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    Impossible Kicks

    1.2 (19 reviews)

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    Gina G.

    I purchased air jordans and they were too small. I have tried to contact them for a return and got no response through their customer service. Their return link does not work. I would have to purchase an airline ticket to get to their retail store. This company is a complete fraud.

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    1 year ago

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    5 months ago

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    3 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    3 years ago

    Ordered online. Shoes never showed up. Sent them multiple emails with ZERO response. Buyer beware.

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    3 years ago

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    4 years ago

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    Footnotes Shoes

    Footnotes Shoes

    (12 reviews)

    $$$

    I have to say I am FURIOUS with the way things have been handled here. I ordered a pair of shoes…read moreonline for a photo shoot close to 2 weeks ago. They arrived and were incredibly small (even when purchasing them in a larger size as the site directed me to). So, I sent them back for an exchange. I received an email (no reasoning either) stating that I was being refunded for LESS than the amount of the shoes and shipping combined. They didn't attempt to contact me at all. When I called, they stated that they had none of the shoes left in any color in the size I had asked for. Why was it so hard for them to write that in the email? (bye bye star #1) So, I went online to see what they had that would be comparable. They had the exact same shoe in a fabric instead of leather. Why didn't the salesperson suggest this to me on the phone? Did they give a cuss about making a sale? No! (bye bye star #2) So, I call to ask them to simply exchange the shoe I returned for that one (which they had in the size I needed). They said they would, and the gentleman on the phone also said that he would refund me the shipping charge back to my account because it was an exchange. This NEVER HAPPENED. (bye bye star #3) This is when it got ugly. It was now a full week later, and I still had not received the shoes. They didn't send me any tracking information at all. When I called to tell them that the shoes were useless to me by now, they told me that there was nothing they could do about the missing shoes because they had been signed for. "I didn't sign for them, my delivery man didn't sign for them.. where the cuss were these shoes? And, what the hell do you mean, there's nothing you can do about them? Don't you have insurance?" "I'm sorry mam, but we don't take out insurance on anything under $500". (bye bye star #4). If it was possible to give them 0 stars, I would. The last star went away in my eyes when she left the phone to talk to a supervisor who told her that they could take things up with UPS and POSSIBLY get me a fraction of my money back. So, no matter what, I was paying for this mistake. They obviously didn't want my business from the get go. I should have stopped dealing with them from the moment they were out of the first shoe I needed. I cannot believe I am eating the full cost of a pair of shoes because I was stupid enough to trust a shoe company like Footnotes. I love shoes, and would have been a great customer for them, be it for business or pleasure, but I will never do business with them again!

    They do not stand by their products. I do not a retailer that does not stand by their private…read morelabel products. I purchased several pairs of shoes recently and they were not willing to even discuss a solution for one of the pairs that are completely uncomfortable and unwearable. They said go to the shoemaker and see if they can help you.

    2nd Ave Thrift Superstore - Nice vinyl section of the store

    2nd Ave Thrift Superstore

    (75 reviews)

    Second hand, first choice! Super organized and huge! Clothes for the whole family, plus…read moreaccessories, housewares, decorations, vases, baskets, toys, books, and more. My 11-year-old daughter was so excited to try thrifting and she scored big with Abercrombie pants, a Y2K baseball tee (the kind that has contrasting sleeves), and a character tee she loved, all for just $6 total. I used to thrift back in high school too- it's great for the environment, easy on the wallet, good for charity, and always adds one-of-a-kind pieces that make a wardrobe or a gift special. It was fun to see it come full circle with my daughter's first thrift haul. NOTES/TIPS: **Restrooms available **Easy self-checkout, plenty of parking, and even paper shopping bags at checkout to carry your treasures.

    I recently checked out 2nd Ave Thrift Superstore in Union this week. The store's inventory was well…read moreorganized and the staff take care with visual merchandising here, which is key in giving donated items a second life by making them more appealing. I was just browsing initially, but I ended up buying a cute mug and some Japanese tea cups. There were definitely some gem finds at the store if you look. The self-checkout kiosks at 2nd Ave are easy to use also (no errors and the scanners read the QR price stickers quickly without issue). Today I drove over to donate some housewares after doing a New Year's cleaning. The process was easy. You'll see the green-drop doorway to the left of the thrift store's main entrance. You can drive up and unload your donations into the bins. A staff member helped me out. She brought over one of the rolling bins and then gave me a 20% off coupon for making my donation today. Good experience and would come back again!

    Impossible Kicks - shoes - Updated May 2026

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