Update: Dr. Liu called me personally and we are working things out. So great to see a professional go above and beyond the call of duty to make things right in the eyes of the customer. Below is the history but "all's well that ends well." On September 30, 2020, Dr. Liu gave me a complete eye examination and fitted me for contact lens. I was not told that the prescription was only good for the brand listed. When I went to Costco they told me I could not buy Costco lenses because my prescription was limited to the one brand Dr. Liu prescribed. I called Dr Liu's office on my way in to get the prescription modified to include the Costco brand but she was not in the office that day. I called several times after that to try to get an appointment and was told to leave my number which I did but never got a call back. Because these lens were going to be a backup and because I rarely wear them, I was not in a hurry to get them and because my prescription specifically said it expired one year later, September 30, 2020, I assumed I had until then to get the brand changed and buy a year's worth of contact lenses. I called again today a couple of times and the first time got the same message to leave my number and I would be called back. I never got a call back but on the 2nd call I did get through to someone. I was told that Dr. Liu has a policy that even though the prescription is good for one year, if you do not come back within 6 months, you have to pay for another complete examination to get the brand changed. I informed Dr. Liu's assistant that if I have to pay for another complete examination, I will be going elsewhere. So, what I learned is that your prescription is limited to the brand on the prescription and with Dr. Liu, you have 6 months (or maybe 3 months) to go back and get the brand changed or you will have to pay for a whole new examination even though your prescription is valid for an entire 12 months. read more

Dr Christine and her staff, apparently won't make prescriptions in glasses you already own, (or want to purchase) that are valued over $250. Reason is, In case they break them they're not liable, which a simple document would suffice, but that's their policy...ok that's fine. However, they won't give you your own pupillary distance (PD) measurement to make sure the glasses you do get made are perfect for your eyes. UNBELIEVABLE! A policy, ( I was told by their receptionist) to force you to use them to have them made, and cut down on internet sold glasses. So you pay Target's eye doctor for a full exam and retinal scan, but they hold hostage your PD to try to force a prescription made with glasses you don't want. TERRIBLE customer service rep and TERRIBLE POLICY. read more

Finally decided to take advantage of my vision insurance and decided to see Doctor Liu based on her reviews on here and they weren't lying. She and her staff were friendly, helpful and made the whole process so easy. Thank you again! read more

I don't have vision insurance and was happy to find Optometry Now. I made the appointment online easily, and Dr. Liu was very helpful in making me feel valued. She was helpful in answering all my questions and heeding my feedback about how much I hate the contacts my old eye doctor gave me. She gave me some new contact samples to try, eyedrop suggestions and coupons, my prescription, and sent me on my way. Also gotta love that this is inside a Target so you can get your shopping done afterwards. The whole appointment took under an hour and I really appreciated her patience. Most doctors won't even give you the time of day. For these reasons, I will be back. read more

Dr Liu is awesome. I visited her today for an updated contact lenses prescription. I love her state of the art equipment so I did not need to have my eyes dilated. She is very knowledgeable and super friendly. She also sent me home with a nice supply of contact lens samples! read more

I finally found an amazing Eye doctor to build a yearly relationship with, thanks Dr.Liu It's like having that Hair Dresser or Nail Girl that you won't GIVE UP :-P my vision/and contact prescription has always been ON POINT Making an appointment for later times and/or weekends is always easy! Thanks to OMAR for his patience dealing with me trying on just about EVERY frame on the wall...lol and of course the one I wanted was not available. He located and followed up on having one shipped to the store ONLY for it not to fit my Round face and typical Asian nose... he gave me the best advise to USE the most of my insurance coverage which I absolutely appreciate !!! I haven't found the perfect frame yet...but one thing for sure is that I will return to have him process the Order for the lens package needed. *** NOTE: no need to go to crazy busy Costco- they will Price match so make sure to ask read more

