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Labcorp

2.9 (19 reviews)
Closed • 7:00 am - 2:30 pm
Updated 2 months ago

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Baker Health

Baker Health

(3 reviews)

I'm not sure how to score this experience because the very first time I visited, I saw a physician…read moreI absolutely loved. I even signed my daughter up because of him. Unfortunately, he was no longer at the location shortly after, and every time I scheduled an appointment, I would be booked with an MD but end up being switched to an NP. I didn't mind seeing an NP, but the constant last-minute changes felt misleading. I also booked an IV treatment. The room itself was beautiful, but the staff member attempting to start the IV stuck me about four times before getting help from another nurse. After that, I was left alone on the lower floor with no one checking on me. I let it go, assuming the location was still new and working through growing pains. Because of all these issues (and a couple more I haven't mentioned), I ended up canceling my membership. I was paying for two memberships but not getting the level of care I expected. About a year later, I noticed they had more physicians on staff and thought I'd give the membership another try. To my surprise, I was told I'm on a "ban list" simply because I canceled previously--no conversation, no explanation, no willingness to understand why I left. I really had high hopes for this clinic, which is why I initially became a member. It feels unfair to punish a patient for not wanting to continue paying while the clinic was still getting its systems in order

I had a very frustrating experience at Baker Health in Paramus. I booked an appointment through…read moreZocdoc for a yellow fever vaccine ahead of upcoming travel, and at no point during the booking process was it disclosed that a membership was required to receive services. When I arrived, I was told I needed to sign up for a membership just to get the vaccine. This felt misleading and completely unnecessary. The receptionist was not helpful and seemed confused about their own policies. Instead of giving me a clear answer, she tried to take me to a back office, which felt like an attempt to pressure me into signing up for a membership I did not want or need. I made it clear I was only there for the vaccine and asked if I could receive it without signing up. Rather than answering directly, I was met with more pushback. At that point, I asked them to cancel my appointment and left. Overall, this was a waste of time due to poor communication and lack of transparency. If a membership is required for basic services like vaccines, that should be clearly stated upfront--especially on booking platforms like Zocdoc. I would not recommend this place based on this experience.

Labcorp - laboratorytesting - Updated May 2026

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