Best selection for quality shoes. The staff is patient and helpful and made my impromptu visit a…read morepleasure. My only issue was that there were so many great styles that I had a hard time deciding on only 2 pairs. Its very comforting to know that this shop owner takes pride in service and quality.

anna has the best selection of shoes for the whole family! she travels to italy and brings back…read morethe best in craftsmanship and style. i have been a customer of hers for over 20 years. you must stop in and you can't go wrong!

Fleet feet has a great selection of shoes and clothing and love that they scan your feet to give a…read morepersonalized report. I used to go to the Montclair location but now come to Westfield having since moved to the area. Both locations are great. Want to give Joseph a big shoutout! I brought my husband in to get his feet scanned. Joseph helped scan his feet and then picked out 3 pairs for my husband to try on and asked him how each pair felt and what he liked/didn't like about each one. He thoroughly explained the difference between the pairs and made sure that my husband was thoroughly happy with the pair he picked. He also asked if we were interested insoles and socks and added these to our purchase. We came close to closing and he didn't make us feel rushed at all. He was also helping another woman at the same time but made sure that both us and the other woman had the attention we needed. At the end, he rang us up, carried our bag and walked us to the door. 11/10 service! Joseph is patient, knowledgeable and a joy to work with. The Westfield location is lucky to have such a great employee!

I was looking for a new pair of running/walking treadmill shoes as mine were getting just a bit old…read moreto say the least. I can't even recall the last time I had my feet properly measured so this was a big plus. ...but I do recall when a pair of Converse All-Stars was only $10!! Needed a pair to dampen my left knee issues and after trying on about four different brands I Just purchased the HOKA Bondi 9. Excellent customer service from Erik who was informative and patient with not a hint of any upsell. Highly recommended.

Great staff! My husband and I are big runners, and we got fitted for some new trail sneakers. Our…read morefeet were placed on a special scanner to figure out what type of sneaker fit we needed (e.g. over pronation, underpronation, high arch, flat arch, etc). PS this was pre-COVID. We got fitted with some great Hokas. Very knowledgeable staff :)

Terrible customer service. I came in to look at running shorts and new running shoes. Employees…read morebarely acknowledged us. No help as I rifled through the shorts. No help as I sat and went through the shoes. No prices on the shoes. Employee was sitting g on a coach watching TV while the other was on their personal laptop completely ignoring us.

have to say I am FURIOUS with the way things have been handled here. I ordered a pair of shoes for…read morea photo shoot close to 2 weeks ago. They arrived and were incredibly small (even when purchasing them in a larger size as the site directed me to). So, I sent them back for an exchange. I received an email (no reasoning either) stating that I was being refunded for LESS than the amount of the shoes and shipping combined. They didn't attempt to contact me at all. When I called, they stated that they had none of the shoes left in any color in the size I had asked for. Why was it so hard for them to write that in the email? (bye bye star #1) So, I went online to see what they had that would be comparable. They had the exact same shoe in a fabric instead of leather. Why didn't the salesperson suggest this to me on the phone? Did they give a cuss about making a sale? No! (bye bye star #2) So, I call to ask them to simply exchange the shoe I returned for that one (which they had in the size I needed). They said they would, and the gentleman on the phone also said that he would refund me the shipping charge back to my account because it was an exchange. This NEVER HAPPENED. (bye bye star #3) This is when it got ugly. It was now a full week later, and I still had not received the shoes. They didn't send me any tracking information at all. When I called to tell them that the shoes were useless to me by now, they told me that there was nothing they could do about the missing shoes because they had been signed for. "I didn't sign for them, my delivery man didn't sign for them.. where the cuss were these shoes? And, what the hell do you mean, there's nothing you can do about them? Don't you have insurance?" "I'm sorry mam, but we don't take out insurance on anything under $500". (bye bye star #4). If it was possible to give them 0 stars, I would. The last star went away in my eyes when she left the phone to talk to a supervisor who told her that they could take things up with UPS and POSSIBLY get me a fraction of my money back. So, no matter what, I was paying for this mistake. They obviously didn't want my business from the get go. I should have stopped dealing with them from the moment they were out of the first shoe I needed. I cannot believe I am eating the full cost of a pair of shoes because I was stupid enough to trust a shoe company like Footnotes. I love shoes, and would have been a great customer for them, be it for business or pleasure, but I will never do business with them again!

I recently purchased a pair of beautiful rain boots and loved them. The boots are guaranteed not…read moreto stain or get wet, unfortunatley the one pair I purchased had a defect and I had to return the shoes. When I purchased them I was told "guarnatee for life not to get wet or stain" I was so excited, and we were in the midst of a horrific snow storm, I wore them out of the store -- left the box behind! While wearing them, I felt the top of my foot get a bit wet, but nothing earth-shattering, however the next day they were stained. I called the store and the young lady Christina was most understanding and helpful. My husband brought the boots to the store and without hesitation, my credit card was fully refunded. I have to say, the assistance in the store is delightful, friendly, the selections are terrific, I am pleased as punch and can assure everyone, Footnotes has a new client! Thank you for your courtesy and professionalism. Marion B.

The service here was outstanding, the staff were so friendly and helpful. They didn't rush any…read moredecisions, answered all questions and helped me find exactly what I was looking for!

Just went in today for a scan and shoe advice! My friend and I are training for our first half…read moremarathon. Every single one of the staff members were so great. Shoutout to Christina for being so helpful and fun! (You a baddie)

This is our go-to spot for running shoes because of the personalized fittings. They use a…read moretechnology to measure the foot and gather additional data, like where you tend to put more pressure when walking or running. It was pretty cool! You get a copy of it afterwards. Anyway my son was fitted with the Hoka Clifton 9 and a New Balance and he went with NB. He said it fits perfect. Nic was super friendly and helpful in helping him with his fitting and selection. I highly recommend this shop for quality, fitted running shoes. We'll be back! Pricing is on par with other retailers. But I bet you'll get more value here with their personalized fitting.

This is amazing running shoe shop with some fantastic workers. The gentleman that helped us whose…read morename I am unfortunately forgetting was very detail oriented and helps my wife and I get our feet measured using the Volumental device and ended up teaching me more about my foot size that I didn't know. His shoe recommendations were amazing and I ended up buying a pair of shoes that felt perfect for the first time in a long time.

Now purely a Red Wing store, this location offers many fashion aka heritage boots, also protective…read morework boots, some socks, gloves etc. No repairs are done at this location at all, the big stitching machine sitting out front is an antique and not in use. They will send your worn boots to be resoled back at the factory in Minnesota for about $150. Seems to have very good stock, I found a pair of Iron Rangers in my size and preferred color, and walked out wearing them.

Joe was great ! The whole staff was phenomenal! Awesome service here. Was given an excellent…read morecomparison and advised greatly towards finding the perfect boot. He listened me to carefully and answered all my questions. Honest people with true knowledge and intentions to help you out. Because of him, this is where in always coming and recommending others

Actually not bad. The bar is set low for this kind of chain, but I've had decent experiences here…read more I'm not a marathon runner but I've had capable help looking for sneakers here.

Great staff great service glad to have gotten a shipment at this store when we had none at stock…read more Great job and thank you for your help from Jersey garden