Very good experience! Dr. Liu took the time to examine me well and explain everything properly. She has the ability to make you feel really relaxed like you are just talking to your neighbor, rather than checking for scary diseases like, glaucoma, cateracts, or diabetes. Then before you know it, the exam is over and you're free to go, new prescription in hand. I don't have insurance which usually makes things way more expensive. And even with insurance, I always seemed to be paying more when I've been to other eye doctors I've used, and usually with more hassle. The only thing was they didn't tell and I forgot to ask was if they have my prescription contacts in stock already, or tell me how much they'd be to buy. So I'll have to call back but luckily they're in my usual Costco so I'm always there every other week anyway. It did take a week to get an appointment which was the only hardship. But it's possibly because I called the week of July 4th and they're more busy at this time. I'll forgive just this once. read more

So... I thought everything was great with my visit to Dr. Liu. I didn't have vision insurance at the time, hence my visit there. Super affordable if you don't have it. During my visit, I got my contact prescription updated... yay! Seeing clearly again! I ended up getting vision insurance through my employer and therefore, wanted to get my glasses through the insurance. I couldn't do this via Dr. Liu, so I had my glasses prescription called in to a provider covered by my insurance. Glasses came in and whoa! Did Dr. Liu's office send the right prescription? I couldn't see ANYTHING with the new glasses. Confirmed that no, that was supposed to be my glasses prescription. Uhh.. no. I don't know if Dr. Liu's office had a 'problem' with me filling my glasses elsewhere or something - but the prescription was not right. They also said that I has astigmatism, which during my eye-test with the new eye doctor, it turns out I didn't. So now - I've had to pay for two eye exams and had to pay out of pocket for my new glasses because Dr. Liu's prescription was used by my insurance - on glasses that weren't right for me. I'm disappointed in service I received regarding my glasses prescription from them; for that reason - I won't ever go back. read more

Let me start off by saying Dr. Liu is AMAZING! I had spontaneously walked into Target (cause why not?!) and realized the Target in San Clemente just opened a brand new optical center. I decided why the heck not just get my annual eye check over with. From the moment I stepped in the staff was so warm and welcoming to the moment I met Dr. Liu I knew I was in great hands. She is so easy to talk to, very professional and kind. A doctor that l will definitely be seeing yearly now. Oh and did I mention this girls on a budget AND was able to afford the cutest Rayban glasses and was offered a 2nd pair for only $99! Now thats some unbeatable prices! Thank you so much for the staff for understanding the financial struggle and providing me options for the best price possible. Will recommend everyone I know! read more

Christine Liu, OD - Loving my new RayBan glasses! - Optometrists Near Me - San Clemente, California

Dr Liu and her staff are amazing! I have been going to her for several years now and have always had an amazing experience. She never rushes me through my appointment and always answers all my questions. She and her staff are all super friendly and accommodating and very thoughtful of all my needs. I highly recommend Dr Liu ... if I could give 100 stars I would do it!!! read more

It was my first time at Target Optical and first time patient to Christine and I have to say it was the BEST experience I've ever had at any type of appointment. Dr. Christine is super sweet and such a pleasure to be around! She is very professional, informative, and makes you feel like you have been friends for years. I truly had a wonderful experience. Not only was Dr. Christine great but her storefront staff was great as well. I highly recommend coming here and will definitely be coming back. read more

Dr. Liu was amazing! She made sure I was comfortable with everything and satisfied with my prescription. She listened to my worries/what was wrong with my vision and then worked with me to get it right. I usually go to Costco optical (have been for the last 5 years) but had a bad experience with the dr there. My prescription was completely inaccurate. So I was nervous to try someone new again. But it was definitely worth it! I'll be going to her from now on. She even helped me price match my contacts to Costco! And I got a great deal on glasses. Such a great experience! read more

Dr Liu is very friendly, professional and patient. Her staff is great too. I am very glad that Dr. Liu has brought her services to our community. Pricing for services, contacts and products are great too. read more

Dr Liu was awesome. I found her on Yelp and the reviews are right on point. She took her time to explain everything to me. I had a bad experience with contacts in the past as so I gave up on ever using them again but she got me into some that I love and now I wonder why I waited so long. The optometry techs were also super helpful. It was an all-around great experience and I will be sending my husband there. read more

