM. Seems early to stop brewing tea and the bottled offerings are unfortunately only sweet tea. Minus one star for Yoli who is perhaps the most impolite and grouchy person ever. She was rude to Deja, she was rude to me, she was rude to my dad. All of these instances were separate and I hope this is just her having a bad night and not the way she usually treats people. She should not be in customer service if this is her usual behavior. The fries were excellent. The burgers were a good size, but the green chile wasn't hot. The meat needed seasoning. read more

Great burger and service. The bun was okay. Burger was cooked well. The hatch chillies were the right amount of heat. Will try them again.

Well I LOVE the Laguna Burger product - delicious. But the service is just so bad. When we walked and walked up to the counter - no hello, good evening - just a solid stare. So disappointing. The girl that brought our order o the table was at least a little kinder. But just ruins the whole thing. read more

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Laguna burger at the 12th street location needs to step it up. The service has been subpar. I've had a couple of not so good interactions with the same cashier because of their bad attitude. I ordered the pulled pork fries and when I got them, the fries were sitting soaked in grease. The burgers are good but better at the other locations. I usually love Laguna burger but my last few experiences at this location haven't been great. read more

We were on a quest for finding the best green chili burger in ABQ. The place had a darn good version of a green chili burger. Service was quick. They also serve beer, in case that helps washing down the burger! read more

Laguna Burger - Menu - Burgers Near Me - Albuquerque, New Mexico

The Laguna burger with fries is the best item on the menu the meat is always fresh cooked when ordered green chile is flavorful and not to hot just right and there French fries are so so good ! The kids menu is great they can get a smaller hamburger or grilled cheese sandwich which is made like you would at home not skimpy on the cheese and grilled perfect . Love the house margaritas also and they were very courteous . They have music playing 80's hard rock and it's just not for everyone trying to enjoy their meal . It doesn't bother me but it kinda irritates my friend lol ! read more

Was very very disappointed they didn't have pulled pork fries the burger was very dry and service very bad only second like this not going to try third time time to find another burger place read more

I cannot remember the last time I had such a wonderful perfect burger. The place is hopping at lunch time, so don't expect your food in a hurry. But it is so worth the wait. The burger is perfectly seasoned and flavorful; the french fries are good, but the onion petals are out of this world!! The patio is dog-friendly and it was very cold and windy when we visited, which we appreciated because the pigeons are hungry and numerous. Loved this visit and will return next time I'm through Albuquerque! read more

A very cool place to eat hamburgers! I had a hard time deciding what to order because everything on the menu sounded delicious! They also serve alcoholic drinks and have a few TV's in the bar area. Food was very tasty and served quickly. Give it a try! We loved it. read more

Great green chile cheese burger, good fries. Hard to go wrong! I even enjoy their frito pie and green chile stew. Counter service, friendly cashier, nice clean open seating area, and relatively quick food delivery make it a convenient enjoyable experience. read more

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