Doctor was nice but woman at the front desk (curly hair) was very rude and dismissive. I was there twice and had the same experience both times. I'll be choosing another location next time. read more

Watch out for your next eye exam, check with the doctor after receiving your new glasses or contact lenses to ensure the prescription was done right. Unfortunately, I didn't find out that my prescription was not accurate when I went for my half year diabetes eye exam to find out that I can't see well with left eye wearing my contact lenses. I did contact the office to review my prescription but I was told that I will pay for the visit even though they didn't do go job for my prescription. Poor quality of the services, doctor not experience enough to wright the correct prescription. Just watch out and be sure to check back with the doctor when you get the new glasses or contact lenses read more

Great service, very happy with my new glasses. This would have been a 5* review however I think they need more moderate cost frames.

Scheduling mix ups. They kept confirming wrong dates and times. Check in asked me if I filled out new patient forms, none were emailed. Dr. Bedside manner not the best, very straight forward/dry. Care was okay, bare minimum. read more

I've been meaning to get glasses to help with night driving and was in the shopping center so figured I would pop in to try on a couple frames. The woman at the desk was extremely rude and told me I had to have an appointment to try on frames. I wanted to support a local business versus Costco where I had my previous optometrist appointment. Looks like I will be going back to Costco. Per other reviews, it looks like other people have had issues with the attitude of the woman behind the desk. Very unfortunate. read more

Very nice and very comprehensive . The front office is kind and professional . Happy I found them my new eye doctor

Unfortunately, my experience with this office and Optometrist was not a good one. Firstly, I wrote a formal complaint to VSP as a result of unprofessional behavior I experienced with one of her Opticians. Secondly, Dr. Lim did not provide me with accurate distance, computer and reading prescriptions (2 times on distance and reading and 3 times on computer). I spent $450+ on frames and lenses and several weeks waiting for her lab to complete my orders - 3 times! July - September! When I returned to Dr. Lim for a third recheck on my computer and distance glasses, I was disappointed to hear her say "this is the last time I will check your vision and redo your glasses." I thought this statement was unprofessional and exhibited a lack of responsibility on her part. After receiving the 3rd redo, the prescriptions were still not correct and I knew I couldn't return to this office. I contacted VSP to again relay my experience with this Provider. VSP sent me to a different Optometrist for a 2nd opinion, and they provided a credit back into my benefits to cover the redo of my glasses, if needed. The 2nd opinion yielded 3 completely different prescriptions! My glasses were reworked by a different lab and the prescriptions are now perfect! Best of all, there was no additional cost to me. It is my opinion, based on my experience, this Doctor didn't have the expertise to help me with my vision needs. I cannot recommend Seaside Eyecare Optometry! read more

I have been going to Dr Lim for at least 6 years. Great selection of eyewear. Thursdays they are open until 7pm, so nice for those of us who work during the week. I always feel like my exam with Dr Lim is very personal and her recommendations are tailored to me. She talked to me about LASIK and actually recommended I defer it for a few years due to my age and prescription. I was surprised because I didn't know enough about LASIK to know that it is not always recommended; she could have sold me on it and I wouldn't have been any wiser. Since I've been a customer for so long, I have seen workers come and go, but everyone is always friendly and makes the entire experience easy. I will always go here for glasses and contacts. read more

I have to admit I am very surprised by all the 5 star ratings. I went in for an annual exam and new glasses, to start with the eye exam was odd. Dr Lim would say what looks better this or this - but go so fast I couldn't even focus on one before showing me another screen. The entire exam was that fast so I shouldn't have been surprised when my glasses came back and I couldn't stand to wear them because they were too strong. I could see better using my readers I got 3 years ago. I went in for an adjustment in the prescription but that exam was the same fast style. I now have a very expensive pair of glasses I can't use because they are way to strong making everything blurry. I can see with the readers portion but it is also stronger than I need and makes my eyes hurt if I wear them too long. I did like Carly in the front office she helped me pick out frames and was very helpful. Looks like many people have had a positive experience, unfortunately I did not. read more

