I had a very unpleasant experience at this LabCorp location. I came in for a urine drug screen,…read morebut my initial sample wasn't large enough. The staff member who assisted me told me to drink water, wait 45 minutes in the lobby without leaving, and then return when I was ready to provide another sample. After waiting the full 45 minutes, I let the staff know I was ready, only to be told that the employee who started my registration had gone to lunch, and no one knew when she would return. I explained that I urgently needed to use the restroom, but instead of offering a solution or having another staff member continue the process, I was told that only the original employee could complete it. If a particular staff member starts the registration and collection process with a patient, she should finish the entire process before leaving for her break. It is completely unreasonable to leave a patient waiting in discomfort when the situation is time-sensitive and physically urgent. This is unacceptable. No patient should be left in a position where they have to "hold it" for an unknown amount of time. I ended up leaving because I was told the employee might be back in 15 minutes, and I knew I could not wait that long. I contacted the manager to report the issue. I am very upset with how the situation was handled and will not return to this location. I do not recommend this office to anyone.

Had an appointment showed up and they were closed. No one let me know they wouldn't be open no one…read moretried to reschedule.

Lab- went in for labs Monday due Wednesday for my nephrology appointment Wednesday. I was given a…read morecup with no label and proceeded to leave my specimen. I obtained the attention of the employee and asked where I should leave it. I placed it in the basket got my blood drawn and left. I pulled up MyChart Tuesday afternoon and noted that although the blood was resulted the urine was not and it didn't show pending. I called the location number and asked if the test was pending or if they needed me to stop in for another specimen. I left all necessary ID info in my message. No one called. I looked again Wednesday morning and no results no "pending " and attempted again to call the location in question. No one answered and I called customer service. A woman answered and when I explained my dilemma and asked why the tech would risk losing or misidentifying a specimen and then not call back. Her response was that she couldn't verify that no label was placed or that they didn't call me "because I wasn't there". Not a customer service reply. In fact it sounded like she was questioning the veracity of my statement.

I would not recommend going to this Labcorp. My year and a half year old son and I were there for…read moreroutine pediatric bloodwork today. We were ignored in favor of another woman and her mother when we were brought in for my son's appointment and he should have been the priority. She made my fidgety, curious son wait much longer than necessary while she listened to the other woman's long story and answered all of her questions, without even greeting my son and I. Once I was finally able to get her attention (I had to ask her to take care of us first and told her she could help the other woman as soon as we were done), She was not compassionate with my scared, crying baby; Terrible bedside manner, and spoke as little as possible to me. She made a difficult enough task even more difficult.

This lab is "QTE" to where my COVID19 test was submitted 12/28 20:38 and result reported 12/30…read more12:48. I am very glad and thankful they were experience and fully responsible in administration, classic traits for Quest which has done so much testing for so many less urgent, crucial periods in my life thusfar. Their speed reliability and results give peace of mind and ability to conduct life safely and accordingly versus so many other commercial labs who have 5-7 days results time, some even canceling the results as happened to my family member's test at another lesser commercial lab 2w ago. Thank you QTE for doing us this service.

Although all specimens were taken exactly as described, they rejected half of them and the…read moreresulting lab report says "see note A" and there is no note A, Poor handling of specimens and garbage write ups THey may do well on Covid easy tests becasue they know they'll get paid- but they're junk on everything else in the world that made us sick pre 2020

In 2010, Hackensack University Medical Center is where I had my fibroids removed with the, "DaVinci…read moremachine which is a robotic-assisted surgical system that is used to perform complex procedures with greater precision through small incisions. It works by giving the surgeon a magnified, 3D high-definition view of the surgical site while they control robotic arms with instruments from a console." Dr Michael Pitter (RIP) was my Doctor who performed this masterful work. The nursing staff was simply divine with their TLC, compassion and professionalism kindness towards me. I was preparing to have my Mammogram and Ultrasound done. However, I was informed by my scheduler at Columbia Doctors that I needed my images from my last mammogram (2014) with Hackensack University Medical Center. Today, nothing has changed with the remarkable, caring, positive staffers, that give TLC as their standard. A professional body of heartwarming staff at Hackensack University Medical Center. I called and requested my images. They returned the call the next day, and my images and report were ready. I drove to NJ, got my ticket stamped for free parking from the Breast Cancer Screening Center. Dropped off my images to Columbia Doctors on West 51st Street in the heart of Rockefeller Center and Radio City Music Hall (so cool). At the end of the movie, it was a joyous experience that made me feel truly gratefully happy and cared for by Hackensack University Medical Center and Columbia Doctors/NY Presbyterian Hospital. The great news is that my Mammogram and Ultrasound was negative. AMEN