I've been seeing Dr. Liu for the past few year since she opened her business in our local Target. She is very welcoming and engaging as well as being an awesome optometrist. My prescription is spot on. The other team members within the optical department are also very knowledgeable and helpful. read more

I went here about three years ago! I am absolutely in love with the service we get with her and all her staff. She is so funny and easy to talk to. The appointments always go by smoothly and I could sit and talk to her for hours it feels. Now my boyfriend and his daughters all go to her because she is amazing! What's not to love about Target and a dentist. Not much! read more

Doctor Christine Liu did an amazing job when I went in for my eye exam. When doing my exam she was very patient with me to make sure when we were switching between the prescriptions that I picked the one that would increase my vision the best, which at some optometrists you can feel you are getting on their nerves switching between to make sure which was the least blurry option. At now point did I feel rushed, and she provided me with ample information about my prescription, and gave me plenty of time to ask questions. I would recommend her to anyone. read more

After three visits for a prescription, it still wasn't right. She blamed it on optician, not at Target. I found another optometrist who got it right the first time. I was always on time, polite and respectful. She was late, rushed, critical and sarcastic. When frustrated, she repeatedly referred to me as "my dear". I do not know how she has collected so many positive reviews. read more

Dr. Liu was awesome! She's super sweet and so easy to talk to. She made sure I understood all the information she was giving me. She listened to my concerns and made my experience a very good one. I highly recommend her and I'm so glad I found her! read more

Amazing optometrist! Dr. Liu is a very comfortable person to be around. I have been there for 2 eye exams, one for me and one for my mom a while back. Both times were very pleasurable. She's patient, and she makes sure you leave with all questions answered and taken care of. I got a new prescription for a pair of Oakley sunglasses, which turns out that it won't be able to fit into the frame. So I will be back for a follow up, to get contacts instead. I paid $49, and an exam for new contacts user is somewhere between $114-$134, and they'd subtract what I had paid for my original prescription. So we'll see how that goes! read more

Dr. Liu made my annual contact lens examination a breeze. As a working mom, easy scheduling & a convenient exam date/time was super helpful. Also, at the last minute I had to bring my 3 year old along to the appointment.. although I was nervous, Dr. Liu was so sweet! She made both of us feel comfortable and welcome. Thank you, Dr. Liu! read more

I saw Dr Liu for a second opinion and she was exceptional. She listened to my concerns and was quick to reach a resolution that I was happy with. Definitely out new optometrist read more

Christine Liu is the best optometrist around! Despite having a large amount of astigmatism and a difficult prescription Dr. Liu was the only one who was able to diagnose my vision accurately. She is excellent at what she does and the only person I feel confident about when it comes to diagnosing my eyes. Besides being great at her job, Dr. Liu has a very personable personality and demonstrates excellent people skills. Going to the optometrist is never fun but Dr. Liu makes the experience pleasant. I wholeheartedly recommend Dr. Liu as an optometrist as she provides unparalleled optometry care. read more

Love the staff! Love Dr. Liu... always helpful, professional, friendly and they remember you. I take myself and 3 kids, super easy and convenient! Melissa takes great care of us. read more

Dr Liu is the best! I would highly recommend going to her for glasses or contact lens prescriptions. She takes her time with the eye examinations and is very personable, knowledgeable and thorough. She has the latest technology and the prescriptions for both my kids and myself were spot on. Highly recommend getting your prescription from her and then you can take it anywhere to get your glasses/contacts. (We got ours from Costco because the prices were lower but prefer Dr Liu to the optometrist at Costco who tends to rush you through your exam.) read more

I had a great and easy experience. The staff is extremely friendly and experienced and provide feedback on the great selection of frames that they carry, I was overly impressed by the amazing customer service. read more

Dr Liu is amazing. It was a delightful surprise not only to have made an effortless booking on Target's optical website but to be greeted by smiling faces and superb customer service during the entire exam and checkout process. Dr Liu was intelligent, very thorough and kindly answered all of my questions as best as she could. I will be recommending her to anyone I know who needs regular exams and checkups. Thank you Target for putting the right representatives in the office as well. They are doing a great job. Exited to pick up my new glasses and contacts today! read more