Great eye dr and eye care. Very respectful of my time. Never have to wait have late afternoon appts which is convenient

I went here for the first time, the staff is so helpful and genuine. Maria helped me get checked in and helped make sure my insurance was good. Dr Lim was quick and efficient. After I was done Leah helped me find my perfect pair of glasses. She was so patient and let me try of different pairs and colors. I have been wearing glasses for over 10 years and this has been by far the easiest process for me. I wish I could give more than a 5 stars read more

It is very unfortunate that I have to give a one-star review to what appears to be a five-star business. However, imagine that you called one week in advance to make an appointment for your first ever visit to your new doctor at 8:30am on a Saturday. When you arrive there on Saturday, and on time, you are told that there was never an appointment for you in the system, and that nothing really can done about it other than a thousand apologies. Very upsetting! It also seems that I was the first one who came through the door that morning, so whoever else who took my appointment was late! So, why not tell them that their appointment is not in the system?! No matter how much I would like to try to come back here and experience their "professional" service and "family-like" treatment, I do not think this location will work for me. read more

Dr. Lim and her wonderful staff were able to fit us in the same day I called. They helped my 5 year old daughter and me with an eye exam. I was especially impressed with how patient and good they were with my little girl. Kids are inquisitive and talk a lot. They explained the process in a way that made sense and turned the experience into a fun one for both of us. Dr. Lim generously offered a military discount when I explained my husband is a Wounded Warrior and our family is on a very tight budget. I've lived in San Clemente for over 29 years and had experienced other local optometrists - Seaside Eyecare was the best experience I've had. Dr. Lim's demeanor is gentle and kind. She has the perfect personality to help my husband with his eyecare needs. Since returning from Iraq, doctors and medical procedures have often become triggers for anxiety and stress. I know he will be comfortable in this atmosphere and I look forward to bringing him in. Thank you again for your patience and professionalism. read more

Great place for your vision needs! Best of all their frames are all very reasonable in cost for name brand frames. I would recommend this place to everyone. read more

Pathetic group of people. The Dr. is a joke. The staff is even worse. Everyone had an attitude, literally all 3 people were angry at life. Not a single pleasant person in that office. Eyewear came in 5 weeks after ordering and the perscription was wrong. The staff was bothered that I asked for it to be corrected. I would never ever return to these miserable people. I will ask my insurance company to remove them from the provider list. read more

I had LASIK done about 15 years ago. (One of the better decisions I made in my life.) I waited and waited to get my eyes checked because I am seeing clearly now so why should I??? Well, except for the fact that I was having difficult time reading menus in the dimly lit restaurants, which made me nervous... other than that my eyes are doing great. Dr. Lim is great. She assured me that this is normal and told me that my eyes are doing fine. She took her time with me. When some test results did not look right to her, she took her time and re-did those. A pleasant experience for me for sure. read more

I've been going to Dr. Lim for years and have found her to be knowledgeable and genuine in regards to my contact needs, clearly explaining trade offs for different prescription options, and on more than 1 occasion, suggesting I try out a trial pair prior to purchasing as their are several ways to address my contact vision needs. Clearly different from other experiences where optometrists wanted to make the sale knowing I may go order elsewhere. Admittedly, I have not purchased glasses there, not because of the selection, but still using and older pair which probably need updating. I've looked at their glasses several times and what I like is there was no one 'hovering over me telling me how great they look simply trying to make the sale. I'll keep going to Seaside for sure. Dr. Lim is knowledgeable, sincere and dedicated to her profession. That's more important to me. For valuing friendly first as criteria, make sure you look at the pedigree on the wall. Says a lot in my opinion when I comes to eye health. read more

Dr. Lim is very thorough and made me feel at ease during the exam. Hilga followed my exam with her patience and experience to find the cutest, red framed prescription sunglass. Just what I was looking for to enjoy hours of reading while at the beach. read more