After a grueling 10 hours in the ER hallway I was moved upstairs to a hallway bed for two days…read more There were ample discharges yet they still did not move me into a room. I absolutely give 5 stars to the day time nurses I had during my time in 3LW. The night shift I cannot say the same. I felt avoided and ignored entirely at night other than them waking me up for blood work and vitals roughly. For two days I dealt with nonsense and excuses just waiting for an MRI brain scan. Finally one of the APNs was able to escalate my MRI up about 8 hours earlier. I came to Hackensack because they're supposed to have an amazing triage process and broad range of care. I had seen and witnessed so many patients with non emergency issues coming to the hospital and passing me over for things they should be going to an urgent care or their normal PCP for. After 3 days I left with zero diagnosis or information about my condition. A complete waste of my time coming here.

Breilyn fue extremadamente generosa conmigo, me desmayé y derrame la soda. Hizo todo lo posible…read morepara ayudarme y brindarme un servicio de calidad. Breilyn was extremely generous with me; I fainted and spilled my soda. She did everything she could to help me and provide quality service. Recomended!!

This office is horrible. The girl checking patients in was extremely nasty and rude. The office is…read morethe size of shoebox. I actually walked out after being spoken to the way she spoke to me. Also, do not think that when you check in online, and get the text that you are getting called for your appointment. Apparently they call you first in the office and then text you, which is the opposite of what the text tells you to do. She seemed to have a hard time understanding the process, and honestly she did not care. She was doing whatever she wanted to do, and did not care what anyone had to say. This office is not well run with patients standing and waiting out in the hallway too. I was not the only patient complaining either as I was walking out. I made another appointment and went to another location right after and had a way better experience and would suggest everyone else do the same!

First I tried paying my bill with their "convenient" online bill pay option. Fail. System doesn't…read morerecognize your invoice number. Second, I call the "automated" system to make a payment, Fail. Doesn't recognize invoice number. Third, iam transferred to a live rep who cannot take payments over the phone because the line is "recorded". Fourth, transferred to a rep who takes same invoice number and magically has all my information available and can take a payment. 20min's wasted. The IT dept needs to be up for review at year end. Any performance bonus that is on the table needs to be looked at twice before dispersing.

The worst costumer service ever, I dont understand why they can't have a capable front desk person…read morehere. It is always like an hour wait

It's been two days since my test. I was assured that I'd have my results by then. Nope. I tried…read morecalling their number and nothing. Not even an swearing machine. Horrible.

Did a PCR test 5 days ago and still no results. Called…read moretheir number at least 20 times the last few days and emailed them 6 times with no response. Horrible company.

This review is for their xray department, their wound care center & registration. St Mary's was…read moreone of the few hospitals in NJ that recently guven a grade an A! Congratulations and they deserve it. Everyone I dealt during my appointment today was pleasant, helpful, and efficient. From the security guard to Xiema the xray tech, to Jasmine in wound care reception, to my Brazilian RN & my doctor. I feel confident that their care and services will help speed up my recovery. No one wants to go to a hospital but you need to take care of yourself because good health is a priceless gift too many people take for granted. Ignoring a problem only causes complications.

1-Star Review…read more Unfortunately, my experience at St. Mary's Hospital was disappointing, and the cafeteria played a big part in that. The cafeteria workers were consistently rude and made an already stressful time even harder. When families are spending long days at the hospital supporting loved ones, a little kindness can go a long way. On a positive note, the security staff were by far the friendliest people in the building. They were welcoming, respectful, and always willing to help. The front desk staff were okay and did their job, but overall the hospital had a very unwelcoming atmosphere. I understand hospitals are busy places, but compassion and courtesy matter just as much as medical care when families are going through difficult times. I hope the hospital takes steps to improve the overall experience for patients and visitors.