We've been going here for the last 16 years. Dr. Jones has been a wonderful and communicative optometrist that we have co to use to see all these years. At one time we were 400 miles away! Now we are sorry aren't only 30 miles away and we will continue to see her. Nice clean office in a classy building. Everything you want. Come on by! read more

I arrived to Ladera Ranch Optometry early, ready for my routine eye exam... not realizing I was about to enter The Fortress of Upsells. As I sat in the waiting area, I overheard three different customers getting hit with prices so high you'd think the glasses were crafted with pure gold. One older gentleman said, "That's substantially more than I expected," and the staff member replied, "you can make payments." Ma'am... even Wonder Woman doesn't finance her accessories. By the time it was my turn, my lasso of truth was practically buzzing. I have great insurance -- $10 co-pay for my exam -- yet somehow I still walked out paying an extra $40 for a retinal photo scan I was never told about until after they'd already decided I "needed" it. When I asked if it was required, all I got was, "The doctor recommends it," which is optometry speak for "It's optional... but we're doing it anyway." The only hero in this storyline was Dr. Pantea Meghdadi -- She is smart, kind, professional, and honestly the only reason this review isn't a flaming one-star Amazonian battle cry. Otherwise? Buyer beware. Bring not only a wallet but your cape and superpowers to escape with dignity intact! read more

Ladera Ranch Optometry - Eyewear & Opticians Near Me - Ladera Ranch, California

Great customer service and very nice doctor's who take the time to care for your vision.

Had Dr. Tran for my latest checkup in December. Same pleasant experience as in past visits. I learn something every time the optometrists explain the retina images to me. read more

Great service, and thorough eye exams. They take the time to make sure your prescription is right for you.

Ladera ranch Optometry (Dr. Pantea Meghdadi) is fabulous! I had a raging eye infection, went to Urgent Care and they gave me drops that made the infection worse! I was in a panic because now both eyes were infected and I was leaving for Hawaii in 3 days. The office was able to get me in right away and prescribed the proper drops. I was infection free just in time to travel! I am SO thankful!! Also, Dr. Meghdadi was so personable, sweet & full of compassion. I'd highly recommend Ladera Ranch Optometry!! read more

Love this place. They are so great with me and my family. The other day I went in and asked to get my glasses fitted, Britney helped me right away. Knowledgeable staff, super friendly, and great customer service. read more

Dr Jones is Outstanding! Dr Jones is Smart, professional, thorough and is down to earth and friendly. I drive from Newport Coast to Ladera Ranch only to see Dr Jones which is a Hugh compliment since all my other Dr visits/services are close to home. I look forward to my visits with Dr Jones read more

Great service. Friendly people. Good collection. No hard upsell either. Would recommend for the family.

I went to this business last year for the first time on a recommendation. While Dr. Jones is second to none their optical department is the absolute worst I've ever dealt with. I brought my own frames in because I like them and they were expensive. I left my glasses thinking I'd be picking them up in 2 weeks as promised. Two weeks turned into three, then four when I finally called to find out what was going on. Apparently the lab had botched the order and in the process ruined my frames. While I got my frame back and a full refund I didn't get a new prescription. Fast forward one year and we're back in the same boat. Different lab this time, but I'm STILL WAITING ON MY GLASSES AFTER A MONTH. My initial order was messed up, either by the office or the lab -- it doesn't matter. It was screwed up AGAIN. Glasses were sent back to be fixed, came back AND THEY WERE STILL WRONG. The optician never properly measured for the correct placement of the bifocal. After getting properly measured I was told they'd be ready today and now I'm being told it'll be another five days. Never, EVER have I experienced such incompetency with what should be a professional establishment. I don't care how good their doctors are. They will never touch a pair of my glasses again. read more