Amazing doctor, service, and a very professional and friendly environment. They take the time to explain all different types of lenses, prices and they have a great variety of different frames. They take all sorts of insurance which it's so convenient! read more

Dr. Jean is a very knowledgable and friendly person. Makes the process fast and easy. Never pushes me to buy glasses and gives me that freedom. I usually have a fainting problem but she always keeps an eye on me and makes sure i'm okay. They have water and coffee avaliable. read more

Very professional staff and excellent selection of frames and eyeglasses... got my eyes tested, received a very thorough and detailed eye exam. The doctor explained everything in detail and was very patient with all my questions. I would highly recommend this place for your next eye examination. read more

Dr. Lim and staff are very welcoming with great service and had the patience to walk me through my exam and finding a new pair of glasses. Highly recommend! read more

Dr Lim and her staff are very knowledgeable and service minded! I have been going there for years

I love and enjoy the service and professionalism at Seaside Eyecare! I have been going there since before Dr Lim took over the practice and am treated so well and enthusiastically at every visit. I've come to know and appreciate her staff so much when choosing new eyewear. Carly is a lifesaver to me. So helpful, patient and happy! I actually look forward to going to the eye doctor!! read more

I had a very horrible, multi-faceted experience here starting with poor service/treatment throughout the exam and fitting process and ending with a fraudulent claim to my insurance on their end. I was fit with a brand/type of contacts that they recommended would be best for me without a discussion of what I wanted or was willing to pay. Of course, the brand they fit me was the more expensive of the two-tier fitting options. Afterwards, they were very pushy to get me to order contacts that day even though it is normal practice to come back for a follow up. When I found out what the contacts were going to cost out of pocket I was shocked, and told them I wasn't looking to pay that kind or money out of pocket for the contacts. They reimbursed me for the fitting and fit me with a new pair that was in my insurance formulary. I thought this was a nice gesture, however they treated me like I was a huge nuisance and made me feel very uncomfortable while doing so. This was frustrating because I had been very polite and reserved regarding the matter. Once again I was pushed to order the new contact brand that day. This time the catch was they couldn't tell me exactly how many months supply my insurance covered, just that it was in my formulary. I was given vague estimates of something like 6 or 9 months. I insisted on a follow up and during the follow up asked for a new brand of contacts because I was uncomfortable in the previous brand. Once again, I was treated like a nuisance for wanting a brand of contacts that suited my comfort and insurance budget. In their signature style, for the 3rd time, I was pressed to order contacts that day even though I hadn't been given adequate time to test out the fit and prescription. I declined to order that day and called about a week later to get my prescriptions sent to me so I could order elsewhere. Several weeks later, after filling out reimbursement paperwork for my insurance so that I could receive the allowance for the contacts I ordered and paid for out of pocket, I was denied with the reason being I had used all my benefits for the year. Upon an hour long interaction with my insurance over the phone, I learned that Seaside Optometry submit for payment from my insurance as if I had ordered contacts from them. Bottom line: they make it obvious that their main concern is making money and will even make fraudulent claims to do so. read more

Honestly, the people that work in this office are the nicest that I've ever experienced. The customer service is genuine and outstanding. They really go above and beyond to make you feel welcome and taken care of. The doctor educated and so sweet. She will take her time to make sure you get the right perscription, and are properly taken care of. I would highly recommend this Optomotry office to anyone searching for new eye doctor. I wish that all doctors offices were as friendly as this one. read more

Every time I visit the office, the staff is awesome and Dr. Lim is amazing!!! She takes her time with each patient and explains everything so you can understand. They have the best selection of frames and will spend a significant amount of time with you to make sure you get the frames that look the best on you. I won't go anywhere else!!! read more

