This review is for Michael who works in Suite 112 (the one that stays open later), not suite 121…read more He is so good at drawing blood - I'm a hard stick and he has never had a problem. I've even been sent home from other labs without a successful blood draw because they tried three times on me and their corporate policy doesn't allow them to try any more in one day. He's also just got a great demeanor and easy bedside manor. My kids have to do some blood draws which I've been putting off bc it's hard to find a good phlebotomist - I'm going to bring them in while Michael is working.

Terrible. I went to Napa Labcorp first- needed my drug test for my new employment, system was down…read moreso she sent me to Santa Rosa. Went to the Santa Rosa office, lady told me at 10:30am the doctor or whoever went to lunch and it will be an hour. Came back at 11:30 and she said it will be another hour, she just went to lunch!! Now I have been waiting 2 hours- honestly 3 hours from the commute to Napa to Santa Rosa to get a pee test!!! I have to hold my pee for 3+ hours, for their terrible customer service. I never write reviews, but the lady at the front desk, really needs to have a talk with management, she was horrible. Unclear, not friendly, and lied!

40minute wait with appointment. While in room, prior patient came in to hand the blood drawing…read moretechnician her urine sample. Tech then continued towards me to draw blood without changing gloves. Can't imagine what happens when one is not there and results can even be accurate with this type of service. Every patient but myself seemed to be non English speaking and perhaps they feel they can get away with this careless service. Deserves 0 stars and a visit from the health department.

I feel sad to encounter the first health office I've ever stepped into with no human being in the…read morereception/waiting room. There was inconsistent info given regarding the closing time, but I arrived 45 minutes before the earlier time, and was informed by the machine that there was no more lab service for that day. I don't blame the folks who work here, as they probably suffer too, but this system and the way it is set up is a sad reflection of the increasingly impersonal and unpleasant nature of the American health scene. Don't go in expecting health CARE or the human touch at this place.

The location wasn't necessarily dirty but didn't feel as clean as it should have been, considering…read moreit's a medical facility.

The girl was very rude, she seemed so bothered by my questions regarding a standing order for labs…read more I was the only person in there, if it was busy I would've understood the irritation! No wonder my cheap insurance makes me go here now!

I have always been impressed with the professionalism and prompt service of Quest Diagnostics. I…read morewalk in without an appointment, and rarely wait more than 15-20 minutes before being treated. They have my unequivocal recommendation.

Horrible customer service, it's impossible to schedule an appointment, and it is so awesome sitting…read morein the waiting room on standby for four hours after trying to make an appointment for three days. I won't say which lab I go to but I go without an appointment and I've never waited more than a half hour. My wife insisted on Quest so the first time I came in we waited two hours and we were informed that my daughter needed to fast and no beverages for at least an hour which our doctor said no fasting necessary. So we came back three days later and my poor 8 year old daughter had fasted for an hour and now we have been waiting for another four hours on top of the first hour of fasting. That is no way to treat children. Plus they have called us every day since our first visit and asked us to call them back, but they call after hours and when you try to get a hold of them during business hours it's impossible. Quest you are doing a horrible job and should be ashamed of yourselves. I will never come back here again!!!!!!!! Terrible care for children With all that being said it wasn't the staff's fault, they were understaffed and they were doing their best. Yay staff, BOO Quest. UPDATE After the countless hours of waiting two different days they ended up messing up both of the tests that they were supposed to do. So my whole experience with Quest was a waste of hours of my time and my poor young elementary aged daughters that patiently waited with me for their tests. Never again Quest, never again.

Jodi is phenomenal in every way. So kind and caring, extremely personable and professional. I have…read moreseen her about 3-4 times in the past several years, and every time I feel so cared for and relaxed. I have some anxiety around medical care and she always goes above and beyond to make me feel safe and at ease. I truly appreciate her care and attention and she is amazing at her job.

From the owner: The Quest Diagnostics difference. Bringing together quality, speed, and technology to power…read moreadvanced, affordable diagnostics for all. No trade-offs required.

Sandra is so wonderful & amazing! Just had my blood drawn at my house for a very reasonable fee!…read more Also she is a great phlebotomist! We did the blood draw inside in my home at my kitchen table, so easy. Not painful! She accepts Venmo & Checks only, so please take note. If you need your blood drawn, this is the way rather than the other labs around town!

Sandra was able to schedule me the day after I requested an appointment. I could not find a lab…read morethat would do blood draws for Genova (Quest and Labcorp will not). Sandra works at Sutter and seems very knowledgeable. She is familiar with the complicated Genova Lab requirements, so I had confidence with her service. I lost a piece of the Styrofoam packaging that had to be replaced, and she knew that the requirement to freeze one vial required dry ice so it would freeze in time for FedEx to be able to overnight it. Thank you so much for your help, Sandra!

I may upgrade my review once I get results. But this Covid 19 testing site is a little…read moredisorganized. They require Apts but no one managing the line for when Apts occur. I took test Friday AM and it took their lab till 2am Sunday to receive my sample, and they still have not sent results 13 hours later. I have no symptoms so I'm not isolating, nor was I told to... but this seems very irresponsible for them to not to be getting my results yet, AND they say they only keep results for two days after they get them. What if i spread or contract covid before results? What gets me is these little fly by night companies that come around doing testing OR vaccines for that matter, are making mega bucks off of our tax dollars by way of insurance companies paying these little outfits because insurance gets reimbursed by government Whom tell us it's FREE ( Not free). Such a typical capitalistic loop hole situation for some players to get real rich. Curative is Founded by Fred Turner, Isaac Turner, and Vlad Slepnev in January 2020, Curative was initially set up to develop a new sepsis test. When the pandemic escalated in March 2020, we decided to focus on creating a rapidly scalable COVID-19 testing process to help flatten the curve and save lives. These founders fo not appear to be scientists or Doctors.

Really easy to get a same day appointment. Check in was quick and painless and the test…read moreadministered quickly. Received my test results via text and email in less than 48 hours. Great use of technology and PCR results within the timeframe promised.

Nisha...what a rockstar! I *hate* getting blood drawn and Nisha was a perfect blend of totally…read moreprofessional and so friendly that I barely noticed the six vials she filled from my arm! Only a 20 min wait as a Friday morning walk-in, too. Amazing.

Nisa Nazrana is The Best: warm personality with very efficient professional skills. I enjoy my…read morevisits with her! My wife also has her lab work completed by Nisa and considers her The Best as well. Thanks Nisa!!

The staff here is very friendly and competent and explains the issues and the choices that the…read morecustomer has to decide upon without pressure or talking down to people. I really recommend using them for your repairs and service. The prices were very fair as well

If you have all day and like hanging out at a tire center. it may be for you. Showed up on time…read morefor my appointment, 20 minutes later I was finally at the front of the line. I was told it would take an hour. After an hour and 40 minutes they were just pulling in the car to do the work. I'd go somewhere else if I were you! I will next time!