I would caution anyone thinking of going to this practice for their eye exam or to order a pair of glasses. I went to this place because it was on the directory of my insurance company. After an eye exam, I was fitted for and purchased a pair of progressive lens glasses for nearly $1,300 !!! Despite the fact that I only paid $350, the rest was charged to my insurance. This charge is outrageous. When the glasses arrived, I immediately complained the Rx wasn't correct. They encouraged me to wear them for a week. I did and then returned again, asking to adjust the Rx. They refused and suggested I speak to my MD opthomologist. I visited my MD and he agreed the Rx should be adjusted. I again returned to this office and again, they refused to adjust the Rx. They are very polite but just keep saying I should give it more time. They keep putting me off and not solving the Rx error. It's now been 6 months. I will no doubt have to pay to go to a new place for a new Rx and new glasses. I'd advise anyone thinking of this office to find another shop. read more

I had an appointment today and the Dr. I was scheduled with was busy. Dr. Stacey Jones stepped up and was great. Very knowledgeable, informative and fun to talk to. She did not over sell!! Geraldine, who is the customer service person was outstanding. Again, did not over sell and offered advice on benefits, comparative products, etc. They will be my future contacts at this office. I have already made one referral and will make others. read more

Dr. Jones and the staff are always very friendly and helpful. The personal care with which they treat each patient is noteworthy.

Dr Keopke and the entire staff are outstanding. They gave me great care as a new patient discussing contact lens change options as well as adjusting my glasses to fit better. We also purchased blue light glasses for both of my kids. We felt welcomed and valued. Highly recommend Dr Koepke! read more

I love this entire organization. I've been to other places for my eyes and this by far is the best. The environment, the professionalism and kindness of the entire team and of course the doctor, she is incredible and efficient. This is the type of business that you know you've come to the right place. I highly recommend Ladera Ranch Optometry. read more

Always find the right glasses for my face! Love their selection and the Doctor Stacy Jones figured out why my eyes always crossed- I can now see comfortably because of her expertise. The staff always goes above and beyond to help me use my insurance benefits and to find just the right look ! read more

By far the best experience I've had with an optometrist. Everyone is very welcoming and the atmosphere is enjoyable. I highly recommend Dr. Koepke, she really made the process easy and smooth! Highly recommend this optometry practice, it's family atmosphere and premier optometrists ensure that you'll have the best experience. read more

I just have to say how great the team is, Lindsey, Noelle and Mike they all made my daughter feel comfortable and confident about her new glasses. As a teen it is just not fun wearing glasses but they made her feel like a rock star. Kudos to Lindsey for letting her know how cool glasses are. read more

We love Dr. Jones! She always takes the time to be sure you understand what is going on with your exam. She is very efficient and sweet too. We have been going to her for years. The office staff are very friendly too. I would definitely recommend Ladera Ranch Optometry! read more

I had an appointment with Dr. Jones today and it was great. She took time to answer all of my questions and was very thorough with my exam. I would definitely recommend Dr. Jones and Ladera Ranch Optometry. read more

Absolutely loved Dr. Jones and her super friendly staff. Very efficient, knowledgeable, and the best overall experience I've had at an optometrist. Great prices on stylish frames. Goodbye Lenscrafters!!! read more

We love Dr. Jones and Ladera Ranch Optometry! We've been patients for many years now and the whole family gets such excellent and individualized care. All 4 of us have different eye "issues" and Dr. Jones has patiently worked with us to find the best solutions for everybody. We've sent many of our friends and family to her. read more

Great customer service and experience overall. I had an appointment and they were very helpful and friendly. I had an eye exam and they were very thorough and was so helpful throughout the process. I will have my next eye exam with them. My daughter also got glasses with them and they were so nice. read more

I'm pleased to say that since my first review an optician at Rancho Santa Margarita Optometry has remedied the issue and my daughter has the appropriate frames. Thank you very much! read more

I had a wonderful experience with Dr Koepke- I am hard to fit with contacts, needing close and far correction. Dr Koepke was great at what would work and it did! The staff was super friendly and helpful - finding the best prices. They gave me back full credit on my contact boxes that I didn't use from my previous prescription, which saves me money. I didn't even know you could do that! Highly recommended read more