Great staff. They take their time with each patient making sure all is addressed. The wait time…read moreis not too bad. I usually see Cristy Ponce. I like how she is understanding and works with you to give the best option for my needs

I did not have a good experience. I spent the better part of my morning on the phone with hillside…read more They scheduled me for appointment at 12:30 p.m. little to find out the appointment was actually for 1:30 p.m. due to their time zone. Would it have not been best to let me know up front? And to top it off I waited almost 1 hour for the doctor during a telle medicine visit. And to make matters worse during this time I needed to be there for my family as we just discovered a major death in the family. I have more experiences with hillside and not just this location as a company. These experiences are not good and all credibility has been lost.

Had a great visit at Quest Diagnostics with a very smooth computerized process. You need to carry a…read moreproperly ID as the registration use laser technology to confirm identity and the appointment's time. Come on time as the nursing team is trying to keep people in schedule. This said, the process me with a solid 15 minutes delay. I was there to undertake several blood's tests. My nurse was courteous and efficient. She found my vein without problems and it was painfree. So i could not ask for more.

We really appreciate this Quest location! My daughter had bloodwork that had to be completed, and…read morewe were taken care of promptly. We were done and out before her appointment time! The technician was professional, friendly, and very attentive. Highly recommended! 5/5.

I walked in for a bad sore throat and ended up getting checked for a couple of other symptoms while…read moreI was there. The visit was pretty straightforward, and I liked that the staff kept things moving without making the clinic feel hectic.

The whole staff here is great! I have had to come here a few times with my sick kiddo, the care…read morehere has always been wonderful. They are fast and efficient! I would recommend this clinic 100%

Brought my dad by here years ago and they provided top notch service to take care of his health…read more Wasn't feeling great myself the other day and had a very similar experience with top service and treatment.

These Urgent Care facilities are great and springing up all over. But this is my favorite and…read morealways the first one I go to. I never have much of a wait here and the folks are terrific.

Came to Immunize for my flu shot, they helped me in office real quick and was able to go in and out…read morewith no wait. Nurse monze had a light touch and I couldn't even feel anything which was awesome!!! Will be going back for my shots here :)

This is my first time writing a yelp review so I want to say a few kind things before I explain how…read moreupset I am about the service I received. I came to this clinic around 3pm on a Friday it was pretty busy. My son does not have insurance and they thankfully accepted us with a $20 fee for all his shots which I am so thankful for! Most of the nurses were very nice and helpful to the people they were caring for; some of which helped assist me even though they were assisting others. My issue is not entirely with the clinic but the woman, Eileen, who cared for my son although I would NOT call it caring at all. (1) Eileen did not seem to be competent or confident in what she was doing. When I would ask her questions she had to ask others employees to answer for us. Even while sitting down doing paperwork she kept asking the woman next to her for help while they were already trying to assist another client! (2) She told us to go to a room which was already occupied! we had to stand around until we were directed by another staff member where to go. (3) When she came in, there was no type of briefing for my child; she didn't explain to any of us what shots he was getting. There was no conversation with my child to let him understand what was happening or what she will be performing, she just stabbed him in the arm with the needle! As a parent this is very unusual in my experience, when there is an invasive and painful procedure being done you usually want to let the child have some kind of understanding of who you are, what your doing, and what to expect. You know, as a stranger invading their personal space? (4) He was crying of course which is expected and since he was getting 5 SHOTS, he was over it by the 2nd one and began to fight and squirm. My mother and I were trying everything to make him stay still and calm him down but she impatiently gave him a shot WHILE HE WAS MOVING. (5) By the last shot she had asked another staff member to step in and help. They did the shot quick and efficient which made me realize how slow our nurse was taking! She left the room almost immediately. There was no comforting from her at all. (6) We asked about aftercare or what to do if my son gets sick. She shrugged her shoulders and told us he shouldn't get sick??? Another staff member had to step in and tell us what we needed to know for aftercare. DO NOT GIVE HIM ASPIRIN for example. (7) To put the cherry on top of it all she didn't even give me back my immunization card after everything was over or even fill it out!! Thankfully there was still staff who stayed after hours to give it back to me. They must have checked to see if she recorded what shots my son got and signed it off for her. For all the parents that are taking there kids here her name was Eileen. I will be taking my son to another clinic and will NOT be returning. Mahalo to the competent staff that stepped in for Eileen! Clearly she was in training but lacks empathy and consideration which can't be taught.

They are so incredibly slow here. It's miserable. There are only 5 patients here and we've been…read morewaiting for 45 mins. And it also smells stale in here.

Dos veces que me han sacado sangre me han dejado bola en la vena y hematomas. Cuando fui a…read morepreguntar que podía hacer me dijeron que fue mi culpa por no presionar la gaza por 20 minutos! Además sangré mucho.

Dr. Pinaroc has been taking care of me for 10+ years. She is very attentive to your concerns and…read morefollow ups (I see her twice a year). Although she is busy, she makes sure you are taken care of when she meets with you. She delivers the best care and will take genuine interest in you and your needs. Her bathrooms and waiting area are always clean and parking although small, it is usually never full. I find it very convenient too that they have a lab on site. Yes, as another rater mentioned, she calls you sweetie or honey and she means nothing by it and truly is a sweetheart!

Dr. Pinaroc is a cheerful, sincere medical professional. I found her delightful and attentive,…read moreconcerned that my needs are being met. She listened patiently. I did not feel are all rushed. She explained treatment methods and answered all my questions. Her staff is friendly and efficient. The only issue I had was the very long wait time. I waited over an hour to get into exam room and another good 15-20 minutes for her to come in. However, she took all the time withe that I needed.

Front office staff is horrible and rude! You will wait 5-6…read morehrs to be seen. This is not an exaggeration. Dr has good personality but what brings this clinic down is the whole staff, how they prioritize walk-ins over appointments, and their personalities. I have changed Drs since.

I love this clinic! The first appointment I had here they took really good care of my son. I would…read morerecommend this family clinic to anyone!