Dr. Liu was very friendly and helpful. She made my check-up fun and easy and also had a great sense of humor. I called a few other optometrists around town and ended up going with her because she was a third the price of the optometrists on Del Mar. When I need another check-up, I'll be going to her, for sure! read more

My daughter and I saw Dr. Liu this past week for our eye exams. What a pleasant experience we had at the Talega Target. I realized my daughter needed to get her eyes checked when she tried on my glasses and said, "wow everything looks better"! Genetics! Dr. Liu's office has all the latest equipment and she did a complete exam! She was so friendly and made us both feel comfortable right away. There was no problem in getting our glasses done as well. There was no pressure to use Target's optical service. Of course I bought a pair of Oakley's but my daughter opted for the more trendy and affordable Warby Parker frames online. The power of Instagram and our younger generation! I would not hesitate to see Dr. Liu....she was the best! Thanks Dr. Liu for taking care of our eyes! read more

Very friendly, caring and great prices, I was looking for a specific pair of Oakleys and they recommended me Oakleys that looked even better on me. The eye health check was thorough yet quick. Contact lens exam went well. All the right questions to figure out what I'd like to try. read more

I decided to get my eyes checked on a recent extended visit in CA. Received a new prescription and couldn't be happier!

I went in for a general eye fitting for new contact lenses today and I am very impressed with the quality of care and customer service provided by Dr. Liu and Melissa at the front. I left feeling that all of my questions and concerns were addressed and valued and that I received just what was needed. They will take good care of you here. I will surely recommend them to friends and family read more

Dr. Lui is wonderful and so is her staff. I haven't been able to see clearly for two years due to another local optometrist that couldn't get my prescription right. Dr Lui has given me the ability to see again. She is warm, personable, kind and she really knows her stuff. Thanks so much Dr Lui! read more

I found Dr Liu on Yelp yesterday as I was on hold with Costco waiting to make an appointment to renew my contact RX and I am sure glad I did! I called and not only was I not put on hold but I was able to make an appointment for the very next day. Now that I've had my appointment I can tell you that Dr Liu was awesome. She was thorough, attentive and had a great sense of humor. I was extremely happy with the whole experience here and will definitely be back. Thanks Dr Liu! read more

Great optometrist. I no longer had insurance through my employer, so I could not afford the $120 eye exam fee at my preferred optometrist. So when I went to Costco and saw the price of the exam at $49, I walked right in. Luckily, they take walk-ins, if their schedule permits, and I was in and out of there in about 10-15 minutes with my new prescription. I have to say, I didn't expect much at that price, but she was as good as, if not better, than my original optometrist. Highly recommended. Don't pay more when you can get the same quality exam here. read more

Dr. Liu is very professional, knowledgable and has great bedside manners. I have been going to her for many years and have also referred all my family and friends to her. Dr. Liu has been extremely helpful with all my healthcare needs and concerns. She has never made me felt rushed and pushed me out. She is always patient and willinging to answer all my questions. She has been invaluable to me and i will continue to see Dr. Liu where she goes. read more

Wonderful experience! Dr. Liu is so sweet and so passionate in her role. Dr. Liu and the front desk girl (the manager) even took the time to get to know me personally, asking about my career and passions. All of the staff are so easy to talk to - very professional and kind! They answered all questions with ease. l will definitely be returning next year for my yearly exam. (Target red card can also be used for purchases!) read more

Dr Liu is very professional and extremely conscientious, my experience with her and target optical was the best I have had. I recommend them completely. I am glad I found a place for optical help so close to home read more

Great experience today at Target Optical. They got me right in for my exam, I picked out my new glasses, and was on my way. Dr. Liu is very personable and answered all my questions. I highly recommend! read more

Dr Liu was not only extremely friendly, but she was so thorough with my exam and was able to precisely create a prescription for me that allowed me to see from far, close up and the work computer. I am extremely impressed with the level of care and professionalism. read more