NEVER again! I am no stranger to purchasing custom suits and shirts and the result of my Indochino…read moreexperience sucked! I do not do trends such as wearing skinny/slim or overly loose clothing, I prefer a classic fit, consisting of (very) straight leg dress pants. Well, my numerous requests while being measured to have a suit customized my way was too much for Indochino to handle. My suit arrived tighter than I asked for, "young" as we say in my neighborhood. Getting the product altered would require another appointment, a separate type of an appointment than getting measured that isn't easy to come by, that availability can be weeks away. Bottom line: After you purchase from Indochino, you're pretty much pushed out of the door unless you're back to spend more money. Well, I won't be back. There's better value elsewhere!

Extremely disappointing experience. I'm getting married, and…read moremy brother (the best man) scheduled an appointment through the Indochino app, clearly noting it was for a wedding. When we arrived, he explained that I needed to be measured, and if time allowed, our dad and younger brother as well. He also mentioned he didn't need measuring, as he's a regular. The staff member greeted us with a blank stare -- no congratulations, no acknowledgment of the occasion, not even a basic welcome. Instead, he immediately questioned my brother about the last time he was measured, as if we were being dishonest. He told us each person would need 30-40 minutes, which we found odd since past fittings have taken about 15 minutes. When we clarified that we were updating old measurements to make sure everything was perfect for the wedding, he became argumentative. After briefly speaking with what seemed to be a manager, he returned and said they could only measure one of us -- and only if we placed an order immediately. No flexibility, no courtesy, no attempt to prioritize the groom. Just a cold, dismissive attitude. To top it off, as we were walking out, he mumbled something under his breath -- which was just the final confirmation that this location lacks professionalism and basic customer service. Avoid this location like the plague -- especially if you're preparing for an important event. There are plenty of other Indochino locations that understand how to treat their customers.

The best cashmere in the world! One of my favorite brands because they're so good at what they do…read more Loro Piana is a 6 generation company supplying the world with the best textiles available to man. Cashmere is their most famous and precious textile but they have incredible innovations such as rain system and windmate! I highly suggest to go into the store and learn about how incredible the company is and how knowledgable the staff is. When you walk into the store it's like a familiar place with some of nicest pieces in the world!

Shopping at John Hyatt is a pleasure. the expertise is outstanding and personal. The merchandise is…read morealways top quality & reasonably priced. Owner Tom is a master tailor. My son's Barber got a rip. Brought jacket in, and Tom masterly repaired jacket on Busy Easter Saturday. Both Tom & Marty are patient and kind with all "Mom Questions" for my family. Looking forward to John Hyatt brand sneakers. The store always has classics and cutting edge, stylin foot ware, clothing and all the accessories. Thanks so much for Wonderful shopping experience for Our Family Greatly Appreciated. Looking forward to Spring Line shopping.

My eye glasses store is in Summit and whenever I go, I pass this small men's boutique and always…read morewondered want they had. Last Saturday I popped in and was greeted by a very civilized emporium. The shelves are stocked with what seems to be a carefully curated selection of shirts, pants, sweaters, socks (great socks) and outerwear. I found that they were having an end of season sale and I grabbed a $200 quilted winter jacket for an amazing $50. It's top quality from a good tailor. The goods inside are clearly something that the owner has tested personally and, naturally, wears himself. The brand names read like a who's who of high end clothiers so prices tend to reflect that. Quality never is cheap. Like good clothes but don't want to go through the mall experience? Try shopping here. Street and off street parking available. Great, personal service. Very civilized atmosphere. Recommended.

I got accused of stealing a pillow that I purchased. I went to check the pillows because sometimes…read morethe pillows are clearly dirty, used, or under filled. I had the one guy working there follow me around. He didn't bother asking me if I needed help. Just hovered around the area. Didn't realise he was following me. I came to do an exchange. He, Issac, couldn't scan my receipt. So instead of figuring things out, he accuses me of not even buying that pillow because he cannot scan the receipt. He argues with me. And he wouldn't give me my phone back. He made me beg him to give me back my phone. I had to beg him and say please just to give me my phone back. He then goes and calls the manager. I show them my receipt on my phone. Issac is still hogging my phone. Manager has to say, "Issac give her back her phone." He kept holding on to it. He finally gives it back. Manager is smoothing over the situation, explaining that if I have to exchange the pillow maybe this pillow isn't for me. Down pillows have a smell. Instead of using my time and picking the same pillow, pick a different pillow. Manager goes, "Issac process her return." Mind you, this man doesn't argue with his manager. He treated me with such disregard and disrespect. Thank god for the manager. Thank god for the ladies working downstairs at Coach for making me feel heard and listened to. The guy working at home department did not apologize to me for his mistake.

Lorraine & My Blessed Mattress - I tried ordering a modestly…read morepriced Memorial Day Mattress on line from NOT Macys and I'm still bitter as of August 1st BUT I'm now lying on a $2800 new Sealey Supercomfy Mattress I bought for $480 + minor delivery charges and horrific old mattress removal charges and it's all because of Sweet Lorraine the sales ace and the efficient Latino duo who acted with professional kindness and no nonsense swiftness. THANK GOD. Well God & Lorraine - Black Friday sales really do come true!

Fantastic experience! Special shoutout to Samuel who went above and beyond for us. We did the $999…read moretuxedo package and had minor alterations. Would highly recommend for formal events and black tie weddings!

I am surprised to by writing this review. I am in the market for a tux and shopped around to a few…read moreplaces... a local tailor, The Black Tux and Suit Supply. Of the three I liked the quality of the Suit Supply tux best. I scheduled an appointment and tried on a tux. I am a 65 y.o. man, broader in the belly than I'd like to be, but I thought that while I might need the garment altered, I could find something that worked. I met with Davidson in the Short Hills NJ store. He was friendly, but at almost every step of the way said that what I was trying on looked fine, didn't suggest alternatives, etc. We successfully got the pants to work- I had them taper the leg so they would fit better. The shirt seemed big, but he told me it was fine. I ended up buying a Charles Tyrwhitt tux shirt that fits so much better- less baggy, sleeves a proper length. The jacket, when it was let out still was tight. Through it all, I was told the fit was fine, when it clearly wasn't. The associates do the fitting, not a tailor. After trying on the altered jacket, I grew tired of dealing with them. I figured that I could go to a tailor to do additional alterations. The tailor says he can do a little, but it still may be tight. Overall a frustrating experience. I felt like I was being rushed along, that there was really very little concern that the tux looked good on me. I was not told that my body was not right for their suits, that I should go custom or elsewhere. I would neither recommend or shop there again.

A newer store in the Short Hills mall as of this writing, up on the second floor, this is an…read moreLA-originated yoga brand. Not to dissimilar to Lulu in my opinion, but my wife tells me they're very different. Lots of yoga wear and in much calmer colors than the lulu stuff...more greys and tans. Staff was friendly even though it was closing time, we'll peruse more next time when we're there earlier.

From the owner: Visit Alo Short Hills to experience an elevated wellness brand with studio to street clothing, yoga…read moregear and luxury performance skincare.