I come to Dr Lim because I work in the same plaza and i am able to get an appointment quickly, usually the day after I call. She is very warm, sweet, friendly, and knows the human eye very well. I have very bad vision and have problems with one eye in particular and she takes extra care in my exams to make sure my eye condition is not worsening. The girls in the front office are very nice and know what they are doing when it comes to insurance billing. When I place am older for contacts, they arrive within 2 days and they inform me right away. This is a great eye doctor for people who live or work in the capo beach area. read more

Have been coming here for contacts for 2 years now. I appreciate that Dr Lim takes the time to do a recheck appointment if needed at no extra charge. And she always takes time to really help me find something that works for my tricky eyes. They have never pushed me to buy right away either. They always want me to make sure the new pair works for me first. And that's the reasons I keep coming back, thank you ladies!! read more

Dr. Lim and her staff are Very knowledgeable and personable. They always go far and above to make you feel special. The office is easy to find and there is always available parking. They can answer any insurance questions and the frames are the bomb! What more could you ask for? Great place to care for your EYES!!! read more

Dr. Lim and her staff are fantastic!! They have always been very friendly, super knowledgeable and I would definitely recommend them to anyone looking for an Optometrist. read more

Dr Lim is a true professional! She took her time with me to get it right! And their entire staff was just wonderful to work with. Julie, Carly and Shari are all magnificent.... Super friendly and customer oriented, we've been coming there for years. They all seem to go the extra mile in what I'm sure is a very competitive business and that's why they are in business for as long as they have been in San Clemente. Buy local folks! read more

The staff was incredible, friendly, and knowledgable. They helped me understand what my insurance would cover and a few different solutions were offered to me. Overall I was extremely satisfied and I will continue to give them my business. read more

Dr. Lim and staff are always accommodating and professional. I never have a problem scheduling an appointment and they are always organized so my appointment goes smoothly. Our whole family has been going to Dr. Lim for many years and we've recommended her to all our friends. read more

Fantastic selection of frames! I finally found a place has has a selection that is more fashionable than the usual optometrist office. I have been looking for a while and was so happy to find this place in my neighborhood. The entire staff was very professional and friendly and was very patient helping me pick out the perfect frame. To top it off, I have not seen this well in years! They offer a special high quality lens that I highly recommend that makes your prescription read even better. Remarkable. I will definitely be returning to Seaside for my next pair of glasses! read more

My wife and I just moved to San Clemente from Nevada. My wife's sunglasses lost a screw so I stopped in to see if they could help. They provided a screw and tightened my sunglasses too. All at no charge ! Very nice people. ps: This is Michael, Pat K's husband Thanks read more

This office, doctor and staff are Fabulous. They treat you like family... They are all so friendly and professional at the same time. Knowledgable and helpful... We, my wife and I, highly recommend this eye Doctor... This office... And this staff! read more

nope, no way. the whole experience was dreadful. doctor Lim rushed me thru the exam,she did not want to take much time to explain anything. she seems arrogant and angry with her job. not happy to help at all. talking fast and doing me some favor to be there. i dont get it. she hires horrible help. they probably hate it there but they were rude and nasty also. one front desk girl was not too happy to be there,totally miserable and the other one behind the glasses table was worse snapping at me. i felt the bad energy right away when i walked in and i left the same way. they used have the nicest lady working there she was perky happy and so helpful. boy its downhill now. and covid is in full swing in there. they talk down to you like your carrying germs. its disgusting and im going to tell my insurance company about them and they need to be reported.you will never see me back in there again. read more

Friday, July 18, was my first visit to Seaside Eyecare. I was very impressed with the staff, the office, and especially Dr. Lim. She was friendly & very efficient. I look forward to telling my friends & neighbors about this business. read more

Everyone in the office is very kind. Dr Lim was knowledgable and wanted to make sure my needs were meet and I was comfortable. I would highly recommend Seaside Eyecare to all I know in need of an Optometrist. They made sure I was aware of my cost out of pocket before continuing care. Very helpful when making decisions. read more